Vantiv BizShield & Insights BizShield & Insights Beat the competition by managing your online...
Transcript of Vantiv BizShield & Insights BizShield & Insights Beat the competition by managing your online...
© 2017 Vantiv, LLC. All rights reserved.
Vantiv BizShield & Insights Beat the competition by managing your online reputation
Audio: Please connect to audio through your
computer. Phone line not required.
Submit questions through WebEx “Q&A”
The webinar will begin at 1pm ET
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Welcome to today’s Vantiv Advantage webinar
• Why online profile management is so important
• Vantiv BizShield
• Vantiv Insights
• Q&A
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Today’s Speaker
Walker Thompson Value Added Solutions Strategist
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Influence of a business’ online profile
Consumers leverage many
sites for information
10+ information sources
looked at on average prior
to purchasing decision
And a negative review on a
site can change their decision
80% of consumers will change a
purchase decision based on a
negative review
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Influence of a business’ online profile
Negative reviews can
impact your bottom line
Up to 10% change in revenue
based on a one star average review
change
Responding to negative
reviews can bring customers
back
70% of consumers
will repeat business
if a complaint is
resolved in their
favor
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Vantiv BizShield: Goodbye Guesswork
Respond
1. Merchant receives 24/7
online review monitoring
2. Alerts delivered straight
to a merchants inbox
3. Merchants are in control to
manage their online profile
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Vantiv BizShield: Alerts
An example of a BizShield alerts: Daily
• Listings Alerts
• Reputation Alerts
• Competitor Alerts
Weekly
• Market Alerts
• Category Alerts
• Nurture Emails
Monthly
• Claim status emails
• Summary emails Listing Alert Reputation Alert Category Alert Competitor Alert Nurture Email
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Vantiv Insights and the power of data
SMBs generate 54% of U.S.
revenue and massive amounts of
data
Yet only 2% of SMBs use big data
despite knowing its value Womply merchant coverage
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Know your customers
Vantiv BizShield: Know more
Know your competition Know your online profile
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Your Free Trial Is Waiting For You
60-day free trial to BizShield
To get started, visit http://bit.ly/2mbZQck
30-day free trial to Insights
3 ways to enroll
1. From your BizShield email – Click Reply On Your BizShield Email Alert
2. Call Customer Care – 800-846-4472
3. Already Enrolled – Expect A Call From The Vantiv / Womply team
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Additional Resources
MerchantAdvantage Website
vantiv.com/hellomerchant
Webinar Recording & Deck
BizShield & Insights Summary Sheets
http://bit.ly/vantivwebinar
Q&A Submit questions through Webex “Q&A”
Need more information? Call us at 800-846-4472
Recording & article will be posted by Monday
http://bit.ly/vantivwebinar
Vantiv BizBuz is an online community for business people just like you, who want to voice
their opinions and share their thoughts about payments.
JOIN TODAY: http://bit.ly/2mbZQck
Thank you! Have a great day.
Please respond to the survey after the call.
We would appreciate your feedback.
Upcoming Webinars:
May 11th – OmniShield Assure – The new merchant security standard
May 18th – The power of Gift just got upgraded www.vantiv.com/merchant-resources/integrated-pos-resources/webinars