UTKARSH - VOICE UTKARSH MICRO FINANCE PVT. LTD.

January- March

Vol-3 Issue -4

Glimpses of Health CampGlimpses of Health CampGlimpses of Health CampGlimpses of Health Camp

Dr Indu Singh, Director Samutkarsh

Welfare Service, Addressing the Clients

Clients at Health camp

Year end Operational highlightsYear end Operational highlightsYear end Operational highlightsYear end Operational highlights Utkarsh closed the financial year with 110,886 active members (previous year

58623), cumulative disbursement of Rs. 1851.0mn (Previous year Rs. 712.3mn)

and Portfolio Outstanding of Rs. 752.9mn (previous year Rs. 318.5mn). This is

substantial achievement in view of the prevailing situation in micro finance

industry.

LLLLaunch aunch aunch aunch of Micro Enterprises Loan (MEL)of Micro Enterprises Loan (MEL)of Micro Enterprises Loan (MEL)of Micro Enterprises Loan (MEL) Increasing its product basket, Utkarsh has introduced its MEL product namely

Utkarsh Samridhi for its existing matured clients as well as clients who have

viable business but are still not serviced by formal financial sector. The product

is currently being piloted in Varanasi and based on experience, feedback in next

few months, would be rolled out at other locations within the catchment area of

Utkarsh.

This would form part of 15% non microfinance asset as permitted in recent

regulatory guidelines.

Social Performance ManagementSocial Performance ManagementSocial Performance ManagementSocial Performance Management Social performance along with financial performance is the backbone of

microfinance sector. Effective Social Performance Management (SPM) leads to

stronger alignment of systems and processes with organization’s mission and

yields real value to target clientele of MFIs. Utkarsh has moved ahead in this

direction by nominating Mr Ajai Raj Sharma, Director on the board of company,

as SPM SPM SPM SPM Director.Director.Director.Director. This will help in setting clearer goals and objectives and

creating deliberate and concrete strategy to achieve them

CreditCreditCreditCredit Plus ActivitiesPlus ActivitiesPlus ActivitiesPlus Activities

Health CampHealth CampHealth CampHealth Camp Increasing the services provided under credit plus activities, Utkarsh organized a

health camp at Ghazipur, in collaboration with Apollo Hospital Varanasi. More

than 450 people were examined in this camp. The camp provided facilities for

basic health check up like Blood test, sugar test, pregnancy test and distribution

of free medicine for the members and their families. Utkarsh is committed to

organize more such camps in future.

Financial AwarenessFinancial AwarenessFinancial AwarenessFinancial Awareness The programme has been launched from Harhua block of Varanasi District in

November, 2011. Four employees of the company have been trained for

financial awareness programme. Total 473 women have participated in financial

awareness program during November 2011 to March 2012.

ClientsClientsClientsClients MeetMeetMeetMeet Utkarsh has conducted six clients meet in six different branches with total 600

clients and their spouse. The main thrust was knowing the clients and their

requirements, and also sensitizing them about the perils of overindebtedness,

benefits of small savings, budgeting and planning for future.

DDDDoctors octors octors octors examining theexamining theexamining theexamining the clientsclientsclientsclients

ClientsClientsClientsClients cocococollectingllectingllectingllecting their reporttheir reporttheir reporttheir reportssss

Vocational Training Vocational Training Vocational Training Vocational Training –––– Agarbatti Rolling ProjectAgarbatti Rolling ProjectAgarbatti Rolling ProjectAgarbatti Rolling Project During the FY 2011-12, total 205 members were trained for agarbatti production

from 13 villages of Harahua block in Varanasi district. More than hundred

members have started producing agarbatti on commercial basis .These

members have produced more than 5000 Kg of Agarbatti during the year. This

acts as filler and provides incremental income to the family. The members can

undertake the work without sacrificing their normal day to day activities.

OutreachOutreachOutreachOutreach of Microfinanceof Microfinanceof Microfinanceof Microfinance

As on As on As on As on

Mar 31, Mar 31, Mar 31, Mar 31,

2012201220122012

As on As on As on As on

Mar 31, Mar 31, Mar 31, Mar 31,

2011201120112011

GrowthGrowthGrowthGrowth

No of States (UP & Bihar) 2 2 -

No. of Districts 19 13 46%

Total No of Branches 75 52 44%

No of Branches in UP 54 49 10%

No of Branches in Bihar 21 3 600%

Total No. of Centres 7,862 3,902 101%

Total No. of Groups 25,928 12,456 108%

Total No. of Members 110,886 58,623 89%

Total No. of Clients 106,369 55,506 92%

Total Disbursement - Cumulative

(Rs in Mn)

1851.1 712.3 160%

Loan Outstanding (Rs in Mn)

(Own+Manage)

752.9 318.6 136%

No. of Client/Credit Officer 492 284 73%

On Time Repayment Rate (OTRR in

%)

100% 100% -

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NumberNumberNumberNumber of of of of EmployeesEmployeesEmployeesEmployees

As on As on As on As on March 31 2012March 31 2012March 31 2012March 31 2012

Head Office 39

Company Secretary 1

Zonal Manager 1

Regional Managers 3

Divisional Heads 8

Area Managers 25

Branch Managers 77

Trainee Branch Managers 4

Credit Officers 163

Trainee Credit Officers 53

Auditors 15

MIS Executives 19

Total 408