Vistara 3.1 - Delivering Unified IT Operations

Copyright © 2014 VistaraIT, Inc. All rights reserved. Vistara Confidential The IT Operations Cloud The IT Operations Cloud

Eric Krock Director of Marketing

Mahesh

Ramachandran Senior Director of

Product Management

Vistara 3.1

Delivering Unified IT Operations

Copyright © 2014 VistaraIT, Inc. All rights reserved. Vistara Confidential The IT Operations Cloud

• Vistara Overview

• Vistara 3.1 for Unified IT Operations

• Demo

• Q&A

Agenda


Vistara Overview

Who We Are

• HQ in San Jose, CA

• Enables modern IT model

• IT is a service provider

• Internal and external customers

• Using internal and external services

• Comprehensive SaaS solution for

modern IT operations management

• Unify IT operations

• Manage public & private clouds

• Deliver self-service IT

• Over 1000 customers and over 100

service providers use Vistara today

• Strong channel distribution – distributors,

VARs, SIs, MSPs

• Multi-tenant, multi-tier SaaS solution

to support tiers of partners

• Extensive integration to industry-leading

point tools and technologies

Our Customers

Distributors, VARs, & MSPs

Platform/Cloud Integrations

http://www.3cinteractive.com/

http://www.steelwedge.com/


The Need for Unified IT Operations Management

How can IT unify the entire enterprise: physical, virtual and cloud?

Virtualization

VM VM

App App App App

Virtualized Servers

VM VM VM

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p

A

p

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Private Cloud Public Cloud Physical Devices

Switch Router

Bring Your Own Device

• Monitor and manage

• Bottom to top of the stack

• On-premise and cloud

• Physical and virtual

• Many platforms, vendors, clouds

• Secure remote service delivery

Modern IT

Requires Unified

IT Operations

Management

Virtualization


Service Catalog/SSD

Orchestration

Service Request Management

Customer Portal

Multi-Tenant

Service Management

Monitoring Auditable Remote Access

Alert Mgmt. Patch/Config/AV Mgmt.

Automation Escalation/Notifications

SLA/Analytics IT Heartbeat Dashboards

IT Operations Management

Unified IT Operations for Modern IT

MODERN IT

INFRASTRUCTURE

On Public Clouds

In Data Center

On-Premise

On Private Clouds

Enterprise Service Providers


Breadth of Technology: Premise, Private, Public

Vistara Delivered as SaaS: Built-In Best Practices & Maintenance-Free




• Demo

• Q&A

Agenda


• Receive reports on a specified schedule or on

demand basis via email.

• Set up reports to run on a daily, weekly, or

monthly recurring schedule or on demand.

• Customize report schedules to match user

needs.

• Notify users via email of reports that are

ready to view.

Scheduled Reporting


Scheduled Reporting


• Access controls at the granularity of a device,

device group or credential set.

• Assign different users different sets of

permissions on the same devices.

• Offer common operations management

functions as a shared service to multiple lines

of business.

Role Based Access Controls


Role Based Access Controls


• New performance and configuration dashboards for:

• Microsoft SharePoint

• Microsoft Lync

• Complement existing dashboards for Microsoft

Active Directory, Exchange, IIS, and SQL Server.

• SharePoint Dashboard:

• Configuration

• Related services and processes

• Page views / day

• Views by type (sites/lists/list items/documents)

• Most popular pages (by page views)

• Information on each document (size, versions, size of

versions, total size)

Dashboard for Microsoft SharePoint


SharePoint Dashboard


• Lync Dashboard:

• Topology configuration

• Related services and processes

• User count for following metrics:

• Lync

• Lync Caller ID

• Private Line

• Analog Devices

• Common Area Phones

• Response Group Service (RGS) Workflows

• Voice Conference Numbers

• Exchange Objects

Dashboard for Microsoft Lync


Lync Dashboard


• Monitoring support for popular open source

NoSQL databases and web infrastructure

applications.

• Vistara extends monitoring to popular

infrastructure applications behind cloud

based services:

• Couchbase

• Redis

• Apache ActiveMQ

• Memcache

Monitoring of Open Source Databases and

Infrastructure


Monitoring of Open Source Databases and

Infrastructure


• User-defined metrics to represent the availability and

performance of applications or devices that make up

a single logical IT service.

• Manage complex IT services with custom metrics:

• Define aggregate availability metrics for:

• standby

• failover

• redundant components

• Define aggregate performance metrics derived

from component level metrics via:

• average

• minimum

• maximum

• sum

Custom Metrics for Multi-Component

Applications


Custom Metrics for Multi-Component

Applications


• Every alert comes with detailed

information that helps decide the impact

of the alert.

• Impact assessment for an alert includes:

• Device groups to which the device

belongs

• Sites to which the device belongs

• Services in which the device participates

• The service level associated with device

Impact Assessment for Alerts


Impact Assessment for Alerts


• Enterprise and partner users can easily

manage SKUs across clients’ devices.

• Quickly assign / un-assign SKUs to client

devices and display the SKUs assigned to

each client.

• Enables service providers and enterprise

IT operations teams with multiple clients

to track SKUs across clients.

Simplified SKU Management


Simplified SKU Management




• Demo

• Q&A

Agenda


Demo




• Demo

• Q&A

Agenda


Schedule a Demo!

Email

[email protected]

Website

www.vistarait.com

Let’s Get Started Today

Vistara 3.1 - Delivering Unified IT Operations

Business

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