Vendor Landscape: Agile Requirements Management · Vendor Landscape: Agile Requirements Management...
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Vendor Landscape: Agile Requirements ManagementVendors Are Bridging The Agile Requirements Gap
by Amanda LeClair and Kurt BittnerJuly 15, 2016
For For AppLiCAtion DeveLopment & DeLivery proFessionALs
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Key takeawaysAgile Requirements Management Is A small But Growing Markettoday, there are 14 vendors in the Agile requirements management market; their primary customers are in highly regulated industries. As companies in less regulated industries transition to Agile, they discover that they need more robust requirements management capabilities that will drive market growth.
Agile Requirements Management Blends The Best of Traditional And Agile Approachesneither traditional waterfall nor pure Agile development methodologies have cracked the code on delivering the “right” software fast. Agile requirements management blends essential traditional techniques like traceability with Agile techniques like user story management to focus on delivering quality software on the first try.
What Is Differentiating for Vendors Today Will Become Table stakes TomorrowAgile requirements management vendors are building and improving a variety of new capabilities to augment their products. Customers will quickly come to expect these features, such as end-to-end traceability and deep social collaboration support, as the market matures.
Why read this reportAgile practices have revolutionized software development, but organizations still find that their requirements management capabilities need work, as they struggle with issues such as omitting requirements and needing more compliance documentation than “pure” Agile provides. Agile requirements management tools address these concerns by extending Agile development practices into the early design phases of the life cycle. this report analyzes the vendor landscape for Agile requirements management solutions to help application development and delivery (AD&D) leaders make the right choices to support Agile practices that deliver better software faster.
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table of Contents
Dev Teams Still Struggle With Requirements, Despite Going Agile
Agile Requirements Take A Balanced, Blended Approach
The Seven Core Capabilities Of Agile Requirements Management
Who’s Who In Agile Requirements Management
recommendations
Complement Traditional With Agile For Better Results
Supplemental Material
notes & resources
Forrester interviewed and/or surveyed 15 vendor companies including Blueprint software, CA technologies, eDev technologies, enalean, Hewlett packard enterprise, iBm, Jama software, micro Focus, polarion software, seapine software, serena software, serlio software, technosolutions, versionone, and visure solutions.
related research Documents
Breakout vendors: Agile requirements management
Bring Design practices to Application Development
techradar™: modern software requirements management tools, Q2 2016
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Vendor Landscape: Agile Requirements ManagementVendors Are Bridging The Agile Requirements Gap
by Amanda LeClair and Kurt Bittnerwith Christopher mines and taylor turrisi
July 15, 2016
For For ApplicAtion Development & Delivery proFessionAls
Vendor Landscape: Agile Requirements ManagementJuly 15, 2016
© 2016 Forrester research, inc. Unauthorized copying or distributing is a violation of copyright law. [email protected] or +1 866-367-7378
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Vendors Are Bridging The Agile Requirements Gap
Dev teams still struggle With requirements, Despite Going Agile
Agile and Devops practices have helped software development teams build and deliver faster. more than half of developers in Forrester’s Global Business technographics® Developer survey, 2016 said that their teams either build on-demand, daily, or multiple times a day; a further 33% release monthly or faster.1 Unfortunately, AD&D pros still struggle to meet customer needs and improve experiences: in the more than 1,500 Website User experience reviews Forrester has conducted, just 3% of websites have earned a passing grade and year-over-year improvement has been marginal.2 Delivering faster is important, but delivering the right solution faster is what differentiates digital predators from digital prey. requirements practices are the means by which companies decide upon and define the software functionality that their dev teams will create; done well, they’re foundational to software’s role in improving customer experiences and business results. Despite Agile advances, organizations still struggle to balance speed and quality at the front end of the development life cycle, because:
› Traditional requirements processes delay the feedback loop. traditional requirements approaches take a lot of time and resources up front to identify and define requirements — but there’s no guarantee that even perfectly implementing the requirements will deliver the desired results. subject-matter experts are not all-knowing, and often the only way to be sure that a requirement is correct is to get feedback from real customers — the sooner, the better.3
› Agile practices help teams move faster, but faster doesn’t always mean better. simply delivering faster is not enough. the larger and more complex the development effort, the more organizations struggle to keep a consistent customer focus. Agile practices rely heavily on people “doing the right thing” and on a product owner to make sure everything gets done. that can lead to missed requirements when the product owner can’t be everywhere at once.
“We actually found that moving to Agile resulted in slower delivery in cases where teams had to backtrack late in the release cycle to implement missed requirements.” (Development manager, large multinational manufacturing company)
› faster feedback is essential, but it’s no substitute for doing a better job the first time. obtaining feedback faster works when teams can frame hypotheses in terms of choices, but it won’t tell them what’s missing. that’s where structured Agile requirements approaches help organizations engage the right stakeholders at the right time.
Agile requirements take A Balanced, Blended Approach
Delivering quality software depends on getting customer feedback quickly and early in the development process. While traditional practices help teams stay compliant and Agile development helps teams deliver faster, neither methodology has fully cracked the code of how to produce quality software that meets customer expectations. Agile requirements management blends the best practices from traditional requirements management and both traditional and Agile project management (see Figure 1). Forrester defines Agile requirements management tools as:
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Vendors Are Bridging The Agile Requirements Gap
Software that supports user story creation and management, traceability to other requirements, and test cases; offers social collaboration to track requirements-related discussions and decisions; tracks requirements status and change impact analysis; and integrates with Agile project management tools to support backlog and requirement prioritization.
organizations extending Agile with requirements management practices combine:
› Traceability and some documentation from traditional requirements management . . . traceability and change impact analysis are core requirements management capabilities that allow teams to track when and where requirements are satisfied. Developers, especially in highly regulated industries, also rely on the documentation from traditional requirements practices to meet compliance needs. While the need for traceability and documentation can easily lead to teams overcapturing, balancing essential traceability and documentation helps them deliver faster without missing core requirements.
› . . . with epics and prioritization from Agile project management . . . Agile project management techniques enable teams to move faster by breaking down development projects into smaller parts. Working in sprints, developers build faster and project timelines are more transparent to the business. smaller, more frequent release cycles also reduce risk compared with all-encompassing releases.
› . . . which improves focus on the customer. Agile requirements management pulls stories from user epics that are informed by ethnographic customer research and linked to customer journey mapping and detailed personas. User stories that will have the most impact on the customer are prioritized. post-release, application analytics tools capture customer efficacy by tracking their usage of new or updated features.
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Vendors Are Bridging The Agile Requirements Gap
fIGURe 1 Agile requirements management Blends the Best practices of three Disciplines
Traditional requirements management
Agile project management Traditional project management
• Document management• Approval processes• Impact analysis• Requirements traceability
• Backlog management• Sprint planning• Agile resource management• Gantt charts
• Prioritization• Traceability• Collaboration• Testing tool
integration• Visualization• Scalability• User story
support
• Schedulemanagement
• Resourcemanagement
• Cross-projectmanagement
• Themes/epics/user stories
• Work tracking• Status reporting
• Status reporting/analytics
Agile requirementsmanagement
the seven Core Capabilities of Agile requirements management
Agile requirements management sits at the intersection of traditional requirements management and project management techniques; it identifies and prioritizes “true” requirements by approaching them through a customer-centric lens. there are seven core capabilities for Agile requirements management tools:
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Vendors Are Bridging The Agile Requirements Gap
1. support for Agile methodologies. Agile requirements management tools must support the leading Agile methodologies, including scrum, Lean/Kanban, and sAFe. As Asif sharif of eDev technologies stated, “Agile is like Baskin-robbins — there are more than 20 flavors. Ask 20 customers what they mean by ‘Agile’ and you’ll get 20 answers.”4 tools must be flexible enough to meet customer needs for whatever flavor of Agile they have chosen. Agile requirements management tools include features such as Gantt and burndown charts and flexible requirements hierarchy frameworks to support the variety of Agile techniques.
2. Traceability and change impact. While organizations don’t need to trace and document everything, Agile requirements management tools augment Agile practices such as scrum meetings with traceability features to ensure that releases satisfy business requirements and comply with industry regulations.
3. support user story creation and management. Agile development teams have evolved from writing requirements in the form of use cases to writing them as user stories — so requirements management tools must now support user story generation and management. For organizations whose user stories are informed in part by customer experience and design teams, this can also mean integration with tools that were not formerly linked in the development tool chain. Agile requirements management tools include templates or the ability to autogenerate user stories to help dev teams adjust to a new way of writing requirements.
4. social collaboration. Collaborating on requirements via email or Word documents, while still popular, is archaic compared with the collaboration features built by Agile requirements management vendors. in-tool features such as tagging, commenting, and decision-tracking not only allow a broader audience of stakeholders easy communication and transparency, they also keep a clean record of requirements deliberation.
5. Visualization of requirements, business processes, and/or prototypes/wireframes. increasingly, developers rely on application visualizations to elicit requirements, especially for consumer-facing applications. A picture is worth a thousand words; and for requirements management, the ability to integrate with a prototype or business process model takes translation responsibilities out of developers’ hands so they can focus on building the right thing the first time.
6. Designed for enterprise scalability. enterprises don’t just want a handful of their development teams building and delivering quickly — they want the entire organization to be Agile. While individual development teams typically engage with an Agile requirements management tool first, vendors have seen deals quickly grow to enterprise scale as their customers seek consistency.
7. Integrate with or offer APIs to ALM and testing tools to fill the gaps. Agile requirements management tools cannot support the entire software development life cycle (sDLC), but they must integrate with other tools that do. Agile requirements management tools integrate with application life-cycle management (ALm), testing, and analytics tools to close the development loop.
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Who’s Who in Agile requirements management
Agile requirements management tools are a small segment of the tool chain across the sDLC, and the market is a small slice of the $10 billion global market for software development tools.5 today, there are 14 vendors whose offerings encompass the seven core Agile requirements management capabilities (see Figure 2):
› Blueprint software. A toronto-based software provider founded in 2004, Blueprint software targets large enterprises and has a customer base primarily in the financial services, retail, and healthcare sectors. storyteller, launched in 2016, is Blueprint’s Agile requirements management product; it allows stakeholders to graphically capture business and usage scenarios and then autogenerates consistent, quality user stories in a “given X when y, then Z” format.
› cA Technologies. Based in new york City, CA technologies acquired rally software in 2015 and incorporated rally’s Agile development software and services into the CA Agile Central product suite. CA primarily sells to large enterprises — most commonly in the financial services, government, and healthcare sectors — and is currently expanding its sales effort beyond north America. CA Agile Central is built on a multitenant saas platform that helps support and scale Agile for the enterprise.
› eDev Technologies. toronto-based eDev technologies is a software provider whose customer base is primarily midsize to large enterprises in the financial services, medical device, and government industries. eDev’s modern requirements suite is built directly on top of the popular microsoft tFs platform and integrates with the entire office suite, which provides familiarity for stakeholders across business and technology management teams.
› enalean. French open source software company enalean provides its tuleap development, collaboration, and workflow platform primarily to midsize enterprises in the high-tech, telecommunications, and transportation industries. enalean practices what it preaches: tuleap is a 100% Agile-developed and -maintained tool that integrates with other popular open source tools like Git and Jenkins.
› Hewlett Packard enterprise. Hpe, created when Hewlett packard split in late 2015, includes the enterprise Group, services, software, and Financial services divisions. the company is based in palo Alto, California and supports Agile requirements management within its octane ALm offering. Hpe launched ALm octane manager in 2016 to target midsize enterprises. its top three verticals include financial services, telecommunications, and automotive. requirements management capabilities for Agile and lean delivery are embedded in Hpe’s ALm software solution set, which also supports open source tools and software.
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Vendors Are Bridging The Agile Requirements Gap
› IBM. iBm’s rational Doors is one of the most well-known traditional requirements management products on the market. Doors next Generation, launched in 2007, emphasizes Agile requirements management by embedding the sAFe methodology directly in the tools. iBm is based in Armonk, new york and targets large enterprise and public sector clients; its top three verticals are automotive, aerospace and defense, and government (enterprise it).
› Jama software. Founded in 2007, portland, oregon-based Jama software’s clients are primarily midsize enterprises in the aerospace, defense, semiconductors, and medical device industries. in 2012, Jama began building social collaboration features, dubbed the stream, that allow users to tag, comment, and track decisions within an application. this level of collaboration support helps organizations transitioning to Agile shift away from siloed decision and review processes.
› Micro focus and serena software. micro Focus, a UK-based software provider, recently acquired California-based serena software. micro Focus will continue to offer Atlas, the Agile requirements management tool it launched in 2014, and serena Dimensions rm as separate product lines. micro Focus and serena both have strong customer bases in the aerospace and defense, automotive, and medical devices verticals; serena also has many customers in the healthcare industry. micro Focus’ Atlas offers traceability between tools, enabled by the change management hub on which it’s built; this gives stakeholders across the sDLC a transparent view of requirements status. serena Dimensions rm also supports end-to-end traceability and integrates with serena’s prototype Composer to link and track user interface (Ui) and business process modeling requirements.
› Polarion software. California-based polarion is an ALm vendor that was acquired by siemens in late 2015. the ALm suite includes polarion requirements, which was launched in 2008. polarion targets small enterprises, primarily in the automotive, medical devices, and software industries. polarion’s LiveDocs technology, which allows development teams to create, manage, and collaborate on documents directly in the browser, is a popular feature among its customers.
› seapine software. ohio-based seapine software’s offering in the Agile requirements management space is called testtrack. seapine targets small and medium-size businesses (smBs) primarily in the life sciences, financial services, and energy and utilities verticals. seapine’s test case management and integration offering, testtrack tCm, allows teams to autogenerate test cases from approved requirements.
› serlio software. Founded in 2002, serlio software is based in Wauwatosa, Wisconsin. serlio’s customers are primarily midsize enterprises in the pharmaceuticals, financial services, and healthcare industries. CaseComplete, serlio’s Agile requirements offering, includes requirements.cc, which is a cloud-based tool to help teams transition away from relying on traditional documents and toward review requirements.
› Technosolutions. Headquartered in vancouver, Washington, technosolutions provides topteam Analyst and topteam Agile software primarily to customers in the financial services, health sciences, and embedded software industries. topteam Agile and topteam Analyst share a
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Vendors Are Bridging The Agile Requirements Gap
repository of enterprise artifacts, including business processes, business rules, application simulations, and visualizations, that can be linked to user stories. the shared repository allows users to manage end-to-end traceability.
› Versionone. Atlanta-based ALm vendor versionone has more than 250 midsize to large enterprise clients, mostly in the high-tech, financial services, and government verticals. versionone Lifecycle manages requirements as part of ALm and provides flexibility for requirements planning in a hierarchical manner to whatever degree of detail stakeholders desire. in 2015, versionone also introduced the Communities feature, which is a repository for best practices and center-of-excellence-type information; it also provides support for sAFe within the platform.
› Visure solutions. san Francisco-headquartered visure solutions has a strong customer base in the automotive and medical device industries. First offered in 2003, visure requirements is primarily used by smBs but also supports enterprise environments. visure requirements provides organizations transitioning to Agile with out-of-the-box templates to guide team processes, provide sample data, and configure Uis to jumpstart requirements management.
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fIGURe 2 Agile requirements management vendors
Agile requirementsmanagement product:Storyteller
Enterprise clients:More than 250
Related product(s):Blueprint
Top 3 verticals:• Financial services• Retail• Healthcare
Top 3 countries:• US• UK• China
Pricing model:Per-enterprise pricing
Example unique feature:Supports autogenerateduser stories
Out-of-the-box integrations:• CA Technologies• Jira• Microsoft TFS• VersionOne
Blueprint SoftwareHeadquarters
Toronto 150 to 200 $15 million to $20 million*
Employees 2015 revenues
Product launch:2016
*Forrester estimate†CA Technologies has primarily focused on North America but is now expanding into other geographies.
Agile requirementsmanagement product:CA Agile Central
Enterprise clients:More than 250
Related product(s):• CA Agile Transformation Services• CA Agile Academy
Top 3 verticals:• Finance• Government• Healthcare
Top 3 countries:†
• US• Canada
Pricing model:User-based subscription
Out-of-the-box integrations:An extensive catalog that includesCaliber, Git, and HP ALM/QualityCenter
CA TechnologiesHeadquarters
New York City 11,500 $4.3 billion
Employees 2015 revenues
Product launch:2001
Example unique feature:Multitenant SaaS platform tosupport and scale enterpriseAgile
Agile requirementsmanagement product:Modern requirements suite
Enterprise clients:50 to 100
Related product(s):• SmartOf�ce4TFS• inteGREAT4TFS
Product launch:2014
Top 3 verticals:• Financial services• Medical devices• Government
Top 3 countries:• US• Canada• UK
Pricing model:User-based subscription(perpetual license) withvolume-based discounts
Out-of-the-box integrations:Built on top of Microsoft TFS;Integration with Of�ce suite(seven apps)
eDev TechnologiesHeadquarters
TorontoEmployees
70 to 802015 revenues
$5 million to $10 million*
Example unique feature:Built directly on Microsoft TFS/VSTS
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fIGURe 2 Agile requirements management vendors (Cont.)
*Forrester estimate‡Additional integrations are available through Tuleap trackers.§Forrester estimate. Hewlett-Packard announced its split into two companies (HP and HPE) inNovember 2015. The estimate for 2015 is based on revenues from segments that now comprise HPE.
Agile requirementsmanagement product:ALM Octane Manager
Enterprise clients:More than 250
Related product(s):• Agile Manager• HPE Quality Center
Product launch:2016
Top 3 verticals:• Finance• Telecommunications• Automotive
Top 3 countries:• US• Germany• UK
Pricing model:User-based subscription
Out-of-the-box integrations:Extensive integrations availableincluding Microsoft Visual Studioand TFS, Jira, other HPE tools,and open source tools
Hewlett Packard EnterpriseHeadquarters
Palo Alto, CaliforniaEmployees
252,0002015 revenues
$52 billion§
Example unique feature:Support for open sourcestandards and tools withinHPE ALM software
Agile requirementsmanagement product:DOORS Next Generation
Enterprise clients:More than 250
Related product(s):IBM Collaborative LifecycleManagement
Product launch:2007
Top 3 verticals:• Automotive• Aerospace and defense• Government
Top 3 countries:• US• Germany• UK
Pricing model:User-based subscriptionwith volume-based discounts
Out-of-the-box integrations:Extensive integrations availableincluding IBM CLM (RQM & RTC),Jira, and Microsoft Of�ce.
IBMHeadquartersArmonk, NY
Employees435,000
2015 revenues$81 billion
Example unique feature:SAFe methodology embeddedin tooling
Agile requirementsmanagement product:Tuleap Enterprise
Enterprise clients:50
Related product(s):N/A
Product launch:2011
Top 3 verticals:• Hi-tech• Telecommunications• Transportation
Top 3 countries:• France• US• Canada
Pricing model:Open source
Out-of-the-box integrations:‡
• Git• Hudson• SVN• Jenkins• Gerrit
Enalean HeadquartersLe Bourget-du-Lac,France
Employees20 to 25
2015 revenues<$1 million*
Example unique feature:Tuleap is a 100% Agile-developedand -maintained product.
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Vendors Are Bridging The Agile Requirements Gap
fIGURe 2 Agile requirements management vendors (Cont.)
Agile requirementsmanagement product:Jama
Enterprise clients:51 to 100
Related product(s):N/A
Product launch:2007
Top 3 verticals:• Aerospace and defense• Semiconductors• Medical devices
Top 3 countries:• US• Germany• Canada
Pricing model:User-based subscription
Out-of-the-box integrations:• Jira• VersionOne• CA Agile Center
Jama SoftwareHeadquarters
Portland, OregonEmployees150 to 200
2015 revenues$15 million to $20 million*
Example unique feature:Jama Stream for socialcollaboration
*Forrester estimate
Agile requirementsmanagement product:Atlas
Enterprise clients:26 to 50
Related product(s):Caliber
Product launch:2014
Top 3 verticals:• Aerospace and defense• Automotive• Medical devices
Top 3 countries:• US• Germany• Canada
Pricing model:User-based subscription
Out-of-the-box integrations:• CA Agile Center• Microsoft TFS• Jira• HP ALM, Quality Center• Silk Central
Micro FocusHeadquartersNewbury, UK
Employees4,500
2015 revenues$1.3 billion
Example unique feature:Cross-tool traceability: Tracesrequirements and links to multipletest management tools.
Agile requirementsmanagement product:Serena Dimensions RM
Enterprise clients:51 to 100
Related product(s):Dimensions CM
Product launch:2004
Top 3 verticals:• Finance• Healthcare• Aerospace and defense
Top 3 countries:• US• Germany• UK
Pricing model:User-based subscription;perpetual licenses
Out-of-the-box integrations:Extensive integrations includingHP Quality Center/ALM, MicrosoftOffice, enterprise architect
Serena SoftwareHeadquarters
San Mateo, CaliforniaEmployees
4502015 revenues
$176 million
Example unique feature:Integration with prototypecomposer for UI and businessprocess modeling requirements
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fIGURe 2 Agile requirements management vendors (Cont.)
Agile requirementsmanagement product:Polarion Requirements
Enterprise clients:More than 250
Related product(s):• Polarion ALM• Polarion QA
Product launch:2008
Top 3 verticals:• Automotive• Medical devices• Software
Top 3 countries:• US• France• Germany
Pricing model:User-based subscription;cloud/SaaS
Out-of-the-box integrations:• Matlab Simulink• Microsoft TFS• HP Quality Center• Jira
Polarion SoftwareHeadquarters
Alameda, CaliforniaEmployees100 to 200
2015 revenues$25 million to $30 million*
Example unique feature:LiveDocs technology fordocument creation, management,and collaboration
*Forrester estimate
Agile requirementsmanagement product:TestTrack
Enterprise clients:More than 250
Related product(s):• Surround SCM• QA Wizard Pro
Product launch:2009
Top 3 verticals:• Life sciences• Financial services• Energy and utilities
Top 3 countries:• US• Germany• UK
Pricing model:User-based subscription;perpetual licensing
Out-of-the-box integrations:• Jira• Git• GitHub
Seapine SoftwareHeadquartersMason, Ohio
Employees60
2015 revenues$10 million to $15 million*
Example unique feature:Integration with TestTrack TCMautomatically links test cases toparent requirements.
Agile requirementsmanagement product:CaseComplete
Enterprise clients:11 to 25
Related product(s):
Product launch:2004
Top 3 verticals:• Pharmaceuticals• Finance• Healthcare
Top 3 countries:• US• UK• Australia
Pricing model:User-based subscription
Out-of-the-box integrations:• Jira• HP ALM, Quality Center• Microsoft TFS• Sparx Enterprise Architect
Serlio SoftwareHeadquarters
Wauwatosa, WisconsinEmployees
1 to 102015 revenues
$1 million to $5 million*
Example unique feature:Requirements.cc is a cloud-based collaboration tool withinCaseComplete.
N/A
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fIGURe 2 Agile requirements management vendors (Cont.)
Agile requirementsmanagement offering:TopTeam Agile
Enterprise clients:11 to 25
Related offerings:TopTeam Analyst
Offering launch:2015
Top 3 verticals:• Financial services• Health sciences• Embedded software
Top 3 countries:• US• Canada• Germany
Pricing model:User-based subscription;on-premises license
Out-of-the-box integrations:• HP ALM, Quality Center• Microsoft TFS• Jira• CA Agile Center• VersionOne
TechnoSolutionsHeadquarters
Vancouver, WashingtonEmployees
50 to 752015 revenues
$5 million to $10 million*
Example unique feature:Shared repository with TopTeamAnalyst
*Forrester estimate
Agile requirementsmanagement product:VersionOne Lifecycle
Enterprise clients:more than 250
Related product(s):• VersionOne Continuum• VersionOne ALM Connect
Product launch:2002
Top 3 verticals:• Hi-tech• Financial services• Government
Top 3 countries:• US• UK• Canada
Pricing model:User-based subscription
Out-of-the-box integrations:Extensive integrations includingHP ALM/QC, Jira, Microsoft,IBM Rational, and ServiceNow
VersionOneHeadquartersAtlanta, GA
Employees155
2015 revenues$25 million to $30 million*
Example unique feature:“Communities” within VersionOneto store, communicate, andcollaborate on best practices
Agile requirementsmanagement product:Visure Requirements
Enterprise clients:11 to 25
Related product(s):Visure Report Manager
Product launch:2008
Top 3 verticals:• Hi-tech• Financial services• Insurance
Top 3 countries:• Germany• UK• US
Pricing model:Per-enterprise;license-based subscriptions
Out-of-the-box integrations:Extensive integrations availableincluding HP Quality Center,Jira, and Enterprise Architect.
Visure SolutionsHeadquartersSan Francisco
Employees11 to 50
2015 revenues$1 million to 5 million*
Example unique feature:Agile templates within the toolwith example process, data,and UI configurations
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Vendors Are Bridging The Agile Requirements Gap
Recommendations
Complement traditional With Agile For Better results
organizations that adopt Agile development do so because they need to be fast and flexible in their approach to requirements. At the same time, they cannot afford to miss critical customer requirements or fail to satisfy compliance needs. organizations turning to Agile requirements solutions to fill these gaps need to balance a competing set of goals to choose the best course:
› for regulatory concerns, focus on traceability and documenting decisions. All of the vendors in the Agile requirements management market have deep industry experience in highly regulated industries. organizations with regulatory concerns should focus on robust traceability capabilities from ideation through deployment. these organizations should also prioritize tools whose collaboration features enable decision-tracking and changes for a cleanly documented requirements history.
› for consumer-facing applications, focus on visualization and outcome support. prototyping tools have only moderate success for Agile requirements management.6 However, for consumer-facing applications where prototyping or wireframing is a foundational part of development, organizations should focus on tools that integrate and track visual inputs alongside textual requirements. to close the loop, dev teams should also look for integration capabilities with application analytics tools that track feature usage by customers to inform future requirements.
› When delivery speed matters most, focus on link to Agile project management. more than half of development organizations are still transitioning away from waterfall practices and following a hybrid Agile methodology. Delivery speed is still a challenge for these teams, so they should focus on tools with strong integration with Agile project management features or integrations as they adapt to new Agile disciplines.
› for diverse stakeholders, focus on improving social collaboration and transparency. Agile development often means broader stakeholder engagement than in the past, which makes collaboration even more difficult to manage via email. organizations that find themselves with complex stakeholder involvement should focus on an Agile requirements management product that has strong social collaboration features that are intuitive to all involved.
› for enterprise scalability, focus on ease of adoption. For enterprises looking for a single solution for Agile requirements management, focus on simpler solutions that ease adoption and be less ambitious about advanced techniques. many vendors have cloud-based solutions that help organizations get started right away.
For For ApplicAtion Development & Delivery proFessionAls
Vendor Landscape: Agile Requirements ManagementJuly 15, 2016
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Vendors Are Bridging The Agile Requirements Gap
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Forrester’s Global Business technographics Developer survey, 2016 was fielded to 1,867 developers located in Australia, Brazil, Canada, China, France, Germany, india, new Zealand, the UK, and the Us.
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For For ApplicAtion Development & Delivery proFessionAls
Vendor Landscape: Agile Requirements ManagementJuly 15, 2016
© 2016 Forrester research, inc. Unauthorized copying or distributing is a violation of copyright law. [email protected] or +1 866-367-7378
16
Vendors Are Bridging The Agile Requirements Gap
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companies Interviewed for This Report
Blueprint software
CA technologies
eDev technologies
enalean
Hewlett packard enterprise
iBm
Jama software
micro Focus
polarion software
seapine software
serena software
serlio software
technosolutions
versionone
visure solutions
endnotes1 source: Forrester’s Global Business technographics Developer survey, 2016.
2 since 1999, Forrester has used its Website User experience review methodology to evaluate the user experience of 1,500 websites spanning business-to-consumer and business-to-business companies, numerous industries, and disparate geographies. We examined the trends over time and across types of sites to identify the common user experience problems that persist to this day. see the “Lessons Learned From 1,500 Website User experience reviews” Forrester report.
3 in a recent report, Forrester found that eliciting requirements from experts does not produce better software results. For more on how traditional requirements fail to deliver results, see the “Bring Design practices to Application Development” Forrester report.
4 source: interview with Asif sharif, president, eDev technologies, June 6, 2016.
5 Forrester forecasts the global software market in our biannual global tech market outlook reports. For more, see the “the Global tech market outlook For 2016 to 2017” Forrester report.
6 Forrester recently evaluated the 10 most important technologies for managing modern software requirements. We found that prototyping/wireframing tools added the most value for requirements management for consumer-facing applications, particularly mobile apps. For more, see the “techradar™: modern software requirements management tools, Q2 2016” Forrester report.
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