VISI ST3 Telkom...Misi ST3 Telkom 3 1. Menyelenggarakan pendidikan, penelitian dan pengabdian...
Transcript of VISI ST3 Telkom...Misi ST3 Telkom 3 1. Menyelenggarakan pendidikan, penelitian dan pengabdian...
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VISI ST3 Telkom
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Menjadi Perguruan Tinggi yang Unggul di Bidang Teknologi Telematika dan membentuk insan yang
berkarakter di Indonesia
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Misi ST3 Telkom
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1. Menyelenggarakan pendidikan, penelitian dan pengabdian masyarakat dibidang Teknologi Telematika yang berkualitas
2. Meningkatkan kinerja institusi dengan menerapkan Sistem Penjaminan Mutu Perguruan Tinggi
3. Membentuk insan yang berkarakter dengan meningkatkan kompetensi soft skill
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VISI S1 Informatika
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Menjadi Program Studi Informatika unggulan dalam pengembangan Teknologi Informasi yang mampu menghasilkan Sarjana Komputer beretika profesi
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Misi ST3 Telkom
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1. Menyelenggarakan sistem pendidikan yang akuntabel dan berkelanjutan di bidang Informatika melalui proses pendidikan yang menumbuhkan kreatifitas, inovasi, semangat dan daya juang yang tinggi
2. Menyelenggarakan penelitian dan pengembangan di bidang Informatika untuk kemajuan ilmu pengetahuan dan teknologi
3. Menyelenggarakan pengabdian masyarakat di bidang Informatika untuk membantu pemecahan masalah masyarakat dan industri
4. Mewujudkan civitas akademika yang profesional dan beretika profesi
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Table of Content
1.The Importance of Project Quality Management
2.What Is Project Quality Management
3.Planning Quality Management
4.Performing Quality Assurance
5.Controlling Quality
6.Modern Quality Management
7.Improving IT Project Quality
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Table of Content
1.The Importance of Project Quality Management
2.What Is Project Quality Management
3.Planning Quality Management
4.Performing Quality Assurance
5.Controlling Quality
6.Modern Quality Management
7.Improving IT Project Quality
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IT Product is Everywhere
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Table of Content
1.The Importance of Project Quality Management
2.What Is Project Quality Management
3.Planning Quality Management
4.Performing Quality Assurance
5.Controlling Quality
6.Modern Quality Management
7.Improving IT Project Quality
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WHICH ONE IS
THE BEST QUALITY
MOBILE PHONE ?
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QUALITY IS …
“The totality of characteristic of an entity
that bear on its ability to satisfy stated
or implied needs”
(ISO8042:1994)
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QUALITY IS …
The degree to which a set of inherent
characteristic fulfills requirements (ISO9000:2000)
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QUALITY IS …
Conformance to requirements and
Fitness of use
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Conformance of requirements
without fitness of use
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SO, WHICH ONE IS
THE BEST QUALITY
MOBILE PHONE ?
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Project Quality Management?
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To Ensure that the project will satisfy
the needs for which it was undertaken.
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The GOAL of Project Quality
Management
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Project Quality Management
Processes
Planning
Quality Management
Performing Quality
Assurance Controlling Quality
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Planning
Quality Management
Performing Quality
Assurance Controlling Quality
Project Quality Management
Processes
Planning
Quality Management
identifying which quality standards are relevant to the project and
how to satisfy them; a metric is a standard of measurement
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Planning
Quality Management
Performing Quality
Assurance Controlling Quality
Project Quality Management
Processes
periodically evaluating overall project performance to ensure the project will satisfy the relevant quality standards
Performing Quality Assurance
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Planning
Quality Management
Performing Quality
Assurance Controlling Quality
Project Quality Management
Processes
monitoring specific project results to ensure that they comply with the relevant quality standards
Controlling Quality
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INITIATING PLANNING EXECUTING CLOSING
MONITORING & CONTROLLING
Planning Quality Management
Perform Quality Assurance
Perform Quality Control
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Table of Content
1.The Importance of Project Quality Management
2.What Is Project Quality Management
3.Planning Quality Management
4.Performing Quality Assurance
5.Controlling Quality
6.Modern Quality Management
7.Improving IT Project Quality
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Planning
Quality Management
Performing Quality
Assurance Controlling Quality
Planning
Quality Management
identifying which quality standards are relevant to the project and
how to satisfy them; a metric is a standard of measurement
Project Quality Management
Processes
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INITIATING PLANNING EXECUTING CLOSING
MONITORING & CONTROLLING
Planning Quality Management
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Plan Quality Management is..
the process of (1) identifying quality
requirements and/or standards for the project
and its deliverables, and (2) documenting how
the project will demonstrate compliance with
relevant quality requirements
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SCOPE ASPECTS
Quality of
IT Project Performance
Reliability
System Output Features
Functionality
Maintainability
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Source: PMBOK 5, P231
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details the steps for analyzing project management and product development processes to identify activities that enhance their value
a component of the project management plan that describes how the organization’s quality policies will be implemented
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Source: PMBOK 5, P239
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Table of Content
1.The Importance of Project Quality Management
2.What Is Project Quality Management
3.Planning Quality Management
4.Performing Quality Assurance
5.Controlling Quality
6.Modern Quality Management
7.Improving IT Project Quality
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Planning
Quality Management
Performing Quality
Assurance Controlling Quality
Project Quality Management
Processes
periodically evaluating overall project performance to ensure the project will satisfy the relevant quality standards
Performing Quality Assurance
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INITIATING PLANNING EXECUTING CLOSING
MONITORING & CONTROLLING
Perform Quality Assurance
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Quality Assurance is ….
The process of auditing the quality
requirements and the results from quality
control measurements to ensure that
appropriate quality standards and operational
definitions are used
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Source: PMBOK 5, P:243
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The Goal of Quality Assurance is
Continues Quality Improvement
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Table of Content
1.The Importance of Project Quality Management
2.What Is Project Quality Management
3.Planning Quality Management
4.Performing Quality Assurance
5.Controlling Quality
6.Modern Quality Management
7.Improving IT Project Quality
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Planning
Quality Management
Performing Quality
Assurance Controlling Quality
Project Quality Management
Processes
monitoring specific project results to ensure that they comply with the relevant quality standards
Controlling Quality
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INITIATING PLANNING EXECUTING CLOSING
MONITORING & CONTROLLING
Perform Quality Control
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Quality Control is …
the process of monitoring and recording results
of executing the quality activities to assess
performance and recommend necessary
changes
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Quality Assurance Vs.
Quality Control
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Quality
Control
Acceptance
Decisions
Rework Process
Adjustments
The Main Out-Come
Of Quality Control
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Table of Content
1.The Importance of Project Quality Management
2.What Is Project Quality Management
3.Planning Quality Management
4.Performing Quality Assurance
5.Controlling Quality
6.Modern Quality Management
7.Improving IT Project Quality
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Modern quality management:
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1. Requires customer satisfaction
2. Prefers prevention to inspection
3. Recognizes management responsibility for
quality
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Quality Experts
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• Deming was famous for his work in rebuilding Japan and his 14 Points for Management
• Juran wrote the Quality Control Handbook and ten steps to quality improvement
• Crosby wrote Quality is Free and suggested that organizations strive for zero defects
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Quality Experts
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• Ishikawa developed the concepts of quality circles and fishbone diagrams
• Taguchi developed methods for optimizing the process of engineering experimentation
• Feigenbaum developed the concept of total quality control
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Table of Content
1.The Importance of Project Quality Management
2.What Is Project Quality Management
3.Planning Quality Management
4.Performing Quality Assurance
5.Controlling Quality
6.Modern Quality Management
7.Improving IT Project Quality
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• Establish leadership that promotes quality 1
• Understand the cost of quality 2
• Focus on organizational influences and workplace factors that affect quality 3
• Follow maturity models 4 SUG
GE
ST
ION
TO
IM
PR
OV
E
QU
AL
ITY
OF
IT
PR
OJE
CT
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A large percentage of quality
problems are associated with
management, not technical issues
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Cost of
Conformance
Cost of Non
conformance
Cost of
Quality
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Cost
Categories
Prevention
Cost
Internal Cost
External
Failure Cost Appraisal Cost
Measurement
&Test
Equipment
Cost
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Nilai
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• Kehadiran = 10%
• UTS = 20%
• UAS / Presentasi = 30%
• Project Quality = 30%
• Kuis = 10%
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Organizational Influences, Workplace Factors,
and Quality
• Study by DeMarco and Lister showed that organizational issues had
a much greater influence on programmer productivity than the
technical environment or programming languages
• Programmer productivity varied by a factor of one to ten across
organizations, but only by 21 percent within the same organization
• Study found no correlation between productivity and programming
language, years of experience, or salary
• A dedicated workspace and a quiet work environment were key
factors to improving programmer productivity
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Best Practice For QM
• Best practice: establish internal project management
communities
• Capability: facilitate project management activities
• Outcome: local initiatives, meaning the organization
develops pockets of consensus around areas of special
interest
• Key performance indicator: community addresses local
issues
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Reference
• Kathy Schwalbe, Project Management for Information Technology, 7th ed, Cengage Learning (2014)
• PMBOK 5th Ed
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