Today’s Newspaper

Cuttings

Today’s news online

di-ve.com

Local telephony operators accused of infringing Consumer Affairs Act – Melita anti

Melita launches Melita More in high definition – Melita direct

Gozonews.com HTC Desire X now available at Vodafone Malta outlets – Vodafone direct The L-Istrina BOV Piggy Bank Campaign launched for 2012 – BOV CSR

Inewsmalta.com Mhux gust li Vodafone, Melita u Go juzaw il-frazi “bla limitu” – Vodafone/Go/Melita anti

Independent.com.mt

Vodafone Malta Foundation sponsors Voices concert Dream a Little Dream – Vodafone CSR direct

New organisational structure for Vodafone Malta – Vodafone direct

L-Istrina BOV Piggy Bank Campaign – BOV CSR

Maltamedia.com

Disruption of GO service in parts of Mosta – Go direct

Today’s news online

Maltastar.com New organisational structure for Vodafone Malta – Vodafone direct

MaltaToday Portal

Melita launches Melita More in High Definition – Melita direct

Timesofmalta.com

Vodafone Malta unveils new organisational structure – Vodafone direct

Foundation sponsors Voices – Vodafone CSR direct Go stocks HTC Desire X – Go direct

Too much cucumber – Go/Melita anti

HSBC Water Programme Malta launch – HSBC CSR

Boat ride for children – HSBC CSR

Customer care – Go anti

Vodafone in the news

CLIENT: VODAFONE CSR DIRECT

MEDIUM: GWIDA DATE: 12 OCTOBER 2012

Vodafone Malta Foundation sponsors Voices concert ‘Dream a little dream’

Article published on 12 October 2012

The Vodafone Malta Foundation is sponsoring this year’s much awaited Voices

concert with the theme ‘Dream a little dream’.

“This year’s theme is an inspiration to all of us,” said Jason Pavia, board

member of the Vodafone Malta Foundation during the last dress rehearsal of the

Voices choir. “The moment we stop dreaming is the moment we stop living and

dreams help us achieve that little bit more in life. The Vodafone Malta

Foundation is supporting Voices yet again because we believe that both

organisations have a common interest to support vulnerable people develop their

dreams and at the same time promote a more just society. Voices’ goals are

directly related to the activities of the foundation’s goals, with both having a

common interest to improve Maltese society with our projects. All this makes

Vodafone proud to be one of the main contributors of the Voices concerts.”

Voices performances are made up of a 200-strong choir and a live band of

volunteers who dedicate their summer every two years to raise funds for a

deserving cause. For many of the volunteers who wished to get involved and be

part of this year’s Voices choir it is a dream come true, exciting the audiences

with their voices. A mixture of pop and rock classics from across the decades,

including Beatles, Adele, Sting, Katy Perry, Zucchero, Queen, Abba, Alicia

Keyes, Pink Floyd, Whitney Houston and Micheal Jackson, together with more

contemporary songs are amongst this year’s repertoire.

The proceeds raised from the concerts will be distributed between the lead

project, Mamma Margherita, and several other organisations. Tickets for Voices

‘Dream a little dream’ can be bought from the booking offices at the MCC and

the Manoel Theatre or online on www.voices.org.mt

CLIENT: VODAFONE DIRECT

MEDIUM: INDEPENDENT.COM DATE: 14 OCTOBER 2012

New organisational structure for Vodafone Malta

Article published on 14 October 2012

Vodafone Malta has announced changes to its organisational structure in order

to provide additional focus on the various sections of the business and better

support its business strategy in ever-changing market conditions. They also

bring Malta in line with the Vodafone global organisation.

Vodafone’s Marketing and Commercial Departments have now been

restructured into three sections: the Enterprise and Wholesale Unit, the

Consumer Business Unit and the Commercial Operations Unit. All three are

represented on the company’s Executive Committee by their respective heads.

Joseph Cuschieri has recently relinquished his position of Chief Commercial

Officer to pursue his career by setting up his own advisory services practice,

something he has been planning for some time. To this effect, the Enterprise and

Wholesale Business Unit will temporarily be headed by Mr Cuschieri, who has

held the position of Chief Commercial Officer since October 2007 having

previously been Vodafone’s Head of Public Policy and Affairs. Mr Cuschieri

will be working full time with Vodafone Malta until May.

He said: “I am delighted and very excited that, after seven years of service with

a global company like Vodafone, I am moving on to set up my own business.

Looking back at the last seven years, I feel proud to have been an agent of

change and a key contributor to Vodafone’s success and market leadership. I am

also pleased that, through my career move, I have created space for local talent

to grow and take over senior roles within the company”.

Mr Cuschieri’s affiliation with Vodafone is not likely to end next May. Apart

from being engaged with Vodafone in an advisory role immediately after 31

May, he has also been appointed Director on the Board of Arabia Mobile

Services which is an mobile virtual network operator operating in Milan. The

company is owned by Vodafone Egypt and provides mobile telephony services

to the Egyptian community in Italy.

The Consumer Business Unit will be headed by Sandro Pisani, who has returned

to Vodafone Malta after an 18-month stint with Vodafone Egypt where he sat on

the Executive Committee as Strategy Director. During this time, Mr. Pisani was

also CEO and director of Arabia Mobile Services. Before moving to Egypt, he

had been with Vodafone Malta for 10 years and occupied a variety of roles

including Chief Strategy Officer and Head of Technology.

“After spending time abroad, I am really glad to be back with Vodafone Malta.

Every time I move abroad for work, I always come back refreshed and looking

forward to a new challenge, and this time around is no different. Leading this

unit means that I will be able to focus more on our consumers and provide them

CLIENT: VODAFONE DIRECT

MEDIUM: INDEPENDENT.COM DATE: 14 OCTOBER 2012

with offers and services that truly meet their needs,” said Mr Pisani.

Michael Coney has been promoted from the position of Customer Operations

Manager to Head of Commercial Operations Unit. Mr Coney has a corporate

finance background and has been working with Vodafone Malta for the past

eight years, two of which were spent in the UK as Commercial Marketing

Manager with Vodafone Group. Mr Coney, who will now form part of the

company’s executive committee, said: “I feel privileged to have been given the

opportunity to head such an important function in our organisation. The

function’s role is to ensure that the customer has the best possible experience in

all dealings with Vodafone. This restructuring is an affirmation that our

customers are at the heart of all our activities”.

Vodafone Malta CEO Balesh Sharma described these changes as very exciting

opportunities for a good number of Vodafone’s staff. “These people are all role

models who have concentrated heavily on their career development,” he said.

“Over the years they have been very open to the many changes and

opportunities that Vodafone provides to increase their knowledge and

experience. It is truly my pleasure to see how people can move from one

company to another within Vodafone and how ultimately local talent is always

appreciated and valued.”

CLIENT: VODAFONE DIRECT

MEDIUM: MALTASTAR.COM DATE: 15 OCTOBER 2012

New organisational structure for Vodafone Malta

Monday, 15 Oct 2012, 11:38

Recent comments

Vodafone Malta is pleased to announce some exciting new changes to its organisational structure.

The changes have been implemented to provide additional focus on the different segments of the

business and to better support its business strategy in ever changing market conditions. It also brings

Malta in line with the Vodafone global organisational model. Vodafone’s Marketing and Commercial

departments have now been restructured into three sections namely the Enterprise and Wholesale

Unit, Consumer Business Unit and Commercial Operations unit. These three verticals are represented

directly on the Company’s Executive Committee by their respective Heads.

Joseph Cuschieri has recently relinquished his position of Chief Commercial Officer to pursue his

career further by setting up his own advisory services practice, something which he has been planning

for some time. To this effect, the Enterprise and Wholesale Business Unit will temporarily be headed

by Joseph Cuschieri who held the position of Chief Commercial Officer since October 2007. He was

previously Vodafone’s Head of Public Policy and Affairs.

Mr. Cuschieri will be working full time with Vodafone Malta until May 2013. “I am delighted and very

excited that after 7 years of service with a global company like Vodafone, I am moving on to set up my

own business. Looking back at the last 7 years, I feel proud to have been an agent of change and a

key contributor to Vodafone’s success and market leadership. I am also pleased that through my

CLIENT: VODAFONE DIRECT

MEDIUM: MALTASTAR.COM DATE: 15 OCTOBER 2012

career move, I have created space for local talent to grow and take over senior roles within the

Company”.

Mr.Cuschieri’s affiliation with Vodafone is not likely to end next May. Apart from being engaged with

Vodafone in an advisory role immediately after 31 May 2013, he has also been appointed Director on

the Board of Arabia Mobile Services which is an MVNO operating in Milan. The company is owned by

Vodafone Egypt and provides mobile telephony services for the Egyptian community in Italy.

The Consumer Business Unit will be headed by Sandro Pisani. Mr. Pisani has returned to Vodafone

Malta after an 18 month stint with Vodafone Egypt where he sat on the Executive Committee as

Strategy Director. During this time Mr. Pisani was also CEO and Director of Arabia Mobile Service.

Before moving to Egypt, Mr. Pisani had been for 10 years with Vodafone Malta and occupied a variety

of roles including Chief Strategy Officer and Head of Technology. “After spending time abroad, I am

really glad to be back to Vodafone Malta. Every time I move abroad for work, I always come back

refreshed and looking forward for a new challenge, and this time round it’s not different. Leading this

Unit means that I will be able to focus more on our consumers needs and provide our consumers with

offers and services that truly meet their needs,” said Sandro Pisani.

Michael Coney has been promoted from the position of Customer Operations Manager to Head of

Commercial Operations unit. Mr. Coney has a Corporate finance background and has been working

with Vodafone Malta for the past 8 years two of which were spent in the UK as Commercial Marketing

Manager working with Vodafone Group. Mr. Coney, who will now form part of the Company’s

Executive Committee, stated “I feel privileged to have been given the opportunity to head such an

important function in our organisation. The function’s role is to ensure that the Customer has the best

possible experience in all interactions with Vodafone. This restructuring is an affirmation that our

customers are at the heart of all our activities”.

Balesh Sharma, CEO of Vodafone Malta, described these changes as very exciting opportunities for a

good number of Vodafone’s team members. “These people are all role models who have concentrated

heavily on their career development,” he said. “Over the years they have been very open to many

changes and opportunities that Vodafone provides to further their knowledge and experience. It is truly

my pleasure to see how people can move from one company to another within Vodafone and how

ultimately local talent is always appreciated and valued.”

Photo Caption: From L to R: Michael Coney, Joseph Cuschieri, Balesh Sharma and Sandro Pisani.

CLIENT: VODAFONE DIRECT

MEDIUM: TIMESOFMALTA.COM DATE: 14 OCTOBER 2012

Sunday, October 14, 2012

Vodafone Malta unveils new organisational structure

Vodafone Malta has redesigned its organisational structure to provide additional focus on the different segments of the business and to better support its business strategy in ever-changing market conditions.

Vodafone’s marketing and commercial departments have now been restructured into three sections – the

Enterprise and Wholesale Unit, Consumer Business Unit and Commercial Operations Unit. They are represented

directly on the company’s executive committee by their respective heads.

The reorganisation brings Malta in line with Vodafone’s global organisational model.

Joseph Cuschieri has recently relinquished his position of chief commercial officer to pursue long-time plans to

set up his own advisory services practice. He will temporarily head the Enterprise and Wholesale Business Unit

and will remain with Vodafone until May.

Mr Cuschieri was chief commercial officer since October 2007 and was previously Vodafone’s head of public

policy and affairs.

His affiliation with Vodafone is not likely to end next May, however. Apart from being engaged with Vodafone in an

advisory role immediately after May 31, he has also been appointed director on the board of Arabia Mobile

Services, a mobile network virtual operator in Milan. The company is owned by Vodafone Egypt and provides

mobile telephony services for the Egyptian community in Italy.

Vodafone’s Consumer Business Unit will now be headed by Sandro Pisani, who returned to Vodafone Malta after

an 18-month stint with Vodafone Egypt where he sat on the executive committee as strategy director. During this

time Mr Pisani was also CEO and director of Arabia Mobile Service.

CLIENT: VODAFONE DIRECT

MEDIUM: TIMESOFMALTA.COM DATE: 14 OCTOBER 2012

Before moving to Egypt, Mr Pisani had been with Vodafone Malta for 10 years and occupied several roles

including chief strategy officer and head of technology.

Customer operations manager Michael Coney has been promoted to head of the Commercial Operations unit. Mr

Coney has a corporate finance background and has been working with Vodafone Malta for the past eight years,

two of which in the UK as commercial marketing manager working with Vodafone Group. Mr Coney will now join

the company’s executive committee.

Vodafone Malta chief executive Balesh Sharma described these changes as very exciting opportunities for a good

number of Vodafone’s team members.

“These people are role models who have concentrated heavily on their career development,” he said. “Over the

years, they have been very open to many changes and opportunities that Vodafone provides to further their

knowledge and experience.

“It is a pleasure to see how people can move from one company to another within Vodafone and how, ultimately,

local talent is always appreciated and valued.”

CLIENT: VODAFONE CSR DIRECT

MEDIUM: MALTATODAY.COM DATE: 14OCTOBER 2012

Sunday, October 14, 2012

Foundation sponsors Voices

The Vodafone Malta Foundation is once again sponsoring this year’s Voices concert Dream a Little Dream. “This

year’s theme is an inspiration to all of us,” said Jason Pavia, Foundation board member. “The Foundation is

supporting Voices once again because it believes that both organisations have a common interest.” The proceeds

from the concerts, which end on Wednesday, will be distributed among several organisations. Seen here are

Jason Pavia and Roberta Pace from the Foundation presenting the sponsorship cheque to Voices during their last

dress rehearsal.

CLIENT: VODAFONE DIRECT

MEDIUM: GOZONEWS.COM DATE: 14 OCTOBER 2012

HTC Desire X now available at Vodafone Malta outlets

Published on Sunday, 14, October, 2012 at 11:18 in Malta News | No Comments

Vodafone Malta said that it has recently launched the HTC Desire X, a seriously entertaining, powerful and social

smartphone. “The HTC Desire X is truly an extension of our social life,” said Lara Selvagi, Terminals Executive at

Vodafone Malta. “It is the ideal phone for all of those who are looking to enjoy and share high quality multimedia,

wherever they are. It provides a super-fast, highly personal mobile experience at an affordable price.”

The company said that the HTC Desire X is available from all Vodafone outlets for the price of €399 or for free on the

Smartphone 75 and Smartphone 95 plans, for €99 on the Smartphone 55 plan and for €149 on the Smartphone 35 plan.

For more information visit a Vodafone store, call 247 for free from a Vodafone line or 999 9247 from any other line.

CLIENT: VODAFONE / GO / MELITA ANTI

MEDIUM: INEWS.COM DATE: 15 OCTOBER 2012

Mhux ġust li Vodafone, Melita u Go jużaw il-frażi "bla limitu" 12:39 | 15.10.2012

Fil-11 ta Ottubru, 2012, l-Awtorità ta’ Malta għall-Kompetizzjoni u għall-Affarijiet tal-Konsumatur (MCCAA) permezz ta’ Direttur Ġenerali ddikjarat li fl-aġir tal-operaturi Melita Plc, Melita Mobile Limited, GO Plc, Mobisle Communications Limited u Vodafone Malta Limited hemm ksur tal-liġi permezz ta' prattiċi kummercjali mhux ġusti.

Dan permezz tal-użu mill-kliem 'unlimited' u 'bla/mingħajr limitu' u espressjonijiet oħra li għandhom l-istess messaġġ u indikazzjoni lill-konsumatur u ċioe li ma hemmx limitu u ma hemmx kundizzjonijiet li jkunu ta’ limitu. Dan meta fil-verità hemm limitu mpost mill-operaturi; u konsegwentement inħareġ Ordni ta' Tħaris skont il-liġi.

Other stories in the news

CLIENT: GO DIRECT

MEDIUM: TIMESOFMALTA.COM DATE: 14 OCTOBER 2012

Sunday, October 14, 2012

Go stocks HTC Desire X

The Desire X features a 5MP auto focus rear camera with LED flash.

Go stores and authorised resellers are now stocking the HTC Desire X, one of the most desirable smartphones on the market with real-time features and remarkable sound quality.

HTC Desire X boasts dual-core power and a dual-core processor, a four-inch display and class-leading camera. It

has an internal memory of 4GB which can be increased to 32GB; 3G internet enables fast browsing in HSDPA at

7.2Mbps. It also supports wifi, DLNA and wifi hotspot for connectivity and is powered by the feature-packed

Android Ice Cream Sandwich OS.

Desire X features a 5MP auto focus rear camera with LED flash and geo-tagging features. It can record video at

480p@30fps video quality. Thanks to VideoPic the user can take videos and stills at the same time and share

them easily.

This mid-range offering from HTC features a four-inch LCD capacitive touchscreen display with a resolution of

480 x 800 pixels enhancing overall viewing with vivid colour and clarity with reduced glare even in sunlight.

Information is available on Freephone 8007 2121 or at www.go.com.mt.

CLIENT: GO / MELITA ANTI

MEDIUM: TIMESOFMALTA.COM DATE: 14 OCTOBER 2012

Saturday, October 13, 2012 by

Stanley Clews, Sliema

Too much cucumber

They do say that if one eats too much cucumber the digestion suffers and the taste repeats itself.

It would appear that the programme managers of Go and Melita cable TV are suffering from this digestive malady

if we go by the repeats we get on the BBC Entertainment channel.

Let’s just look at the repeats we get on the same day and two or three times in the same week.

We are sick of: Keeping up Appearances, Last of the Summer Wine and Only Fools and Horses, which now

sometimes comes up on TVM too and many others. True, they have given a new look to My Family but the limit is

being reached with One Foot in the Grave, with the stupidity of Victor Meldrew whose antics we have learnt by

heart and who really needs to have both feet in the grave.

Of course, some oldies are worth watching again, such as Judie Dench’s After You’ve Gone, but what about the

return of Strictly Come Dancing and Ready Steady Cook?

Too much cucumber indeed from Go and Melita Cable on the BBC Entertainment (?)channel!

CLIENT: GO ANTI

MEDIUM: TIMESOFMALTA.COM DATE: 15 OCTOBER 2012

Monday, October 15, 2012 by

Mary Josephine Zammit, Ta’ Paris

Customer care

So Emm. Farrugia (October 6) was right, after all. The fact that Go subscribers cannot continue watching sports

programmes when they are transferred from RaiDue to the Rai sports channels I or II is of no importance to Go,

seeing that they haven’t replied to his letter nor to previous correspondence appearing in The Times and in other

newspapers.

As a shareholder in Go plc, I decry such a shameful attitude towards customers’ justified complaints. Is “customer

care” a misnomer for them? Must one be importunate with their CEO about the fact that Melita Cable provides the

Rai sports channel in its basic package?

Seeing that the subject is sports, how about Go pulling its socks up and placing its clients at par with those of

Melita Cable?

CLIENT: GO DIRECT

MEDIUM: MALTAMEDIA.COM DATE: 11 OCTOBER 2012

Disruption of GO service in parts of Mosta

Posted on October 11th, 2012

GO has reported that due to a major fault on the primary cable network, residents in parts of Mosta have their service temporarily disrupted.

GO regrets any inconvenience caused by these works and is doing its utmost to have the service back to normal in the shortest time possible.

CLIENT: MELITA DIRECT

MEDIUM: MALTATODAY.COM DATE: 15 OCTOBER 2012

Entertainment Monday 15 October 2012 - 11:38

Melita launches Melita More in High Definition Melita More is a channel exclusively available to Melita TV customers which includes a

variety of US hit series varying from comedy to drama.

As from this month, Melita will be airing its leading entertainment channel Melita More in High

Definition (Channel 801) accessible through the Melita Netbox HD or the Melita iBox HD.

Melita More is a channel exclusively available to Melita TV customers which includes a variety of US

hit series varying from comedy to drama. Amongst the leading shows aired on the channel we find hit

series such as Fringe, How I Met Your Mother, Gossip Girl, Glee, Two Broke Girls and True Blood. As

from this schedule the channel will also be adding great new series as well as airing weekly movies.

The channel will run in parallel in standard digital format (channel 802). Melita More is available to

all subscribers of the Large and Extra-Large packages. Medium package subscribers can also get access

to Melita More by upgrading to the Medium option which also gives access to two great Sony Pictures

Television channels - Sony Movie Channel and Sony Entertainment TV.

A full line up of shows and schedule is available on Melita's website.

With more than 150 TV channels, a free OnDemand! Club service and MovieRentals, Melita is home

for the best entertainment.

To learn more about Melita More or how to access the channel visit www.melita.com.

CLIENT: MELITA ANTI

MEDIUM: DI-VE.COM DATE: 15 OCTOBER 2012

Local telephony operators accused of infringing Consumer Affairs Act Article By: di-ve.com news

editorial@di-ve.com

On October 11, 2012, the Malta Competition and Consumer Affairs Authority (MCCAA)

through the Director General of Consumer Affairs, as empowered by the provisions contained

in the Consumer Affairs Act, has decided that the operators Melita Plc, Melita Mobile

Limited, Go Plc, Mobisle Communications Limited and Vodafone Malta Limited have

infringed the said Act.

This was done by means of unfair commercial practices in connection with services provided

by them by means of the use of the word ‘unlimited’ and other expressions that give the same

message to the consumer.

In terms of Article 110H of the Consumer Affairs Act (cap 387 of the Laws of Malta), the

decisions can be found on www.mccaa.org.mt.

For further information, one can contact the Office for Consumer Affairs on 23952000.

CLIENT: MELITA DIRECT

MEDIUM: DI-VE.COM DATE: 15 OCTOBER 2012

Melita launches ‘Melita More’ in high definition Article By: di-ve.com news

editorial@di-ve.com

As from this month, Melita will be airing its leading entertainment channel Melita More in

High Definition (Channel 801) accessible through the Melita Netbox HD or the Melita iBox

HD.

Melita More is a channel exclusively available to Melita TV customers which includes a

variety of US hit series varying from comedy to drama.

The channel will run in parallel in standard digital format (channel 802).

Melita More is available to all subscribers of the Large and Extra-Large packages. Medium

package subscribers can also get access to Melita More by upgrading to the Medium+ option

which also gives access to two great Sony Pictures Television channels – Sony Movie

Channel and Sony Entertainment TV.

A full line up of shows and schedule is available on Melita’s website.

CLIENT: GO / MELITA ANTI

MEDIUM: TIMESOFMALTA.COM DATE: 14 OCTOBER 2012

Saturday, October 13, 2012 by

Stanley Clews, Sliema

Too much cucumber

They do say that if one eats too much cucumber the digestion suffers and the taste repeats itself.

It would appear that the programme managers of Go and Melita cable TV are suffering from this digestive malady

if we go by the repeats we get on the BBC Entertainment channel.

Let’s just look at the repeats we get on the same day and two or three times in the same week.

We are sick of: Keeping up Appearances, Last of the Summer Wine and Only Fools and Horses, which now

sometimes comes up on TVM too and many others. True, they have given a new look to My Family but the limit is

being reached with One Foot in the Grave, with the stupidity of Victor Meldrew whose antics we have learnt by

heart and who really needs to have both feet in the grave.

Of course, some oldies are worth watching again, such as Judie Dench’s After You’ve Gone, but what about the

return of Strictly Come Dancing and Ready Steady Cook?

Too much cucumber indeed from Go and Melita Cable on the BBC Entertainment (?)channel!