Video Killed The Radio Star Saint Louis University Megan Hawley, Leslie Merrill, Ben Shepard, Renee...

Video Killed The Radio Star

Saint Louis University

Megan Hawley, Leslie Merrill, Ben Shepard, Renee Skau

McApple College

Located an hour west of BostonMedium sized school of 6,000 students,

80% of whom are residentialHas a reputation for technological

innovations both in and out of the classroom

Private, nonreligious institution

The goal of this presentation

“to come up with a program which will identify and describe, in some detail, five (5) issues, programs or services, within the student services realm, where technology has radically changed how the college delivers its programs and services to students.”

Create a 5 year plan to further the development of the institution.

Impact Areas

This institution has decided that there are 5 groups in which technology has or will have great impact across the campus Sustainability Administrative Efficiency Accessibility Safety and Security Student Ownership

Recourse of Impact Areas

With current tools, the institution looks to improve current situations in addition to looking towards a 5-year plan for further implementation.

With all new programs there are, of course, concerns and issues that arise from their implementation. This presentation will also address concerns that have effected progress in other institutions.

Sustainability

Sustainability is then divided into two subgroups: Environmental

Environmental sustainability includes the basic ideas of reducing waste that is normally produced through the practices of the institution

Administrative Administrative sustainability involves the idea of creating

systems that will last and evolve for the several years to come

Sustainability

Card Swipe System Currently this institution uses a typical key system for

entry into classrooms, offices, and student residences 49% of U.S. colleges and universities use a “one-

card” system Source: National Association of Campus Card Users survey of members

59% of U.S. colleges and universities use campus cards for access to residence halls

Source: National Association of Campus Card Users survey of members

By utilizing a complete card swipe system throughout the institution, there will be less physical waste

Sustainability

Card swipe system Additionally, with key systems there is a tremendous

learning curve in regards to key tracking and physical operations. With card swipe operations, a computer program and machine is easy to learn and can be passed down to new employees.

Easy transition into providing vending opportunities to students

70% of U.S. Colleges and Universities accept campus cards for purchases at university stores

Source: National Association of Campus Card Users survey of members Reduces trips by vendors to campus to empty cash from machines Increases use by students with ease of purchase

Sustainability

Card swipe systemEquipment rental

• by utilizing card information, fewer resources are misplaced or stolen by students

• Equipment is sustained by then charging the lost resources to a student card that had checked out the equipment

Sustainability

Centralized Databases Currently there is a paper tracking system for judicial

and behavior concerns. By implementing a centralized database, utilizing a

purchased program, all approved administrative officers can communicate across campus

Environmental sustainability can be achieved by moving all “paper” operations into the centralized database that has no need for physical records

Administrative sustainability is improved as these records are easily passed down to new employees through their access to the system.

Sustainability

Online Academic Services Currently the institution provides grade review on

their online student server Online academic services include advising forms and

program progress tracking Environmental sustainability is improved through the

departure of typical paperwork that would accompany an advising session

Administrative sustainability would be improved as new advisors would be quickly in tune with the online system

Sustainability

Networking online Currently many of the staff and faculty attend

conferences or institution-wide workshops Membership in online networking opportunities for

faculty and staff could provide additional tools for professional development

Administrative sustainability would be improved as employees would be happier and feel more involved in their field as they converse easily with similar professionals throughout the country

Sustainability

Flat screen monitors Currently the institution does not utilize any

opportunities for flat screen monitors across campus By purchasing several, well placed flat screen

monitors the institution can improve its sustainability Environmental sustainability can be improved as the

monitors will reduce the need for traditional program advertisements. Additionally, the flat screen televisions are low energy and more efficient than traditional televisions.

Sustainability

Flat screen monitorsAdministrative sustainability can be

improved as all advertisements that are typically done via email or paper flyers can then be broadcast on all the flat screens that are positioned around campus

Administrative Efficiency

Administrative efficiency is the basic idea to increase production by using technological advances currently available

Increasing administrative efficiency leads to increased job security and appreciation over one’s work


Wireless networking Currently the institution cannot provide wireless networking

to students, staff and faculty. By upgrades to the technology, wireless networks can

greatly improve administrative efficiency Staff and faculty can now work throughout campus utilizing

laptops and handheld devices Decreased support services due to ethernet jacks

malfunctioning throughout offices and student residences Additionally, satisfaction can be improved by allowing staff

mobility in their workstations through the use of wireless connections


Centralized Database Currently there is a paper tracking system for

judicial and behavior concerns. Administrative efficiency is then increased as there

is no “paper trail” to wait for Actions and decisions are made automatically as

they progress through the system Staff and faculty attend to the items currently in

their realm of responsibility


Card swipe systems Currently this institution uses a typical key system

for entry into classrooms, offices, and student residences

If there is a missing/lost key students must go through a long process through one central key administrative personnel

With a card swipe system there may be a few office locations in which students can securely receive a new card for access into their residence


Online Academic Services Currently the institution has implemented online

registration for students to utilize for courses With this system advisors are now able to automatically

track students and their progress through the system Previously this would possibly require several

correspondences to schedule meetings, then require several meetings to discuss plans

Now advisors, who often have 100+ advisees, can have basic meetings with students to determine beginning goals and then track them via the system


Email Currently the institution has a complete email system

in which all students, staff, and faculty have access to a personal email account

Email has had a tremendous effect on administrative efficiency

Staff and faculty can communicate simultaneously through email on projects, problems, and ideas

Production is increased as institutional email accounts can be accessed from anywhere on-campus and at personal residences


University wide technology training Currently there is no participation in technology training

and it is only utilized for special purposes and programs By implementing required, system wide training staff

and faculty can become fluent in its use This training would be required as any part of

assessment for tenure and advancement This training would provide a wide-reaching, extensive

overview of campus programs so that all employees of the institution were able to participate in the technology

Accessibility

Accessibility is addressed in regards to two basic regards:Accessibility to all individuals regardless of

their abilitiesGeneral accessibility to support and

services

Accessibility

Online Class optionsCurrently Blackboard is used for classes for

posting grades, syllabi and important documents

Students can keep in touch with classmates via Blackboard by chatting or emailing

Accessibility

Communication between officesDatabase of students of concern accessible

by need to know departments on campus. Any faculty or staff can make entries into the

database, but most cannot view. Facilities concerns also entered via internet

and sent directly to facilities services. This speeds up response time and cuts down on paperwork

Accessibility

Online training coursesSpecific departments required to complete

online training courses that will enable staff to better serve students with special needs, as well as serve a diverse group of students

Accessibility

Wireless servicesWireless network blankets entire campusAllows for students to access internet

inside and outside while on campusProfessors have the opportunity to conduct

computer based courses outside where internet access is required

Accessibility

Building AccessCurrently, card swipe system in place at the

front doors of each residence hall. This allows for quick access and is also a safety measure because this access is logged.

Card swipe access also present in laboratories and other specific classes

Safety and Security

The safety and security in the institituion is of an utmost concern

These tools for Safety and Security are used to protect:Students, Staff and FacultyPrivate information

Safety and Security

Card Swipe System Currently the institution uses a card swipe system

to enter residential buildings but not rooms Utilizing a card swipe system allows for the

immediate deactivation of a card in the event that it is lost Immediate deactivation also allows administrators to

restrict building entrance, if deemed necessary

Safety and Security

Text Message Alerts Currently the institution does not have a text

message alert system. Having a text message system in place allows

administrators to notify students immediately in the event of “need to know” situations on campus. “Need to know” situations can include but are not limited

to severe weather conditions, specific building closures and/or campus wide emergencies.

Safety and Security

Centralized Database Currently there is a paper method for tracking

Judicial and Behavioral concerns. Having a centralized computerized database

allows multiple members of the university community, such as Residence Life, Greek Life, Faculty, Heath and Wellness and Public Safety, to enter incidents or students of concern into one university wide computer program.

Student Ownership

This impact area addresses the Staff and Faculty’s goal of achieving student ownership in their collegiate lives

The areas of focus on the following slides are prepared in the hopes that students will take an active role in their education and lives at the institution.

Student Ownership

Online networking sites Currently there is no university utilization or

response to student use of online networking sites. According to Educause Center for Applied

Research survey 46.1% of students use social network sites several times a week or more.

Undergraduate students have grown up with technology and are comfortable interacting in digital environments.

Student Ownership

Online Academic Resources Currently some departments have degree audits available

to their students; there are no lectures available online; and some professors are using Blackboard as a resource.

In a small survey conducted at North Carolina State University by Robert L. Schrag, over 80% of students wanted lectures to be made available.

Making lectures available allows engaged students to review what they heard and update their notes and encourages unengaged students who might otherwise disrupt class from attending while still allowing them to get the information from class.

Student Ownership

Online Academic ResourcesAccording to Educause, 60.9% of students

believe that using technology improves their learning.

If students were able to track their progress toward their degree they would be able to be more prepared for meetings with academic advisors.

Student Ownership

Email and Texting Currently there are no expectations for the use of email

or texting. Students tend to have immediate access to emails

through blackberries, laptops, and other personal devices.

Faculty are beginning to transition into being comfortable with emailing.

University provided emails allow students to use email for academic purposes without breaking the barrier between their personal and academic lives.

Student Ownership

Laptops and Wireless Networks Currently students can purchase laptop computers through the

university at a discounted rate. The campus is set up with Macs, and is completely wireless.

The trend among students is to have multiple computers to address their different needs. For example having a laptop for academics and a desktop for personal use.

Students have a desire to keep their personal lives separate from their academic lives. Providing laptops will allow students who might not be able to purchase a laptop or a second computer to keep their academic work on

Student Ownership

Card Swipe SystemCurrently students carry multiple keys and

cards for access to buildings and rooms.Having a personal ID with a pin number

means that students need only one card and no keys while still being secure.

McApple College, 2013

Sustainability The institution will have an operating card swipe

system for entry into classrooms, offices, and student residences

The institution will implement a centralized database to contain judicial and behavior concerns for students. Faculty and staff can enter concerns and interactions with students that should be noted for the campus-wide support group.


Sustainability The institution will have an operating student

advising assistance online. All undergraduate, graduate, and professional programs will have a “degree audit” program. Students can see their progress through a specific area of study. Additionally, they can see possible options for further study in a variety of other programs.


Administrative Efficiency The institution will upgrade to a wireless network

available to all students, staff, and faculty on the traditional boundaries of campus

Information and Technology Services will implement a system-wide opportunity for technology advancement. Staff and faculty will be encouraged to participate. Administration have decided that it will be required of all staff to complete the technology courses. Faculty will be discussing its use in determining tenure.


AccessibilityThe institution will have card swipe access

into individual residence hall rooms. This will allow students one less key to carry and would also make for a quick remedy to lost keys. If a card is lost, it can be taken off-line, so that there would be no fear of access by non-residents


Accessibility The institution will have live online course options

to allow students ability to “attend” classes from their own residence. This will allow for greater accessibility for those not able to physically attend class and will give those individuals the same opportunities as their peers.

Second Life or another type of online community setting would be used to allow for interaction in these online courses.


Safety and Security Create a centralized Database for judicial and

behavioral concerns. All faculty will be trained on how to enter information into this database as well as Student Development staff.

Install a card swipe system on all doors All departments who are stake holders will have access

to the centralized system


Safety and SecurityCreate and implement a text messaging

system that will alert students, faculty and staff of campus “need to know” information. “Need to know” information includes but is not

limited to severe weather, campus and/or building closures, on campus violence or other campus wide emergencies.


Student Ownership Degree audits will be available for all students in all

majors with the option to see how changing majors would impact their progress.

Laptops will be provided to all students within the next 5 years.

The university will create and implement an online forum similar to a Wiki where students can interact and share information.

Concerns for Implementation

PrivacyCases of personal information that is

vulnerable to corruption by outside individuals Ohio University, May 2006

367,000 files of students, staff, and alumni were exposed to hackers over a 13-month period

Source: Chronicle of Higher Education, Sept 2006


Safety and Security Private schools are able to monitor who enters

their campus and for what purpose. A public institution is restricted by state and federal

privacy laws. Left and/or lost of student ID cards is possible

Utilization of a pin system, in conjunction, with a swipe system will help limit loss or theft of personal information


Student Ownership Students will stop checking emails due to overload

of information. Cost may be high for implementation of academic

resources and purchasing laptop computers for students.

Students may lose or have cards stolen, which is why pin numbers are associated with each card.

Thank you

Saint Louis UniversityMegan HawleyLeslie MerrillBen ShepardRenee Skau

References

Foster, Andrea L., N.C. State Professor Stops Selling Lecture Recordings Online. The Chronicle of Higher Education: Information Technology. September 29, 2006.

Guess, Andy., Students ‘Evolving’ Use of Technology. Insidehighered.com. September 17, 2008.

Kiernan, Vincent, Show Your Hand, Not Your ID. The Chronicle of Higher Education. 2005.

Lombardi, John V., The Academic Success Entitlement. Insidehighered.com. September 26, 2008.

Mangan, Katherine S., For Many Students, One Computer is Not Enough. The Chronicle of Higher Education: Information Technology. March 3, 2006.

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