Veterans Pulse Survey - GfK military experience ... representative of the United States, to conduct...
Transcript of Veterans Pulse Survey - GfK military experience ... representative of the United States, to conduct...
© GfK 2016
Introduction
• Uncover unique information about how America’s veterans view their
country, military experience, benefits and overall quality of life.
• Increase awareness of Veteran’s by publicizing and disseminating
findings via media relations and social media.
• Provide information to support legislative advocacy.
• Strengthen DAV’s position as a thought leader and “go to” resource
for information and knowledge about veterans.
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Summary of results
• The study results show dramatic and significant differences in the attitudes, perceptions, and
experiences of veterans between the generational service groups.
• These differences are prevalent not only in retrospective military service and transition to civilian
life, but also perceived differences in the government benefits received by and general treatment
of other generational service groups.
• Additionally, the data demonstrates differences in the usage and impact of non-profit
organizational assistance in transitioning to civilian life. The findings indicate clear systemic
differences in the overall pre- and post-military experience of veterans by generational service
groups and support the existence of distinct generational sub-populations within American
veterans’ population.
• The research further highlights the unique methodological challenges experienced in surveying
the different service groups and the nonresponse techniques implemented to improve cooperation
rates and data quality. The research contains both methodological and substantive implications for
future studies research governmental program evaluation, health policy and outcomes, and
outreach efforts for American veterans.
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Methods
• GfK utilized KnowledgePanel®, a probability-based web panel designed to be
representative of the United States, to conduct The DAV Veterans Pulse Survey.
• The target population for the sample consisted of non-institutionalized adults age 18
and over, residing in the United States, who previously served on active duty in the
U.S. military for six months or longer, but were no longer on active duty.
• The survey consisted of two stages: an initial screening survey for veterans’ status
and the main survey with the study-eligible respondents.
• The data collection field period was 16 days: (8/4/15 to 8/19/15)
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Veterans of all generations have a very positive
view of their military service
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Do you feel your service in the military had an overall positive impact on your life?
50%
35%
9%
3% 3% 1%
Strongly agree Agree Neutral Disagree Strongly disagree NA/Not Sure
85%
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The vast majority of America’s veterans would
serve again—79% say they would choose to “do it
all over again.”
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How much do you agree/disagree with the statements – If I had to do it all over again I would repeat my military service.
7.9 /10
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Female veterans are also just as likely to say, if
they had to do it all over again, they would repeat
their military service.
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How much do you agree/disagree with the statements –
If I had to do it all over again I would repeat my military service.
45%
33%
11%
5% 4% 1%
Strongly agree Agree Neutral Disagree Strongly disagree NA/Not Sure
78%
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95% who served 15 years or more strongly
agree/agree that military service had an overall
positive impact on their life
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Do you feel that your service in the military had an overall positive impact on your life ?
83%
85%
95%
6 mos. To 4 years
5 to 14 years
15 and plus years
Active Duty Service Time
n=1484, Percent agree and strongly agree
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Less than half of veterans believe benefits they
were promised have been delivered
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37% 44% 18% Awareness Benefits Received Disabled Vets
I am aware of all the
veterans' benefits I am
eligible for and how to
take advantage of
them.
I have received the
veterans' benefits
(health, disability,
financial, education) that
I was promised.
Disabled veterans have
received the benefits
they were promised.
.
28% Other Vets
I believe that other
veterans have received
the benefits they were
promised.
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Public Treats Us Well
Do you agree/disagree
with the statements - The
American Public treats
veterans well.
Government Treats
Us Well
Do you agree/disagree
with the statements - The
federal government treats
veterans well.
Promises Kept
Do you feel that promises
the government made to
you as a veteran have
been kept ?
Talent Market Germany Many do not believe the government or
American public treat veterans well
48% 22% 53%
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Pre 9/11 era veterans more likely to say
military service had an overall positive
impact on their life Do you feel that your service in the military had an overall positive impact on your life ?
86%
83%
89%
84%
WWII & Korean War
The text demonstrates
how your own text will look.
Vietnam Era
The text demonstrates
how your own text will look.
Pre-9/11
The text demonstrates
how your own text will look.
Post-9/11
The text demonstrates
how your own text will look.
© GfK 2016
Pre 9/11 era veterans more likely to say military
service had an overall positive impact on their life Do you feel that your service in the military had an overall positive impact on your life ?
53% 50%
59%
48%
32% 32% 30%
36%
60% 10% 40% 30% 50% 40% 30% 20% 3% 3% 2% 3%
0%
20%
40%
60%
80%
100%
WWII & Korean War(n=133)
Vietnam Era(n=736)
Pre 9/11(n=393)
Sept. 2001 or later(n=222)
Service Era
Strongly agree
Agree
89% Pre 9/11
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Post 9/11 era veterans more likely have a disability,
Vietnam era disabled vets largely think the level of
disability compensation they receive is unfair
Disability Rating
Do you have a disability rating from the U.S.
Department of Veterans Affairs ?
Is the compensation fair?
Do you believe the amount of compensation you are
receiving for your service-related disability is fair ?
13% 21%
30% 36%
4%
64%
40% 39%
0%
20%
40%
60%
80%
100%
WWII & Korean War(n=133)
Vietnam Era(n=736)
Pre 9/11(n=393)
Sept. 2001 or later(n=222)Service Era
DisabilityRating
disagreecompensationis fair
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Some perceptions that 9/11 era veterans
receive better treatment .
11%
22%
43%
12%
5% 7%
Strongly agree AgreeNeither diagree or agree Disagree
33%
Treatment by the Federal government
The federal government treats veterans who served after
9/11 better than it treats veterans who served before 9/11
Treatment by the American public
The American public treats veterans who served after 9/11
better than it treats veterans who served before 9/11
17%
34% 32%
10%
2% 5%
Strongly agree AgreeNeither diagree or agree Disagree
51%
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Non-response follow-up
• As a standard, email reminders to non-responders were sent on day three of the field period. • Beyond the standard email reminder on day three of the field period, the following steps were also taken:
• Additional email reminders to non-responders were sent on days # 9 and 15 of the field period; • Telephone reminder calls by professional interviewers were made to non-responders starting on days #5 and 12 of the field period.
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Methods • Screener cooperation rate of 59.2%; 1,701 total qualified completes
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0%
20%
40%
60%
80%
100%
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
Percentage Of Total Qualified Completes By Day
E-mail Reminder Telephone Reminder
Unweighted cases
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Methods
Unweighted cases; WWII & Korean War Era n=136, Vietnam Era n=736; Pre 9/11 Era n=393, Post 9/11 n=222
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0%
20%
40%
60%
80%
100%
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
Percentage Of Total Qualified Completes By Sample By Day
WWII & Korean War Era
Vietnam Era
Pre 9/11 Era
Post 9/11 Era
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Conclusions and Discussion
• The study points to a general positive impact veterans
have of their service
• However, there is widespread belief the promises made
to veterans have not been kept with respect to benefits
• Veterans are eager to share their experiences, post 9/11
vets harder to contact
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Thank you!
Contact: Bob Torongo, Ryan Tully
email: [email protected], [email protected]