Globalization &SAP’s Labs Organization

Dr. Vishal SikkaSAP AG

SAP AG 2006, Title of Presentation / Speaker Name / 2

Global SAP Network

SAP Labs US(Palo Alto)

SAP Labs Canada(Montréal)

SAP Labs Germany(Walldorf)

SAP Labs Hungary(Budapest)

SAP Labs Bulgaria(Sofia)

SAP Labs Israel(Ra’anana)

SAP Labs India(Bangalore)

SAP Labs China(Shanghai)

SAP AG 2006, Title of Presentation / Speaker Name / 3

A Smarter Network

From a hub-and-spoke model … … to a global peer-to-peer network with a local identity

Have the Right Nodes

Strengthen Each Node

Combine Nodes Into Seamless Network

Manage Network Globally

U.S.

Germany

Canada

France

India

Bulgaria

Israel

HungaryJapan

China

Germany

U.S.

Canada

France

India

Bulgaria

Israel

HungaryJapan

China

Strong Network = Strong Nodes + Many Links + Strong Links

SAP AG 2006, Title of Presentation / Speaker Name / 4

SAP Labs Platform Layers and Mission

Provide best-in-class support functions that contribute to a frictionless environment

Build effective and empowered SAP Labs organizations that are perceived as global companies embedded in their local environments, connecting with both the Field and the ecosystem

Create a seamless global network of SAP Labs that enables the LoBs to have the right people, in the right place, with the right task, at the right costs

SAP Labs Network is divided into:4 Global Hubs (Germany, India, U.S., Israel) and4 Focus Labs (China, Bulgaria, Canada, Hungary)

Each of the Global Hub locations is distinguished by a unique character:

U.S. (Strong Partner Ecosystem) Israel (Entrepreneurship) Germany (Engineering) India (Talent pool)

SAP AG 2006, Title of Presentation / Speaker Name / 5

SAP Labs Network: Key Lessons

Leverage local strengths Understand local issues

Examples: India, Bulgaria SLAs matter Sense of ownership and career direction