Uysdug apr2013 enabling res tful services for mobile customer portal users
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Salesforce Mobile Developer Week Enabling RESTful services for Mobile Customer Portal Users Uruguay Salesforce DUG Aldo Fernandez Software Engineer @aldoforce Bruno Fagundez Cloud Hacker @geekymartian
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Transcript of Uysdug apr2013 enabling res tful services for mobile customer portal users
Salesforce Mobile Developer WeekEnabling RESTful services for Mobile Customer Portal Users
Uruguay Salesforce DUG
Aldo FernandezSoftware Engineer@aldoforce
Bruno FagundezCloud Hacker@geekymartian
Supporters
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ConsultingCloud.com
DisclaimerContent and comments from the following presentation are purely and solely the responsibility of the speakers and do not reflect in any way or involve the thought of: Salesforce.com, Uruguay Salesforce Developer User Group or any other person involved in the organization of the event.The images, diagrams and texts from other authors cited were properly authorized.
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Speakers
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Aldo FernandezSoftware Engineer
@aldoforce
Bruno FagundezCloud Hacker
@geekymartian
Follow UYSDUG for the latest news
@uysdug / #uysdug
/Uruguay-Salesforce-Developer-User-Group/
www.uysdug.com
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Salesforce Mobile Developer WeekWorldwide Developer Gathering - April 21-27, 2013
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Mobile PacksBuild Mobile web and hybrid apps using the language and frameworks you
already know and love.
Developing mobile apps to our Users
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Authenticate and consume REST services
Standard Objects
Custom Objects
About our Users, we already know...
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● License type: Salesforce or Salesforce Platform in most cases
● They are mobile● They can authenticate to Salesforce using
web login, SOAP API, REST API, etc.● Mainly they do CRUD operations against
Standard and Custom Objects
BUT, what if we want to...
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● Allow external Customers to use and interact with our standard/custom objects?
● Create a mobile app with engaging content, a great UX, in order to make your Customers part of your business community?
CUSTOMER PORTAL(flashing lights and confetti here!)
About our Customer Portal Users, we know...
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● They use Customer Portal Licenses● They can register/sign-up using the
Customer Portal Web site● They can authenticate using Portal web login
and SOAP API● They are Mobile
Regular Users vs Customer Portal Users
● License type: Salesforce
or Salesforce Platform
● CRUD operations
● Mobile
● Authentication
○ Web Login
○ SOAP API
○ REST API
● License type: Customer
Portal User
● CRUD operations
● Mobile
● Authentication
○ Portal Login
○ SOAP API*
*Special header settings required
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REST?
Ok, that's easy... right?
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● If you try to setup an OAuth authentication process with a user with Customer Portal License...
OAuth and Customer Portal Licenses
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● Currently (April 2013), using OAuth with Customer Portal License does not work.
● According to insider information, when Salesforce launch Chatter Communities as GA, OAuth will be available for Portal Users
● So, for the time being...
Insert hack HERE
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Enabling RESTful services to Mobile Customer Portal Users
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● First, Customer needs to authenticate using SOAP API.
● SOAP API was updated to additionally provide OrgID and PortalID attributes.
● After authentication the platform will provide a SessionID token.
● Save that SessionID
Enabling RESTful services to Mobile Customer Portal Users
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● Include that SessionID in the forthcoming REST requests' Authentication header:
Authentication: Bearer SessionID
● Submit that request and enjoy a RESTful experience... from your Mobile!
Demo Implementation
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● Use a Customer Portal● Publish VF ApexPages as REST endpoints● Make those endpoints to return JSONP
callbacks to avoid XSS policy● Request /login and /register pages passing
user parameters (USE HTTPS!)● Implement Mobile client to orchestrate the
process.
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Demo
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Q&A
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Aldo FernandezSoftware Engineer
@aldoforce
Bruno FagundezCloud Hacker
@geekymartian
Salesforce Mobile Developer WeekEnabling RESTful services for Mobile Customer Portal Users
Uruguay Salesforce DUG
Aldo FernandezSoftware Engineer@aldoforce
Bruno FagundezCloud Hacker@geekymartian
Thank you!
