Values Based Recruitment in Boots UK

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Values Based Recruitment in Boots UK Marc Donovan Head of HR – Healthcare, Boots UK

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Values Based Recruitment in Boots UK. Marc Donovan Head of HR – Healthcare, Boots UK. Changing Environment. The changing face of Pharmacy. The NHS in England is facing the biggest challenge in its history How pharmacy engages with the NHS is becoming more complex - PowerPoint PPT Presentation

Transcript of Values Based Recruitment in Boots UK

Page 1: Values Based Recruitment in Boots UK

Values Based Recruitment in Boots UKMarc DonovanHead of HR – Healthcare, Boots UK

Page 2: Values Based Recruitment in Boots UK

The NHS in England is facing the biggest challenge in its historyHow pharmacy engages with the NHS is becoming more complexWe have the opportunity to develop the role of pharmacy and the services we provide

Changing EnvironmentThe changing face of Pharmacy

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The provision of healthcare is changing dramatically

With an ageing population, needs and attitudes are changing

Greater investment in prevention and self-care

Government recognizes it is underutilizing pharmacy

Best people, best place, best careThe changing face of healthcare

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the power of Life Changing Work

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the power of Selecting the Best

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Significant oversupply

soonNew

services to deliver

Cultural challenge of change

Complex and dynamic – many opportunitiesChanging face of pharmacy workforce

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Define ‘the best’, now and future

Completely redesigned recruitment journey

Assess personality, cultural fit, capability (and leadership) for all healthcare roles

Give insight to Boots and their role

Dynamic feedback

Efficient and prepared to react

How to bring about change…Values based recruitment

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Complex and dynamic – many opportunitiesValues based recruitment

Essential to focus on behaviours

Understand customers / patients, performance and leadership qualities

Capability is essential, but comes after

Great way of engaging the organisation

Definition of Stunning?

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We recruit to a better fit for the future, which effects performance, culture and employee engagement

Our best performing colleagues have a different set of values and personality traits

Variance in ‘growing pharmacists’ is a concern

ROI is high

There are development themes across the profession

The more we learn, the more we change, the more radical we need to be

What we have learnt…Values based recruitment

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the power of World Class Development

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Cannot change culture with new recruits

Have to free our current people

‘To allow pharmacists to be who they want to be, practice freely and with empowerment to deliver personalised patient care’

‘Allowing me to be me’

Development plans ✔Development themes at macro level ✔Personalised ✔Strengths and Limitations ✔

What about existing colleagues?Not just recruitment

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Right Advisor ModelRight People, Right Place, Right Time

RecruitmentTalent Pipeline

Capability Continued Fitness to practice

Performance LeadershipReward and Recognition

Personalised CareCommunications and

EngagementCulture and Climate

Delivering Complete Care

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Right Advisor ModelRight People, Right Place, Right Time

RecruitmentTalent Pipeline

Capability Continued Fitness to practice

Performance LeadershipReward and Recognition

Personalised CareCommunications and

EngagementCulture and Climate

Delivering Complete Care

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Continue to redefine recruitment candidate journey

Work with Schools of Pharmacy and regulator around findings

Build on developing our colleagues, both Personalised development and collectively

Deliver the Why, by people who understand and live for the Why

Where next?

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