IMPACT OF QUALITY ASSURANCE SYSTEM IN EFFECTIVENESS OF VOCATIONAL EDUCATION IN ALBANIA
Vocational Training Providers in Albania
Transcript of Vocational Training Providers in Albania
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Draft
Vocational Training Providers in Albania
Prepared by: Lindita Rama
June 2012
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Glossary of Acronyms
_____________________________________________________________________
EU European Union
GDP Gross Domestic Products
MoES Ministry of Education and Science
MoLSAEO Ministry of Labor, Social Affairs and Equal Opportunities
NAVETAQ National Vocational Education and Training Agency
NES National Employment Service
NLC National Licensing Center
VE Vocational Education
VET Vocational Education and Training
VT Vocational Training
VTC Vocational Training Center
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TABLE OF CONTENT
I. Introduction .......................................................................................................... 4 II. Methodology ....................................................................................................... 5 III Institutional and legal framework for VT ........................................................... 5 IV. Current situation on vocational training ............................................................ 9
Annex 1: Information on public VTC in Albania
Annex 2: Information on non-public VT providers in Albania
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I. Introduction
1.1 Vocational Training (VT) of adult population is an important challenge for country’s
development. The importance of VT is even higher considering the path, the pace and the
respective consequences of the economic reforms implemented during transition, the size, the
structure and the development status of the private sector, the average skill level of the work
force, which is far from guaranteeing the economy to become competitive in a regionalized and
globalized world.
1.2 During the last three years 2009-2011, the increase of Albanian economy was
respectively 3.2% and 2.7% of GDP. The share contribution of agriculture sector in GDP in 2011
was around 20%. The rest of GDP is the contribution of industry at approximately 11%, of
construction at 12% and of services that represent about 57%. An overwhelming part of the
economic entities are micro size with 1-9 employee representing 95.7% of the overall number of
active businesses in 2011. Only 0.8% of the total number of active businesses is medium and
large size with over 50 employees. Most of employment is concentrated in the industry sector
(35%), trade (30%0 and services (22%).
1.2 Albania in 2009 counted a population of 3.2 million citizens, 67.2% of which falls within
the working age group and the majority of which lives in the rural area. INSTAT estimates that
the working age population will increase 5% annually over the course of this decade and in 2015
it will represent 2/3 of the total population. In order to appropriately accommodate this potential,
the country’s economic capacity and the capacities of the human resources must be tangibly
improved. A new population Census was held in November 2010. The preliminary published data
report a population of 2.8 million citizens, but no other data have been published by INSTAT in
this respect.
1.3 Albania has a relatively young population with a median age of around 29 compared to
39 for Europe. The working age population has increased every year, which presents
opportunities and challenges for the labor market. The official figures show gradual decline of the
unemployment rate which has remained for the last 10 years at around 13 %. Around 56% of the
registered unemployed jobseekers belong to the above 35 years old group age. Informal work
arrangements remain widespread across most economic activities notwithstanding several
initiatives to tackle them, including a reduction in social contributions. High long-term
unemployment, which accounts for around 65% of total jobseekers, is another characteristic of
the Albanian labor market. Female participation and employment rates are significantly lower
than for males, while their unemployment is higher.
1.4 Although official labor market data comprise a high degree of uncertainty,
unemployment has remained persistently high reflecting the low education level, the outdated
skills of the jobless and undeclared work, which help in alleviating poverty but reduce job-search
incentives. The existence of widespread informal work arrangements continues to severely distort
the labor market whilst the absence of reliable and timely statistics hampers the analysis. No
linkage exists between the labor market and the education and training public and private
institutions.
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1.5 Since 2002 National Employment Service (NES) has constantly contributed to labor
market analysis and to the identification of private sector’s needs for skills and competences. In
this context and in order to complement the statistical information from the employment offices,
NES has carried out two national surveys for skills needs analysis from the viewpoint of private
business, in 2008 and 2010 respectively and is currently implementing a third one after
significant improvement of the methodological background, questionnaire and data analysis
system. The 2012 national survey will provide vast information regarding: (i) the profiles of the
companies in terms of employment and past, and future economic trends; (ii) the abilities and
skills of the existing staff in terms of the shortages in specific skills for each employment
category and the root causes for that and companies’ scenarios to address the skills shortages; (iii)
recruitment for new vacancies, the importance level of the criteria and characteristics at
applicants, the skills and characteristics difficult to be found at the applicants, the list of
professions they will need in the coming year and the respective profile, the difficulties the
companies face to fill up vacancies etc. and (iv) trainings including formal and informal trainings.
1.6 The analysis of public and private training providers in Albania provided in this
document aims to give information on the training opportunities available in the country. The
findings from both analysis (the survey on SNA and the findings of this document) will be
important to create a realistic picture of what the employees’ needs are for skills and what
training institutions offer. Upon this basis NES can adjust the future activities of the employment
services and vocational training centres.
II. Methodology
2.1 The diagnosis of the situation and initial assessment of VT in Albania is conceived to be
focused in three aspects, institutional and legal aspect of VT, supply of VT by public and non
public providers. The diagnosis will help to assess in a second phase the possibility to
accommodate the needs for trainings that will result from labor market skill analysis which is
under implementation.
2.2 The desk review has been the main methodological instrument to carry out the VT supply
diagnosis. The desk review process covered: (i) The legal and regulatory framework about the
VT in Albania; (ii) Institutional set up for adult learning including roles and responsibilities; (iii)
Statistical data and information from administrative sources such as the MoLSAEO, NES,
INSTAT, Public VT providers; (iv) Information from the NCL; (v) Information from previous
studies and research.
III Institutional and legal framework for VT
Institutional framework
The responsibilities for training provision are split between different ministries, institutions and
centres.
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3.1 The MoLSAEO: (i) develops policy and legislation in the areas of VT in conformity with
the European directions of VT development; (ii) defines the main criteria for VTC operation and
decides on establishment, reorganization and closure of VTCs; (iii) defines the criteria for
employment, qualification, certification and periodical training of VT instructors; (iv) approves
the curricula in the central level for VT; (v) supervises the activity of public VTC; and (vi)
cooperates with the NLC for licensing of VT providers.
3.2 The National Employment Service (NES) is an autonomous body under MoLSAEO
established by Law1 and its function is regulated by the NES Charter2. The NES mission is to
ensure that all Albanian citizens who live in Albania have access to employment through
employment services and participation in the labor market programs, as well as it is in charge of
overall development of the country’s labor force through investments to increase employment and
self-employment skills, flexibility and competitive skills. The Directory for Vocational Training
is one of the four NEs Directories composed by two sectors, namely the VT Sector and the
Curricula Sector. Among the main functions of VT Directory are those related to monitoring the
implementation of the VT programs in the public and non public licensed institutions, propose
measures to improve the VT system, organize the work for preparation of curricula, text books
and other didactic materials for VT in cooperation with other institutions, donors and NAVETQ,
carry out studies regarding new courses in compliance with labor market needs, prepare the
documents for licensing of private VT entities and supervise their activity. In addition to its
headquarters, NES has 12 REOs and 24 district offices.
3.3 The National Agency for VET and Qualifications (NAVETQ) was established in 20063
as subordinate institution of MoES. Its mission is the establishment of a unified VET system at
nationally and internationally recognized based on Albanian Qualification Framework. NAVETQ
prepares programs for VET development that are approved by the MoES and MoLSAEO,
prepares programs for the implementation of the Albanian Qualification Framework, and drafts
programs for quality assurance in VT institutions. Being a subordinate body under the MoES has
emphasized more its role regarding the vocational education institutions rather than the
institutions under the MoLSAEO.
3.4 The public VT institutions are non for profit entities under MoLSAEO with the mission
to offer vocational training and professional counselling in order to help employment. The VT
institutions are managed by the VTC Management Council and Director. The Management
Council is composed by 4-6 members who are representatives of employment offices, local
government, Chamber of Commerce and employers proposed by respective institutions and
approved by the Minister of Labor. The VTC Director is appointed by the Minister of Labor
based on an open competition procedure.
1 Law No. 7995, date 20.09.1995, “On the Promotion of the Employment”
2 Government Decree No. 42, date 7.03.1998, “For the approval of the employment services”
3 Government Decree No. 237, date 10.05.2006.
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3.5 The private VT institutions are for profit entities that offer specialized training courses
with a maximum duration of 2 years. The private VT entities can exercise their training activities
after being licensed by the National Licensing Center (NLC). Their activity is periodically
monitored by the NES and MoLSAEO in terms of compliance with the minimum professional
standards and conditions to develop their activity.
3.6 NLC is established in June 2009. The NLC is a central public institution, subordinate to
the Ministry of Economy, Trade and Energy which consists on one-stop-shop services4. The
NLC keeps the National Register of Licenses and Permits, which is an integrated portal of
electronic data, serving as a publication/announcement procedural instrument, and as an official
electronic archive of the issued licenses and permits. Every request and every decision of the
NLC or any other institution that is related to licensing or permitting is published in the Register
within the following working day from the day the request is submitted, or the decision is made
or announced. The main services offered by the NLC are: (i) handling licensing and permitting
procedures; (ii) keeping and administering the National Registry of Licenses and Permits; (iii)
Provision of free public access to the information; and, (iv) informing and advising applicants and
the public at large on licensing and permitting criteria. Standard procedures are followed and
common rules are applied for getting a license or a permit. The businesses or individuals that
apply for a vocational training license should submit 3 set of documents: documents that prove
the appropriateness of the knowledge and experience of the instructor, documents that prove the
appropriateness of the didactic tools, equipments, technology and space, other supporting
documents such as foundation Act and Statute of the entity, the certification from the Tax
Authorities, the identification documents of the entitled person to act on behalf of the entity etc.
3.7 The accreditation of the vocational training programs is the responsibility of NAVETQ in
compliance with the level of National Qualification Framework and quality assurance system.
The standards, criteria and the accreditation procedures for the vocational training system are
approved by the MoLSAEO. No VTC or training program is accredited to date by NAVETQ.
Legislation Framework
3.8 The Law on Employment Promotion5 is the basic law on employment in Albania. VT
and on the job training are considered as main ways for promoting employment of job seekers
and young adults. According to the Law6 the VT system must not lead to social exclusion, it
should be supportive for vulnerable groups and therefore the distribution mechanisms of subsidies
must allow target group oriented financing7 under special conditions. Career guidance is another
4 regulated by the Law No. 10081, dated February 23, 2009.
5 Law no. 7995, date 20.09.1995 partially modified by Law No. 8862, date 7.03.2002 and by Law No. 9570, date
3.07.2006.
6 Article 4, point 4, paragraph b and c.
7 For instance registered unemployed, repatriated, handicapped, female vulnerable of trafficking, Roma long term unemployed etc.
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important aspect stipulated in the Law8. The MoLSAEO and the MoES are in charge bodies by
the laws to work out directives to support the development of guidance services.
3.9 The Law stipulates that VT is a service not only for the unemployed jobseekers, but also
for the employers and it is implemented through courses or participation in working processes.
The law envisages that the training can be provided through public and non public training
centres9 and it regulates the modalities for participation fees to be paid by trainees in order to
attain the training courses in public centres. The Law allows the stimulation of enterprises by
employment offices through subsidizing or crediting their activities in order to provide VT for the
unemployed. Also, the Law envisages that special groups in need pay differentiated training fees
or be provided with free of charge training services.
3.10 The VET Law10 is designed to establish a unique system of VET, to insure cooperation
between MoES and MoLSAEO, and to encourage involvement of the social partners and local
community. One of the intentions of the Law is to guarantee the right for lifelong learning, the
possibility of accomplishment the primary vocational education and also gaining the useful
professional knowledge for employment, creating equal possibilities for all. The VET Law
defines MoLSAEO as the main responsible institution for delivering trainings.
3.11 In March 2010 the Law on Albanian Qualification Framework11 was approved which
together with the amendments of the VET Law12 introduced significant changes to VT system.
The main changes consisted on: (i) Modernization of the VET system in Albania and quality
assurance and enhancement in the vocational education and training institutions; (ii) introduction
of the Albanian Qualifications Framework (AQF) with the aim of developing, recognizing and
granting qualifications in the Republic of Albania, in line with the standards of knowledge, skills
and competencies that should be achieved by students and trainees; (iii) the support that the state
shall provide to companies and the involvement of the latter in the public VET system; (iv) a
larger autonomy of schools and centers which allows them to have a more flexible use of their
resources. Thus, schools and centres are eligible to be transformed into vocational training
agencies and multifunctional centres able to offer a range of courses with different duration
periods for different categories of students, participants and customers, in an effort to achieve use
their capacity throughout the day.
3.12 Other Government Decrees, CoM Directives, MoES and MoLSAEO Instructions and
Common Instructions of both Ministries are part of the existing regulatory framework regarding
employment and VET sectors, which also in some cases facilitate the VT issues. The
establishment and closure procedures of the VT public institutions, licensing procedures,
8 Law no. 8872 dated 29 march 2002 and Law on “promotion of Employment”, article 13.
9 Article 11.
10 Law no. 8872, date 29.03.2002. The Law is amended on June 2011.
11 Law No 10247, dated 04.03.2010, for "National Qualification Framework".
12 Law No 10434, dated 23.06.2011, for “Amendment of VET Law”.
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accreditation of VET providers, activity of National Labour Council (NLC) and National VET
Council (NVETC), content and issue’ procedures of Certificates are the main considered aspects
in this regulatory framework.
IV. Current situation on vocational training
Supply of vocational training
4.1 The responsibility for developing vocational training is shared between (i) Government
and employers that have a common interest in economic growth, wealth creation and social
progress that cannot be realized without an appropriately skilled and flexible workforce able to
adapt effectively to technological progress, new production methods and organizational change
and (ii) Individuals that need to take responsibility for developing their skills both for career
progression and to remain employable in a more complex and turbulent labor market. The main
focus of analysis regarding the vocational training in Albania is on the services provided in the
public and private training institutions, which is easier to be evidenced, but makes up the smallest
part of the overall training provision.
4.2 Without underestimating the role of training provision in the formal training institutions,
there is a good level of institutional acknowledgement that the overwhelming part of training and
learning happens in the workplace. Thus, a study of 2011 about sectors’ skills ‘needs13
indicates
that a lot of guiding sessions and training activity is developed by the businesses for their
employees. According to it, most of the businesses organize orientation sessions and on the job
trainings for all hired employees engaged in the technical or elementary positions. Most of the
training is delivered in the premises of the companies by the experienced staff and has a
considerable impact in the employees’ performance (for the newly hired people there is up to
40% performance increase during the first year). In the case of advanced technology appliance by
the Albanian businesses, training is delivered in the form of technical assistance provided by
foreign experts and specialists.
4.3 The NES national surveys carried out in 2009 and 2010 have concluded that most of the
training is developed in the premises of the companies, it is carried out by the experienced staff of
the companies and it is financed by the companies themselves. According to survey’s results,
there is a very little cooperation between the businesses and the public training centers which
have offered only around 7% of the overall delivered trainings to the employees. The results
indicate that short courses up to 3 months are most preferable by the employees and companies.
The skills needs survey which is under implementation will provide fresh data by the businesses
regarding the quality of skills in the companies, the hard to fill skills, current and future needs for
skills and for trainings etc.
4.4 Public and private vocational training providers are important institutions for skills’
improvement through which more access to labour market is created. After the establishment of
13
L. Rama, L. Matja, Sectoral skills needs analysis in Albania, ETF publications, 2011.
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the NLC, the legal requirement is that all private and public VET providers should get the license
for running their training activity. According to the law, the VT providers apply in the NLC and if
the application is considered in conformity with the law requirements it is sent electronically to
the Employment Policies Department in the MoLSAEO. After being registered, the application is
immediately delivered to NES, which reviews the documents presented by the applicants and
inspects the provided services in the premises. If all conditions are met by the applicant, NES
sends within 5 working days an evaluation form to MoLSAEO. Within 5 working days the
Licensing Commission proposes to the NLS the acceptance of the application and the
continuation of the licensing procedures. If problems are identified by NES regarding the
correctness in the applicant’ documents, lack of the necessary conditions in the premises to
guarantee the quality of the trainings’ provision etc. than NES asks the applicant to undertake the
necessary measures to address the identified issues within 2 working days. In case the situation is
not improved, NES proposes to the MoLSAEO the refusal of the application for licensing.
4.5 The licensing process can be considered fast and easy to be implemented. However, this
process covers only the formal aspects of legal compliance and formal conditions for service
delivery and it doesn’t guarantee any aspect of quality assurance in these institutions. The
accreditation process of training institutions, training programs and trainers, albeit stipulated in
the law is not yet implementable.
Public VTC
4.6 There are 10 public VTC located in 8 Regions (Tirane, Shkoder, Elbasan, Korce, Durres,
Vlore, Fier and Gjirokaster) in which the total number of trained persons in 2011 was 8,531 out
of who 8,485 received a certificate. There are 3 programs currently offered by NES namely
“Unemployment benefit”, Employment Promotion” and “Vocational Training” (see Table 1).
“Public Works” has been another program offered by NES until 1999 with a considerable amount
of mobilized funds, but which has been inactive for the last decade.
4.7 The overall amount of funds for the NES activity during the last ten years has been
decreased by 36%. This has contributed to a decreased value of allocated funds for 2 main
programs, namely the “Unemployment benefit” and the “Employment Promotion” programs (by
respectively 36% and 82%), but an increase to the allocated funds to the vocational training by 4
times (see table 1).
Table 1: The NES funds according to programs 2000-2011
Years 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011
Unemployment
benefit
1373 1503 1115 1020 1021 909 1040 868.5 870.6 868.2 981.8 875.8
Promotion 549 388 303 150 200 134 120 119.2 212.3 181.7 133.2 98
Vocational
training 31 38 64 65 76 72 74 97.3 116.1 124.3 128.7 129.5
Administration 167 188 217 246 226 209 205 270 310.9 304 289.4 300.6
Investments 108 108 155 84 72 84 74 76.3 113.4 48.7 38.6 16.9
Total 2228 2225 1854 1565 1595 1408 1513 1431.3 1623.3 1526.9 1571.7 1420.8
Source: NES Yearly Bulletin, 2011
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4.8 The NES funds composition has changed over the last decade. The share of the
funds dedicated to the Employment Promotion Program has decreased from 24.6% of the
total NES funds in 2000 to 6.9% in 2011, the share of the funds allocated for
Unemployment Benefit has remained the same (61.6%), while the share of the funds
allocated to the Vocational Training Programs has increased from 1.4% in the year 2000
into 9.1% in 2011 (see Table 2). The funds for investments have been considerably
decreased both in absolute terms and as a share of the total allocated NES funds. Thus,
the “investments” item in the budget has decreased from 108 million ALL in 2000 to
only 17 million ALL in 2011 and their main use was the VTCs’ rehabilitation in some of
the regions.
Table 2: The NES funds according to programs 2000-2011
Years 2000 % 2009 % 2010 % 2011 %
Unemployment benefit 1373 61.6 868.2 56.9 981.8 62.5 875.8 61.6
Promotion 549 24.6 181.7 11.9 133.2 8.5 98 6.9
Vocational training 31 1.4 124.3 8.1 128.7 8.2 129.5 9.1
Administration 167 7.5 304 19.9 289.4 18.4 300.6 21.2
Investments 108 4.8 48.7 3.2 38.6 2.5 16.9 1.2
Total 2228 100.0 1526.9 100 1571.7 100 1420.8 100.0
Source: NES Yearly Bulletin, 2011
Trainees
4.9 Generally speaking, the workers’ participation in adult education and training
varies across the region. The evidence shows that even in countries that have relatively
high participation, those who take part in the programs tend to be already skilled workers,
rather than non-skilled workers. Also, in these countries seem that programs meant to
help retrain or reskill the unemployed only reach a few of the unemployed, although
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retraining, if well designed, can be important for promoting employment. The
introduction of passive and active employment policies at the start of the transition gave
priorities to interventions that retrained the prequalified workers who had lost their jobs
as part of privatization and enterprise restructuring. Actually, the priority should change
in order that the training reaches unemployed, but this doesn’t’ seem the case. Also, it
appears that “ second chance” 14
education programs form a relatively small part of the
adult education and training system in many Eastern European countries. These programs
are a key tool for helping early dropouts and workers who have lost their jobs in mid
career improve their skills and re enter the labour market.
4.10 In Albania, there are 8,531 persons who attended the VTC courses in 2011 and
the number of trained persons has increased compared to 10 years ago (See Table 3). Out
of the total, 307 persons are trained in the movable centre, which has started to be
operational in 2008 with the aim to provide access to trainings for northern areas such as
Puke, Tropoje, Kukes etc.
4.11 The number of registered trainees is mainly conditioned by the training capacities
of the VTCs including the physical capacity of the premises, the availability of the human
resources for trainings and the availability of the didactic tools and materials necessary
for the courses. In addition, there are other limitations stated in the related government’s
instructions about the eligibility criteria for registration in the VTC such as the age and
social status of the trainees. Thus, according to the MoLSAEO instructions, the eligible
age for registration in the training courses is persons above 16 years old. However,
people belonging to the group age 14-16 years old can also be registered if they have
completed the compulsory education (9 years). Regarding the social status, the preference
should go to the persons living with social assistance, women in social need, persons with
disability, members of poor families, returned emigrants with economic problems, newly
graduates etc. Also, the government policies give the priority for registration to the
registered unemployed jobseekers who can attend the courses with reduced tariff.
4.12 The official statistics indicate that the reported number of participants in the
training courses can be considered artificially higher. Many courses in VTCs are
delivered in more than one level and the same person can attend courses in as many
levels as he/she wants. As results, the same person that completes, for instance, the three
levels of a certain course is evidenced in the statistics 3 different times. It would be more
appropriate and informative if the number of persons completing the courses would be
evidenced according to levels (evidencing separately the persons that complete only one
level, 2 levels, 3 levels and so on). This would also help to make better analysis of the
situation regarding the enrolment rates and the level of received knowledge.
4.13 The majority number of trained persons belongs to the VTCs in Tirana and Durres
followed by Vlora and Korca. Most of the centers in 2011 have trained fewer people than
14
Several new EU member states have launched second chance education and training
programs, including components on literacy and functional literacy, as part of programs funded by
the European Social Fund.
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10 years ago except the VTC in Durres, which has significantly increased this number. In
2011 compared to 2010, the highest increase is noticed in Tirana (20%) and Shkoder
(32%). However, there was lower number of trainees in some other VTCs such as
Elbasan (-36%) and Vlore (-23%). The reason for the decreased noticed in Elbasan is that
no interest was shown for some of the courses such as mechanic, electro auto, welding,
while less trainees have been registered to the pluming and computer courses. In Vlora
the decrease is mostly result of lower registration levels to computer and foreign
language courses compared to the past.
Table 3: Trained persons in Public VTC, 2001-2011
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011
Tirana (2 VTCs) 2693 3238 2452 2287 2127 1715 1285 1544 1424 1957 2344
Shkoder 916 957 680 720 507 428 604 532 772 640 845
Korçe 700 596 874 1078 796 321 907 633 693 695 648
Durres 1146 1888 2199 2350 2079 1482 1442 1555 1206 1714 1843
Elbasan 825 1065 878 894 433 624 1066 1116 780 1168 758
Vlore 842 710 827 849 845 878 972 1051 953 1187 924
Gjirokaster 130 104 187 150 89 282 422 677 250 341 319
Fier 128 88 331 256 244 496 543
Movable Center 213 289 287 307
Total 7252 8558 8097 8328 7004 5818 7029 7577 6611 8485 8531
Source: NES Yearly Bulletin, 2011
4.14 The majority of trainees in VTC are reported to be with general secondary
education (39.7%) followed by those with university education (28.2%) and with basic
education or less (22.4%). Considering the education background of the registered
unemployed jobseekers another picture is noticed. Most of registered unemployed
jobseekers are with basic or less than basic education and only 4% of them declare to
have a university degree (see Table 4). In fact, the statistics in the employment offices
and in the VTCs are not based on the same categorization regarding the education
background for the trainees and the unemployed jobseekers. Thus, the persons that are
following for instance the university studies and those with university degree are both
reported under “university education” in the VTCs statistics, what makes artificially
higher the number of trainees declared to have university studies. Also the persons with
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basic or less education do not necessary belong to adult age. In many cases children
enrolled in basic education attend in parallel VTCs courses (particularly foreign language
courses).
Table 4: Registered job seekers and trainees in VTC according to education, 2011
Education level Registered job seekers
(%)
Trainees in VTC (%)
Basic education and
less
54 22.4
Vocational
secondary education
13 9.7
General secondary
education
29 39.7
University 4 28.2 Source: NES Yearly Bulletin, 2011
4.15 The age distribution of the trainees in the VTCs is 39.7% of the total number of
trainees is 25-34 years old, 28.2% is above 34 years old and 22.4% is 16-19 years old.
These figures are very different from the age distribution of registered unemployed
jobseekers, which show that the absolute majority (54%) belongs to the 16-19 years old
and only 4% of them are above 34 years old. Under such circumstances it is very difficult
to make age based analysis regarding the trainees and their correlation to the
unemployment status (see Table 5).
Table 5: Registered job seekers and trainees in VTC according to education, 2011
Group age Registered job seekers
(%)
Trainees in VTC
(%)
16-19 years old 54 22.4
20-24 years old 13 9.7
25-34 years old 29 39.7
>34 years old 4 28.2 Source: NES Yearly Bulletin, 2011
4.16 There is a big discrepancy between the intended employment status that shall be
supported with trainings in VTCs and the actual employment and social status of the
trainees. Thus, albeit 47% of the trainees are unemployed only 60% of them are
registered unemployed jobseekers and most of them attend supplementary courses (no
tariff reduction is eligible for those attending supplementary training courses regardless
the employment status). The figures indicate that out of 8,949 persons trained in 2011,
74.9% have participated with a full tariff, 21.8% have paid a reduced tariff and 3.4%
have attended the courses for free (see Table 6).
Table 6: The status of the trainees in the public VTC, 2011
Status Trainees in VTC (%)
Employed 17.3
Unemployed 46.5
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Prisoners 13.7
Others 22.5 Source: NES Yearly Bulletin, 2011
Training curricula
4.17 According to the law the vocational training courses can be up to 2 academic
years. The vocational training is realized through the training, re training and
intermediate courses in order to assist the entry process in the labour market and the
transition from one profession to another. There are two types of courses offered in the
public VTC, which are professional and supplementary courses. The professional courses
relate to those that provide knowledge and skills for specific professions, while
supplementary courses provide general knowledge on computer courses and foreign
languages.
4.18 Each course in VTCs is delivered based on the training curricula. The curricula
are developed and approved in two levels (i) central level curricula, are drafted by hired
experts of the field and are approved by MoLSAEO. The central level curricula defines
the name of the qualification, the overall goal of professional qualification, a general
description of the professional qualification such as the structure, the duration, its relation
to the national qualification framework, the employment and the further qualification
opportunities, eligibility criteria of the person that want to be qualified, the knowledge
and the skills that will be provided through the qualification, the subjects, modules, topics
that will be part of the qualification and the respective time schedule, the evaluation
criteria of the trainees, the kind of certificate given and general instruction about the
necessary conditions to organize the courses for the given qualification. (ii) the center
level curricula prepared by the experts of VTCs and approved by the Advisory Board.
The Advisory Board is composed by experts from the Regional Education Directory and
VTC Directory. The curricula at the center level defines the detailed description of the
theoretical and practical subjects, the specific objectives and the expected output from
each course, the time schedule, the teaching methods and the evaluation methods of the
trainees as well as the necessary conditions to normally develop the courses.
4.19 The curricula development and implementation process are monitored and
facilitated by a specialized sector in NES named “curricula sector". This sector
contributes to identify the needs for new curricula in the VT system, organizes the work
for drafting the new curricula and revise the existing ones in conformity with the labor
market requirements, coordinates the work of specialised institutions in the process of
curricula development, defines the financial needs for curricula development in
cooperation with the budgeting sector in NES and follows the curricula implementation
by VTCs after their approval.
4.20 Several problems are faced by VTCs regarding the curricula in both levels. Some
of the problems are: (i) Many curricula the VTCs are using are more than 10 years old
and in some cases there are curricula developed since 1995. As such, the level of the
theoretical and practical knowledge is old and does not comply with the needs of both
businesses and trainees; (ii) Some of the new courses offered in VTCs lack the
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framework curricula. In many cases individual VTCs have developed the curricula
through their instructors without having in advance the framework curricula as it is
foreseen by the law. In such cases, most probably it is followed a bottom up approach for
curricula development, meaning that MoLSAEO would prepare the framework curricula
based on the VTCs curricula. This approach it is against the law and also cannot
guarantee the quality of the curricula and all its related aspects; (iii) there is a lack of
funds to support curricula development and the regulatory framework is not complete in
this respect. Thus almost all the curricula for VTCs are developed with the support of
different donors or with voluntary work of the VTCs centers. There are cases when NES
has undertaken the initiative to develop curricula (such as the case of tourism course),
and although all the arrangements were made for the experts, both funds and regulatory
framework to ensure their payment were lacking; (iv) currently there is a very weak role
of NAVETQ in curricula development process. The NAVETQ status as a subordinate
institution under MOES has weakened its role in relation to VTCs including curricula
development aspect.
Training courses
4.21 There are more than 25 vocational training courses delivered in the public VTCs.
Almost all the courses duration varies from 1 month to 4.5-5 months depending on the
type of received qualification. In average only 42% of the total number of trainees attend
the professional courses, while the rest attends supplementary courses. In many VTCs the
number of trainees enrolled in the foreign languages and computer courses is
significantly high and has increased over years such as in Tirana representing 72% of the
total, Durres (65%), Fier (62%), Vlora (68%) etc. (See table 8).
Table 8. The training programs according to VTC, 2011
Courses
Certified no. of Trainees according to courses and centres
To
tal
no
. o
f
tra
inee
s
QFP 1 QFP 4 DR FR VL GJR EL KO SHK Mobile
centre
Auto service 30 5 16 51
Social assistant 30 30
Electro-auto 51 8 59
Foreign language 1003 166 955 203 372 94 253 437 148 20 3651
Plummer 104 133 20 60 8 54 15 14 408
Hydraulic installer 48 48
INF 64 64
Installer and
repairer of
electricity networks
49 27 88 22 39 14 66 14 13 332
Babysitter 45 14 60 34 7 160
Cooker-waiter 7 53 51 76 25 19 231
Mechanic of auto
trailers
83 76 14 173
Sun panel 29 32 8 15 9 93
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Hairdressing and
esthetic
35 38 26 72 38 209
Computers 163 92 252 130 255 117 47 114 56 42 1268
Telemarketing 297 297
Tails layer 9 7 14 8 38
Duralumin 19 15 34
Carpenter 22 29 13 64
Air conditioning
repair
52 52
Electro domestic
repair
29 32 11 40 13 125
TV set repair 24 7 31
Sewer 65 26 102 24 29 21 112 15 55 64 513
Welding 41 41
Secretary 46 31 88 16 73 254
Health safety in
mines
129 129
Others 15 26 0 10 0 35 0 0 78 12 176
Total 1636 708 1843 543 924 319 758 648 845 307 8531
Source: National Employment Service, 2011
4.22 The most frequent professional courses delivered in the VTCs are sewer,
electrician, installation and Plummer (delivered in more than 8 VTCs), followed by
babysitter, cooker, waiter, sun panel installation, hairdresser and electro domestic repair
(delivered in more than 5 VTCs). It results that 8 out of 25 qualifications are provided in
just one center and in most of the cases are specific to the city due to specific businesses
operating such as telemarketing in Shkodra (call centres have been recently developed),
health safety in mines, social assistants etc.
4.23 The courses provided in VTCs result to be short and very short in terms of their
duration and in most of the cases the knowledge and the skills gained in the VTCs are
very basic. Thus, 17 professional courses out of 25 are delivered during a time frame 1.5-
4 months, while the other 8 professional courses are delivered in a time frame of 4-5
months. The same remains true for foreign languages and computer courses.
4.24 Instructors and vocational school directors were asked about how realistic could
be the idea that certain competencies be taught with very short term courses. They
declare that no possibility exists that courses of such duration could provide sufficient
level of knowledge and practical skills to interested persons to help them enter in the
labor market. In many cases the trainees are motivated by secondary interests in getting
enrolled and attending the professional courses in VTCs. Thus, trainees were asked in
several VTCs about their main interest to attend the professional course and besides the
need to update certain knowledge and gain additional specific practical skills the
mentioned answers for many of them were the need to have a certificate in order to
supplement the documents to open or run a small business, the need as an emigrant to
present a document abroad during the job application processes, etc. Being a public
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institution with a certificate issued under the logo of the MoLSAEO makes VTCs more
attractive and more trustful particularly for those trainees interested to have a certificate
rather than certain knowledge (especially for emigrants because the public institutions are
more trustful to foreign entities).
4.25 The biggest number of certificates in each training centre is issued for the trainees
that attended foreign languages and computer courses. The number of trainees in these
qualifications is around 60-70% in each center except in Elbasan and in Shkodra where
sewer qualification and telemarketing is mostly preferred (see Table 3).
4.26 Recognition of prior learning is lacking in the vocational training system. No
legal and regulatory framework exists in this respect and no institution is defined up to
now to fulfil this role. This prevents the assessment and the certification of all prior
learning for all the interested persons which can significantly guide the VTCs and private
training institutions in adjusting the list of the offered courses and the related level of
knowledge.
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Table 7. The training programs delivered in VT in 2011
No. Training Course/Program
No. of
providers
Number
of levels Duration
No. of
trainees
Professional courses 3612
1 Auto service 3 1 3 months 51
2 Social assistant 1 1 3 months 30
3 Electro-auto 2 1 5 months 59
5 Plummer 8 1 3 months 408
6 Hydraulic installer 1 1 4.5 months 48
7 INF 1 1 5 months 64
8 Installer and repairer of electricity networks 9 1 4.5 months 332
9 Babysitter 5 1 2.5 months 160
10 Cooker-waiter 6 1 2 months 231
11 Mechanic of auto trailers 3 1 5 months 173
12 Sun panel 5 1 4 months 93
13 Hairdressing and esthetic 5 1 4 months 209
14 Telemarketing 1 1
297
15 Tails layer 4 1 2 months 38
16 Duralumin 2 1 4,5 months 34
17 Carpenter 3 1 2 months 64
18 Air conditioning repair 1 1 2 months 52
19 Electro domestic repair 5 1 4.5 months 125
20 TV set repair 1 1 5 months 31
21 Sewer 10 1 2 months 513
22 Welding 1 1 2 months 41
23 Secretary 5 1 2 months 254
24 Health safety in mines 1 1 129
25 Others 10 1 1.5 months 176
Supplementary courses 4919
26 Foreign languages 10 3 2.5-5 months/level 3651
27 Computer 10 3 1-2 months/ level 1268
Total 8531
Source: National Employment Service, 2011
VTC Instructors
4.27 Specific criteria applies for the instructors in the VTC such as university degree
according to the requirements defined by VTC, average school results above 7 (in a 4-10
evaluation scale), more than 5 years job experience. The preference during the selection
process should be to those applicants that have pedagogical knowledge and skills. The
MoES is responsible for the initial training of the instructors, while the MoLSAEO
through NES is responsible for their continuous training. The training is mostly realised
in cooperation with educational institutions, NGOs and donors.
4.28 The vocational training experts are of the opinion that there is a need that all the
instructors or trainers exercising their duty in the public and private VT institutions be
licensed and awarded with the title “Licensed Trainer”. This requires legal procedures
that currently are lacking. The licensing process for instructors and trainers is especially
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important for the part time instructors as well as for all instructors involved in the private
training entities. The licensing process would contribute in increasing the quality of
trainings.
Evaluation and certification
4.29 After the completion of the training course, tests are organized in the VTCs for
the trainees that have attended more than 80% of the course duration and have
demonstrated active participation in it. For carrying out the tests, commissions are
established with the participation of representatives of MoLSAEO, NESS, VTC,
Employment Office as well as a private business representative in the field of
qualification. The participation of the VTC instructor and the business is obligatory in the
test commission, otherwise the test cannot be held. The test consists in 2 parts: theoretical
knowledge and practical skills. It can be completely held in VTC if workshops exist or
partly in the centre and partly close to a business related to the tested qualification. The
trainees that are not eligible for testing and those that do not pass the test are provided
with a participation document, while those passing the test are provided with a certificate
that includes the evaluation (in 3 levels) and the level of competence.
4.30 Almost all the tests are realized mainly by only the instructors of the courses.
Very rarely the tests are attended by the other members of tests commissions envisaged
by the law. A credit system for the knowledge received in courses is lacking. Introducing
the credit system compatible with international standards is very important for quality
assurance in vocational training.
4.31 Certificates are awarded to the trainees after the successful finalization of the
course and the respective test. The certificates present information about the trainee, the
name and the duration of the attended course, the test’s result etc. However, there is not a
standard form of the certificates used by VTCs. In the cases when a course is organized
in cooperation with other organizations, the certificate is issued by organizers, VTC
Director and the Director of the other organization.
The private VT providers
4.32 As it was previously mentioned, adult education systems are highly
underdeveloped in most Eastern European Countries. The literature suggests that
building such systems would require a shift away from government defined programs
towards a well regulated market of private and public providers that deliver training
services to both working and unemployed adults.
4.33 The preconditions for successful adult education systems are a high degree of
coordination and partnership between government agencies and the private sector, as well
as a strong voice for businesses and individuals- that is the demand side of training- in
determining training policy and content. Afterward, in the conditions that a solid adult
learning sector has been established the governments’ role is monitoring data, promoting
autonomy, improving efficiency to all providers.
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4.34 There is evidence that shows that adult education is most effective when it
functions as a market for training. If informed well, the adults interested in training would
demand programs of high quality that are relevant to their employment aspirations. If
autonomous, providers will respond to this demand and offer quality programs in a
competitive environment. In order to truly compete in the adult education and training
market and deliver useful programs, public providers also need autonomy to respond to
changes in demand and other competitive pressures.
4.35 The private training market has been increased in its size during the last two
decades. As per June 2012 there are licensed around 260 private entities/individuals as
VT providers. Half of the private training providers are in Tirana (50% of the total) and
except for Tirana, no any correlation is noticed between the number of licensed entities
and the size of the city. Thus, in Durres there are licensed around 10% of the total
number of total training providors, in Vlora and Fier there are licensed only 12 operators,
while this number for Berat, Elbasan, Shkoder and Korce is very low, varying from 5 to
10 operators.
4.36 Hairdressing, foreign languages and computer courses are the most preferred
programs in each of the cities. There are operators delivering construction, sewers,
hotelier services and car repair qualifications, but they are very limited in number. A full
database of the licensed non-public VT providers is attached to this document.
4.37 The private training providers have followed the licensing procedures in NLC, but
they declare that this is more a paperwork process rather than a process that check the
quality aspects of their training provision. They are inspected periodically by NES, but
the inspection process is more a routine and formal act.
4.38 The courses are of different duration and for certain programs they are organized
in several levels like for the foreign language and computer courses. However, no
evidence exists on the course duration according to professions. However, the
hairdressing courses vary from 3-6 months (including practice), the computer courses
vary from 3-5 months for one level, the duration of the professional courses on tourism,
hotelier services, electrician, mechanic, tailoring etc. is very different from one provider
to another and it is not possible to reach a conclusion.
4.39 No good quality control mechanisms exist for the private vocational training
market that can ensure that the suppliers of adult education and training programs
maintain the quality and the relevance of their program offerings. Thus, policies that set
standards for and ensure the quality of adult learning opportunities are lacking and there
are not yet developed appropriate quality assurance, inspection and accreditation systems.
Financing for adult education and training programs should largely be private, certainly
for most continuing vocational education and training programs. Making the market of
vocational training functioning on competitive basis with clear roles of public and private
providers is imperative for quality aspects.
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Table 8: The distribution of private VTP according to cities and the offered courses
Main
cities
No. of
private
VTP
Offered courses in private VTP
1 Berat 5 Hairdresser (5)
2 Durres 28 Hairdresser (14), Foreign languages and computer (6), Marketing and public relations, hotelier and
portal training, specialists for milk industry etc. (8)
3 Elbasan 8 Hairdresser (5), foreign languages (3)
4 Fier 12 Hairdresser (3), foreign languages (4), finance and accounting (3), tailoring and laboratory for
construction materials (2).
5 Gjirokastra 3 Foreign languages, hairdresser, cooking and pastiery
6 Kavaja 4 Designer (1), Hairdresser (2), hotelier and tourism (1)
7 Korca 6 Children's rights education (1), foreign languages and computer (3), hairdressing (1), tailoring (1).
8 Kruje 2 Foreign language and computer course (2)
9 Kukes 2 Hairdressing (2)
10 Lac 2 Foreign language and computer course (2)
11 Lezhe 3 Foreign language (1), Hairdressing (1), Psycho social rehabilitation (1)
12 Lushnje 11 Hairdressing (9), Foreign languages and computer (1), tailoring (1)
13 Pogradec 4 All mixed including computer, babysitter, foreign languages, secretarial services, tailoring etc.
14 Saranda 7 Criminalist specialists (1), Baywatch (1), Notary services (1), hairdresser (10, hotelier (1), psycho
treatment of children (1)
15 Shkoder 8 Hairdresser (5), ski, snowboard (1), foreign language and computer (2)
16 Tirane 130
Foreign language and computer (35), Hairdresser (68), babysitter, social worker, elderly and disable
care (3), tourism and hotelier (3), electrician, mechanic, automobiles etc. (6) Optician, tailoring, safety
rules, shoemaker, administration and management etc.
17 Vlore 12 Foreign language and computer (4), Hairdresser (4), electrician, mechanic, installations etc. (4)