Voice of Customer Presentation - EDGE
Transcript of Voice of Customer Presentation - EDGE
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Voice of Customer PresentationDesign for Developing Nations Spring 2012
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Table of Contents
● Stakeholders● Passive Human Waste Pasteurizer
○ Objective Tree○ Customer Needs○ Functional Decomposition
● Arborloo Toilet○ Objective Tree○ Customer Needs○ Functional Decomposition
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Stakeholders
Arborloo Toilet Design- Sarah Brownell- Rural Haitians (no access)
Human Waste Pasteurizer
- Alex Martinez (somewhat)- Sarah Brownell- Rural Haitians (no access)
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Objective Tree: Passive Human Waste Pasteurizer
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Customer Needs: Human Waste Pasteurizer
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Main Functions of Human Waste Pasteurizer
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Objective Tree: Arborloo
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Customer Needs: Arborloo
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Main Functions: Arborloo
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Questions & Concerns
Arborloo● If the facility is too nice the Haitians will
use it for storage, but if it's bad then they won't use it at all. How do we make a balance?
Pasteurizer● Will the surface heat up to the point of
burning someone, given that the environment has to be very hot (~50C)?