Virtustream Enterprise Cloud Raises the Bar for Mission ... · 225+ SAP clients running production...

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Virtustream Enterprise Cloud Raises the

Bar for Mission-critical Applications

David Hanáček

Advisory Solutions Architect EMEA, [email protected] | @SD_Cloudy

mailto:[email protected]

https://twitter.com/sd_cloudy

© 2017 Virtustream, Inc. All Rights Reserved.

• Virtustream Cloud Services Introduction

• Analysts Perspective

• The Forrester Wave: Hosted Private Cloud Services in Europe, Q3 2017http://www.virtustream.com/lp/2017-Forrester-Wave

• Forrester Consulting on Cloud Migration: Critical Drivers for Success http://www.virtustream.com/lp/2017-current-state-cloud-migration

• Customers Perspective

• Virtustream Storage Cloud

• SAP Basis in Enterprise Cloud

• Q&A

Virtustream Enterprise Agenda

http://www.virtustream.com/lp/2017-Forrester-Wave

http://www.virtustream.com/lp/2017-current-state-cloud-migration

Virtustream Cloud Services Introduction


• Focused on enterprise mission-critical applications for 8+ years

• Technology leader in cloud security, performance, and management

• Recognized by Gartner, Forrester, and Ovum for our enterprise application expertise

4

Leading provider of cloud services for mission-critical enterprise applications,

designed for security, performance, compliance and assured service levels.

“We bought Joe Tucci's house, unexpectedly we found a few Picasso's in the basement…

Virtustream was one of these.” - Michael Dell, #DellEMCWorld17

© 2017 Virtustream, Inc. All Rights Reserved.5

Digital is Driving Disruption & Innovation

Have witnessed the entrance of

new competitors as a result of

digital technologies

Have experienced significant

disruption to their industries over

the last 3 years

Believe it’s a possibility their

business model will be obsolete

in 3-5 years45%

CIO’s are under pressure to adapt – to find ways

for technology to become a driver of change.

62%

52%

Source: Dell EMC Digital Transformation Index, 2016 – survey of 4,000 business decision makers

across 16 countries


Overcome the Bumps in the Road

Source: Forrester Consulting Thought Leadership Paper, July 2017, “Cloud Migration: Critical Drivers For Success.”

89% Experienced performance issues

when migrating mission-critical apps

62% Identify performance and security as the

most important factor in cloud selection

There are challenges with enterprise application migration

64% Plan to migrate more than half of their

applications in the next 2 years

#1 cost concern for CIOs is re-writing

applications to support cloud


The Right Platform for Enterprise Apps

7

“Force fitting a ‘lift and shift’ approach to migrating some

apps, particularly mission-critical ones, often results in

firms choosing between cost and performance.”

- Lauren Nelson, Forrester Principal Research Analyst

Performance Availability

Security/

Compliance

ScalabilityEconomics

Management

Services


Characteristics of Mission Critical Workloads…

• Typically I/O intensive and stateful

• Usually high memory burden on underlying

infrastructure

• Require external infrastructure resiliency

for HA & DR

• Generally lack “cloud aware” infrastructure triggers

• Require acute states of database persistence

• Mission-critical application landscapes “draft in”

surrounding general purpose workloads

Our Mission

Validated by industry analysts as a leader

in solving the engineering challenge of

running mission-critical applications in a

multi-tenanted cloud

To be “the” leader in the market for running

mission critical applications in the cloud


What Makes Virtustream Different?

TECHNOLOGY

• µVM based resource scheduling

• xStream management and automation

• Application level availability and

performance SLAs

• Robust security & compliance assurance

• Full backup, replication, site redundancy

• Federal and Healthcare zones

AUTOMATION

• xStream Cloud Management Platform

• Integrated application automation

• Programmatic onboarding and migration

blueprints & runbooks

• ITIL based operational and service

management processes

• Complete platform APIs

ECONOMICS

• True consumption pricing – pay only for

resources consumed

• Public cloud economics and pricing power

with private cloud attributes

• µVM workload optimization drives ~40%

savings

• Consumption billing reduces lock -in risk

Designed from the ground up to address the challenges of mission-critical applications.

Analysts Perspective


The Forrester WaveTM:

Hosted Private Cloud Services in Europe, Q3 2017


Highlights

• Virtustream is the only hosted private cloud

services provider ranked a leader in Europe

– Top ranked vendor in current offerings and

strategy

– Received the highest scores in security, SLAs,

self-service portal and user interface, permissions

and roles, contract agreements, innovation

roadmap, and planned enhancements

• Forrester states that, “for customers looking to

host their most complex mission-critical

applications, Virtustream really does deserve

consideration.”Source: The Forrester Wave: Hosted Private Cloud Services, Europe, Q3 2017

"The Forrester Wave™ is copyrighted by Forrester Research, Inc. Forrester and Forrester Wave™ are trademarks of Forrester Research, Inc. The

Forrester Wave™ is a graphical representation of Forrester's call on a market and is plotted using a detailed spreadsheet with exposed scores,

weightings, and comments. Forrester does not endorse any vendor, product, or service depicted in the Forrester Wave. Information is based on best

available resources. Opinions reflect judgment at the time and are subject to change."



Virtustream Purpose-Built for Mission Critical

Mission Critical

Applications

General Purpose

Applications

Cloud-Native

Applications

Custom Apps


Virtustream: Comprehensive Cloud Portfolio

OFF PREMISES

MANAGED SERVICES

Application Managed Services (AMS)

(Off-premise)

Infra Managed

Services

(IMS)

(On premise)

CLOUD PLATFORM SERVICES

Virtustream

Storage

Cloud

Cloud

Native

Apps

Virtustream

Federal

Cloud

Hybrid

Cloud

(tethered

appliance)

H1’18

Virtustream

Enterprise

Cloud

Big DataVirtustream

Healthcare

Cloud

ON PREMISES


Compliance

• ISO 27001:2013 & Shared Assessments

• SSAE16, ISAE3402, SOC2

• FISMA

• FedRAMP

• PCI 3.0

• HIPAA/HiTECH

• Cloud Security Alliance STAR

• ITAR/EAR

• NIST 800-53 (US Government)

Achieved by Virtustream Enterprise Cloud


San Francisco

London

Wash. DC(3)

Key Global Locations

Frankfurt

Amsterdam

Las Vegas

Paris

Boyers, PA

Osaka

Tokyo

Canberra

Sydney

Atlanta

Kaunas (Lithuania)

Bangalore

Salt Lake City

Durham, NC

Pune

Sao Paulo

Cork

Virtustream Enterprise Cloud Data Center

Virtustream Enterprise Cloud and

Virtustream Storage Cloud Data Center

xStream/Viewtrust Development Center

IMS/AMS Command Center

Key xStream-enabled SP Partners

Virtustream Storage Cloud Data Center

Virtustream Federal Cloud FedRAMP

Certified Data Center

Riyadh

Johannesburg

Dubai

What Do Virtustream Customers Say?


”

Our Customers Agree

Very impressed with results! ECC on HANA + full

SAP in the cloud in production costs 40% less!

Nearly 2x application performance response times

$1.5m in savings in first year,

$2m in year two

Reduced technology refresh

concerns and more agile and

efficient IT environment

Cutover completed within 6

months for 700+ VMs

Replatformed from pSeries to x86”

”

Average Dialog Response Time reduced by 50%

Average DB Response Time has reduced by 60%

Infrastructure costs have reduced by ~50%

Queries and Analytics improved by ~40%

”

On migration, we saved 50% infrastructure costs and

significantly improved performance

After go-live, we achieved an additional 25% savings

in consumption through xStream optimization

18

”

Any EU Customers?

Yes!Plastics Injection Company

Operating in 60 countriesSAP on Virtustream Enterprise Cloud

May I talk to them?

Yes!Talk to David


• Move out of 3rd party Datacenters 3 months

after contract signature, incl. version

upgrade and OS/DB Migration.

• Virtustream has the experience and track

record of short term migrations, to HANA.

• A scalable and flexible solution.

• Virtustream leverages the leading

technologies in the market providing the

largest scalability within the supported limits

defined by SAP.

Customer’s Requirements


• A Security Policy to support the solution.

• Virtustream was recognized by Gartner as the only

cloud service provider in the market achieving the

maximum classification in terms of security.

• All services provided within European Union.

• Virtustream provides choice and control to its

customers, auditable services delivered from European

Union.

• A Service Level Agreement.

• Virtustream provides a set of standard SLAs that map

to most organizations requirements when operating

SAP System Landscapes.



• A Disaster Recovery/Service Continuity Plan.

• Being an enterprise class cloud, focusing on enterprise mission critical applications, Disaster Recovery is built by design into Virtustream’s architecture

• Monthly reports covering SLA, Performance Indicators and Resources Usage.

• Technical Account Management services, and xStream portal, Customer has full visibility on used capacities.

• Weekly operational review meetings, and Quarterly Steering meetings.

• Technical Account Management services are integrated into Virtustream’s governance framework built in continuous alignment and feedback by design.



• Runs core monolithic applications

– I/O intensive

– Acute need for database persistence

– Stateful (tethered / bound by HW / Infra)

– Unaware of typical cloud triggers

• Enabling SLA’s for availability & application

performance

• Lift and shift any x86 virtualized app

• Dynamic consumption model, maximizing

efficiency, improves TCO

Purpose-built Cloud For Enterprise AppsSolves the Engineering Challenge of Running Mission-critical Apps in a Multi-tenanted Cloud


Time

Resource

Utilization

Consumption Based BillingEnabled by µVM Technology

Benefit Stream of µVM Architecture

1 µVM

200MHz CPU 40 IOPs

768MB RAM 2MBps Bandwidth

• Resource utilization of systems of record

can significantly vary over time

• µVM eliminates overprovisioning for

handling peak workloads

• Optimized and better utilization of cloud

resources lead to significant cost savings

Beverage bottling company running a large and complex SAP landscape on

Virtustream Enterprise Cloud reduced infrastructure cost by 50%.

Savings due to cloud

usage and optimization

Savings due to

consumption-billing

Savings due to

footprint consolidation


Virtustream Enterprise Cloud ConnectorFor VMware vRealize Automation

• Extend the private cloud to a true enterprise class public cloud

• Simplify administration, security and network perimeter

• Enable rationalization of legacy mission-critical applications to enterprise

class cloud

Virtustream Enterprise Cloud Connector

vRealize Automation

vRealize Orchestrator

Provision VMs to Virtustream Enterprise Cloud | Perform lifecycle actions | Perform Day 2 operations for VMs


Chip-to-Compliance IaaS Security Architecture

• Multi-factor authentication with RBAC

• Secure, dedicated connectivity options

• Dedicated VLANs and security zones

• Encryption at rest, in use and in motion

• Silicon-level system integrity attestation

• Geo-fencing & geo-tagging

• Continuous compliance monitoring

Cloud Security: Defense in Depth


Virtustream and SAP

225+ SAP clients running production SAP in cloud

600+ SAP HANA instance migrations to date

1stTo run production SAP ECC on HANA

in the cloud

1stProduction SAP customer

in a multi-tenant cloud

1 of 5 Global HEC premium suppliers

Complete SAP Portfolio

Coverage including:

• SAP ERP

• S/4HANA

• SAP HANA

• Big Data

• IoT

• Analytics in the Cloud

Deep SAP Expertise

Unparalleled SAP

Expertise and

Assurance

Reduced Risk

Risk

Any Storage Cloud Customers?

Yes!Fidelity & Guaranty Life

Is there a public reference?

Yes!


Fidelity & Guaranty Life Insurance

Results

• Reduced storage and

backup costs

• Integrated solution

from datacenter to

cloud

• Strengthened disaster

recovery capabilities

Solution

• Dell EMC Data

Protection Suite

Enterprise Edition

• Dell EMC Data

Domain

• Virtustream Storage

Cloud

About

• Founded in 1959

• Provider of annuities

and life insurance to

700,000 policy

holders

• Approximately 300

employees

“We chose Virtustream Storage Cloud because of its predictable cost model, ease

of use and the way it integrates with the Dell EMC Data Protection Suite”

Jeff Sabin, IT Infrastructure Services Director

Challenges

• Data and storage

costs growing rapidly

• Multiple platforms

with little integration

• Need for improved

data protection


Virtustream Storage Cloud

Simple cloud

storage for Dell

EMC solutions

Global,

hyper-scale

cloud storage

Built to exceed

enterprise

requirements

Unlimited storage

resources available

anytime, anywhere

Industry-leading

availability, data

durability, security, and

predictable pricing

Co-engineered and

supported with Dell

EMC solutions


The Best of All WorldsVirtustream delivers:

• Public cloud scale, agility and pricing

power combined with private cloud

security, performance, and SLAs

• xStream management, automation,

µVM based resource scheduling deliver

dramatically reduced TCO

• Hardened security, regulatory

certifications, and assured data

sovereignty deliver improved value to

enterprise

• Integrated on and off premises

migration and managed services

Systems Integrator

Managed Service Provider

Private CloudGeneral Purpose

Public Cloud


• Forrester ConsultingCloud Migration: Critical Drivers for Success

• http://www.virtustream.com/lp/2017-current-state-cloud-migration

• SLAs & Support

• http://www.virtustream.com/cloud/virtustream-enterprise-cloud/performance-availability-slas

• Security & Compliance

• http://www.virtustream.com/cloud/virtustream-enterprise-cloud/security-compliance

• Dell‘s GDPR statement

• https://datasecurity.dell.com/wp-content/uploads/2017/09/GDPR-Dell-Security-Datasheet.pdf

Where Do I Start?

http://www.virtustream.com/lp/2017-current-state-cloud-migration

http://www.virtustream.com/cloud/virtustream-enterprise-cloud/performance-availability-slas

http://www.virtustream.com/cloud/virtustream-enterprise-cloud/security-compliance

https://datasecurity.dell.com/wp-content/uploads/2017/09/GDPR-Dell-Security-Datasheet.pdf

Thank you


Virtustream Value Delivered

• Migrated systems in less than

9 months

• 700+ VMs

• Enabled self service provisioning

and management

• Reduced provisioning time from

6 weeks to 48 hours

• 50% reduction in cost

• 30% increase in application

responsiveness

• Encryption at rest and in motion

• 80 day migration of > 60

SAP instances

• App deployment reduced from

weeks to hours

• 40% 3 Year TCO improvement

• 2X application performance

improvement


“...particularly those related to

ERP or other enterprise

software suites, including

applications that may not

have been designed to run in

virtualized environments.”

“...well suited for traditionally

hard to migrate to cloud

applications such as ERP and

other systems of record.”

“…customers looking to host

their most challenging mission-

critical packaged applications –

especially SAP – should

consider Virtustream”

The Analysts Agree

Leader – 2017 Forrester Wave:

Hosted Private Cloud Services,

North America & Europe

In Top 5 – 2017 Gartner Magic

Quadrant Cloud IaaS, Worldwide

Leader – 2017-2018 Cloud

IaaS Decision Matrix



Industry-leading Availability

• Up to 99.999 (5 9s) of availability and ensured

read access in the event of an unplanned outage

Unmatched Data Durability

• Up to 99.99999999999 (13 9s) of data durability

ensuring the long term protection of data

Predictable Pricing

• No complex pricing. Subscription-based pricing

option with entitlement for data egress

Secure and Compliant

• Focus on providing secure, compliant

environment for sensitive data

Enterprise-class Cloud Storage

Data Center One Data Center Two

Local Data Protection Geographic Data Protection



Simplified Cloud Storage for

Dell EMC Solutions

Co-engineered with Dell EMC Solutions

• Preserves Dell EMC technology solution

benefits (i.e. support for small/large

object sizes) when tiering data

Common Sales Model

• Single point of contact to ensure

seamless deployment and adoption

Single-source, Enterprise Support

• Common support and resolution from

datacenter to cloud

• Enterprise support with Dell EMC

solutions included with Virtustream

Storage Cloud


Virtustream Pivotal Cloud Foundry ServiceFully-managed Cloud-native Application Platform

Cost

Efficiency

Support for Hybrid

Cloud Model

Hosted on enterprise

class cloud

infrastructure with

rigorous security and

compliance

Patented Virtustream

MicroVM technology

eliminates over-

provisioning and

enables consumption-

based billing

Single-source hybrid

cloud solution from

Dell Technologies

with Dell EMC Native

Hybrid Cloud (NHC)

and Virtustream PCF

Service

Fully Managed

Solution

Fully managed

cloud-native

application platform

on enterprise class

cloud infrastructure

with 24x7x365

monitoring and

incident response

Pivotal Cloud Foundry

(PCF) Platform

Leverages industry-

leading cloud-native

application platform

with software for rapid

application delivery

Enterprise Class

IaaS & Security


Virtustream Big Data Service

Production-ready Big

Data analyticsInstant access to Hadoop and

Spark platform-as-a-service

Built for performance,

reliabilityFast and reliable job completions

Enterprise-class

security Designed from the ground up to

run sensitive data

Use casesHadoop, Spark and HANA

integrated analytics

Full suite of managed

servicesSolves the infrastructure,

software and people challenges

for Big Data

Predictable pricingBundled, predictable and all-

inclusive pricing for lower TCO


• Purpose-built cloud service for mission-

critical healthcare applications

• Management options from infrastructure

layer up through the EMR database

• End-to-end security and compliance

capabilities

• Consumption-based billing

• Up to 99.999% availability SLA

• 24x7x365 service response, rapid

resolution

Virtustream EMR ServiceEnterprise-class Healthcare Solution


• Performance

• Enterprise Data Protection with

• Availability, Backup & Disaster Recovery

• Security & Compliance (e.g. GDPR)

• Support

• Business Outcome with attractive Total Cost

of Ownership

What Do You Expect?


• Performance

• SAP Performance SLAs

• Enterprise Data Protection

• Availability

– up to 99.999% Infrastructure SLA

• Backup

– Part of managed services, by defaultreplicated across 2 sites

• Disaster Recovery

– Across 2 sites

Virtustream Delivers


• Security & Compliance (e.g. addressing GDPR) – DCs in European Union and align with customer specific regulatoryrequirements

• http://www.virtustream.com/cloud/virtustream-enterprise-cloud/security-compliance

• Dell‘s GDPR statement see: https://datasecurity.dell.com/wp-content/uploads/2017/09/GDPR-Dell-Security-Datasheet.pdf

• SLAs & Support

• http://www.virtustream.com/cloud/virtustream-enterprise-cloud/performance-availability-slas

• Total Cost of Ownership

• See Customer References

Virtustream Delivers

http://www.virtustream.com/cloud/virtustream-enterprise-cloud/security-compliance

https://datasecurity.dell.com/wp-content/uploads/2017/09/GDPR-Dell-Security-Datasheet.pdf

http://www.virtustream.com/cloud/virtustream-enterprise-cloud/performance-availability-slas

Virtustream Enterprise Cloud Raises the Bar for Mission ... · 225+ SAP clients running production...

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Transcript of Virtustream Enterprise Cloud Raises the Bar for Mission ... · 225+ SAP clients running production...