Voice over IPSpring LNA Meeting

April 1, 2002

What is Voice over IP?

A technology for transporting integrated digital voice, video and data over IP networks.

VoIP is considered by some as the next evolutionary step in the digital transmission of data

The technology that turns voice conversations into data packets and sends them out over a packet switched IP network.

VoIP Charter

To determine the feasibility and validate the business benefits to Stanford of implementing VoIP.

Evaluate features and benefits of IP telephony while exposing the potential risks.

Assess potential operational savings from a converged voice and data network.

Answer the question; “Can IP Telephony be the primary telecommunications solution for Stanford University?”

VoIP Objectives

Establish a hardened end to end network utility

Provide a converged voice and data network Move communication and network

equipment out of Forsythe Increase network functionality and mean

time to deploy services Simplify network in closets and office with the

shared use of the data network Immediate activation when moving a phone Desktop enhancements and mobility

VoIP Objectives

Ensure redundancy across the University with no single point of failure

Retire the current voice switch Position Stanford at the forefront of

integrated voice, video and data that could enhance our partnerships and corporate relationships

A major advantage of VoIP and internet telephony is that it avoids the tolls charged by ordinary telephone service.

VoIP Pilot Scope

Evaluate vendor’s proposals and decide technology for pilots

Pilot sites will be Gates/Computer Science and five sites within ITSS

Perform a physical inventory of the closets for each pilot site

Evaluate and upgrade the network backbone and core infrastructure

Provide tools and training for voice and data engineers

VoIP Pilot Scope

Evaluate, design and test voice features and functions based on voice requirements and regulations

Resolve the policy and technical issues that will impact the expansion across campus

Create end-user documentation and training Implement approximately 650 IP phones Define the ROI Evaluate cost model options

VoIP Pilot Scope

Partner with Campus IT Directors Survey the client community Make go/no go decision Decide on vendor Define future deliverables in a phased

approach

VoIP Constraints and Risks

Consider the current University budget constraints when considering a project of this magnitude

Campus acceptance of the utility model for a converged voice and data network

Removal of the voice switch will be based on resolution of all the technology challenges associated with the voice features

There is no like environment that has implemented VoIP, so there are no best practices

VoIP Considerations and Assumptions

The project team will be managed by ITSS with active participation from campus IT units

The focus and direction will be closely aligned with the TMIS project

The project funding will be identified and approved

The project will be implemented based on a phased approach

VoIP Considerations and Assumptions

ITSS will merge the current expertise to support a converged network

The network must provide the same reliability as the traditional PBX

For the implementation outside contractor resources will be required

Suggestions??

How would you like to be kept in the loop?

What else can I provide about this project that would be helpful?