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Vector Control e-Services User Guide · PDF fileVector Control e-Services User Guide Version...
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Transcript of Vector Control e-Services User Guide · PDF fileVector Control e-Services User Guide Version...
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Vector Control e-Services User Guide
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TABLE OF CONTENTS
1. FUNCTIONS ........................................................................................................................... 3
1.1. LOGIN TO E-SERVICES ........................................................................................................ 3 1.2. APPLY FOR NEW VECTOR CONTROL OPERATOR CERTIFICATE (FOR COMPANIES) ............. 5 1.3. APPLY FOR NEW VECTOR CONTROL TECHNICIAN LICENCE (FOR INDIVIDUAL) ............... 10 1.4. APPLY FOR NEW VECTOR CONTROL WORKER CERTIFICATE (FOR INDIVIDUAL) ............. 14 1.5. WITHDRAW APPLICATION FOR VECTOR CONTROL OPERATOR CERTIFICATE ................... 17
1.6. WITHDRAW APPLICATION FOR VECTOR CONTROL TECHNICIAN LICENCE ....................... 21 1.7. WITHDRAW APPLICATION FOR VECTOR CONTROL WORKER CERTIFICATE ..................... 25 1.8. RENEW APPLICATION FOR VECTOR CONTROL OPERATOR CERTIFICATE .......................... 29 1.9. RENEW EXISTING LICENCE FOR VECTOR CONTROL TECHNICIAN LICENCE...................... 33 1.10. RENEW EXISTING LICENCE FOR VECTOR CONTROL WORKER CERTIFICATE .................... 37
1.11. CANCEL EXISTING LICENCE FOR VECTOR CONTROL OPERATOR CERTIFICATE ................ 41 1.12. CANCEL EXISTING LICENCE FOR VECTOR CONTROL TECHNICIAN LICENCE .................... 45
1.13. CANCEL EXISTING LICENCE FOR VECTOR CONTROL WORKER CERTIFICATE................... 49 1.14. CHECK APPLICATION STATUS FOR VECTOR CONTROL OPERATOR CERTIFICATE ............. 53 1.15. CHECK APPLICATION STATUS FOR VECTOR CONTROL TECHNICIAN LICENCE ................. 58 1.16. CHECK APPLICATION STATUS FOR VECTOR CONTROL WORKER CERTIFICATE ................ 63
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1. FUNCTIONS
The user guide covers the following: a) Login to e-Services b) Apply for New Licence/Certificate c) Withdraw Application d) Renew Expiring Licence/Certificate e) Cancel Existing Licence/Certificate f) Application Status Checking
1.1. Login to e-Services 1.1.1. At the e-Services Login Page (refer to Diagram 1.1.1), click on the “SingPass” icon
Diagram 1.1.1. e-Services Login Page
1.1.2. The SingPass Login Screen will be displayed. Enter your SingPass ID and Password
and click on the ‘Login’ button. 1.1.3. If login is unsuccessful, the SingPass Login Screen will be refreshed with an error
message. Follow the steps in 1.1.2 to retry with correct data.
1.1.4. If login is successful, the e-Services Home Page (refer to Diagram 1.1.4) will be displayed.
Diagram 1.1.4. e-Services Home Page.
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1.1.5. You can choose the type of application by clicking on the appropriate hyperlinks from the “Licence Application” drop down list (refer to Diagram 1.1.5).
Diagram 1.1.5. Licence Application Listing
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1.2. Apply for New Vector Control Operator Certificate (For Companies)
Select the ‘Apply for New Licence’ hyperlink from the “Licence Application” dropdown list. The ‘Select Type of Licence” page is displayed (refer to Diagram 1.2.1).
Type of e-Services Licences for application:
Vector Control Operator Certificate
Vector Control Technician Licence
Vector Control Worker Certificate
Diagram 1.2.1. Select Type of Licence to Apply.
1.2.1. At the “Select Type of Licence” page, click on the hyperlink “Vector Control Operator
Certificate”. The “Term & Conditions” page will be displayed.
Diagram 1.2.2. Public User Terms and Condition Page.
1.2.2. Read through the important information and then click on the “Agree” button. The
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“Online Registration for Vector Control Operator Certificate” page is displayed (refer to Diagram 1.2.3).
Enter all the mandatory fields. Fields marked with * are mandatory.
To select an address using postal code, enter the “Postal Code” field and click on the “Find Address” button.
Click on the ‘Next’ button.
Diagram 1.2.3. Online registration for Vector Control Operator Certificate
1.2.3. After entering “Filer Details”, click on the ‘Next’ button. The ‘Company Details’ page is
displayed (refer to Diagram 1.2.4).
Diagram 1.2.4. Company Details Page.
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Enter all the mandatory fields. Fields marked with * are mandatory.
To select a company address using postal code, enter the “Postal Code” field and click on the “Find Address” button.
Click on the “Previous” button to go back to “Filer Details” page.
Click on the ‘Next’ button to go to the “Technician Details” page.
1.2.4. After entering “Company Details”, click on the ‘Next’ button. The ‘Employment Details’
page is displayed (refer to Diagram 1.2.5).
Diagram 1.2.5. Techncian Details Page.
Enter all the mandatory fields. Fields marked with * are mandatory.
To select an address using postal code, enter the “Postal Code” field and click on the “Find Address” button.
Click on the “Previous” button to go back to “Filer Details” page.
Click on the ‘Next’ button to go to the “Technician Details” page.
1.2.5. After entering “Technician Details”, click on the ‘Next’ button. The ‘Supporting Documents’ page is displayed (refer to Diagram 1.2.6).
Diagram 1.2.6. Supporting Documents Page.
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Click on Browse button to select the folder where any supporting documents are located.
After selecting the document location, click on the ‘Next’ button.
Click on the “Previous” button to go back to “Filer Details” page.
1.2.6. After selecting the supporting documents, click on the ‘Next’ button. The ‘Confirmation’ page is displayed (refer to Diagram 1.2.7a).
Diagram 1.2.7a. Confirmation Page.
After verifying the details, click on Submit button to confirm the application.
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Upon successful submission, the “Acknowledgement” page will be displayed (refer to Diagram 1.2.7b).
Diagram 1.2.7b. Acknowledgement Page.
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1.3. Apply for New Vector Control Technician Licence (For Individual) 1.3.1. Select the ‘Apply for New Licence’ hyperlink from the “Licence Application” dropdown list.
The ‘Select Type of Licence” page is displayed (refer to Diagram 1.3.1).
Type of e-Services Licences for application:
Vector Control Operator Certificate
Vector Control Technician Licence
Vector Control Worker Certificate
Diagram 1.3.1. Select Type of Licence to Apply.
1.3.2. At the “Select Type of Licence” page, click on the hyperlink “Vector Control Operator
Certificate”. The “Term & Conditions” page will be displayed.
Diagram 1.3.2. Public User Terms and Condition Page.
1.3.3. Read through the important information and then click on the “Agree” button. The “Online Registration for Vector Control Technician Licence” page is displayed (refer to Diagram 1.3.3).
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Enter all the mandatory fields. Fields marked with * are mandatory.
To select an address using postal code, enter the “Postal Code” field and click on the “Find Address” button.
Click on the ‘Next’ button.
Diagram 1.3.3. Online registration for Vector Control Technician Licence
1.3.4. After entering “Filer Details”, click on the ‘Next’ button. The ‘Applicant Details’ page is
displayed (refer to Diagram 1.3.4).
Diagram 1.3.4. Applicant Details Page.
Enter all the mandatory fields. Fields marked with * are mandatory.
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To select a company address using postal code, enter the “Postal Code” field and click on the “Find Address” button.
Click on the “Previous” button to go back to “Filer Details” page.
Click on the ‘Next’ button to go to the “Supporting Documents” page.
1.3.5. After entering “Applicants Details”, click on the ‘Next’ button. The ‘Supporting Documents’
page is displayed (refer to Diagram 1.3.5).
Diagram 1.3.5. Supporting Documents Page.
Click on Browse button to select the folder where any supporting documents are located.
After selecting the document location, click on the ‘Next’ button.
Click on the “Previous” button to go back to “Filer Details” page.
1.3.6. After selecting the supporting documents, click on the ‘Next’ button. The ‘Confirmation’ page is displayed (refer to Diagram 1.3.6a).
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Diagram 1.3.6a. Confirmation Page.
After verifying the details, click on Submit button to confirm the application.
Upon successful submission, the “Acknowledgement” page will be displayed (refer to Diagram 1.3.6b).
Diagram 1.3.6b. Acknowledgement Page.
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1.4. Apply for New Vector Control Worker Certificate (For Individual) 1.4.1. Select the ‘Apply for New Licence’ hyperlink from the “Licence Application” dropdown list.
The ‘Select Type of Licence” page is displayed (refer to Diagram 1.4.1).
Type of e-Services Licences for application:
Vector Control Operator Certificate
Vector Control Technician Licence
Vector Control Worker Certificate
Diagram 1.4.1. Select Type of Licence to Apply.
1.4.2. At the “Select Type of Licence” page, click on the hyperlink “Vector Control Worker
Certificate”. The “Term & Conditions” page will be displayed.
Diagram 1.4.2. Public User Terms and Condition Page.
1.4.3. Read through the important information and then click on the “Agree” button. The “Online Registration for Vector Control Technician Licence” page is displayed (refer to Diagram 1.4.3).
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Enter all the mandatory fields. Fields marked with * are mandatory.
To select an address using postal code, enter the “Postal Code” field and click on the “Find Address” button.
Click on the ‘Next’ button.
Diagram 1.4.3. Online registration for Vector Control Technician Licence
1.4.4. After entering “Filer Details”, click on the ‘Next’ button. The ‘Applicant Details’ page is
displayed (refer to Diagram 1.4.4).
Diagram 1.4.4. Applicant Details Page.
Enter all the mandatory fields. Fields marked with * are mandatory.
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To select a company address using postal code, enter the “Postal Code” field and click on the “Find Address” button.
Click on the “Previous” button to go back to “Filer Details” page.
Click on the ‘Next’ button to go to the “Supporting Documents” page.
1.4.5. After entering “Applicants Details”, click on the ‘Next’ button. The ‘Supporting Documents’
page is displayed (refer to Diagram 1.4.5).
Diagram 1.4.5. Supporting Documents Page.
Click on Browse button to select the folder where any supporting documents are located.
After selecting the document location, click on the ‘Next’ button.
Click on the “Previous” button to go back to “Filer Details” page.
1.4.6. After selecting the supporting documents, click on the ‘Next’ button. The ‘Confirmation’ page is displayed (refer to Diagram 1.4.6a).
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Diagram 1.4.6a. Confirmation Page.
After verifying the details, click on Submit button to confirm the application.
Upon successful submission, the “Acknowledgement” page will be displayed (refer to Diagram 1.4.6b).
Diagram 1.4.6b. Acknowledgement Page.
1.5. Withdraw Application for Vector Control Operator Certificate 1.5.1. Select the ‘Withdraw Application’ hyperlink from the “Licence Application” dropdown list.
The ‘Select Type of Licence” page is displayed (refer to Diagram 1.5.1).
Type of e-Services Licences for application:
Vector Control Operator Certificate
Vector Control Technician Licence
Vector Control Worker Certificate
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Diagram 1.5.1. Select Type of Licence to Withdraw.
1.5.2. At the “Select Type of Licence” page, click on the hyperlink “Vector Control Operator
Certificate”. The “Term & Conditions” page will be displayed.
Diagram 1.5.2. Public User Terms and Condition Page.
1.5.3. Read through the important information and then click on the “Agree” button. The Search page is displayed (refer to Diagram 1.5.3).
Diagram 1.5.3. Enquire Vector Control Operator Certificate
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1.5.4. Enter search criteria (eg. Application No or UEN No) and click on the ‘Find’ button. If no
matching record is found, ‘Record Not Found’ message is displayed, otherwise, matching records will be displayed as in Diagram 1.5.4.
Diagram 1.5.4. Enquire Certificate List page.
Click on the “Application No” hyperlink to view the application details. The details will be shown as in Diagram 1.5.5.
Click on the “Withdraw” button to withdraw the application.
Click on the ‘Back’ button to go back to the Search page.
1.5.5. After clicking on the “Application No” hyperlink, the details page is displayed (refer to
Diagram 1.5.5).
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Diagram 1.5.5. Enquire Licence Details Page.
1.5.6. After click on the ‘Withdraw’ button, the ‘Confirmation’ page is displayed (refer to Diagram 1.5.6a).
Diagram 1.5.6a. Confirmation Page.
Click on OK button to confirm the withdrawal.
Click on Cancel button to abort the withdrawal.
After clicking the OK button, upon successful submission, the “Acknowledgement” page will be displayed (refer to Diagram 1.5.6b).
Diagram 1.5.6b. Acknowledgement Page.
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1.6. Withdraw Application for Vector Control Technician Licence 1.6.1. Select the ‘Withdraw Application’ hyperlink from the “Licence Application” dropdown list.
The ‘Select Type of Licence” page is displayed (refer to Diagram 1.6.1).
Type of e-Services Licences for application:
Vector Control Operator Certificate
Vector Control Technician Licence
Vector Control Worker Certificate
Diagram 1.6.1. Select Type of Licence to Withdraw.
1.6.2. At the “Select Type of Licence” page, click on the hyperlink “Vector Control Technician
Licence”. The “Term & Conditions” page will be displayed.
Diagram 1.6.2. Public User Terms and Condition Page.
1.6.3. Read through the important information and then click on the “Agree” button. The Search page is displayed (refer to Diagram 1.6.3).
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Diagram 1.6.3. Enquire Vector Control Technician Licence
1.6.4. Enter search criteria (eg. Application No or UEN No) and click on the ‘Find’ button. If no
matching record is found, ‘Record Not Found’ message is displayed, otherwise, matching records will be displayed as in Diagram 1.6.4.
Diagram 1.6.4. Enquire Licence List page.
Click on the “Application No” hyperlink to view the application details. The details will be shown as in Diagram 1.6.5.
Click on the “Withdraw” button to withdraw the application.
Click on the ‘Back’ button to go back to the Search page.
1.6.5. After clicking on the “Application No” hyperlink, the details page is displayed (refer to
Diagram 1.6.5).
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Diagram 1.6.5. Enquire Licence Details Page.
1.6.6. After click on the ‘Withdraw’ button, the ‘Confirmation’ page is displayed (refer to Diagram 1.6.6a).
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Diagram 1.5.6a. Confirmation Page.
Click on OK button to confirm the withdrawal.
Click on Cancel button to abort the withdrawal.
After clicking the OK button, upon successful submission, the “Acknowledgement” page will be displayed (refer to Diagram 1.5.6b).
Diagram 1.5.6b. Acknowledgement Page.
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1.7. Withdraw Application for Vector Control Worker Certificate 1.7.1. Select the ‘Withdraw Application’ hyperlink from the “Licence Application” dropdown list.
The ‘Select Type of Licence” page is displayed (refer to Diagram 1.7.1).
Type of e-Services Licences for application:
Vector Control Operator Certificate
Vector Control Technician Licence
Vector Control Worker Certificate
Diagram 1.7.1. Select Type of Licence to Withdraw.
1.7.2. At the “Select Type of Licence” page, click on the hyperlink “Vector Control Worker
Certificate”. The “Term & Conditions” page will be displayed.
Diagram 1.7.2. Public User Terms and Condition Page.
1.7.3. Read through the important information and then click on the “Agree” button. The
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Search page is displayed (refer to Diagram 1.7.3).
Diagram 1.7.3. Enquire Vector Control Worker Certificate
1.7.4. Enter search criteria (eg. Application No or UEN No) and click on the ‘Find’ button. If no
matching record is found, ‘Record Not Found’ message is displayed, otherwise, matching records will be displayed as in Diagram 1.7.4.
Diagram 1.7.4. Enquire Licence List page.
Click on the “Application No” hyperlink to view the application details. The details will be shown as in Diagram 1.7.5.
Click on the “Withdraw” button to withdraw the application.
Click on the ‘Back’ button to go back to the Search page.
1.7.5. After clicking on the “Application No” hyperlink, the details page is displayed (refer to
Diagram 1.7.5).
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Diagram 1.7.5. Enquire Licence Details Page.
1.7.6. After click on the ‘Withdraw’ button, the ‘Confirmation’ page is displayed (refer to Diagram 1.7.6a).
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Diagram 1.7.6a. Confirmation Page.
Click on OK button to confirm the withdrawal.
Click on Cancel button to abort the withdrawal.
After clicking the OK button, upon successful submission, the “Acknowledgement” page will be displayed (refer to Diagram 1.7.6b).
Diagram 1.7.6b. Acknowledgement Page.
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1.8. Renew Application for Vector Control Operator Certificate 1.8.1. Select the ‘Renew Expiring Licence’ hyperlink from the “Licence Application” dropdown
list. The ‘Select Type of Licence” page is displayed (refer to Diagram 1.8.1).
Type of e-Services Licences for application:
Vector Control Operator Certificate
Vector Control Technician Licence
Vector Control Worker Certificate
Diagram 1.8.1. Select Type of Licence to Renew.
1.8.2. At the “Select Type of Licence” page, click on the hyperlink “Vector Control Operator
Certificate”. The “Term & Conditions” page will be displayed.
Diagram 1.8.2. Public User Terms and Condition Page.
1.8.3. Read through the important information and then click on the “Agree” button. The Generate Token page is displayed (refer to Diagram 1.8.3).
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Diagram 1.8.3. Generate Token ID page
1.8.4. Enter search criteria (eg. Company UEN No) and click on the ‘Next’ button. The Enter Token
ID message is displayed (refer to Diagram 1.8.4).
Diagram 1.8.4. Enter Token ID page
1.8.5. Enter the Token ID, and click on the OK button. The Search page is displayed (refer to Diagram 1.8.5).
Diagram 1.8.5. Enquire Certificate Search page.
1.8.6. Enter search criteria (eg. Application No or UEN No) and click on the ‘Find’ button. If no matching record is found, ‘Record Not Found’ message is displayed, otherwise, matching records will be displayed as in Diagram 1.8.6.
Diagram 1.8.6. Enquire Certificate List page.
Click on the “Application No” hyperlink to renew the selected application.
1.8.7. After clicking on the “Application No” hyperlink, the “Renew Vector Control Operator
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Certificate” page is displayed (refer to Diagram 1.8.7).
Diagram 1.8.7. Renew Vector Control Operator Page.
Enter all the mandatory fields. Fields marked with * are mandatory.
1.8.8. After selecting the supporting documents, click on the ‘Next’ button. The ‘Confirmation’ page is displayed (refer to Diagram 1.8.8a).
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Diagram 1.8.8a. Confirmation Page.
After verifying the details, click on Submit button to confirm the application.
Upon successful submission, the “Acknowledgement” page will be displayed (refer to Diagram 1.8.8b).
Diagram 1.8.8b. Acknowledgement Page.
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1.9. Renew Existing Licence for Vector Control Technician Licence 1.9.1. Select the ‘Renew Expiring Licence’ hyperlink from the “Licence Application” dropdown
list. The ‘Select Type of Licence” page is displayed (refer to Diagram 1.9.1).
Type of e-Services Licences for application:
Vector Control Operator Certificate
Vector Control Technician Licence
Vector Control Worker Certificate
Diagram 1.9.1. Select Type of Licence to Renew.
1.9.2. At the “Select Type of Licence” page, click on the hyperlink “Vector Control Operator
Certificate”. The “Term & Conditions” page will be displayed.
Diagram 1.9.2. Public User Terms and Condition Page.
1.9.3. Read through the important information and then click on the “Agree” button. The Generate Token page is displayed (refer to Diagram 1.9.3).
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Diagram 1.9.3. Generate Token ID page
1.9.4. Enter search criteria (eg. Company UEN No) and click on the ‘Next’ button. The Enter Token
ID message is displayed (refer to Diagram 1.9.4).
Diagram 1.9.4. Enter Token ID page
1.9.5. Enter the Token ID, and click on the OK button. The Search page is displayed (refer to Diagram 1.9.5).
Diagram 1.9.5. Enquire Certificate Search page.
1.9.6. Enter search criteria (eg. Application No or UEN No) and click on the ‘Find’ button. If no matching record is found, ‘Record Not Found’ message is displayed, otherwise, matching records will be displayed as in Diagram 1.8.6.
Diagram 1.9.6. Enquire Certificate List page.
Click on the “Application No” hyperlink to renew the selected application.
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1.9.7. After clicking on the “Application No” hyperlink, the “Renew Vector Control Technician
Licence” page is displayed (refer to Diagram 1.9.7).
Diagram 1.9.7. Renew Vector Control Technician Licence Page.
Enter all the mandatory fields. Fields marked with * are mandatory.
1.9.8. After selecting the supporting documents, click on the ‘Next’ button. The ‘Confirmation’ page is displayed (refer to Diagram 1.9.8a).
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Diagram 1.9.8a. Confirmation Page.
After verifying the details, click on Submit button to confirm the application.
Upon successful submission, the “Acknowledgement” page will be displayed (refer to Diagram 1.9.8b).
Diagram 1.9.8b. Acknowledgement Page.
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1.10. Renew Existing Licence for Vector Control Worker Certificate 1.10.1. Select the ‘Renew Existing Licence’ hyperlink from the “Licence Application” dropdown
list. The ‘Select Type of Licence” page is displayed (refer to Diagram 1.10.1).
Type of e-Services Licences for application:
Vector Control Operator Certificate
Vector Control Technician Licence
Vector Control Worker Certificate
Diagram 1.10.1. Select Type of Licence to Renew.
1.10.2. At the “Select Type of Licence” page, click on the hyperlink “Vector Control Worker
Certificate”. The “Term & Conditions” page will be displayed.
Diagram 1.10.2. Public User Terms and Condition Page.
1.10.3. Read through the important information and then click on the “Agree” button. The Generate Token page is displayed (refer to Diagram 1.10.3).
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Diagram 1.10.3. Generate Token ID page
1.10.4. Enter search criteria (eg. Company UEN No) and click on the ‘Next’ button. The Enter Token
ID message is displayed (refer to Diagram 1.10.4).
Diagram 1.10.4. Enter Token ID page
1.10.5. Enter the Token ID, and click on the OK button. The Search page is displayed (refer to Diagram 1.10.5).
Diagram 1.10.5. Enquire Certificate Search page.
1.10.6. Enter search criteria (eg. Application No or UEN No) and click on the ‘Find’ button. If no
matching record is found, ‘Record Not Found’ message is displayed, otherwise, matching records will be displayed as in Diagram 1.10.6.
Diagram 1.10.6. Enquire Certificate List page.
Click on the “Application No” hyperlink to renew the selected application.
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1.10.7. After clicking on the “Application No” hyperlink, the “Renew Vector Control Technician Licence” page is displayed (refer to Diagram 1.10.7).
Diagram 1.10.7. Renew Vector Control Technician Licence Page.
Enter all the mandatory fields. Fields marked with * are mandatory.
1.10.8. After selecting the supporting documents, click on the ‘Next’ button. The ‘Confirmation’ page is displayed (refer to Diagram 1.10.8a).
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Diagram 1.10.8a. Confirmation Page.
After verifying the details, click on Submit button to confirm the application.
Upon successful submission, the “Acknowledgement” page will be displayed (refer to Diagram 1.10.8b).
Diagram 1.10.8b. Acknowledgement Page.
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1.11. Cancel Existing Licence for Vector Control Operator Certificate 1.11.1. Select the ‘Cancel Existing Licence’ hyperlink from the “Licence Application” dropdown
list. The ‘Select Type of Licence” page is displayed (refer to Diagram 1.11.1).
Type of e-Services Licences for application:
Vector Control Operator Certificate
Vector Control Technician Licence
Vector Control Worker Certificate
Diagram 1.11.1. Select Type of Licence to Cancel.
1.11.2. At the “Select Type of Licence” page, click on the hyperlink “Vector Control operator
Certificate”. The “Term & Conditions” page will be displayed.
Diagram 1.11.2. Public User Terms and Condition Page.
1.11.3. Read through the important information and then click on the “Agree” button. The Generate Token page is displayed (refer to Diagram 1.11.3).
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Diagram 1.11.3. Generate Token ID page
1.11.4. Enter search criteria (eg. Company UEN No) and click on the ‘Find’ button. The Enter Token
ID message is displayed (refer to Diagram 1.11.4).
Diagram 1.11.4. Enter Token ID page
1.11.5. Enter the Token ID, and click on the OK button. The Search page is displayed (refer to Diagram 1.11.5).
Diagram 1.11.5. Enquire Application Search page.
1.11.6. Enter search criteria (eg. Application No or UEN No) and click on the ‘Find’ button. If no matching record is found, ‘Record Not Found’ message is displayed, otherwise, matching records will be displayed as in Diagram 1.11.6.
Diagram 1.11.6. Enquire Application List page.
Click on the “Application No” hyperlink to view the application details. The details will be shown as in Diagram 1.11.7.
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Click on the “Cancel” button to cancel the application.
1.11.7. After clicking on the “Application No” hyperlink, the details page is displayed (refer to Diagram 1.11.7).
Diagram 1.11.7. Enquire Licence Details Page.
1.11.8. After clicking on the ‘Cancel’ button, the ‘Confirmation’ page is displayed (refer to Diagram 1.11.8a).
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Diagram 1.11.8a. Confirmation Page.
Click on OK button to confirm the withdrawal.
Click on Cancel button to abort the withdrawal.
After clicking the OK button, upon successful submission, the “Acknowledgement” page will be displayed (refer to Diagram 1.11.8b).
Diagram 1.11.8b. Acknowledgement Page.
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1.12. Cancel Existing Licence for Vector Control Technician Licence 1.12.1. Select the ‘Cancel Existing Licence’ hyperlink from the “Licence Application” dropdown
list. The ‘Select Type of Licence” page is displayed (refer to Diagram 1.12.1).
Type of e-Services Licences for application:
Vector Control Operator Certificate
Vector Control Technician Licence
Vector Control Worker Certificate
Diagram 1.12.1. Select Type of Licence to Cancel.
1.12.2. At the “Select Type of Licence” page, click on the hyperlink “Vector Control Technician
Licence”. The “Term & Conditions” page will be displayed.
Diagram 1.12.2. Public User Terms and Condition Page.
1.12.3. Read through the important information and then click on the “Agree” button. The Generate Token page is displayed (refer to Diagram 1.12.3).
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Diagram 1.12.3. Generate Token ID page
1.12.4. Enter search criteria (eg. Applicant NRIC) and click on the ‘Next’ button. The Enter Token ID
message is displayed (refer to Diagram 1.12.4).
Diagram 1.12.4. Enter Token ID page
1.12.5. Enter the Token ID, and click on the OK button. The Search page is displayed (refer to Diagram 1.12.5).
Diagram 1.12.5. Enquire Application Search page.
1.12.6. Enter search criteria (eg. Licence No or NRIC) and click on the ‘Find Licence’ button. If no matching record is found, ‘Record Not Found’ message is displayed, otherwise, matching records will be displayed as in Diagram 1.12.6.
Diagram 1.12.6. Enquire Application List page.
Click on the “Application No” hyperlink to view the application details. The details will be shown as in Diagram 1.12.7.
Click on the “Cancel” button to cancel the application.
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1.12.7. After clicking on the “Application No” hyperlink, the details page is displayed (refer to Diagram 1.12.7).
Diagram 1.12.7. Enquire Licence Details Page.
1.12.8. After clicking on the ‘Cancel’ button, the ‘Confirmation’ page is displayed (refer to Diagram 1.12.8a).
Diagram 1.12.8a. Confirmation Page.
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Click on OK button to confirm the withdrawal.
Click on Cancel button to abort the withdrawal.
After clicking the OK button, upon successful submission, the “Acknowledgement” page will be displayed (refer to Diagram 1.12.8b).
Diagram 1.12.8b. Acknowledgement Page.
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1.13. Cancel Existing Licence for Vector Control Worker Certificate 1.13.1. Select the ‘Cancel Existing Licence’ hyperlink from the “Licence Application” dropdown
list. The ‘Select Type of Licence” page is displayed (refer to Diagram 1.13.1).
Type of e-Services Licences for application:
Vector Control Operator Certificate
Vector Control Technician Licence
Vector Control Worker Certificate
Diagram 1.13.1. Select Type of Licence to Cancel.
1.13.2. At the “Select Type of Licence” page, click on the hyperlink “Vector Control Worker
Certificate”. The “Term & Conditions” page will be displayed.
Diagram 1.13.2. Public User Terms and Condition Page.
1.13.3. Read through the important information and then click on the “Agree” button. The
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Generate Token page is displayed (refer to Diagram 1.13.3).
Diagram 1.13.3. Generate Token ID page
1.13.4. Enter search criteria (eg. Company UEN No) and click on the ‘Find’ button. The Enter Token
ID message is displayed (refer to Diagram 1.13.4).
Diagram 1.13.4. Enter Token ID page
1.13.5. Enter the Token ID, and click on the OK button. The Search page is displayed (refer to Diagram 1.13.5).
Diagram 1.13.5. Enquire Application Search page.
1.13.6. Enter search criteria (eg. Licence No or NRIC) and click on the ‘Find Licence’ button. If no matching record is found, ‘Record Not Found’ message is displayed, otherwise, matching records will be displayed as in Diagram 1.13.6.
Diagram 1.13.6. Enquire Application List page.
Click on the “Application No” hyperlink to view the application details. The details will be shown as in Diagram 1.13.7.
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Click on the “Cancel” button to cancel the application.
1.13.7. After clicking on the “Application No” hyperlink, the details page is displayed (refer to Diagram 1.13.7).
Diagram 1.13.7. Enquire Licence Details Page.
1.13.8. After clicking on the ‘Cancel’ button, the ‘Confirmation’ page is displayed (refer to Diagram 1.13.8a).
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Diagram 1.13.8a. Confirmation Page.
Click on OK button to confirm the withdrawal.
Click on Cancel button to abort the withdrawal.
After clicking the OK button, upon successful submission, the “Acknowledgement” page will be displayed (refer to Diagram 1.13.8b).
Diagram 1.13.8b. Acknowledgement Page.
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1.14. Check Application Status for Vector Control Operator Certificate 1.14.1. Select the ‘Cancel Existing Licence’ hyperlink from the “Licence Application” dropdown
list. The ‘Select Type of Licence” page is displayed (refer to Diagram 1.15.1).
Type of e-Services Licences for application:
Vector Control Operator Certificate
Vector Control Technician Licence
Vector Control Worker Certificate
Diagram 1.15.1. Select Type of Licence to Cancel.
1.14.2. At the “Select Type of Licence” page, click on the hyperlink “Vector Control Worker
Certificate”. The “Term & Conditions” page will be displayed.
Diagram 1.15.2. Public User Terms and Condition Page.
1.14.3. Read through the important information and then click on the “Agree” button. The Search page is displayed (refer to Diagram 1.15.3).
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Diagram 1.14.3. Generate Token ID page
1.14.4. Enter search criteria (eg. Application No or UEN No) and click on the ‘Find’ button. If no
matching record is found, ‘Record Not Found’ message is displayed, otherwise, matching records will be displayed as in Diagram 1.15.4.
Diagram 1.15.4. Enquire Licence List page.
Click on the “Application No” hyperlink to view the application details. The details will be shown as in Diagram 1.15.5.
Click on the “Make Payment” hyperlink to make payment for the application details. The payment page will be shown as in Diagram 1.15.6.
Click on the ‘Back’ button to go back to the Search page.
1.14.5. After clicking on the “Application No” hyperlink, the details page is displayed (refer to Diagram 1.15.5).
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Diagram 1.15.5. Enquire Licence Details Page.
1.14.6. After click on the ‘Make Payment’ button, the ‘Payment’ page is displayed (refer to Diagram 1.15.6).
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Diagram 1.15.6. Payment Page.
Enter the Payment details, click on Proceed button to confirm the payment.
Click on Cancel Payment button to abort the transaction.
1.14.7. After clicking the Proceed button, upon successful submission, the Receipt and the “Acknowledgement” page will be displayed (refer to Diagram 1.15.7a and 1.15.7b).
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Diagram 1.15.7a. Payment Reciept Page.
Diagram 1.15.7b. Confirmation Page.
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1.15. Check Application Status for Vector Control Technician Licence 1.15.1. Select the ‘Cancel Existing Licence’ hyperlink from the “Licence Application” dropdown
list. The ‘Select Type of Licence” page is displayed (refer to Diagram 1.16.1).
Type of e-Services Licences for application:
Vector Control Operator Certificate
Vector Control Technician Licence
Vector Control Worker Certificate
Diagram 1.16.1. Select Type of Licence to Cancel.
1.15.2. At the “Select Type of Licence” page, click on the hyperlink “Vector Control Technician
Licence”. The “Term & Conditions” page will be displayed.
Diagram 1.16.2. Public User Terms and Condition Page.
1.15.3. Read through the important information and then click on the “Agree” button. The
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Search page is displayed (refer to Diagram 1.16.3).
Diagram 1.16.3. Generate Token ID page
1.15.4. Enter search criteria (eg. Application No or UEN No) and click on the ‘Find’ button. If no
matching record is found, ‘Record Not Found’ message is displayed, otherwise, matching records will be displayed as in Diagram 1.16.4.
Diagram 1.16.4. Enquire Licence List page.
Click on the “Application No” hyperlink to view the application details. The details will be shown as in Diagram 1.16.5.
Click on the “Make Payment” hyperlink to make payment for the application details. The payment page will be shown as in Diagram 1.16.6.
Click on the ‘Back’ button to go back to the Search page.
1.15.5. After clicking on the “Application No” hyperlink, the details page is displayed (refer to Diagram 1.16.5).
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Diagram 1.16.5. Enquire Licence Details Page.
1.15.6. After click on the ‘Make Payment’ button, the ‘Payment’ page is displayed (refer to Diagram 1.16.6).
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Diagram 1.16.6. Payment Page.
Enter the Payment details, click on Proceed button to confirm the payment.
Click on Cancel Payment button to abort the transaction.
1.15.7. After clicking the Proceed button, upon successful submission, the Receipt and the “Acknowledgement” page will be displayed (refer to Diagram 1.16.7a and 1.16.7b).
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Diagram 1.16.7a. Payment Receipt Page.
Diagram 1.16.7b. Confirmation Page.
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1.16. Check Application Status for Vector Control Worker Certificate 1.16.1. Select the ‘Cancel Existing Licence’ hyperlink from the “Licence Application” dropdown
list. The ‘Select Type of Licence” page is displayed (refer to Diagram 1.17.1).
Type of e-Services Licences for application:
Vector Control Operator Certificate
Vector Control Technician Licence
Vector Control Worker Certificate
Diagram 1.17.1. Select Type of Licence to Cancel.
1.16.2. At the “Select Type of Licence” page, click on the hyperlink “Vector Control Worker
Certificate”. The “Term & Conditions” page will be displayed.
Diagram 1.17.2. Public User Terms and Condition Page.
1.16.3. Read through the important information and then click on the “Agree” button. The Search page is displayed (refer to Diagram 1.17.3).
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Diagram 1.17.3. Generate Token ID page
1.16.4. Enter search criteria (eg. Application No or UEN No) and click on the ‘Find’ button. If no
matching record is found, ‘Record Not Found’ message is displayed, otherwise, matching records will be displayed as in Diagram 1.17.4.
Diagram 1.17.4. Enquire Licence List page.
Click on the “Application No” hyperlink to view the application details. The details will be shown as in Diagram 1.17.5.
Click on the “Make Payment” hyperlink to make payment for the application details. The payment page will be shown as in Diagram 1.17.6.
Click on the ‘Back’ button to go back to the Search page.
1.16.5. After clicking on the “Application No” hyperlink, the details page is displayed (refer to Diagram 1.17.5).
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Diagram 1.17.5. Enquire Licence Details Page.
1.16.6. After click on the ‘Make Payment’ button, the ‘Payment’ page is displayed (refer to Diagram 1.17.6).
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Diagram 1.17.6. Payment Page.
Enter the Payment details, click on Proceed button to confirm the payment.
Click on Cancel Payment button to abort the transaction.
1.16.7. After clicking the Proceed button, upon successful submission, the Receipt and the “Acknowledgement” page will be displayed (refer to Diagram 1.17.7a and 1.17.7b).
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Diagram 1.17.7a. Payment Reciept Page.
Diagram 1.17.7b. Confirmation Page.
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