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Headline

Name, Date

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Building a Performance Team

Dave Murphy, 6/23/16

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What Will We Cover?

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What Will We Cover?

People

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Building a Performance Management Team

The Big Cheese

Architect Performance Engineer Web Analyst

Program Manager

Organization

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Building a Performance Management Team

The Big Cheese

Architect Performance Engineer Web Analyst

Program Manager

Organization

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Building a Performance Management Team

• Program Management

• Development Management

• Performance Architects

• Front-End Performance Analysts

• Performance Engineers

• Infrastructure and systems (network engineers, DBAs, etc.)

• Testers

• Data Scientists

• Ops and Capacity Planning

Common Roles

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Building a Performance Management Team

• Program Management

• Development Management

• Performance Architects

• Front-End Performance Analysts

• Performance Engineers

• Infrastructure and systems (network engineers, DBAs, etc.)

• Testers

• Data Scientists

• Ops and Capacity Planning

Common Roles

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It’s About Attitude

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It’s About Culture

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It’s Also About Approach

• Reporters

• Policemen

• Collaborators

Performance Personas

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It’s Also About Approach

• Measure and Test – That’s the Job

• What Should I Measure and Test?

• Little Interaction with Dev or Business

• Rarely Involved in Remediation

• Focused on my SLAs

Reporters

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It’s Also About Approach

• Measure and Test – That’s the Job

• Excellent at Pointing at Issues

• Drive Action

• No Attempt to Prioritize or Assess Impact

Policemen

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It’s All About Approach

• Gain Management Support AND Communicate Importance

• Design and Architecture is Where Performance Starts

• Naturally Curious

• Educate and Drive Best Practices

• Build and Buy Tools for Everyone

• Make Performance Self-Service

• Correlated, Data Driven Decisions

• Set Goals and Milestones across the SDLC

• Address Problems One on One

Collaborators

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Performance Team Characteristics

• Leadership Support

• Take Ownership

• Passion

• Strong Skills

• Centralized Vision, Best

Practices and Common

Conventions

• Avoid Silos

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Organizational Performance Maturity Index (OPMI)

How Do You Stack Up?