UYAP

National Judiciary Informatics System

UYAP is an e-justice system as a part of the e-government, which has been developed in order to ensure fast, reliable, soundly operated and accurate judicial system.

As a central network project, it includes all of the courts, public prosecutors services, prisons, other judicial institutions and other government departments in Turkey.

All these are equiped with computers, case management systems, network and internet connection and given access to all the legislation, the decisions of the Court of Cassation and judicial records.

WHAT IS U Y A P?

Number of the Judges and Prosecutors

High Criminal Courts Centres 134

Courthouses 587

Judges 6.199

Public prosecutors 4.114

Administrative judges 1.259

Personnel 59.037

Forensic Medicine Units 63

Penitentiary and Detention Houses

371

UYAP has been designed in order to improve the functioning and efficiency of the judiciary and to create an effective and less bureaucratic judicial system for the concerned institutions and individuals

The Annual Number of Case in Turkey

All judiciary processes, case management, trials, correspondence and transactions were transmitted into the electronic environment which enables paperless office structure.

https://vatandas.uyap.gov.tr/statistics

ERP–Personel Management–Training Management–Supply Management–Procurement Management–Financial Management

Judiciary Functions–Public Prosecuters Services–Penal Law Services–Civil Law Services–Enforcement-Bankruptcy Services–Administrative Law Services–Convict-Arrest Management–Forensic Medicine

Common Functions–e-mail–Electronic forum–Data Bank–Internet–Word Processor–Verdict Support

Ministry of Justice Central Units

Supreme Court

Court Houses

Penal LawPublic Prosecuters

Civil LawEnforcement-Bankruptcy

Record of Convictions and statistics

Administrative Jurisdication

Administrative LawTax Law

Forensic MedicinePrisons

Occupational Units

Public Houses and baby nursery

Supporting Functions–Occuputional units–Judge houses and resort units–Library–Health–Archives–Baby nursery

Judge houses and resort units

Functional Scope

Supreme Court of Appeals

MOJ – Central Units

Provincial Units

Court of Constitution

High Commission of Election

All of the judicial units and agencies currently make use of ICT in their daily lives as all processes and transactions were transmitted into electronic environment.

All of the judicial units and agencies currently make use of ICT in their daily lives as all processes and transactions were transmitted into electronic environment.

UYAP

UYDU

INTERNET INTERNET

ADLİYE

ADLİYE

ADLİYE

ADLİYE

CEZAEVİ

CEZAEVİ

TÜRK TELEKOM

TÜRK TELEKOM

Metro Ethernet

ADLİYE

ADLİYE

ADLİYE

CEZAEVİ

ADLİYE

Metroethernet

20 M

b

Met

roEt

hern

et

2x2

Mb

G.SHDSL

2Mb G.SHDSL

1 Mb AD

SL

UYAP SİSTEM MERKEZİ (Şaşmaz)

TÜRKSAT

(Gölbaşı)

3G3G

WAN and LAN were completed All judiciary units were connected to with each other via sole central network. This

connection was provided through territorial lines and satellite. These Connection types are the substitutes for each other.

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Personal Computers 40.232Laptops 16.133Laser Printers 21.273 Portable Printers 2.800 Power Supplies (1 KVA) 6.140 Scanners 5.467Structural Cables 49.800Power Supplies (20-300 KVA)

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In due course, all hardware has been upgraded and also software has been improved and updated by the own project team of IT department of Ministry of Justice itself.

HARDWARE DISTRIBUTED

UYAP trainings have been given in modern laboratories in practical way

Basic Computer Training: 13.000

UYAP Training: All staff

All personnel have been trained through internet

by using distance learning

10

DECISION SUPPORT SYSTEM

With the Decision Support System, procedural mistakes are reduced to a minimum level. The aims of this facility are to prevent procedural errors during legal proceeding, to minimise other possible errors, to provide accuracy and speed to the legal proceedings and to accumulate public trust in justice . (1.350 warning have been produced in the system till this time and they are presented for the use of the users. Also, warning is still being produced on the Laws.)

12

DOCUMENT MANAGEMENT SYSTEM

The Document Management System (DMS) in our Ministry has been integrated and exchange of the electronic documents between the provinces and centre has been started. At present, all kinds of data, Information, documents are flowing in documentation management system between MOJ and other units electronically.

13

ELECTRONIC SIGNATURE

• Procedures, among the branches of the justice system and other relevant official bodies, have been totally integrated and automated on electronic signature infrastructure in UYAP, establishing electronic office atmosphere that not need paperwork.

• Until now, 41.879 personnel have applied for the e-signature and 36.106 of them have been given their e-signature. It was required by a regulation by the Ministry of Justice that documents will no longer be circulated physically among the judicial units after 01.07.2008.

• All the documents will be required to be sent in the electronic environment, which are signed by e-signature.

• The usage of electronic signature paves the way for saving from costs, time and labour force in judicial processes.

UYAP DATABANK

The mobile legal sources: everyone can access legal sources with their mobile phonesIt was created a Databank of information on relevant legislation, regulations, circulars, template texts, holding of the courts, jurisprudence, circulars, studies, examplary texts, template texts, sample decisions

Integration between UYAP I & UYAP II

Integration between subsystems– Public Prosecuters,– Courts, – Forensic Medicine, – Prisons, etc.

Record of ConvictiondSupreme Court

Gendarmery

Population and Citizenship(MERNİS)

Constitutional Court

Land & Cadastre

Council of state

Prosecuters Courts

Enforcement-Bank.

PrisonsForensic Medicine

AdministrativeLaw

UYAP IUYAP II

Ministries

Supreme Court of Public

Accounts

Police

Integration with other systems– Supreme Court,– Record of convictions and statistics– Population and Citizenship Unit,– General Directorate Of Land Registry & Cadastre, – Ministries, – Police Departments, etc.

Integration Scope

Apart from all judicial organisations which are fully integrated internally, the number external institutions that are integrated in UYAP has exceeded 27

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The Number of Online Search on Birth Database called MERNİS 53.232.110

The number of online search for family record on MERNİS 8.666.190

Saving thanks to Mernis integration : 60.884.989 €

The number of online search on criminal records database 2.429.982

Saving thanks to criminal records integration : 19.616.550 €

SAVİNGS OF INTEGRATİON

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The number of online search on police database (POL-NET) 200.697

Saving thanks to POL-NET integration : 970.045€

Online confiscation on traffic records of POL-NET- 4.014.313

Saving thanks to traffic records of POL-NET integration 225.057.252 €

Saving thanks to KİHBİ integration 1.732.307 €

Number of online communication among judicial units 50.695.640

Saving thanks to online communication among judicial units 150.862.505 €

SAVİNGS OF INTEGRATİON

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UYAP CITIZEN PORTAL

By using their electronic or mobile signature they can examine their files through internet.

Citizens can reach and examine their case information via Internet and learn the hearing days without going courts.

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UYAP LAWYER PORTAL

According to the latest figures, 37.710 lawyers have been registered to the lawyer’s portal, and 9.253 of them use this system effectively

Litigate a claim or dispute to court through electronic means,

Review his cases via electronics means

Submit his petition with electronic signature online via UYAP.

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22

SMS INFO SYSTEM

The number of citizens using this system 397,742

The number of lawyer 3,527

The courts or public prosecutors can also send SMS to the citizen’s mobile phone instead of preparing legal summons.

In addition judges, prosecutors and personnel in courts can be notified by SMS about how many days remained from their annual day off limit, the decision of appointments, assignations, placements and also any kind of event in their personal file.

With this system, expenses of bureaucracy and postal costs are removed. After the system was put into practice which brings easiness to lawyers and citizens, it is not necessary to go to courthouses to get information about the phase of the case or to learn the date of the hearing and also they no longer have to pay travel costs to go to remote courts.

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BUREAUCRACY AND POSTAL COSTS ARE REMOVED

The courts or public prosecutors can also send SMS to the citizen’s mobile phone instead of preparing legal summons

UYAP MOBİL

UYAP MOBİL GBT (2010)

At around 1000 arrest decision is given daily

The number of wanted people is now 180.162

the number of people issued arrest warrant in 2009 is 620.938

After the introduction of the project it is understood that 3850 wanted people are already in prison.

Hand terminals are used for search

At the first stage 1000 gendarmerie use the system

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LEGAL AID WEBPAGE

UYAP SYSTEM CENTRE

The capacity of the centre is sufficient for more than

seventy thousand users.

By the use of up to date information technologies the services that are given to the

public about judicial processes are higher qualitiy.

UYAP GAINS

Minimizing the judicial mistakes

Ability of tracking a person’s whole judicial history

Reaching different case files of a person

Catching the fugitives

%100 management of prisons

Adaptation of users to new laws

Fully online and workflow driven processes

Minimized paper work by the use of DMS and integration

Integration with other government units

Reaching the data online when needed

No data repitition

Government & Judicial Process Gains

• All takeover files from previous year can be prepared within instantly.

• Easy and fair dispatch of the files and works of courts and enforcement units is ensured.

• Prevention of corruption: Destruction of files are impossible because of electronic recording and all the activities are logged in the system.

Transparency in terms of accountability and data accuracy:

UYAP Rol Out MAP http://www.uyap.gov.tr/destek/harita/haritalar.html

COURTHOUSES AND ADMİNİSlTRATİVE COUNTY COURTS WHİCH WERE TAKEN İNTO OPERATİON AFTER COMPLETİNG THEİR TRAİNİNG PROCESS

The Number of Document 623.886.817

# of Users 61.748

# of Concurrent Processes 1.750

# of New Files per a day 200.000

Average System Login per a day 39.778

#SQL per second 3.200

# of Documents per a Day (Insert-Edit) 1.400.000+

# of Read Documents 2.000.000+

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UYAP With NUMBERS

7.500.000 lines of CodeMore than 3.000 user interfaces

More than 4.000 reports and document templates

CRIMINAL COURTS

PROCESSBEFORE UYAP

AFTER UYAP

Writing edits 3-5 mn. 3 mn.

Post lists 10-20 mn. 1 mn.

Statistics 15-20 day 15-20 mn.

Criminal record 1-15 day 1 mn.

Birth Certificate 1-15 mn. 1 mn.

Take over files 7-15 day 1 mn

Transfering files 15-20 day 2-3 mn.

Promotions 1 day 0–1 mn.

Annual statistics 1 week 0–5 mn.

0

20000

40000

60000

80000

100000

120000

UYAP'tan Önce UYAP'tan Sonra

Ceza Mahkemeleri İşlemlerinde Zaman Durum Grafiği(dakika)

Tebligat Hazırlama(Taraf Başına) Posta Tevdii Listesi

Tüm Devir ve İstatistik İşlemleri Adli Sicil'den Sabıka Kaydı İsteme Nüfus Müdürlüğü'nden Nüfus Kaydı İsteme Talimat,Müzekkere ve Dosya Gönderme

Devir İşlemleri Terfi İş Cetvelleri Hazırlama İşi

Adis Formu Hazırlama İşi

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Before and after UYAP

IDSIDSIPSIPS

AntivirüsAntivirüs

İçerik İçerik DenetimiDenetimi

FirewallFirewall

In the system all recognised security hardware and software are preferred. All data is backed up instanly and

regularly in the recovery center.

NATNAT

SECURITY

UYAP works on UYAP works on Intranet Intranet

İNTERNETİNTERNETSİSTEM MERKEZİ

NETWORK SECURITY

IDSIDS IPSIPS

AntivirüsAntivirüs

Fire

wal

lF

irew

all

Content Content checkcheck

NATNAT

VPNVPN

INTEGRATING WITH THE OTHER COUNTRIES

• The UYAP database can be connected to the databases of the other states and can form a broadened network Achieving this goal will result in secure and swift transition of international requests such as rogatory letters, extradition matters and transfer of sentenced persons.

• Apart from these, UYAP case and document management system and word processor software were designed to be independently used by other judicial systems. So, it is completely possible to import these main components to other countries as they have already been transferred other related institutions in Turkey.

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VIDEO- CONFERENCE SYSTEMS

• The other important technological feature is the usage of “video recording” and “video conferencing systems”, set up in 225 heavy criminal courts all over the Turkey and were rolled out in 225 heavy criminal courts.

• Thanks to this system any of the witness, victim or offenders who live far away from the court, even in different continents can be questioned.

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ENVIRONMENTALLY FRIENDLY

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THE AWARDS

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In 2009, UYAP distance learning Portal has been selected the winner of Informatics Star Prize in Turkey.

THE AWARDS

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THE AWARDS

42

Ministry of Justice of Turkey has been selected as one of the 15 winners of Oracle's 'Enable the Eco-Enterprise' award.

THE AWARDS

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THE AWARDS

SMS Information System has been awarded with the public prize of eGovernment Awards 2009 by

the European Commission

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THE AWARDS

GERMAN MINISTRY OF JUSTICE DELEGATION

MINISTRY OF JUSTICE DELEGATION FROM BRITAIN

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COMMENTSCOMMENTS

THE STRUCTURE OF IT DEPARTMENT

• The IT Department, within the MOJ, has the duties and responsibilities to establish, operate, and maintain the informatics system in cooperation with the units of the MoJ

• Project Team who works in IT department consists of Head of department (Mr. Mesut Orta), 13 examiner judges and nearly 250 personnel (computer-engineers, electronic-engineers, help-desk and programmers.) in central unit.

• There are also 371 expert users, 592 technical officer and 159 responsible UYAP Judges and Prosecutor in provincial units.

• In due course, all hardware has been upgraded and also software is improved and updated by the own project team of IT department itself

LAW ON AMENDED ADOPTION OF DECREE ON ORGANIZATION AND DUTIES OF THE MINISTRY OF JUSTICE Article 22/A (additional article 15/05/2001 - 4674/7. md.) •Establishing, operating, maintaining and repairing informatics systems with the cooperation of central, provincial organisations of Ministry and relevant units of other dependent institutions;

•Carrying out services regarding to these systems with the cooperation of concerned units; Ensuring cooperation and collaboration within the units of Ministry regarding to informatics projects.

•With the cooperation of relevant organisations; transmitting all legislation, case law, academic publications, regulations issued by the international organisations in which our state participate, the decisions of international courts whose judicial authority was recognised and the other necessary publications compiled by all these organisations into electronic environment and to enable these sources at service of users

•Establishing more efficient and effective information, document and work flow system; producing or providing software for this system in conformity with the developments in information technologies

•Providing online or offline data flow and cooperation between systems at national or international level with respect to issues that fall under the duties of the Ministry

• Providing training of the personnel using PC in the central, provincial and dependent units with the cooperation of Training Department of Ministry

•Making cooperation with the other public institutions and organisations with regards to determination of the informatics standards and monitoring the development of these standards, concerning to the use of hardware of software

•Following and monitoring the development information technologies and to give opinions and make suggestions in respect of transmission of these technologies to the Ministry

•With respect to the issues fell under its tasks; making suggestions to the Ministry regarding to lack or defects of legislation by making researches and investigations, preparing by laws and regulations, and compose decrees

•Enabling effective and efficient operation of informatics system by making cooperation with the informatics units within department, courts and other relevant organisations

LAW ON AMENDED ADOPTION OF DECREE ON ORGANIZATION AND DUTIES OF THE MINISTRY OF JUSTICE Article 22/A (additional article 15/05/2001 - 4674/7. md.) •Establishing, operating, maintaining and repairing informatics systems with the cooperation of central, provincial organisations of Ministry and relevant units of other dependent institutions;

•Carrying out services regarding to these systems with the cooperation of concerned units; Ensuring cooperation and collaboration within the units of Ministry regarding to informatics projects.

•With the cooperation of relevant organisations; transmitting all legislation, case law, academic publications, regulations issued by the international organisations in which our state participate, the decisions of international courts whose judicial authority was recognised and the other necessary publications compiled by all these organisations into electronic environment and to enable these sources at service of users

•Establishing more efficient and effective information, document and work flow system; producing or providing software for this system in conformity with the developments in information technologies

•Providing online or offline data flow and cooperation between systems at national or international level with respect to issues that fall under the duties of the Ministry

• Providing training of the personnel using PC in the central, provincial and dependent units with the cooperation of Training Department of Ministry

•Making cooperation with the other public institutions and organisations with regards to determination of the informatics standards and monitoring the development of these standards, concerning to the use of hardware of software

•Following and monitoring the development information technologies and to give opinions and make suggestions in respect of transmission of these technologies to the Ministry

•With respect to the issues fell under its tasks; making suggestions to the Ministry regarding to lack or defects of legislation by making researches and investigations, preparing by laws and regulations, and compose decrees

•Enabling effective and efficient operation of informatics system by making cooperation with the informatics units within department, courts and other relevant organisations

THE DUTIES OF THE IT DEPARTMENT

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HIGH BOARD OF UYAP

In order to handle institutional and legal differences within ministry and show the utmost determination of MOJ, it has been established a high Board in the ministry, who has responsibility to take necessary measures, provide harmony and eliminate obstacles to implement Project,

This board consists of Undersecretary, Deputy Undersecretaries and Director Generals of different departments

CHANGE MANAGEMENT

In the computerisation process of courts, the human element, judges and prosecutors who are considered the most conservative group in the legal profession, experience difficulties to keep up with the new developments.

In order to overcome this problem some trainings programs, awereness campaigns, meetings and seminars were organised.

While the computer literacy was only 5 % before UYAP in courts, it has been increased to level of 95 % thanks to basic computer and UYAP modules trainings.

Furthermore they have been given distance learning facilities enabling them to acces audial and visual training materials through internet.

MOTIVATION

Carrying out an IT project in public sector, particularly in judiciary requires overcoming too many difficulties. If the team are keen on succeeding with the utmost motivation and well-planning there is no chance for the failure.

The team work sprit and motivation is the most important stimulus in this context.

The motivation of the staff has been provided with some awards schemes and e-mail sharing that has been established for knowledge supply and motivation.

In addition there has been a strong share of know-how, consultative discussions and collaboration between ICT experts and judicial staff.

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FINALLYFINALLY

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

www.adalet.gov.tr/english

www.uyap.gov.tr/english

morta@adalet.gov.tr

arcam@adalet.gov.tr