VISIT OF DFID TEAMVISIT OF DFID TEAMONON

KUSP ROLL PROGRAMMES KUSP ROLL PROGRAMMES

ATAT

BASIRHAT MUNICIPALITYBASIRHAT MUNICIPALITYNORTH 24 PARGANASNORTH 24 PARGANAS

CHAIRMAN

SRI NARAYAN MUKHERJEE SRI NARAYAN MUKHERJEE

Draft development plan Draft development plan

2008-09 to 2012-132008-09 to 2012-13

Basirhat municipalityBasirhat municipality

INITIATING THE DDP

DPG & DTGs were formed and they have provided policy guidance and technical support for the preparation of the DDP on regular basis. Board of Councillors, Municipal Employees and Ward Committees were sensitized on the importance of DDP. The following stakeholders were consulted:

Citizens of Basirhat Municipality Municipal Employees CDS Members Honorary Health Workers Local Trade Associations Formal and Informal sector workers

SURVEYS DONE

Baseline Survey and Digital Base Map preparation Socio-Economic Survey Survey of Health Facilities Survey of Educational Facilities Survey of Trade & Commerce Survey of Cultural Facilities Survey of Industrial Units

PROCESS FLOW OF DDP PREPARATION

THE PROCESS

Workshop Number of Workshops

Date

Launching Workshop 1 16/ 01/ 2007

Ward level orientation & sensitization workshops

22 02/ 03/ 2007 to 23/ 04/ 2007

Planning Workshop 1 23/04/2007

Ward Level Problem Identification

22 12/ 05/ 2007 to 21/ 01/ 2008

Workshop I of DPG & DTGs for finalization of projects

1 20/ 02/ 2008

Workshop II of DPG & DTGs for prioritization of projects

1 05/ 03/ 2008

DDP Quality Check and Public Validation

1 month 19/ 04/ 2008 to 19/ 05/ 2008

OBSTACLES

Basirhat is an old Sub-division town that has grown unplanned

Basirhat is attracting people from surrounding areas hence resulting in a population pressure

Traffic management is a big challenge of the Municipality

Supply of safe drinking water to the citizens is another major problem of the town.

SOLUTIONS

Proper planning is required.

Construction of a By-pass road will solve the problem of traffic congestion to a great extent.

Construction of a surface water treatment plant will provide safe drinking water to the citizens.

CONCLUSION

Implementation of DDP will:→ Improve the standard of living of the citizens of Basirhat. → Provide better infrastructure facilities to the citizens of Basirhat. → Help in poverty alleviation. → Help in delivering better health care services and primary education. → DDP will also enhance the cultural values

ACCOUNTING Reforms

STATUS OF OPENING BALANCE SHEET

Provisional Opening Balance Sheet as on 01.04.2007 has been completed

Provisional Opening Balance Sheet submitted to CMU, KUSP on 15.09.2008

Authentication process completed and submitted for approval to CMU on 09.04.2009 for final approval

ACCRUAL BASED DOUBLE ENTRY ACCOUNTING SYSTEM

Computerized Double Entry Accounting System introduced from March, 2008

Fully Migrated to Double Entry Accounting System

Citizens’ charterCitizens’ charter

Basirhat municipalityBasirhat municipality

CITIZENS’ CHARTER- PREPARATION PROCESS

Formation of a Core Committee

Preparation of Informal Citizens’ Charter in consultation with departmental heads

Ward Level consultation workshops to record the citizens’ expectation about the services

Preparation of the Draft Citizens’ Charter based on the norms and standards of services provided by each department

Workshops were conducted in every ward where the Draft Citizens’ Charter was approved by the citizens

Approval of final Citizens’ Charter by the Board of Councillors on 25th January, 2008

Approval of Citizens’ Charter by CMU on 21.02.2008

Approved Citizens’ Charter was displayed in all the major public places

A Grievance Redressal Cell was formed at Municipal Level for recording and managing complaints or grievances of the citizens.

SL. No.

Type of Services Present Time Frame After Publication of Charter

1 Assessment & Tax Department1.i. Mutation (New) Within 7 days Within 3 days1.ii. Mutation (Holding) Within 3 months Within 1 month1.iii. Amalgamation Within 3 months Within 1 month1.iv. Interim Assessment Depends on Valuation

BoardDepends on Valuation Board

1.v. Review As per quarter As per quarter1.vi. Certified copy of Assessment

RegisterWithin 3 days Within 2 days

1.vii. Correction of description of Assessment Register

Within 3 months Within 1 month

1.viii. Collection of Tax from Holding Daily Daily1.ix. Collection of Tax at Municipal

OfficeDaily Daily

1.x. Issue of Demand Notice Quarterly Quarterly

2 P.W.D. (Land & Building)2.i. Sanction of Building Plan2.i.a. Approval of Building Plan (up to 8

meters height)Within 7 days Within 4 days

2.i.b. Sanction or Refusal of Building plan including multi storied building

Within 7 days Within 4 days

2.i.c. Renewal of Building plan Within 3 days Within 2 days

2. ii. Action against complaint received

2.ii.a Regarding illegal construction Within 3 days Within 24 hours2.ii.b Regarding filling of water bodies Within 3 days Within 24 hours2.ii.c All type of complaints Within 3 days Within 24 hours

CITIZENS’ CHARTERCITIZENS’ CHARTER

SL. No.

Type of Services Present Time Frame After Publication of Charter

3. Water Supply3.i Domestic/ Commercial Water Supply

ConnectionWithin 10 days Within 7 days

3.ii Ferrule Change Within 2 days Within 1 day3.iii Ferrule Shifting Within 3 days Within 2 days

4. Birth & Death Registration4.i Issue of Birth Certificate Within 7 days Within 5 days4.ii Issue of Death Certificate Within 7 days Within 5 days4.iii Correction of records Within 5 days Within 3 days4.iv Cremation Certificate Within 3 days Within 2 days4.v Birth Certificate (in case of Domestic

Birth)Within 15 days Within 10 days

5. Electric DepartmentStreet Lighting

5.i Replacement of Lamp Within 3 days Within 2 days

6. License6.i. Enlistment Certificate Within 2 days Within 1 day6.ii License u/s 201, W.B. Municipal Act. Within 2 days Within 1 day6.iii Food License Within 9 days Within 7 days6.iv License for Rickshaws Within 2 days Within 1 day6.v. Hoarding Tax Within 2 days Within 1 day

7. Sanitation Department7.i. Garbage Collection Within 7 days Within 3 days

Display of Display of Citizens’ Charter Citizens’ Charter at major public at major public locationslocations

INNOVATIVE/ CHALLENGE FUNDINNOVATIVE/ CHALLENGE FUND

KOLKATA URBAN SERVICES FOR THE POORKOLKATA URBAN SERVICES FOR THE POOR

ANDAND

COMMUNITY DEVELOPMENT SOCIETY NO. 1 & 2 COMMUNITY DEVELOPMENT SOCIETY NO. 1 & 2

BASIRHAT BASIRHAT

Basirhat Community Development Society No. 1Basirhat Community Development Society No. 1

Project Title: Geriatrics Programme at Basirhat Municipality

Aim: This project mainly aims at improving the old age care and services through equipping 22 CDS women members through para-nurse technical training on old age medical care and support and setting up of a call center on old age care at the Municipality level.Objectives: Socio-economic empowerment of 22 CDS women; Better old age care and service delivery within the

specified wards ; Setting up of a call center on old age care at the

Municipality level to cater to the 60+ old age people.

Training sessions: Training sessions:

CDS Members are CDS Members are receiving training receiving training from from Dr. Alok Mukherjee, Dr. Alok Mukherjee, Founder-Director, Founder-Director, Believers’ of God Believers’ of God MissionMission

Training module:Training module:

The CDS Members received training on the following The CDS Members received training on the following

Sl. No. Training Module Duration

1 First aid 45 days

2 Home Nursing 45 days

3Blood pressure

checkup5 days

4 Injection 5 days

5 Blood collection 5 days

6 Dietetics and nutrition 15 days

Valediction programmeValediction programme

A valediction programme was organized on completion of A valediction programme was organized on completion of training on 22training on 22ndnd May 2009. May 2009.

Certificate Certificate Distribution Distribution

A short play A short play A short play was organized by the CDS members on the training received by them

Basirhat Community Development Society No. 2Basirhat Community Development Society No. 2

Project Title: Functional Literacy Programme of the T&CG Members

Aim: Primary level literacy program for illiterate TCG members from 1-22 wards under Basirhat Municipality. The project also seeks to educate them till the primary level through bridge camps and further mainstream the TCG women members to the Rabindra Mukto Vidyalaya to pursue further education.

Objectives: Identification of the number of illiterate TCG women, majority

belonging to the minorities, from wards no. 1-22 wards of Basirhat Municipality. Education of the identified women up to the primary levels,

through bridge camps, upon completion of which the women would be mainstreamed into the Rabindra/Netaji Mukto Vidyalaya in the local vicinity. Training of the 22 CDS members on ‘Bridge Education’

Methodology to act as Master Trainers in the Project.

Training of the trainersTraining of the trainers

A 7 days ‘training of the trainers’ program was conducted. Smt. Manjushree Mukherjee of TRCC trained the CDS members on adult education techniques using TLMs.

ClassroomsClassrooms

Thank youThank you