Virtual Trainer Best PracticesVirtual Trainer Best PracticesPresented by Sandy Masters

Introduction – Who am I? Why am I here? With your help – what I hope to achieve.

Beginning with the endBeginning with the end

The elements of fun are the same for everyone . . . The underlying concept is engagement. In other words, if you are really into it, that’s fun.

Roger C. Shank

Lessons in learning,

e-Learning, and Training

Taking the stairs video (2 min.)

Workshop Design:Workshop Design:

Blended learning approach

Process vs. content expert

Facilitation – extract “wisdom of the group”

WarmWarm--up Exercise up Exercise -- ThiagiThiagi

Best Practice: Improve the use of visuals in your virtual classroom.

Survey Survey –– Interesting DataInteresting DataWhat can the instructor do to enhance your learning during the workshop?

Share tips & experiences

Have time to practice

Follow structure and keep chunks smaller

Breakout sessions, surveys

Don't lecture, provide ample opportunity for interaction

Active participation thru whiteboards, polling questions, and interaction. GRIPI's are always important.

Understand we are all on different levels of understanding when it comes to virtual learning and technology. We will have a mix of trainers and instructional designers in the room.

Keep me engaged

Show me tips and tricks to make facilitating virtually easier. Anything would be helpful actually.

Make sure there are warm cookies and milk!

Survey (cont.)Survey (cont.)

When learning about the tools and techniques used in the virtual classroom, I have these concerns:

Technology (learning, using, break-downs) Time to learn, support for my learning, and

delay between this workshop and being able to use virtual classroom

Transferring F2F teaching skills to virtual classroom

Students not having basic computer skills; multi-tasking

PrePre--Work ReviewWork Review

View 60 minute recorded webinar

Identify specific tools and techniques that are used to engage the audience

Bring your list with you to our first session for discussion.

Did anyone take notes on the

10 common errors and 10 tactics?

Break into groups of five

Course ObjectivesCourse Objectives

Design effective virtual classroom exercises using web conference interactivity tools

Engage learner attention and participation in online learning

Repurpose traditional classroom exercises for collaborative online learning

Describe best practices for online facilitation

Let’s Play a GAMELet’s Play a GAME

How is Virtual Training different How is Virtual Training different from in person ILT?from in person ILT? How is it the same?

Video from LearnTrends Virtual Conf.

44:18 –47:29TBD w/GeorgeSiemens

When to go Virtual?When to go Virtual?

Follow ADDIE model

Look at the Educational Objectives

Geographically dispersed

Content unstable

Occasional course over time

Need for real time expert

Collaboration enhances learning

Exercise – Virtual Classroom readiness checklist

PrePre--event planning & designevent planning & design

Exercise: Leader Guide

Course Title

Course Description

Objective

Target Audience

We will work on creating the collaborative exercise later

Invitations/remindersInvitations/reminders

Creating collaborative exercisesCreating collaborative exercises

The trainer must be ready to facilitate

The participant must understand how to contribute

The exercises must be well planned and have achievable outcomes

Participants guides Participants guides

Your welcome letter is an example of a participant guide

Helps participants understand directions and preparation for the virtual classroom

Avoid sending PowerPoints that duplicate your presentation

PracticePractice

Actual virtual class time = Plan on spending the same amount of time on your dry run.

Know the technology toolsKnow the technology tools

Polling / quizzes

Chat / Q&A (e.g. use: solicits learner input/benefit: actively engages learners in

discussion)

Desktop sharing / Annotation

Whiteboard

Audio

Desktop sharing / Video

Exercise: Identify uses and benefits of each

Adapting the visual experienceAdapting the visual experience

PowerPoint / Sources for ImagesPowerPoint / Sources for Images

http://jakes.editme.com/onehourppt

E-zine:

http://www.thinkoutsidetheslide.com/

Building interactivity into virtual Building interactivity into virtual trainingtraining

Exercise –

With your team design an interactivity using oneof the tools discussed

Make sure the interactivity supports the learning objective

Maximizing learner engagementMaximizing learner engagement

Video – Jennifer Hoffman

Example of engagement exercise

Notice the role of the producer/assistant in the recording

Using a producer / teaching partnerUsing a producer / teaching partner

Factors:

Logistical: Availability & Budget

Technical: Does VT platform support assistant role?

Instructional: Do the design and desired outcomes require an assistant?

Personal: I don’t use one in ILT, why do I need one now?

Additional resources for further Additional resources for further studystudy Certification programs

ASTD

InSync Training

NetSpeed Learning

Free Webinars Link

Books/E-zines

Closing, followClosing, follow--upup

This in not the end!

Sign up for iLinc account and play

Download quick guides

Watch iLinc training videos

Set date/time for virtual presentation

Please, please, please call me with questions and concerns – I will be happy to help you get an “A”!

Thank you and have a wonderful Thank you and have a wonderful holiday season!holiday season!