Via partner’s user manual

Flight booking and Control PanelA Comprehensive guide to help partners

transact on the VIA system.

2

IntroductIon

n Login Page 04

n After- sign in to the account 04

control Panel

n Add new staff 06

n Staff login control 06

n Change staff password 07

n Change your price markup settings 07

n Change your International price markup settings 08

n Change your telephone transaction settings 08

n Expand your Low balance alert 09

n Flight Search page 09

n After Flight Search page 10

uPdate dePosIt account 15

Passenger schedule 16

aIr Fare calendar 16

VIa Message lIst 17

C o n t e n t

3

IntroductIon

Welcome to VIA. We have created a system that’s feature packed and also easy to use. To further simplify everything, we have put together this small handbook. It should help you understand the system much better. Screen shots have been included along with illustrations. In case you have further questions, please feel free to contact your VIA representative (or email ph@via.com) and we would be delighted to help you. An online tutorial can also be found at http://ph.via.com

Features

n Every agent’s or Franchisees are assigned with a unique FRAG or FRAN ID as an Identification code

n Agent’s portal provides a single platform to search the flight availability of all the participating Carriers

n Allows to book tickets Online

n The Various tabs will provide different options and assistance for the daily business needs.

One Company...

1700 Cities in India

50,000 Agents

USD 500 Million

in Revenue

...In just Four Years!

4

logIn Procedure

1. Link: http://ph.via.com/bdo

2. Mobile: Registered Mobile no.

3. Password: Assigned Password

Link: http://ph.via.com/bdo

ID: 9876543210, P/W: Password

Enter

Login

ID

Enter

the

Pass

word

Enter the unique Login ID and password and click on Sign in to login to your account.

After sign in to the account:

Availability

search Field

Avail

able

Balan

ce

Avertisement/ Promotion

Agents ID

Control Panel

Check Booking

Status

Log Out from A/C

5

Note: Click on Expand

to know more about

the below mentioned

tabs

control Panel

This will give varies options.

n It will enable you to have your own logo along with VIA’s when the ticket is issued.

n It will show you your updated account information

n Besides it gives you the facility to Add new staff, Mark up settings, Activate low balance alert and most important of all, the TPIN

Option to Change Password

Click here to browse your logo to show on ticket, invoice and many more

places instead of Via logo.

6

To add new sta

ff

and also to

give th

e

access

ibility

Input Staff

desired

Usernam

e

Click h

ere to

write

password

and be

low

for con

firm pass

word

Click h

ere to

Add Staff

Button

These are

the login

Control

, whate

ver yo

u

want to prov

ide yo

ur

staff

Add new staff

Staff login control

7

Click E

xpand to

change you

r staff

password

Type h

ere yo

ur old

password

Type h

ere yo

ur new

password

Type h

ere yo

ur

new password

for

confirm

ation

Change staff password

Change your price markup settings

Confirm

new

password

and C

lick

Update b

utton

Click h

ere to

to

change you

r price

markup se

ttings

Click to

Update m

ark

up

Insert desire mark up

8

Change your International price markup settings

Change your telephone transaction settings

Internatio

nal price

markup

Click to

update

mark up

Insert desired Mark up

Click h

ere to

change

your te

lephone

transac

tion se

ttings

Click h

ere to

Generate

new PIN

9

Expand your Low balance alert

Flight Search page

Click h

ere to

change

your lo

w balan

ce ale

rt

settings

Click U

pdate D

etails

Input desired amount and click to update

Click Change Password

Origin & Destination

Date of Trav

el

No of Adult, Child and infant

travelling

To select a p

articular cl

ass

To select a s

pecific airlin

e

Click on sear

ch Flights to

get the ava

ilability of all

participating car

rier

10

After Flight Search page

If your click on Email selected fares you will get below screen.

Click this box to sele

ct the flig

ht

Previous day fli

ghtEmail Selecte

d Fares Next d

ay flight

Modify your

current search

Filter your

search resu

lts

Flight Price

The other availab

le flights fo

r the

itinerary sele

cted Click on Book Flights to

book the ticket Customer Email or Mobile

No.

Insert your em

ail ID

Insert your subject

This is your

message box

Click here t

o send

Click on book flight

11

Contd...

Salutation

Enter Passen

gers

Complete Details

Enter Passen

gers

Contact Details

Enter Passen

ger

Address details

Click on Term

s and

conditions

Click book flig

hts

to finalize

Click Block Se

ats

to hold booking

12

Click Continue

This ia your VIA

booking reference No.

Print this ticket f

or

officeial re

ceipt

Contd...

13

Check your block

orders

Block tickets

Confirm booking

Cancel booking

Cancel select

ed

passengers

Reschedule se

lected

route

Reschedule se

lected

route

Contd...

14

New deparature

date

Check StatusPrint airl

ine

acknowledgement

Print vat officia

l

recepit

Comments

Done

Updated PNR status

Cancel blocking

Confirm blocking

Via bank account

details

All bank names

Bank branch name

Bank account name

Contd...

15

Update your deposit

Deposit type

Deposit amount

Mobile number

Transaction ID

Deposited in bank

Deposited in branch

Submit

Account reports

Submission date

Product

Report type

Status

Download detailed

report

uPdate dePosIt account

16

Passenger s

chedule

Air fare cal

endar

Passenger schedule

aIr Fare calendar

17

Via message list

VIa Message lIst

18

via hIghlIghts

• VIA has pioneered the online B2B model In India.

• Has the largest network of 50,000 Travel Agents spread across 1700 cities

• First to set up online Flight and Bus ticketing Kiosks for public places.

• First to have a Bus Booking System Online.

• First to launch an online global Mar ketplace where buyers and sellers of travel products can meet.

19

Now in Philippines

Over 1000 + Registered

Partners

In 80 Cities Across

Philippines

In Just 8 Months

FlightRaja Travels Pvt. Ltd.Unit C & D, 14th Floor, Romon Magsaysay Center, 1680 Roxas Boulevard, Manila

Ph: + 632 559 5959, 559 8665, Email: ph@via.com, web://ph.via.com