We aim to be accessible to all users. If you require support to access any of our services, please let us know. We are happy to make this publication available in an alternative format.

Contact Us:

Paisley CampusStudent Link, Elles Building West T: 0141 848 3803 E: internationaladvice@uws.ac.uk

www.uws.ac.uk/internationalstudentsupport

www.uws.ac.uk/internationalstudentsupport

SUCCESS...We’ll help you achieve it!

Your Guide to Using the International Student Support TeamA dedicated student support team who can provide one-to-one advice and guidance on many areas including:

• Immigration and visa extensions

• Working during your studies

• Financial queries

• Personal welfare

The International Student Support Team at UWS

The International Student Support Team is here to support you and ensure that you get the most out of your student experience. The service is here to offer advice and guidance in a number of areas that may be relevant to you during your studies, including:

Advising you on how to apply for a Tier 4 (G) student visa extension and informing you of the correct documents to submit with your application.

Guidance on applying for a Schengen visa if you are a non EU student and wish to travel to Europe during the holidays.

Helping you understand how to fully comply with your Tier 4 visa conditions such as attending classes and advising us if your immigration status changes.

Ensuring that you have appropriate documentation if you need to return home during term-time.

Advising you on your right to work in the UK during and after your studies.

Providing guidance if you wish to bring your dependants to the UK to live with you or visit you during your studies.

Giving you hints and tips on how to settle into life in the UK and meet local people.

Assisting you in liaising with academic staff regarding your studies if things don’t go to plan.

Informing you of other support services available to you as an International Student.

Supporting you with financial queries and helping you identify ways of resolving financial worries.

The International Student Support Team at UWS

The International Student Support Team is here to support you and ensure that you get the most out of your student experience. The service is here to offer advice and guidance in a number of areas that may be relevant to you during your studies, including:

Advising you on how to apply for a Tier 4 (G) student visa extension and informing you of the correct documents to submit with your application.

Guidance on applying for a Schengen visa if you are a non EU student and wish to travel to Europe during the holidays.

Helping you understand how to fully comply with your Tier 4 visa conditions such as attending classes and advising us if your immigration status changes.

Ensuring that you have appropriate documentation if you need to return home during term-time.

Advising you on your right to work in the UK during and after your studies.

Providing guidance if you wish to bring your dependants to the UK to live with you or visit you during your studies.

Giving you hints and tips on how to settle into life in the UK and meet local people.

Assisting you in liaising with academic staff regarding your studies if things don’t go to plan.

Informing you of other support services available to you as an International Student.

Supporting you with financial queries and helping you identify ways of resolving financial worries.

What students are saying... What to expect...

Should you need to speak a team member: • Werunanappointmentsystem • AppointmentscanbemadeinpersonattheStudentLinkreceptionorby telephone to 0141 848 3803. • Ifyouneedtocancelorrescheduleyourappointment,pleasecall01418483803

During appointments: • Comeprepared–youmayneedtoshowyourpassportandvisaat your appointment. For assistance with renewing a visa, bring your supporting documentation also. • Youwillbetreatedwithrespectandwillbegivenclearinformationonwhat your next steps should be if appropriate.

When applying for a visa: • PickupaVisaExtensionPackfromtheStudentLinkreception. • Visaextensionapplicationsbypostcantakeseveralmonthstofinalise and you are therefore strongly advised not to book any travel tickets until your passport and biometric residence permit have been returned to you. • WewillcontacttheFinancedepartmentforconfirmationofthefeesyou have paid and any amounts still to be paid. • WewillcontactyourProgrammeLeadertoconfirmthattheyaresatisfied with your academic progress on your course and that they fully support your visa application to continue with your studies in the UK. • Wewillcheckyourbankstatementstoensurethatyouhavesufficient funds for living costs to meet the UKBA’s requirements. • OurteamdonothaveanycontroloverhowlongUKBAmaytaketoprocess visa applications and are unable to ‘speed up’ applications for you.

Very experienced,

efficient and

committed staff

Very reliable service, the

advisors are always there

when you need them, never

let me down.

Excellent and confident staff!

The international advisors are

very helpful and trustworthy.

This is the best service for

international students among

all other, in my opinion.

I am happy to use international student advisory. I would like to thank them for all their wonderful and professional advice which guides me in all matters.

I feel I can trust their service

110%. When they helped me

with my visa extension, I was

told exactly what document

was needed; I’ve also used the

Batch Scheme, there was no

hassle for me at all.

What can I say?

Great team, keep

up the good

work!Had an appointment with one of

the international student advisors for

a letter to apply for a Schengen visa.

She was excellent, very helpful, prompt

and supportive. On the same day, I

received an e-mail saying my letter was

ready. I would not have expected this kind

of service at any other university.

Thanks so much!

Excellent team,

excellent

performance!

Taken from the International Service Survey April 2012

What students are saying... What to expect...

Should you need to speak a team member: • Werunanappointmentsystem • AppointmentscanbemadeinpersonattheStudentLinkreceptionorby telephone to 0141 848 3803. • Ifyouneedtocancelorrescheduleyourappointment,pleasecall01418483803

During appointments: • Comeprepared–youmayneedtoshowyourpassportandvisaat your appointment. For assistance with renewing a visa, bring your supporting documentation also. • Youwillbetreatedwithrespectandwillbegivenclearinformationonwhat your next steps should be if appropriate.

When applying for a visa: • PickupaVisaExtensionPackfromtheStudentLinkreception. • Visaextensionapplicationsbypostcantakeseveralmonthstofinalise and you are therefore strongly advised not to book any travel tickets until your passport and biometric residence permit have been returned to you. • WewillcontacttheFinancedepartmentforconfirmationofthefeesyou have paid and any amounts still to be paid. • WewillcontactyourProgrammeLeadertoconfirmthattheyaresatisfied with your academic progress on your course and that they fully support your visa application to continue with your studies in the UK. • Wewillcheckyourbankstatementstoensurethatyouhavesufficient funds for living costs to meet the UKBA’s requirements. • OurteamdonothaveanycontroloverhowlongUKBAmaytaketoprocess visa applications and are unable to ‘speed up’ applications for you.

Very experienced,

efficient and

committed staff

Very reliable service, the

advisors are always there

when you need them, never

let me down.

Excellent and confident staff!

The international advisors are

very helpful and trustworthy.

This is the best service for

international students among

all other, in my opinion.

I am happy to use international student advisory. I would like to thank them for all their wonderful and professional advice which guides me in all matters.

I feel I can trust their service

110%. When they helped me

with my visa extension, I was

told exactly what document

was needed; I’ve also used the

Batch Scheme, there was no

hassle for me at all.

What can I say?

Great team, keep

up the good

work!Had an appointment with one of

the international student advisors for

a letter to apply for a Schengen visa.

She was excellent, very helpful, prompt

and supportive. On the same day, I

received an e-mail saying my letter was

ready. I would not have expected this kind

of service at any other university.

Thanks so much!

Excellent team,

excellent

performance!

Taken from the International Service Survey April 2012

Online resources Ourwebsitehasbeendesignedtoincludeallusefulinformation. Browse through our pages for important information, downloads and links www.uws.ac.uk/internationalstudentsupport. For information on applying to extend a student visa see www.uws.ac.uk/visaextensions. Enrol on our ‘Moodle’ module ‘International Student Information’ and follows us on Twitter @ UWS_IntSupport to keep up to date with issues concerning international students.

E-mail us If you have a question and can’t find the answer online, or just want to double check that you understand something, you can e-mail our team at internationaladvice@uws.ac.uk

‘Quick Question’ Sessions ‘Quick Question’ sessions offer an easy way to speak to a member of the team without having to pre-book an appointment and are held in the Student Link reception area on Paisley campus most weekdays during term-time from 1-2pm. Team members can answer general enquiriesormayreferyoutoanappointmentifappropriate.Contact the Student Link reception for up-to-date information on availability.

Appointments Appointments offer an opportunity to spend some dedicated time with a team member in a confidential setting. To book an appointment, visit the Student Link reception or telephone 0141 848 3803.

Letter Requests If you require a letter in support of travel plans, work entitlement, relatives’ visits, etc., make an appointment to come to a ‘Letter Request’ Session by visiting the Student Link reception or by calling 0141 848 3803. Alternatively, if you require a letter in support of an application for a Schengen visa, use the online request form at www.uws.ac.uk/schengenletterrequest.

Accessing our Services

Ourteamendeavour to answerany questions you have as quickly and accurately as possible. Contact us soonerrather than later so we have the best possible opportunity to give you the correct advice – don’t leave things too late!The reception for our service is provided through the Student Link.

Online resources Ourwebsitehasbeendesignedtoincludeallusefulinformation. Browse through our pages for important information, downloads and links www.uws.ac.uk/internationalstudentsupport. For information on applying to extend a student visa see www.uws.ac.uk/visaextensions. Enrol on our ‘Moodle’ module ‘International Student Information’ and follows us on Twitter @ UWS_IntSupport to keep up to date with issues concerning international students.

E-mail us If you have a question and can’t find the answer online, or just want to double check that you understand something, you can e-mail our team at internationaladvice@uws.ac.uk

‘Quick Question’ Sessions ‘Quick Question’ sessions offer an easy way to speak to a member of the team without having to pre-book an appointment and are held in the Student Link reception area on Paisley campus most weekdays during term-time from 1-2pm. Team members can answer general enquiriesormayreferyoutoanappointmentifappropriate.Contact the Student Link reception for up-to-date information on availability.

Appointments Appointments offer an opportunity to spend some dedicated time with a team member in a confidential setting. To book an appointment, visit the Student Link reception or telephone 0141 848 3803.

Letter Requests If you require a letter in support of travel plans, work entitlement, relatives’ visits, etc., make an appointment to come to a ‘Letter Request’ Session by visiting the Student Link reception or by calling 0141 848 3803. Alternatively, if you require a letter in support of an application for a Schengen visa, use the online request form at www.uws.ac.uk/schengenletterrequest.

Accessing our Services

Ourteamendeavour to answerany questions you have as quickly and accurately as possible. Contact us soonerrather than later so we have the best possible opportunity to give you the correct advice – don’t leave things too late!The reception for our service is provided through the Student Link.

We aim to be accessible to all users. If you require support to access any of our services, please let us know. We are happy to make this publication available in an alternative format.

Contact Us:

Paisley CampusStudent Link, Elles Building West T: 0141 848 3803 E: internationaladvice@uws.ac.uk

www.uws.ac.uk/internationalstudentsupport

www.uws.ac.uk/internationalstudentsupport

SUCCESS...We’ll help you achieve it!

Your Guide to Using the International Student Support TeamA dedicated student support team who can provide one-to-one advice and guidance on many areas including:

• Immigration and visa extensions

• Working during your studies

• Financial queries

• Personal welfare