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Information Pack Programme

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09.00 Registration and Coffee Screen Lounge & Foyer (Ground Floor)

09.30 Welcome by The Lord Mayor of Leicester Introduction by Sue Thomas

Screen 1 (Ground Floor)

09.45 Keynote: John Thackara, How to make less, more. Introduced by Sue Thomas

Screen 1 (Ground Floor)

10.45 Coffee Screen Lounge (Ground Floor) & ETC Suite (1st Floor)

11.15 Parallel Presentations A (choose one) Hugo Spowers The future of personal transport

Chair: Sue Tilley Wrk 4 (1st Floor)

Martin Rieser The future of mobile media Chair: Katherine O'Sullivan

Screen 2 (Ground Floor)

Thilo Boeck The Amplified Resilient Community Chair: Sue Thomas

Wrk 1 (1st Floor)

Michael Fern The future of retail Chair: Tracy Harwood

Wrk 2 (1st Floor)

Bernd Carsten-Stahl Ethical issues of emerging technologies Chair: Pankaj Mistry

Wrk 3 (1st Floor)

Lunch Screen Lounge (Ground Floor) & ETC Suite (1st Floor)

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N 13.00 Keynote: Warren Buckley, Managing Director, BT Retail Customer

Service Connecting the New Communities Screen 1 (Ground Floor)

14.00 Parallel Presentations B (see below) John Stobart What will the future of the law firm look like?

Chair: Sue Tilley Wrk 4 (1st Floor)

Aidan Lane The sky's the limit Chair: Pankaj Mistry

Wrk 2 (1st Floor)

Nicholas Ebbs Placemaking Chair: Tracy Harwood

Wrk 1 (1st Floor)

Fiona Bennie Sustainable innovation through future scenarios Chair: Katherine O’Sullivan

Wrk 3 (1st Floor)

Satish Visavadia The future of production and broadcast media Chair: Sue Thomas

Screen 2 (Ground Floor)

14.45 Tea Screen Lounge (Ground Floor) & ETC Suite (1st Floor)

15.00 Unconference hosted by Amplified Leicester See page 13 for details

16.15 Plenary Session with John Thackara Screen 1 (Ground Floor)

17.00 Wine Reception and Networking Screen lounge (Ground Floor)

18.30 Close

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Get involved

At Vision2020 you can login to the wireless network with the following

Username: Phoenixsquare Password: Vision2020

Vision2020 has a number of ways in which you can share your experiences and 2020 visions with us. Why not visit one of

our social networks at:

• Ning (http://ampleic.ning.com/group/vision2020)

• Facebook (search Vision2020 Leicester)

• Twitter (www.twitter.com/vis20leic)

• Linkedin (search for Vision2020 Leicester in groups)

Tweet about us throughout the day using #vis20leic – don’t forget to upload any pictures you take.

Following today the presentations will be available to download from www.vision2020.org.uk

Amplification

The conversations will be live-tweeted and blogged, including interviews with presenters and participants, by Amplified10, a

not-for-profit organization that uses social media to enable and encourage community participation around events,

conferences and public conversations. The Amplified team facilitates and documents the sharing of ideas, opinions and

resources, and aggregates this content online to enable the conversations from all parties to continue and spread. For our

event, Amplified will be posting content to our website and social networking groups throughout the event and shortly

afterwards.

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Presenters

Keynote speakers and presenters

Vision2020 features inspirational presenters from international, regional and local perspectives.

Keynotes John Thackara - How to make less, more

A green, restorative and steady-state economy is not a future vision - it already exists, at least in embryo. Social innovation

is all around us in a million grassroots projects. Connected citizens, and new kinds of business, are taking practical steps to

re-make our cities places, and tools. By innovating services for daily life that use far fewer resources, they help to rebuild

natural and social assets. Many of these projects use new technologies in creative ways - but their positive energy derives

most from the skills and imagination of the people involved. What is the opportunity here for Leicester?

John Thackara is a writer, speaker, and event producer. Described by Business Week as "one of the great voices on

sustainability", he is the author of In the Bubble: Designing in a Complex World (MIT Press) among thirteen books, and of a

widely-read blog about design for resilience, doorsofperception.com. As director of Doors of Perception, John organizes

festivals and encounters around the world in which communities imagine sustainable futures – and take practical steps to

realize them. John Thackara lives in France.

Useful Links:

doorsofperception.com

sustainable-everyday.net

energybulletin.net/node/16859

transitionnetwork.org/about

openfarmtech.org/weblog/

steadystate.org/discover/organizations-that-support-steady-state-principles/

artsandecology.rsablogs.org.uk

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Warren Buckley – Connecting the New Communities

Managing Director, Customer Service, BT Retail

Warren Buckley is the Managing Director, Customer Service, for BT Retail. He graduated in Politics from the University of

Leicester. He has worked in the Telecoms Industry for the last 20 years across both mobile and fixed and during that time

has led teams in many disciplines from revenue assurance, fraud, logistics, mergers and acquisitions, technical support, call

centres, operations, product management and customer service. In his previous role as Director Strategy, Complaints and

eServices, Customer Service, he was responsible for implementing and embedding the effective use of social media tools

such as Twitter to help turn dissatisfied customers into advocates of BT. In his current role he is responsible for the delivery

of all aspects of service for BT’s Consumer Customers across telephone, broadband and TV.

• www.bt.com

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Presenters Fiona Bennie - Sustainable innovation through future scenarios

Senior Sustainability Advisor – Innovation, Forum for the Future

How can the UK's creative industries apply their expertise and experience to the big sustainability challenges facing society?

This session will share the findings from an exciting project which tackled this question, and facilitate a discussion around

the sustainability implications for the CIs and some suggestions for how they can lead on sustainable innovation.

Fiona works on sustainable innovation and design strategy for product and service development, focusing on creative

thinking and problem solving for future challenges. Most recently she led the i-team project, in collaboration with IDEO

London, and co-authored Fashion Futures 2025, in collaboration with Levi Strauss & Co. She is currently leading the

Sustainability ‘Beacons for Innovation’ project for the Creative Industries Knowledge Transfer Network, which looks ahead to

2030 to uncover the challenges and opportunities that sustainability issues pose to the industries.

Prior to joining Forum, Fiona has worked as a design strategist for Pearson Matthews innovation consultancy and the UK

Design Council, and as a marketing manager/designer for L’Oreal in Italy. Fiona studied at the Milan Politecnico and has an

MA in Strategic Design and a BA in Italian and Industrial Design. She also holds a PGCert in Sustainable Development from

Imperial College.

Twitter: @fiona_bee

www.forumforthefuture.org

Thilo Boeck - The Amplified Resilient Community

Senior Research Fellow, Centre for Social Action, De Montfort University

The Amplified Resilient Community (ARC) aims to unlock community resilience as a way to navigate around global

challenges and toward new solutions for wealth creation and life improvement. ARC is a framework which helps to reweave

civic, economic and political life from the bottom up. The vision is for communities to develop capacities to become adaptive

and flexible under the constraints and uncertainties of globalization.

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Thilo Boeck is a senior research fellow based in the Centre for Social Action at De Montfort University. He worked in Youth

and Community Development in Peru, Germany and the UK which has influenced his commitment to participative research

and training. He worked in several research projects exploring social capital and community cohesion. He was the social

researcher on the Amplified Leicester project.

Twitter: @tgboeck

http://www.dmu.ac.uk/faculties/hls/research/applied-social-sciences/csa/

Bernd Carsten-Stahl - Ethical issues of emerging technologies

Professor of Critical Research in Technology, De Montfort University, Leicester, UK.

Bernd's presentation will outline which emerging information and communication technologies will be relevant by 2020.

Building on the work of the European research project ETICA (Ethical Issues of Emerging ICT Applications), Bernd will

describe some of these core technologies, discuss the expected consequences of the technologies and address the

question of how they can be subject to democratic control.

Bernd Carsten Stahl is Professor of Critical Research in Technology at De Montfort University, Leicester, UK. His interests

cover philosophical issues arising from the intersections of business, technology, and information. This includes the ethics of

computing and critical approaches to information systems.

• www.ccsr.cse.dmu.ac.uk

Nicholas Ebbs - Placemaking

Director Igloo Regeneration and CEO of Blueprint

Placemaking is the art of arranging spaces to enrich the urban experience. Continuities and changes will impact that

experience. Changes might include more sustainable ways of living and new social networks but greater polarisation. Expect

more of the same from globalisation, information technologies and demographic change. Cities could become more gated

and ghettoized or more compact, integrated and cohesive.

Nick is a director of Igloo Regeneration and CEO of Blueprint, a partnership between Igloo, the Homes and Communities

Agency and East Midlands Development Agency. Igloo are specialists in the development of sustainable places including

Phoenix Square Leicester. Nick was previously a Special Professor of Sustainable Development at Nottingham University

and has a degree in Philosophy and Theology.

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Twitter: @nebbsey

www.igloo.uk.net/

www.blueprintregeneration.com

Michael Fern - The future of retail

Creative Head of the Environments Team, Portland

This presentation offers an insight into how consumer trends and new technology will impact on the way we shop.

Michael joined Portland in 2005 and is currently Creative Head of The Environments team. With a degree in interior and

Industrial design he possesses a very unique understanding and awareness of delivering solutions that are both creative as

well as informed by consumer insights and their relationships with products and brands. He is currently working on a wide

range of projects for global clients such as Diageo, and Inter Ikea Center Group, exploring new strategies for the future of

their businesses.

www.portland-design.com

michael@portland-design.com

Aidan Lane - The sky's the limit

Director Commercial Landscapes, Frosts Landscape Construction

This presentation will enlighten you to the advantages of Green Roofs & Living walls and the benefits they add in terms of

Biodiversity, water attenuation, and helping to combat climate change. An array of Green Roofs and Living Walls will also be

presented from the sublime, the amazing, to what could be implemented in Leicester’s green future.

Aidan has studied and worked in horticulture all his adult life. He has worked as Foreman, an Estimator, and has worked

with a number of leading companies in the industry. He started at Frosts Landscape Construction as an Assistant

Landscape Manager, and in 1997 became Director Commercial Landscapes.

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During his 18 years at Frosts he has spent several years researching and designing the green roof and the living wall

business. Aidan has a great passion for the industry and has delivered many CDP presentations to Architects covering a

number of subjects where he feels the industry needs to change in order to move forward.

www.frostslandscapes.com

Martin Rieser - The future of mobile media

Joint Research Professor, Institute of Creative Technologies & Faculty of Art and Design, De

Montfort University

This talk looks at the potential for business services in new developments in mobile and pervasive media, particularly in the

cultural industries and communication. It looks at the ways in which our working lives and behaviours will be transformed

and raises questions about the social use and adaptation of these technologies.

Professor Martin Rieser has always been fascinated by the possibility of creating fragmentary narrative structures and

interactive stories using new technology. This has led him into his current explorations using mobile and locative

technologies and large-scale interactive video experiences. Professor Rieser has worked in the field of interactive arts for

many years. He is Joint research Professor between the Institute of Creative Technologies and the Faculty of Art and Design

at De Montfort University. His art practice in internet art and interactive narrative installations has been seen around the

world including Cannes; Holland, Paris; Vienna, Thessaloniki, London, Germany, Milan and Melbourne, Australia. He has

published numerous essays and books on digital art including New Screen Media: Cinema/Art/Narrative (BFI/ZKM, 2002),

and has recently edited The Mobile Audience, a book on locative technology and art due out this year from Rodopi.

www.martinrieser.com

www.ioct.dmu.ac.uk

Hugo Spowers - The future of personal transport

Founder and Project Leader of Riversimple

Riversimple is a revolutionary company committed to producing highly energy-efficient vehicles for personal transport. In

2012 the first pilot of Riversimple's two-seat hydrogen fuel cell vehicles is going to take place in the city of Leicester. At

Vision2020 Hugo Spowers will discuss his vision for the future of personal transport and explain the radical new business

model that his company is adopting.

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Hugo is the founder of Riversimple. An Oxford University trained engineer and entrepreneur, he made his name in

motorsport in the 1980s. He left the racing industry due to concerns about its environmental impact and went on to study for

his MBA at Cranfield. Here he investigated the feasibility of hydrogen fuel cell vehicles and embraced the idea of Whole

System Design, a concept that is integral to Rivesimple’s vehicle design and business model.

www.riversimple.com

John Stobart - What will the future of the law firm look like?

Partner, Harvey Ingram LLP

Commoditisation and IT will shape and characterise 21st century legal services. Successful legal business may be a by-

product of law in society, but it is not the purpose of law. And, just as numerous other industries and sectors are having to

adapt to broader change, so too should lawyers. John Stobart will look at what the future holds for law firms.

John Stobart is a Partner in the Corporate team at Leicester law firm Harvey Ingram. During his career, he has worked in the

City of London as the senior in-house lawyer for a FTSE 250 company. His specialist areas include corporate finance,

acquisitions and joint ventures, university start ups and spin-outs and all related matters from licensing to agency

agreements.

www.harveyingram.com

Facebook: Harvey Ingram LLP

Twitter: @HarveyIngram

Satish Visavadia - The future of production and broadcast media

Director, Ice Academy & Ice Media Corporation

We are entering the 'media economy' which permeates our daily lives in many ways. The traditional boundaries of media

industries have become meaningless. Today, almost every business, community and social activity is a form of media. An

increasing proportion of our social interactions and communications happen across media channels and networks. Every

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organisation, however big or small, is a media entity, engaged in creating and disseminating messages amongst its

stakeholders and associates. The challenge will be to understand and apply approaches in a competitive global context as

content proliferates, audience behaviour changes, advertising revenues are eroded, new technology becomes mainstream

and competitors emerge. Whilst the media economy grows and develops globally, the next decade will provide all of us with

a formidable challenge. The key questions will be to ask ourselves: what markets will we have, how can we integrate skills

and talent, and how can we monetize the opportunities so that our institutions and economy benefits? This presentation will

discuss these issues and reflect upon access, how amateur content creation is leveraged, the role of social networks, scale

of production costs and potential of new media. It will also review the growing influence of the Indian film production base.

Satish is a successful businessman and educator with over 20 years of experience in media, teaching, training and leading

business globally. He is a Fellow of the Chartered Management Institute, member of Institute for Learning and an Associate

Fellow with the Australian Management Institute. Satish qualified as an engineer and later achieved a master's degree in

education from the University of Warwick, also a Post Graduate Certificate in Education from the University of Northampton.

He is currently a Director at the Ice Academy leading and teaching on numerous academic programmes and also a Director

of Ice Media Corporation, a leading media production facility house with local and global networks.

www.icemediauk.com

www.iceacademy.org

Also on the team:

Amplifiers: Brian Condon & Steve Lawson

Unconference Facilitators: Ian Davies, Ross Grant, Ishi Khan-Jackson, Bill Knopp, Joy Marsden, Kathy O'Driscoll, Simon

Parker & Farhana Shaikh, coordinated by Ravinder Kaur

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Exhibitors

Phoenix Square

Phoenix Square is a unique multi-purpose building with plenty to offer businesses. We are home to a state-of-the art film and

digital media centre with production, editing and gaming facilities and a popular cafe/bar. Regular networking events are

held and the Phoenix Square Business Club provides an opportunity for members to meet and exchange views whilst

obtaining benefits for their company, such as hosting their own events in our meeting and conferencing facilities or making

the most of the building's entertainment facilities through a bespoke hospitality package. On site there are also managed

work spaces available to lease ranging in size from 20m2 to 90m2 and self-contained two story offices available to lease or

buy. Come and find us at Vision2020 and see what we can do for you.

You can find out more about Phoenix Square facilities and business offer at www.phoenixsquare.co.uk.

Riversimple

Riversimple will showcase its technology demonstrator vehicle, which was unveiled in June 2009. The car is a development

platform for Riversimple's powertrain technology, designed to show what is possible with today's technology. Riversimple, a

small Shropshire company, aims to launch a fleet of 50-60 prototypes in 2012, with a number having been bought by

Leicester City Council for local testing. The car is a two seat local Network Electric car, powered by hydrogen fuel cells and

with a body made from composite materials, a top speed of 50 mph (80kmh), can accelerate from 0-30mph in 5.5 seconds,

has a range of 240 miles (380 km) and has an energy consumption equivalent to 300 miles per gallon on petrol. A member

of the Riversimple team will be on hand to show you the car which will be on display in Phoenix Square during Vision2020.

"...these tiny cars represent the future. Because instead of running on electricity from the mains, it’s produced by a chemical

reaction within the car itself. A reaction that produces nothing but heat and water" - Jeremy Clarkson.

You can find out more about Riversimple at www.riversimple.com

DMU

Experts from De Montfort University will be on hand to discuss knowledge transfer opportunities. We will also have

information available about the Institute of Creative Technologies, Institute of Energy & Sustainable Development, the new

Retail Lab as well as the Design & New Product Development Centre.

You can find out more about DMU at www.dmu.ac.uk

Frosts Landscapes

Frosts Landscape Construction Ltd is family run business with over 60 years horticultural experience, and specialise in a

number of markets. The company has played a major part in installing some of the largest and most technical projects in the

UK, and has installed many green roofs, our first being some 25 years ago. Last year Frosts were commissioned to design,

supply and erect 1100m2 of green wall extending up to the 11th floor of the new City Inn hotel, in Pepys Street, London. A

total of 188,000 plants will be required to complete the project, and we believe this is the tallest area of live green wall on a

building in Europe. It has caused great excitement to see the green wall erected, and Frosts look forward to growing the

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Green Roof and Living Wall business to new heights… At the Frosts stand, examples of the living wall plant modules will be

displayed, and a member of the Frosts’ team will be pleased to discuss the living wall and green/brown/biodiversity roofs

Vision with you.

You can find out more about Frosts Landscapes at www.frostslandscapes.co.uk

Prospect Leicestershire

Prospect Leicestershire is the economic development company charged with delivering physical regeneration, inward

investment and sustainable business growth across Leicester and Leicestershire, committed to successful collaboration with

key partners and the business community.

Vision2020 provides a platform to raise the profile of Leicester and Leicestershire and in particular the exciting and ongoing

regeneration and developments that have taken place in Leicester’s Cultural Quarter. With Leicestershire's well earned

reputation for creativity, the event will provide an excellent opportunity to demonstrate creative thinking at work by involving

Leicestershire’s creative businesses, and in tapping into the collective knowledge of the business community in general to

support its future development.

You can find out more about Prospect Leicestershire at www.prospectleicestershire.co.uk

BT Infinity Bus

The distinctive BT Infinity double-decker is visiting Vision2020 and will be outside Phoenix Square during the wine reception.

It is a great way to find out all the benefits of super-fast broadband. With download speeds of up to an eyewatering 40Mb,

BT Infinity gives you a more powerful internet connection, so you can have multiple people using the same super fast

internet connection – all at the same time.

You can find out more about BT Infinity Broadband at www.bt.com/infinity

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Unconference

You’ve heard about unconferences – now try one for yourself!

Our Unconference is hosted by Amplified Leicester.

The purpose of the unconference hour

Each unconference group has an Amplified Leicester facilitator to help you produce Blue Sky Wish Lists of things you would like to see in Leicester in 2020 e.g. a Transport group might wish for free city bikes, or perhaps helicopter landing pads. You should also create a To-do List of practical actions to help move towards it e.g. to produce a proposal for free city bikes.

Keynote Speaker John Thakara will provide us with feedback and advice on our lists in the plenary session.

After the event all the lists will go onto the website as a record and reminder.

How to unconference

During the unconference hour, choose a topic and join other delegates in that room to discuss it and generate some wish lists.

If you decide that the conversation is not for you after all, you can apply the famous unconference “Law of Two Feet” which reads:

If at any time you find yourself in any situation where you are neither learning nor contributing: use your two feet and go to a different room.

Just switch conversations. It’s that simple!

We suggest you get involved in at least two different topics during the hour.

GROUP

A B C D E F G H

ROOM Screen 1

Screen 2 Screen Room

Wrk 1 Wrk 2 Wrk 3 Wrk 4 Wrk 5

TOPIC Mobile Media

Broadcast Media

Transport Ethics Sustainable Innovation

Customer Retail &

Commerce

Placemaking Amplified Community

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