Unlocking the potential:

27 million reasons to get better at volunteering

“Through partnerships we will enable the people of Herefordshire to become aware of, cherish and use the National Trust on their doorstep”

“Challenge visitors’ perceptions about how we conserve our heritage”

“To offer the most compelling experience of a millionaire’s life against the backdrop of 1930s Britain”

“An important, enriching and relevant part of the lives of our supporters, recognised as a place of local and international cultural significance”

“Everybody shares the warmth, intimacy and intrigue of these well-loved homes, set in the heart of the Arden landscape”

Volunteers involved in every aspect of our work

All staff confident and capable of working with volunteers

The new old: flexibility

The new young: skills development

Everyone: digital

40%

Systems &

Processes

40%

Capability &

Confidence

20%Innovation

Systems &

Processes

Capability &

Confidence

Innovation

Systems &

Processes

Capability &

Confidence

Innovation

Years 1 - 3 Years 4 - 6 Years 7 - 9