Vidit GuptaEmail: meetvidit@yahoo.co.in

Current address: B-203 Plash Plus, Wakad, Pune. Maharashtra -411057Mobile: +91-8007561610Permanent Address:-B-130, First Floor, Gagan Enclave, Ghaziabad (NCR), U.P Mobile: +91-9873714803

Insurance Industry / Business Analyst / Life, General Insurance, Health Insurance and Reinsurance

Offering an impressive experience of 11+ years; strong credentials in Business analysis of Life , General Insurance , Health Insurance and Reinsurance Delivering optimal results and business value under demanding deadlines

Executive Summary Highly experienced and profit driven professional with a gratifying career span of over a decade predominantly in

the areas of Life insurance , general insurance, Health and reinsurance, Direct & Indirect client interaction, testing, team management Strategic Management . Associated with different Insurance and Banking vertical groups present in Infosys.

Active member off-shore for the implementation of the Application / Product for Aetna International (Infosys -Client)

Maintained BA forum of CSC as an active member.

A complete professional with demonstrated capabilities in ensuring optimal utilization of available resources and enhancing productivity

Key Strength AreasComplete product knowledge of Life, P&C , Health and Reinsurance / Business analysis / Strategic & Global

Interaction-UK , US , Europe / Testing and model analysis of Insurance business Requirement gathering / RFPs

Functional analysis of Business including Accounting, Claim and Business set up and condition Reporting & Documentation / People Management / Versatile Leadership

Professional Experience and Accomplishments

INFOSYS Limited June 14 till Date

Senior Associate ConsultantClient- Aetna International (Complete Health care solution)Product – Open Health plus (Health Care)

Complete analysis for all the major areas of the Application tool for the client i.e. Aetna International. Areas include Accounting, finance, claim, document handling, customer service representative, providers system, and Brokers system etc., Major- Claims / Pre-Authorization Claims Department.

Handling team of Business Analysts Requirement gathering, Assisting Developers for Designing (Design Document) and for the further

Developments and then assistance for code drops Functional Testing , Regression Testing , Unit testing , BA testing , Black-box testing, System Testing , partial

Integration testing , positive and Negative testing for the different functionalities of the product. Testing done in Development, QA and Production environment.

Prepared appropriate documentation to ensure adequate end user training for various functionalities and requirements. Also authored and maintained Process Documents for various testing modules.

Implementation of the product on the system acquired by the client (Aetna International). AI acquires Interglobal Health Insurance company they were using Actisure as product , and we, implementing Open heath plus on their system

Initiate and attend calls with US and UK colleagues and also with the clients directly, regarding Implementation of the product for the client

Direct interaction with clients from different time zones – US, UK, Dubai, Hong Kong, Singapore, China. Working on Assistance requests and change requests (enhancements) , setup calls for rectification of errors Work in line with the Development team for fixing errors and do the Root Cause Analysis of the Errors

Being the senior most team member , initiate the trainings /Knowledge transfers and also set up weekly meetings for the whole team

Computer Sciences Corporation Limited June 11 – May 14

Senior Business Analyst – Financial Services Vertical; Projects last worked -(1) SICS (Reinsurance Domain)- Reinsurance Administration tool . Life and P/C and

Reinsurance

Providing First Level Support to the CSC Norway Worked on Java , small-talk platform Testing the bugs reported by the reinsurance companies (Functional and partially Technical Verification) Command on full Reinsurance and insurance business from accounting , claim , underwriting and retrocession

business Using tracking tool ARS (Action Remedy System) for tracking and reporting the bugs. Complete analysis of ‘walkback’ messages provided by the client.(Technical verification) Analyzing soap messages for testing bugs originality .(Technical Verification) Providing solution to the Functional review group at CSC Norway for fixing the reported bugs by the client. Training on the domain Life and General Insurance and knowledge transfer to the new joiners

(2) VP/MS (Visual Product Modeling System) Short term Project – for 5 months.

Handling First Level Support for RBS (Royal Bank of Scotland) and the Insurance giant ZURICH (Zurich Financial Services).

Planning of Delivery Schedule in the System on weekly basis to all the Project associates. Direct interaction with the client RBS –UK and Zurich- Indonesia and Singapore. 24*7 On Call support to RBS-UK, extra billing. Handle Client query via direct interaction with the Second Level Support team / VPMS model architects at

Germany, UK and South Africa. Ticket /Bugs reporting and monitoring through JIRA , alone user out of 6 member team from India, VPMS team Training and Knowledge transfer to the new team members joining the team. Workbench, Model manager and test suits creation and testing for different models of Life insurance and General

Insurance. Generating and providing weekly and monthly report to the Client associated and the CSC team.(Tickets and

meetings report) Taking care of fix version / Deliveries of VPMS

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HDFC Life Insurance Company Limited July 2009 – June 2011

Corporate Agency Manager Handling team of Insurance Officers associated with the HDFC bank (Banc-assurance model) Played an important role in strengthening the existing client base Complete operations Involved in Policy management Complete policy servicing part, Involving- Policy acceptance, medical; and financial underwriting. Login process for any Individual life policy Member of Grievance handling team. Sales assistance to the team, with visits involving HNIs in Delhi NCR. Training to the team members and to the client including team size of more than 100 attendees at a time Complete Life Insurance Knowledge sharing including ULIPs and Traditional insurance plans across the industry. Vital role for contribution in company’s profit in the Quarter 4 FY2011. Rewarded by the organisation by winning tour to Paris with Spouse. Rewarded with the maximum number of rewards for the FY’10-11. [Regional Super Star, Mega Star, Zonal Super

Star and Zonal Mega Star].

Kotak Mahindra OM Life Insurance Company Ltd. June 2006 – July 2009

Manager -Insurance

Joined as Assistant Manager, promoted to Deputy Manager and the next FY promoted to Manager- Insurance. At the time of Resignation from the organisation was again promoted to Assistant Business Development Manager

Responsible for the complete Operations and sales from the designated branch of Kotak Life In Company Ltd. Team Handling Managers Banc-assurance Responsible for generation of Revenue from the Insurance business. Direct and indirect interaction with the client. Working on policy servicing, policy management and policy lapsation and revival, through Life Asia system. As reward for the services provided to the organisation , won various foreign trips such as – Malaysia, Singapore,

Indonesia/Bali, Dubai and South Africa Product and process training to the team members and the clients.

Bajaj Allianz Life Insurance Company Limited Jan 2005 – Jun 2006

Banc-assurance Officer Total marketing aspects and handling indirect team of approx. 40 members, responsible for policy Acceptance, underwriting of Life Insurance business. Product and process training to the team members and the client. Underwriting aspects of the different life insurance products As a reward from the organisation for productivity , win a trip to Australia

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Allied Insurance Services Limited Aug 2003 – Dec 2004

Business Executive Started carrier with General Insurance Business understanding. Sales and marketing of various General Insurance products Understanding of Motor, Public Liability, Workman Compensation, Marine, Health, Personal Liability etc. Business

Academic and Professional Credentials

P.G.Diploma in Insurance and Risk Management 2002-03 Jaipuria Institute of Management (Lucknow)

Bachelor of Science (Physics, Chemistry and Mathematics) 1999 - 2002 M.J.P. Rohilkhand University (Bareilly)

Intermediate (CBSE) 1998 - 1999Kendriya Vidyalaya, IFFCO

Matriculation (CBSE) 1996 - 1997Kendriya Vidyalaya, IFFCO

INS 24 Certified – General Insurance for IT 2012 AICPCU

Associate- Insurance Institute of India - General insurance

(Insurance institute of India)Appearing for other domain examination.

MBA (2 year-Pat Time) in Project Management and Operations management 2013-15

Extra-Curricular & Computer Proficiency

Working on the system based on JAVA and Small-talk version used in CSC –SICS project. Knowledge Transfer and Cultural events Coordinator and team captain at organisation level. MS-Office, PowerPoint, MS-Visio, hands on Internet, Diploma in Software from Aptech Center , Bareilly All India Open (National) level Swimmer, held at Kurukshetra University, (year2002) Two times National Swimmer at KV –Sports level Open State and District level Swimmer. Was selected as Wicketkeeper for District level Cricket team Had played Lawn Tennis at district level. Active member of the youth parliament held at school’s national level .(KV)

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Vidit Gupta