Visitors and Residents: mapping student attitudes to academic use ...
Visitors and residents: Interactive mapping exercise workshop.
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ASIS&T Regional Meeting, March 3, 2017
Visitors and Residents Interactive Mapping Exercise Workshop
Lynn Silipigni Connaway, PhDSenior Research Scientist and Director of User Research
William Harvey, PhDConsulting Software Engineer
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V&R Framework
(White and Le Cornu 2011)
#vandrVisitors and Residents resources http://goo.gl/vxUMRD
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Visitor Mode
Functional use of technologyFormal needInvisible online presenceInternet is a toolbox
(White and Connaway 2011-2014)
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Resident Mode
Visible and persistent online presenceCollaborative activity onlineContribute onlineInternet is a place
(White and Connaway 2011-2014)
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Educational Stages
(Connaway, White, and Lanclos 2011)
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(Connaway and White for OCLC Research 2012)
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1ST YEAR UNDERGRADUATE
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UPPER LEVEL UNDERGRADUATE
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GRADUATE STUDENTS
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FACULTY
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LIBRARIANS
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MAKING A MAP
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Let’s Make a Map
o Okay, here we go!
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Let’s Make a Map
o Okay, here we go!o Our friend Clippy will guide us along the way.
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It looks like you’re trying to create a Visitors and Residents map. Would
you like help?
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Step 1: Draw horizontal and vertical axes.
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ResidentVisitor
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ResidentVisitor
Personal
Institutional
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ResidentVisitor
Personal
Institutional
Now think really hard about your engagement with the Web.
Making a list can be helpful.
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My Engagement with the Web
o Google searcho Githubo Journal articleso Computer science blogso Emailo Personal websiteo Google Groupso Gitter.imo Hacker Newso YouTubeo Shopping/Purchasing/Bills
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ResidentVisitor
Personal
Institutional
Try to think about how you use each service. Plot your modes of engagement using one or
more boxes or regions.
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ResidentVisitor
Personal
Institutional
Goo
gle
Sea
rch
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ResidentVisitor
Personal
Institutional
Goo
gle
Sea
rch
Em
ail
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ResidentVisitor
Personal
Institutional
Goo
gle
Sea
rch
Jour
nal A
rticl
es
Em
ail
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ResidentVisitor
Personal
Institutional
Goo
gle
Sea
rch
Github (Personal)
Jour
nal A
rticl
es
Gith
ub (W
ork-
rela
ted)
Em
ail
It looks like you have two different
modes of engagement here.
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ResidentVisitor
Personal
Institutional
Goo
gle
Sea
rch
Github (Personal)
Jour
nal A
rticl
es
Com
p. S
ci. B
logs
Gith
ub (W
ork-
rela
ted)
Em
ail
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ResidentVisitor
Personal
Institutional
Goo
gle
Sea
rch
Github (Personal)
Jour
nal A
rticl
es
Com
p. S
ci. B
logs
Gith
ub (W
ork-
rela
ted)
Gitter.im
Em
ail
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ResidentVisitor
Personal
Institutional
Goo
gle
Sea
rch
Github (Personal)
Jour
nal A
rticl
es
Com
p. S
ci. B
logs
Gith
ub (W
ork-
rela
ted)
Google Groups
Gitter.im
Em
ail
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ResidentVisitor
Personal
Institutional
Goo
gle
Sea
rch
Github (Personal)
Jour
nal A
rticl
es
Com
p. S
ci. B
logs
Gith
ub (W
ork-
rela
ted)
Google Groups
Gitter.im
Hac
ker N
ews
Em
ail
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ResidentVisitor
Personal
Institutional
Goo
gle
Sea
rch
Github (Personal)
Jour
nal A
rticl
es
Com
p. S
ci. B
logs
Gith
ub (W
ork-
rela
ted)
Google Groups
Gitter.im
Personal Website
LinkedinH
acke
r New
s
Em
ail
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ResidentVisitor
Personal
Institutional
Goo
gle
Sea
rch
Github (Personal)
Jour
nal A
rticl
es
Com
p. S
ci. B
logs
Gith
ub (W
ork-
rela
ted)
Google Groups
Gitter.im
Personal Website
LinkedinH
acke
r New
s
YouTube
Em
ail
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ResidentVisitor
Personal
Institutional
Goo
gle
Sea
rch
Github (Personal)
Jour
nal A
rticl
es
Com
p. S
ci. B
logs
Gith
ub (W
ork-
rela
ted)
Google Groups
Gitter.im
Personal Website
Shopping/Bills
LinkedinH
acke
r New
s
YouTube
Em
ail
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ResidentVisitor
Personal
Institutional
Goo
gle
Sea
rch
Github (Personal)
Jour
nal A
rticl
es
Com
p. S
ci. B
logs
Gith
ub (W
ork-
rela
ted)
Google Groups
Gitter.im
Personal Website
Shopping/Bills
LinkedinH
acke
r New
s
YouTube
Em
ail
Yaaay! You did it!
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• Why?
o We can learn about how we engageo personally, o professionally, o individually, & o collectively
o We can better understand our identity & dynamics
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• Why?
o Identify users’ expectations of services & systemso Position the role of the library within the individuals’ workflows &
information-seeking patterns o Influence library’s design & delivery of physical spaces & digital
platforms & serviceso Investigate & describe user-owned digital literacies
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• So What?
o Identify how target audiences o Engage with technologyo Discover & access information
o Modify & develop services & systems
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• http://oc.lc/vrmap
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ReferencesConnaway, Lynn S., David White, and Donna Lanclos. 2011. “Visitors and Residents: What motivates engagement with the digital information environment?” Proceedings of the 74th ASIS&T Annual Meeting 48: 1-7. Connaway, Lynn Silipigni, Donna Lanclos, and Erin M. Hood. 2013. “‘I find Google a lot easier than going to the library website.’ Imagine Ways to Innovate and Inspire Students to Use the Academic Library.” Proceedings of the Association of College & Research Libraries (ACRL) 2013 conference, April 10-13, 2013, Indianapolis, IN. http://www.ala.org/acrl/sites/ala.org.acrl/files/content/conferences/confsandpreconfs/2013/papers/Connaway_Google.pdf.White, David S., and Lynn Silipigni Connaway. 2011-2014. Visitors & Residents: What Motivates Engagement with the Digital Information Environment. Funded by JISC, OCLC, and Oxford University. http://www.oclc.org/research/activities/vandr/.
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Questions & Discussions