VMware View 4

VMware View 4Built for Desktops

http://it-services.netlogix.de/

AGENDA

� The Desktop Revolution is Here

� What is Driving the Virtual Desktop?

� VMware View 4 Built for Desktops

� VMware View 4 Deployment

� VMware View 4 Next Steps

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

� VMware View 4 Next Steps

� Q&A

The Desktop Revolution is Here

Information and data is our most

important asset. We spend too

much time recovering

lost data from stolen laptops.

What keeps you up at night?

How do I maintain or improve desktop management when

I’m required to do

more with less?


It is difficult to respond

quickly when employees are mobile and

scattered across the world.

Windows 7 is

here, I need to

prepare for it!I spend a lot of

time on desktop

support calls. But I really need to focus on strategic IT initiatives that really add value.

Increasing IT costs

For every $1 spent on hardware, companies spend $3 to manage+

The costs of managing PCs is staggering


OPEXCAPEX Increasing IT costs

$1

$3$3

Source: IDC Study 2009

Desktop virtualization is the answer now

“+Conditions are ripe for virtual PCs+”

—Wall Street Journal

� Lower TCO by 50%

� Ease Windows 7 migration

� Technology is ready


� Technology is ready

� User adoption on the rise

� Broad partner ecosystem support

� Most proven, mature technology

� Over 1 million seats sold, 7000+ customers

VMware is the leader in desktop virtualization

VDIVMware1st

PColPVMware1st

2006

2008

2009


Workstation VMware1st

7000+ customers

� Over 1700 channel partners selling View

� Broadest technology ecosystem

ESX VMware1st

1999

2000

2001

2004

What is Driving the Virtual Desktop

ITUser

The desktop dilemma: User Freedom vs IT control


Increasing IT costs

Security and compliance risks

Anytime, anywhere access

Device, OS and apps diversity

Device-centric computing is the problemComponents (Apps, OS, profile and data) bound to device


Data

Virtualization unlocks components Freedom for users, efficiency and control for IT


Data

OS

Apps

Persona

OS

Apps

Persona

OS

Apps

Persona

OS

Profile

Data

Persona Apps

Deliver desktops as a managed service


Data OS

Apps

Persona

Benefits of delivering desktops as a managed service

IT Control

� Desktops and data are secure in datacenter

End-User Freedom

� Desktops tied to end user identity not devices

Persona


secure in datacenter

� Manage from a central location

� Reduced Costs

identity not devices

� Applications and data available 24/7

� Rich desktop experience

OS

Apps

Persona

Display, Multimedia, Peripherals, Offline

Provision, Deploy, Broker, Secure

Requirements to deliver desktops as a managed service

Management

User Experience


Provision, Deploy, Broker, SecurePlatform, Image, Apps, Persona

Server, Client, Mobile

Platform

VMware View 4 Built for Desktops

Deliver Superior User Experience

Simplify Desktop Management

VMware View 4.0

VMware View 4 is built for desktops

Management

User Experience

PCoIP ProtocolView Multimedia

View DisplayView DirectView Print

Offline

Reduces IT costs


Standardize on Leading PlatformPlatform

vSphere for Desktops

View ManagerView Composer

ThinApp

Reduces IT costs

Where do the cost savings come from?

Lower cost Storage and Hardware Lower cost Storage and Hardware

Average 50% fewer help desk callsAverage 50% fewer help desk calls

55% reduced desktop management time55% reduced desktop management time

OPEX Savings

VMware View 4 Reduces Desktop TCO by up to

50%

CAPEX Savings

Concurrent user pricing Concurrent user pricing

Delayed Hardware RefreshDelayed Hardware Refresh


55% reduced desktop management time55% reduced desktop management time

68% reduced end-user downtime 68% reduced end-user downtime

Increased Productivity

Ability to provision users in minutesAbility to provision users in minutes

Patch or update from a single imagePatch or update from a single image

Automated desktop and data backupAutomated desktop and data backup

VMware View 4 – Built to deliver desktops as a managed service

PlatformVMware vSphere for desktops

PlatformVMware vSphere for desktops

ManagementVMware View ManagerVmware View ComposerVMware ThinApp

ManagementVMware View ManagerVmware View ComposerVMware ThinApp


User ExperiencePCoIPPrintMulti-monitor displayMultimediaUSB redirection

User ExperiencePCoIPPrintMulti-monitor displayMultimediaUSB redirection

VMware ThinAppVMware ThinApp

VMware View 4.0

User Experience



Offline

ManagementManagement

User Experience

VMware View 4 platform features


Features� Availability� Scalability� Performance


vCenterThinApp

Platform


Seamless Integration with vSphere

� Mature and proven platform

� Tuned and optimized specifically for hosting virtual desktops

� Most widely deployed virtualization


platform

� Over 140,000 customers worldwide

� Reduce downtime for desktops

• High Availability (HA) • VMotion• Storage VMotion• Fault Tolerance

Providing higher levels of desktop availability Availability


� Protect critical data and information

• Automated backup and data sync

Increase Desktop Availability

� Manage more than 1,000 hosts and up to 10,000 VMs per vCenter instance

� Save and replicate server profile configurations for faster virtual desktop

ScalabilityEnterprise class scalability with vCenter


Enterprise Class Scalability

faster virtual desktop deployments

vCenter

Optimize for desktop delivery

� High VM density for desktop workloads

� Automatically balance desktops across servers for optimal performance

� Tuned for large concurrent VM boots

� Optimized for VM suspends and resumes

Performance


to ensure desktop responsiveness

� Reduce VM memory requirements for better consolidation and reduced costs

Management

VMware View 4.0

User Experience



Offline

User Experience

The VMware View 4 platform benefits

Management



vCenterThinApp

Benefits� Scales for enterprise wide deployments� High desktop availability� High VM density

Platform


Features� Provision, deploy and manage desktops centrally

VMware View 4.0

Management

User Experience



Offline

User Experience

VMware View 4 management features


desktops centrally� Single image management� Application virtualization

Platform



ThinApp

Platform

Install LicenseCreate SQL DBDefine CS Admin

Install View Composer

Install Connection Server

Install+Create+ Install+ Build+ Build+

VMware View 4.0

Other Vendors

Deploy Desktops

15+ steps to implement

Desktop deployment - simple and fast

5 steps to implement


Configure+

Run+

Install+

Install+

Run+

Install+

Run+

Configure+

Install+

Install+

VMware View is easier to deploy and manage than competitive offerings—The Tolly Group

Single administrative interface View Manager – simple web based interface to create desktops, entitle users, set policies and more

Manage Desktops


� Automate provisioning from a template

� On-demand provisioning

� Multiple types of desktops

� Persistent, Non-persistent, Individual

Provision desktops in minutes

View Manager

Provision Desktops


Template

persistent, Individual

� Apply group policies

vCenterBanner Health was able to provision 2600 users in

under 10 days.

� Scalable for large enterprise deployments

� Data stored centrally

� SSL encrypted connections

� Security Server

Secure and Scalable support fordesktops and users

Manage Desktops

View Manager

Security Server


� Integration with SecurID for two-factor authentication

� Single Sign On Support

� Smart Card

� Proximity Card

� Biometric authentication

Secure brokering and managementextended to other platforms

� Broker secure connections to other platforms

• Terminal servers

• Blade PCs

• Physical PCs

Manage Desktops


� Balance loads of multiple terminal servers

� Monitor and audit within View Manager

User Data

ApplicationApplication

User Data


Single Image Management

Separation of user data and base image

User Data Disk

• Persistent disk to store user data and settings

• Consistent user experience while maintain tight control and compliance


Operating SystemOperating SystemOperating SystemOperating System

Base Image

• Highly managed OS disk

• Reduce provisioning time

• Simplified updates and patches

View ComposerTraditional VDI

Single ImageManagementOptimize storage with View Composer


VMware View helps reduce storage costs by 70%

Image Updates� Manage thousands of desktops

� Streamline desktop management with View Composer

• Quick provisioning

• Simplify update, patch, and upgrade

Simplify desktop image managementSingle Image Management


• Simplify update, patch, and upgrade activities while retaining user settings

• Guarantee updates are applied to every desktop

ThinApp for application virtualization

Features

� Decouple applications and data from OS

� Agent-less architecture

� Wide platform and application support

� Plug into existing applicationmanagement tools

Operating System

ApplicationApplication ApplicationApplication

App Files

App Files

Application Virtualization


Benefits

� Minimize the number of desktop images managed

� Streamline application patch updates

� Enable the use of multiple versions of applications Operating System

VOSVOS


sandboxsandbox

VOSVOS


sandboxsandbox

View Composer with ThinApp

� Redirect all application “writes” to the user data disk, by default

� Reduce the number of master images and size of base disk

� Provide simplified entitlement, deployment, and management of applications

View Composer +ThinApp

Application Virtualization


applications

� Seamlessly update users

� Reduce storage costs

“Application updates are kind of a non-event now+”

Norton Healthcare

Benefits� Quick and easy deployment

VMware View 4.0

Management

User Experience



Offline

User Experience

VMware View 4 management benefits


� Quick and easy deployment� Simple, secure, and scalable� 50% TCO reduction

Platform



ThinApp

Platform

Features� Flexible Desktop Access� Display Protocol� Seamless Desktop Experience

VMware View 4.0

User Experience



Offline


VMware View 4 user experience features


Platform


Platform


Platform


vCenterThinApp

Traditional PC/Laptop Browser Access Thin Client Support

Flexible Desktop Access

Flexible access to desktops from multiple devices


Windows orrepurposed PCs

Broad industry supportBrowser access on

Windows, Linux and Mac

• Built for desktops

• Designed for the LAN and WAN

• Uses end-to-end software implementation

Display ProtocolProvide a superior experience from LAN to WAN using PCoIP


• Superior desktop experience from task worker to power user

• Flexibility to address the widest variety of use cases

Provide a seamless desktop experience

Rich mediaand graphics

Multimediaredirection

Productivityapplications

Seamless Desktop Experience

True multi-monitor


Progressive build of graphics

USBredirection

Enable offline access and mobility Offline is currently experimental

� Check-out hosted VM to local physical computer

� Extend security and encryption policies

� “Heartbeat” back to the datacenter; administrators can deactivate if necessary



deactivate if necessary

� Check in the delta only

TaskWorkers

KnowledgeWorkers

PowerUsers

MobileUsers


Deliver superior user experience across the enterprise


� Static desktop

� Repetitive tasks

� Few apps

� Personalized desktop

� Rich user experience

� Multiple apps

� Device flexibility

� 24x7 access

� Custom apps

� Install requirements

� Best user experience across all apps

� Device flexibility

� Disconnected

� Multiple apps

� Best user experience across all apps

� Remote office

Benefits� Task worker to power user support� Seamless user experience� LAN, WAN and offline access

VMware View 4.0

User Experience



Offline


VMware View 4 user experience benefits


Platform


Platform


Platform


vCenterThinApp

Deliver Superior User Experience

Simplify Desktop Management

VMware View 4.0

VMware View 4 is built for desktops

Management

User Experience



Offline

Seamless PC Experience

Task Worker to Power User

LAN, WAN, and Offline

Reduces IT costs


Standardize on Leading PlatformPlatform



ThinApp

Quick and Easy Deployment

Simple, Secure,Scalable

50% TCO Reduction

Mitigate Risks

High Availability

High VMDensity

Reduces IT costs

VMware View 4 Deployment

Customers use VMware View in a variety of ways

Business Continuity and Disaster Recovery

Desktops as a Secure, Managed

Service

Remote or Branch Offices

Windows 7 Migration


� Provide a continuous availability of desktops

� Ensure highly available desktop

� Provide a cost-effective, simpler, and more reliable disaster recovery solution

� Eliminate the need for moves, adds, or changes

� Allow third parties to access corporate applications in secure, controlled way

� Expedite integration of companies in mergers and acquisition scenarios

� Provide offshore developers control while keeping IP in the data center

� Remove the need of IT resources at branch

� Manage remotely –desktops centralized at branch or in corporate datacenter

� Reduce high costs, and application compatibility with OS migrations

� Extend life of existing desktop hardware to access virtual Windows PC desktops

� Reduce application conflicts and costly application porting

Windows 7 Migration: Ready, Set, Go +..

� Virtualize Windows XP or Vista applications using ThinApp

� Start Windows 7 Pilot

� Use VMware View to deploy Windows 7 as virtual desktop with full application compatibility


University of Toledo

“VMware View really extends

the boundaries of the university

out to our students wherever

they are—students can access

their H drives, applications, and

network resources even if

they’re off campus.”

—Joshua Spencer, Desktop Development,

Challenges

Solution

� Limited IT resources

� Difficult to secure information on local hard drives

� Time consuming application upgrades

� Limited availability for student lab time

� No remote access to applications or University resources

� VMware View with View Composer and ThinApp

� ThinApp on shared network drive


Desktop Development, University of Toledo

Results

� Over 2000 computers have access to over 30 virtual apps through ThinApp

� 500 virtual desktops

� Student labs now available 24 x 7 x 365 from any network connection

� Upgrades with Thin App take five minutes from single point

� Able to provision virtual desktop in under two minutes

� Thin clients on campus

� Both LAN and WAN access

Norton Healthcare

Challenges

Solution

� Current architecture was Citrix XenApp with thin clients and wireless carts

� Poor performance and some apps were not available in this model

� Providers wanted a similar experience to a normal PC

� High number of support calls

� VMware View with View Composer

� Re-use Thin Clients on wireless carts onsite

� Both LAN and WAN access

“Our physicians could go to

a thin client, login, access a

patient list and then walk

down the hall to another

thin client, and their patient

list would be right where

they left it. The staff

recognized the benefit of

that capability immediately.”


Results

� 950 virtual desktops in production

� 92% reduction in help desk calls

� Easy to use "follow me" desktop with no application compatibility issues

� Upgrades accomplished in a fraction of the time

• High level of end user satisfaction

• Familiar desktop experience

• Ability to customize

� Both LAN and WAN access—Brian Cox

Director of Customer Service, Norton Healthcare

VMware View 4 Next Steps

More information on VMware View:http://www.vmware.com/products/view/

Download and evaluate VMware View:www.vmware.com/download/view/

Learn more about VMware View 4

Take advantage of VMware View service offerings to accelerate your


Use the VMware View TCO calculator:http://www.vmware.com/products/vi/calculator.html

to accelerate your deployments

Overview of VMware View 4 pricing and packaging

View Enterprise

View Premier

vSphere 4 (desktop)

vCenter 4 (desktop)

View Manager 4

View Composer

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Offline Desktop1

ThinApp 4

Pricing per seat(concurrentconnection)

$150 $250

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1 Experimental in View 4

Comparison of VMware View 4 competitive feature

VMware View 4

Citrix XenDesktop

Microsoft RDS

Enterprise class virtualization platform - -

Streamlined installation

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Simplified management

Flexible desktop provisioning -

Validated reference architectures -

High-impact user experience -

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Questions and Answers

Thank You!Thank You!

Appendix

Individual Desktop VMs

Individual Users

� Pilot group of 50–500 users

� Each user gets a

How customers typically start: stage 1


View Manager

� Each user gets a dedicated desktop

� Leverage existing processes and management

� Persistent pool desktops

� Virtual machine allocated and

How VMware View solution evolves: Stage 2

Individual Users

Pool of Virtual Machines


View Manager

allocated and dynamically personalized

ViewManager

View Manager

How VMware View solution evolves: Stage 3

View Manager

ExternalUsers

Individual Users

Pool of Virtual Machines


ThinApp

Stream Applications

Hear what our customers say about VMware View

“With VMware View, I can honestly say that there are months that go by where I don’t have to think about the infrastructure because it just works.”

— Chris House,

Senior Network Analyst, Metro Health

“Application upgrades are kind of a non-event nowQ.[we] received zero helpdesk calls for the virtual desktops.”

— Brian Cox ,

Director of Customer Service, Norton Healthcare

“VMware View really extends the boundaries of the university out to our students wherever they are.”

— Josh Spencer, Team Lead, Desktop Development Group,

University of Toledo


“We could provide a workstation to any client, in any seat, at any office in the worldQ in just 8 minutes.”

— Frank Sabatelli,

Director of Virtual Technology Infrastructure,IQOR

“By using VMware View, we were able to provide a virtual desktop, with all Banner applications functional, to 2,500 users 10 days post merger.”

— Pat Hanks,

Senior Director, Information Services,Banner Health

VMware has a strong partner ecosystem

Protocol / Network

Thin Clients


Management / Security

Servers / Storage

� Preliminary design

� Prototyping

� End-user pilots for pre-production use

� Enterprise Class Desktop Design for large-scale production deployments

�Best-practices based implementation

� Proof of Concept

� Education

Strategic Value

View Upgrade Service

Desktop Service Offerings – VMware View 4

View Assessment

Coming Soon


Adopt Expand Standardize

Strategic

VMware ICM Education Offerings

VMware View/ThinAppJumpstarts

VMware View Assessment

Plan & Design for VMware View

Plan and Design for VMware ThinApp

ServiceView Assessment

VMware View Pilot

$1.000

$1.500

Annual Cost of Supporting a User/YearVMware View:

� Lowers TCO by 50%

� Saves $610 per user per year

� Delivers an ROI of 367%

� Provides payback in as little as 5.6 months

Reduce Desktop TCO by 50%

$610 savings per user per year


$0

$500

Traditional PC VMWare View

Source: IDC White Paper 2009

Server, Storage, Software Devices

IT Admin Staff IT Install Staff IT Help Desk Staff

If you are a large or diverse organization that uses server virtualization, but don’t run virtual desktops, you aren’t thinking hard enough!

—Michael Rose, IDC

Unified Management for HW to HW and SW to SW

Task WorkersKnowledge WorkersPower UsersPhysicians Traders

VMware View Soft Client

VMware View Soft Client

DesignersIllustrators3D ArtistsPhysiciansTraders


PCoIP ProtocolBlade/Rack Workstations

VMware View ManagerPCoIP Zero Clients

PCoIP Integrated Displays

Soft Client

PCoIP Protocol Virtual Machines

VMware View 4

Technology

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