Ventana Research Operations and Supply Chain in 2019 · Ventana Research Operations and Supply...

© 2019 Ventana Research1

Ventana Research Operations and Supply Chain

Research in 2019Setting the annual expertise and topic agenda

@ventanaresearch In/ventanaresearchblog.ventanaresearch.com

Mark SmithCEO & Chief Research Officer

https://twitter.com/VentanaResearch

https://www.linkedin.com/company/38266

http://blog.ventanaresearch.com/


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providing expertise and actionable guidance on

mainstream business processes and disruptive

digital technologies.

We deliver to our clients a unique set of research

and expertise-based offerings including

workshops, assessments and our subscription-

based Ventana On-Demand advisory service.

Ventana Research helps organizations of all sizes

globally to improve business performance.

Ventana Research – Guiding Business and IT


Ventana Research Expertise Agenda

Our Research Agenda and expertise in critical business and technology topics is driven by our analysts’ deep understanding of business requirements and our knowledge of technology providers.

Through our primary and secondary market research methods, we are able to provide insights and best practices to line of business and IT, and across vertical industries that will help any organization reach its maximum potential.


Digital Innovation in Operations is Business Opportunity


Technology Innovation Transforming Operations

Digital Technology helps organizations innovate and transform business and IT processes to improve efficiency and effectiveness.

Analytics

DataConversational

ComputingCollaborative Computing

Artificial Intelligence Blockchain

eXtended Reality (XR)Mobile

ComputingInternet of Things


Digital Business Unifies People for Operational Experience


Ventana Research Expertise Areas

Our business areas of expertise help organizations examine how to innovate and transform their processes and enable their people to effectively execute.

Analytics

MarketingHuman Capital Management

Digital Technology

Data Customer Experience

SalesOperations and

Supply ChainOffice of Finance

Expertise Areas


Expertise Overview

The operations and supply chain of an organization is responsible for the efficient delivery of products and services using the resources of the organization.

Continuous Planning

Work and Resource Management

Product Information Management

Price and Revenue Management

Continuous Supply Chain

ERP


Continuous Planning

Overview

• Predictive planning uses technology to support collaborative, rapid planning and review cycles.

Direction

• Businesses must use technology to make planning more agile and easier.

• Use of cloud and in-memory makes shorter enterprise planning and review cycles feasible.

• Reimagine silo-based to continuous planning to achieve better results.

Market Research

• Benchmark: Business Planning (Q1 Launch)

• Value Index: Business Planning (Q1 Launch)


Continuous Supply Chain

Overview

• Continuous supply chain is an approach that intelligently automates interactions with the supply chain and its processes, generating actionable information.

Direction

• Digital technologies are advancing supply chain potential for improved performance.

• Optimizing engagement of supply chain increases potential in achieving outcomes.

• New investments are required to automate and optimize supply chain actions.

Market Research

• Dynamic Insights: Continuous Supply Chain (Q2 Launch)


Enterprise Resource Planning (ERP)

Overview

• ERP technology is evolving to enable “continuous supply chain,” a more engaged and forward looking management approach.

Direction

• ERP and other software is evolving to streamline and restructure the supply chain function.

• Planning, analytics and UX have made significant process re-engineering possible.

• Cutting administrative overhead and embracing talent are key challenges for COOs.

Market Research

• Benchmark: Next Generation ERP (Q1 Launch)


Pricing and Revenue Management

Overview

• Pricing and Revenue Management enables

sustainable margin improvement in B2B transactions

by embedding analytics into the sales process.

Direction

• B2B pricing and revenue management entering mainstream and will be increasingly accessible.

• Refining analytics and providing end-to-end management makes software more usable.

• Pricing and revenue management is a way to achieve a sustainable competitive advantage.

Market Research

• Benchmark: Dynamic CPQ (Q2 Launch)


Product Information Management

Overview

• Product Information Management is technology that provides the ability to consistently manage product and related information being used by business processes and consumers.

Direction

• Modernizing PIM to support digital experience across channels will increase engagement.

• Transition of PIM to cloud will accelerate time to value in products.

• Adopt robotic automation for product information quality to increase customer satisfaction

Market Research

• Dynamic Insights: Product Experience (Q1 Launch)

• Value Index: Product Information Management (Q1 Release)


Work & Resource Management

Overview

• Work and Resource Management is a systematic approach to prioritizing work and optimizing the use of resources to improve accountability and efficiency in achieving the outcomes needed by the organization.

Direction

• Streamlining tasks and activities for work and utilizing resources is shifting rapidly

• Engagement of work to perform is simplified through accessibility of mobile technologies.

• Utilize applications designed for worker efficiency is essential for productivity.

Market Research

• Dynamic Insights: Work & Resource Management (Q1 Launch)


Technology Areas of Focus for Operations / Supply Chain

Predictive Planning• AI and machine learning

• Big data analytics

• Mobile and collaborative

• Predictive analytics

• User experience

Enterprise Resource Planning• Blockchain Distributed Ledgers

• End-to-end process management

• Internet of Things

• Mobile and collaborative

• User experience

Product Information Management• Content management

• Collaboration

• Data, integration and analytics

• Digital assets

• Master Data Management

• Product experience

Work and Resource Management• Asset management

• Project management

• Portfolio management

• Task and activity management

• Worker self-service


Market Research for Operations / Supply Chain

Benchmark Research• Business Planning (Q1 Launch)

• Dynamic CPQ (Q2 Launch)

• Next Generation ERP (Q1 Launch)

Dynamic Insights Research• Product Experience (Q1 Launch)

• Continuous Supply Chain (Q2 Launch)

• Work & Resource Management (Q1 Launch)

Value Index Research• Business Planning (Q1 Launch)

• Product Information Management (Q1 Release)


The Future of Operations is Just Ahead

Achieving Success in Operations Requires Change


Technology Buyers

• Advisory and Research Services• Benchmark Assessment • Educational Workshops• Market Consultation Service• Research Reports• Technology Assessments• Vendor Selection Guidance

Technology Providers

• Advisory and Research Service• Benchmark Research Services• Digital Content Services• Market Consultation Service• Research Reports• Speaking Services• Strategic Consulting

Our Services for Buyers and Providers Can Help


Questions?

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Ventana Research Operations and Supply Chain

Research in 2019Setting the annual expertise and topic agenda

@ventanaresearch In/ventanaresearchblog.ventanaresearch.com

Mark SmithCEO & Chief Research Officer

https://twitter.com/VentanaResearch

https://www.linkedin.com/company/38266


Ventana Research Operations and Supply Chain in 2019 · Ventana Research Operations and Supply...

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