Through our extensive relationships with industry, we’ve learned that

firms want a single resource that offers a comprehensive menu of supply

chain programs—in education, research, and consultative problem

solving. Just as important, they’re hungry to learn more about the global

aspects of supply chain management. The University of Tennessee’s

College of Business Administration took action to meet those needs.

Enriching our global offerings became our priority. As a result, we

entered into partnerships with three world renowned universities and

institutes across the globe; launched a global supply chain forum

with Fortune 100 leaders; collaborated with our international

partners to create an executive MBA with a global supply chain

focus; formed an advisory board of 30 vice presidents of supply

chain to guide and inform our global activities; and created

a single entity to serve as the primary resource for all things

supply chain at UT: The Global Supply Chain Institute.

As we make the transition from a nationally ranked

program to a world class resource for global supply

chain expertise, we invite you to learn more about our

comprehensive offerings. The Institute has the expertise

you need, whether you’re an aspiring supply chain

director looking for a global EMBA to take your career to

the next level, a busy executive who needs resources to

stay current on best practices, or a manager whose firm

needs a supply chain audit to expose inefficiencies.

In the next few pages you’ll learn much more about our

programs and our approach.

For many years UT’s supply

chain management program

has enjoyed an excellent

reputation as one of the

premier programs in the

country. Each year hundreds

of students and executives

participate in our top ranked

educational programs,

cutting edge research, and

industry forums.

DiscovEr whaT makEs Us DiFFErEnT.

The Global Supply Chain Institute: World Class. Worldwide.

2 3

In 2011, UT’s top-ranked supply chain management program

introduced The Global supply chain institute to coordinate its broad

spectrum of supply chain offerings and fulfill industry’s need for global

supply chain information and best practices. The Institute delivers

executive education, industry forums, research initiatives, custom

programs, global partnerships, corporate audits, and more.

The structure of this new center of expertise makes it easier for both

companies and prospective students to determine the supply chain

offerings best suited to their needs.

“Companies are understandably frustrated by having to fulfill

their research and education needs at four or five different

institutions,” said J. Paul Dittmann, Ph.D., Executive

Director of the Institute. “Companies like Eastman

and Honeywell and Lowe’s are looking for a one-stop

provider for their supply chain education, research,

and hiring needs, and that’s what we give them. If

you want practical solutions and hands-on research

applied to real-world issues, UT’s Global Supply

Chain Institute is the place to be,” Dittmann said.

The Institute also brings a global perspective to

supply chain issues through its relationships with

academic institutions in Asia, Latin America, and

Central and Western Europe. The partnerships

between UT’s nationally ranked supply chain

management program and top-tier international

institutions such as ESSEC Business School—ranked

eighth in the world for executive education by the

Financial Times—ensure a full spectrum of support to

meet stakeholders’ global supply chain needs.

“Giving students this international exposure and allowing

companies to interface globally is a huge advantage for

UT,” said Dave Clark, Amazon.com’s Vice President

of North American Operations and a member

of UT’s Supply Chain Forum. “It’s a unique

feature of UT’s program that a lot of

schools don’t have.”

The global partnerships are a key

factor in UT’s uniquely holistic approach

to supply chain management. “Other

institutions focus on one aspect of the supply chain,

whether it’s procurement or operations or manufacturing

or logistics,” Matt Myers, Ph.D., Associate Dean of Executive

Education and Nestlé USA Professor of Marketing said. “Instead, our

approach covers one end of the supply chain to the other, across multiple

geographies. We look at the supply chain problem from dirt to dirt—from raw

materials procurement all the way down to the point of sale and the end user.”

The University of

Tennessee College of

Business Administration

UT’s College of Business Administration

has 5,300 undergraduate and

graduate students out of a total

campus population of 27,000. The

College’s Marketing and Logistics

Department has more undergraduates

than any other department.

Established in 1914, the College

employs 121 faculty members and

administers six centers, three

institutes, and four forums.

The College’s supply chain

programs consistently earn

top marks in rankings by

Supply Chain Management

Review, AMR Research,

U.S. News & World

Report, and others.

“I love the fact that UT has created The Global Supply Chain Institute because there really is no such thing as a purely North American supply chain anymore.

UT’s global supply chain programs are a tremendous opportunity for companies to be engaged in dialogue on issues that span borders across the world.”

Dave Clark, Vice President of North American Operations, Amazon.com, and UT graduate, presenting at the Fall 2010 Supply Chain Forum

UT’s new state-of-the-art James A. Haslam II Business Building

4 5

Alcoa Materials Management

Amazon.com

Amway Corp.

APL Logistics

Averitt Express

Avery Dennison

Bayer HealthCare

BNSF Railway

Boeing

Boise Inc.

Bush Brothers & Co.

Caterpillar Logistics

Cintas

Colgate-Palmolive

ConAgra

Cooper Industries

Cooper Tire & Rubber Co.

Cracker Barrel Old Country Store, Inc.

Deere & Co.

Defense Logistics Agency (DLA)

Dell

Dover Corp.

Eastman Chemical

Estée Lauder

Honeywell

Johnson & Johnson Vision Care

Kenco Logistic Services

Kimberly-Clark

Lockheed Martin

Lowe’s

Macy’s

Martin-Brower Co.

McCormick & Co.

ModusLink

Mohawk

Nestlé USA

Nissan North America

OfficeMax

OHL

Oliver Wight

Procter & Gamble

PepsiCo

Radio Systems Corp.

Ryder

Terra Technology

The Walt Disney Co.

Walmart

Whirlpool Corp.

Winn-Dixie

WWL Vehicle Services Americas

Bruce Chair of Excellence in Business for UT’s Department of

Marketing and Logistics.

About 150 vice presidents, directors, and managers from around

50 top corporations take part in the forum, learning about key

companies’ supply chain strategies, arming themselves with

practical ideas, networking with colleagues, and recruiting the

cream of UT’s business students. Held twice a year, the three-

day meetings include presentations, breakout sessions, and

networking receptions. Participant feedback guides both the

forum agenda and the research focus, and the intimate setting

enables open discussion of challenges and solutions.

Members include such supply chain leaders as Procter &

Gamble, Amazon.com, Walmart, Johnson & Johnson, Dell,

PepsiCo, Colgate-Palmolive, and Lockheed Martin. Fully one-

quarter of the AMR Supply Chain Top 25 are participants.

“Supply chain talent is very scarce,” said UT MBA graduate

Bill Hutchinson, now Vice President of Global Supply

Chain and Fulfillment for Dell. “With the forum, you

can not only recruit but you also have a nice

retention tool for employees to keep making

the investment in cross-functional

education. It’s a nominal investment

for the goodwill, the education, and

the skill development you get. It’s

a very popular thing for the folks

on my team at Dell to attend

the forum.”

In addition, members enjoy

price discounts on supply

chain audits conducted by

faculty teams as well as

special access to research

materials, including

faculty members’ pre-

publication articles,

books, and case studies.

Members of UT’s

Supply Chain Forum

come from large,

mid-sized, and small

companies and represent

a broad spectrum of

industries, including

manufacturing, retail,

and service.

Today’s supply chain executives face unprecedented

challenges, from natural disasters to political unrest,

volatile commodity prices, and changing consumer

behavior. It’s critical for those in this dynamic, fast-

moving field to keep pace with industry trends and in

dialogue with peers facing the same pressures and

shifting business landscape.

UT’s extensive ties with industry keep it grounded in real-

world problems. Each year UT’s supply chain faculty have

contact with hundreds of supply chain professionals around

the globe. Thirty senior level supply chain vice presidents

with corporations worldwide sit on the Institute’s Global

Supply Chain Advisory Board, influencing UT’s global and U.S.–

based programs, offering input on supply chain trends, and giving

the Institute invaluable feedback.

The Supply Chain Forum further exemplifies UT’s deep collaboration with

industry. For nearly two decades the forum has brought together corporate

leaders, academics, and students to share ideas about supply chain

best practices.

Companies that implement those best practices can

dramatically outperform others “in key financial

areas such as return on assets, economic

value add, and ultimately earnings per

share,” said Ted Stank, Ph.D., the

Joel MarpeVice President of Logistics Administration, Walmart,

presenting at the fall 2010 Supply Chain Forum

6 7

UT’S NeTWork of INSTITUTIoNS from key World reGIoNS

The Financial Times ranked EssEc #8 globally for executive

education open programs in 2011; The wall street Journal named

it the #7 business school globally in 2007; first business school

outside the United states to earn aacsB accreditation.

First mBa program in Eastern Europe; launched

groundbreaking Transnational Leader mBa in 2009;

#24 best executive mBa program globally for its international

masters management program in 2009, according to the

Financial Times.

Latin american leader in logistics and supply chain

education and research; evolved from the coPPEaD

Business school, which the Financial Times ranked

the #1 business school in Latin america.

A natural outgrowth of UT’s highly successful Supply Chain Forum is

its new Global Supply Chain Forum, launched in June 2011 in Paris,

France, in partnership with ESSEC Business School—ranked #8 in

the world for executive education by the Financial Times. Similar in

structure to the U.S.–based forum, the international forum enables

members from multiple industries and a global faculty to focus on worldwide

and region-specific issues.

It is the only supply chain forum that will meet in five locations throughout the

world, selected for their strategic importance for business and supply chain

management: North America, Asia, Western Europe, Central/Eastern Europe, and

Latin America. Each partner institution—ESSEC in France and Singapore, Central

European University in Hungary, and Instituto de Logistica e Supply Chain in Brazil—

was chosen for its unique strengths.

As multinational corporations extend their supply chains, they often become more complex and

costly and less responsive, said Philippe-Pierre Dornier, Ph.D., a professor and department head for operations

management with ESSEC. “Our speakers are innovative supply chain strategists from global companies. This

makes the forum an ideal meeting for executives who want exposure to best-in-class practices that will enable

them to optimize supply chain performance while mitigating risk.”

Companies that have joined as founding members include BearingPoint,

Caterpillar, Honeywell, Johnson & Johnson, Procter & Gamble, and

Geodis, a major French transportation company.

“With this international experience, I think people from your Global Supply Chain Executive MBA program will have a leg up on anyone.”

Daniel Myers, Vice President of Product Supply for Global Hair Care, Procter & Gamble, and UT graduate

Both the U.S. and global forums focus

on providing members a return on their

investment. Each meeting is intended

to give participants networking and

benchmarking opportunities as well as

actionable ideas that more than cover

their investment of time and money.

UT and its global partners are also

meeting the request of industry leaders

who want an executive MBA that will

provide high-potential personnel with

international supply chain expertise:

The Global Supply Chain Executive MBA

program. This accelerated 12-month

course of study is the only EMBA that

focuses on supply chain management with

a global perspective.

Students will participate in four two-week

residence periods in Western Europe,

Central /Eastern Europe, Asia, and the United

States. Taught by a world class international

faculty, The Global Supply Chain EMBA’s

unique curriculum also includes transnational

leadership to address the cultural challenges of

today’s business world. The program is set to

launch in January 2013.

Several UT faculty members are regularly invited

to teach and share their expertise overseas—in

Verona, Italy; in New Zealand; and in Bordeaux,

France, among other locations. Nearly 300 students

of the College of Business Administration have

studied abroad in such countries as Australia, France,

Scotland and Italy in 2010.

The eSSeC Business

School in Paris

partnered with UT to

launch The Global

Supply Chain

forum in 2011.

8 9

Dr. Terry Esper, Associate Professor of Marketing and Logistics, is one of dozens of faculty involved in UT’s supply chain management degree programs.

For decades The University of Tennessee has been recognized as one of the

premier institutions of higher learning focused on supply chain management.

Its Supply Chain Management/Logistics programs consistently receive top

marks in rankings by Supply Chain Management Review, AMR Research,

U.S. News & World Report, Supply Chain Digital, and others.

Now, with the creation of The Global Supply Chain Institute and UT’s relationships

with its international academic partners (see page 9), the College of Business

Administration’s global emphasis has been further strengthened throughout all programs.

UT’s supply chain students—whether undergraduates and traditional MBA candidates

training for business careers, executives honing their competitive edge, or Ph.D. candidates

preparing for academia—benefit from the Institute’s top-quality, innovative teaching, deep

connections with industry, and unique multidisciplinary perspective.

“We view supply chain management as a cross-business discipline. In fact, every department in the

college is represented in our supply chain faculty,” said Ted Stank, Ph.D., the Bruce Chair of Excellence

in Business for UT’s Department of Marketing and Logistics. “We look at supply chain from beginning to end,

in a comprehensive and multidisciplinary way, not in a piecemeal fashion.”

This integrated focus ensures that every

aspect of supply chain research and

education is covered at UT. Graduates emerge

with an unmatched perspective that makes

them highly desirable to leading corporations.

“What surprised me at UT is the industry

engagement between students and

companies in solving real life problems

and working through the challenges

companies face,” said Dave Clark, Vice

President of North American Operations

with Amazon.com. “That was incredibly

valuable to me when I was in school there.”

UndergradUaTe PrograM

UT’s College of Business Administration readies

undergraduates to excel in the business environment. Its

world class faculty provides a rigorous education and

academic advising geared to each student’s needs. In

keeping with UT’s tight integration with business, top

undergraduates have the opportunity to interact with

corporate leaders during sessions of the Supply Chain

Forum and the new Global Supply Chain Forum.

MBa PrograMS

UT’s nationally recognized MBA programs include

several options for working professionals (see page

14) as well as a traditional full-time course of study.

The 17-month full-time MBA is ideal for students

seeking careers in business, government, and

nonprofit organizations. Concentrations are available

in supply chain, finance, logistics, marketing,

operations, and entrepreneurship and innovation.

Ph.d. PrograM:

ToMorrow’S aCadeMiC

LeaderS

UT’s world class faculty and strong corporate ties

give supply chain doctoral candidates unrivalled

opportunities for research and collaboration with

industry. From day one, candidates are involved

in joint research with their professors, which

gives them direct exposure to the supply chain

and logistics systems of major corporations.

This combination of research and collaboration

with industry on contemporary problems

creates outstanding academicians. As they take

their place in the academic world, they are well

equipped to address business concerns and

infuse their teaching with real-world examples,

preparing future business leaders for their role

in industry. Many of the program’s graduates

teach and conduct research at leading U.S.

business schools.

UT SUPPly ChAIN

mANAGemeNT ProGrAm

rANkINGS

Supply Chain/Logistics Graduate Program#5 among top-tier public institutions

#10 nationwide

2012 U.S. News & World Report

Supply Chain/Logistics Program#7 among top-tier public institutions

#9 nationwide

2011 U.S. News & World Report

Supply Chain Management#2 nationwide

2010 Supply Chain Digital

Supply Chain/Logistics Program#4 nationwide

2009 Supply Chain Management Review

Supply Chain/Logistics Program#2 nationwide

2009 University of Dayton College of Business Survey

Supply Chain/Logistics Program#2 globally for logistics-oriented faculty research

2009 Transportation Journal

Supply Chain Management#3 for depth of program/commitment to discipline

Top five for delivering industry value

#6 overall across 13 metrics

2009 AMR Research

10 11

i n d U S T r Y i S o U r L a B

Ted Stank, Ph.d., the Bruce Chair

of excellence in Business

for UT’s department of

marketing and logistics

presenting at the Spring

2011 Supply Chain

forum.

The UT Global Supply Chain Institute’s broad interdisciplinary perspective

brings together the best of both rigorous academic research and ongoing

industry involvement.

“Business scholarship must be closely linked to business

application, and this is one of our differentiators,” said

Ted Stank, Ph.D., the Bruce Chair of Excellence

in Business for UT’s Department of Marketing

and Logistics. “We have a cross-disciplinary

perspective rather than a narrow focus on a

few areas.”

UT’s supply chain management program has over

30 full-time faculty from six departments across the

College of Business Administration. They are among the

world’s leaders in research and teaching about key challenges in

the discipline, including internal functional integration, collaboration

with external partners, global network design, process improvement,

integration of demand and supply processes, risk management, social network

theory, and sustainability.

UT’s scholarly efforts involve interactions with a wide range of top corporations

annually. The Supply Chain Forum alone includes nearly 50 sponsoring

companies, with more than 150 executives at each gathering.

“Through our extensive education activities, including degree and

open-enrollment programs, we interact with dozens of firms every

year, and their problems drive much of our research,” said J. Paul

Dittmann, Ph.D., Executive Director of The Global Supply

Chain Institute.

UT’s unique approach to supply chain

management looks at both demand

and supply. It starts downstream with

a firm understanding of the customer

and moves upstream to the most

basic procurement function. This

integrated focus within and across

companies ensures that every

aspect of supply chain research

and education is covered.

hundreds of managers and executives take part

in the college of Business administration’s four

forums to learn, network and recruit.

supply chain forum See page 6 or visit bus.utk.edu/supplychain

shopper marketing forum Visit shoppermarketing.utk.edu

forecasting & demand management forum Visit bus.utk.edu/forecasting

global supply chain forum See page 8 or visit theglobalsupplychainforum.com

Supply Chain Forum members are leading the

way in the use of ecofriendly materials, such as

bamboo, for packaging.

An excellent example is the supply chain audits UT

has conducted with more than 100 organizations.

Recent examples include Walmart and Lowe’s. Faculty

teams travel to worksites and interview dozens of

people involved with the company, including both

suppliers and employees, from sales to operations.

The resulting written report provides a detailed

assessment of performance in supply chain and

demand-supply integration. UT is one of the leading

sources of audit services in the United States.

12 13

e x e C U T i v e e d U C a T i o n : P r o v e n . r e S U LT S . F a S T e r .

UT’s Center for Executive Education, a nonprofit research and development learning laboratory, was established in 1972 to respond to corporations’ need for ongoing development of managers and executives. Dozens of Fortune 500 corporations have participated in the center’s programs: Sony, Eastman, Honeywell, EADS, Stryker, Maytag, Caterpillar, Campbell Soup, FedEx, Michelin, Lockheed Martin, QVC, Pfizer, and Boeing, to name a few.

M B A s f o r W o r k i n g P r o f e s s i o n A l s global supply chain executive mba An accelerated 12-month global program led by a world class international faculty. Students will participate in four two-week residence periods in Western Europe, Central/Eastern Europe, Asia, and North America. Program launches in January 2013. (See page 9 for more detail.)

professional executive mba An intense and comprehensive 16 month program for business managers. A supply chain specialization is available. Students attend classes three Saturdays a month and take part in periodic interactive distance-learning sessions.

A d d i t i o n A l s P e c i A l i z e d o n e -Y e A r M B A P r o g r A M s

aerospace and defense executive mba* The only AACSB-accredited program of its kind in the United States.

executive mba for strategic leadership* For managers and executives working in global business environments.

physician executive mba Emphasizing management and leadership skills in a health-care context, for physicians only.

c U s t o M i z e d P r o g r A M sCustom programs are individually tailored to a corporation’s needs, region, and industry and may be delivered on the UT campus or at the corporation’s worksite. Certificate granting (nondegree) programs cover topics such as supply chain, vested outsourcing, performance based logistics, and more.

A recent example is Lowe’s, which hired UT to design its internal supply chain training programs. UT faculty created and offered specific courses to staff at Lowe’s worksites. Another is EADS, for which UT offered a performance-based logistics class in Seville, Spain, and Munich, Germany.

e X e c U t i V e e d U c A t i o n i n s U P P lY c H A i n ( c e r t i f i c a t i o n a v a i l a b l e )UT offers open enrollment (nondegree) programs for managers and executives in five key areas:

Supply Chain Management: Logistics, Manufacturing, and Acquisition See insert or visit scmlogistics.utk.edu

Operational Excellence: Lean, Six Sigma, and Theory of Constraints Visit thecenter@utk.edu

Leadership and Management Development Visit thecenter@utk.edu

Healthcare Business Solutions Visit thecenter@utk.edu

Aerospace and Defense Visit thecenter@utk.edu

All courses take place in UT’s new state-of-the-art James A. Haslam II Business Building.

exeCUTive edUCaTion rankingS

#1 globally for supply chain management education

2006 Bearingpoint Assessment for the U.S. Air Force

#2 globally for supply chain management programs

2011 Supply Chain Digital

#2 globally for logistics-oriented faculty research

2009 Transportation Journal

#2 nationwide for supply chain/logistics program

2009 University of Dayton College of Business Survey

#2 in north america

2005 Supply Chain Management Review

* A supply chain specialization is available through an individual Corporate Action Project (CAP).

14

Steve Baker Vice President of Logistics

Radio Systems Corp.

Chris Bateman Vice President of Distribution

Macy’s

Ron Briskie Vice President of Supply Chain

Avery Dennison

Dave Clark Vice President of North American Operations

Amazon.com

Bob Fiorentini Vice President of Global Strategic Sourcing

Lockheed Martin

Kent Fisher Vice President of Supply Chain Management

Boeing

Jay Fortenberry Vice President of Supply Chain Integration

Honeywell

Ed Greene Senior Vice President of Strategic Initiatives

Cracker Barrel Old Country Store

Mark Grohe Vice President of Supply Chain

ConAgra

Steve Harmon Vice President of Transportation

Kimberly-Clark

John Herzig Vice President of Distribution and Logistics

Bayer HealthCare

Greg Hewitt President of Heil Trailer International

Dover Corp.

Bill Hutchinson Vice President of Global Supply Chain and Fulfillment

Dell

Jeff Kurtenbach Vice President of Logistics

Nestlé USA

Rhonda Linginfelter Vice President

ModusLink

John Lund Senior Vice President of Supply Chain Management The Walt Disney Co.

Mike Mabry Executive Vice President of Supply Chain Lowe’s

Steve Martin Vice President of DCC Operations Ryder

Scott McWilliams CEO OHL

Fran Mirmina Vice President of Worldwide Customer Supply Chain Johnson & Johnson Vision Care

Daniel Myers Vice President of Product Supply for Global Hair Care Procter & Gamble

Jim Radin Vice President of Global Supply Chain Operations McCormick & Co.

Chris Scott Group Vice President of Logistics Winn-Dixie

Reuben Slone Executive Vice President of Supply Chain OfficeMax

Andy Smith President and Chief Operations Officer Kenco Logistic Services

Greg Smith Executive Vice President of Supply Chain ConAgra

Dan Spellman Vice President of Logistics Development and Supply Chain Services Caterpillar Logistics

Terry Ward Vice President of Supply Chain Boise Inc.

Dave Wheeler Senior Vice President of Global Supply Chain and Corporate Six Sigma Cintas

Jeffrey Wright Vice President of North Operations BNSF Railway

T h e G l o b a l S u p p ly C h a i n i n S T i T u T e a d v i S o r y b o a r d

T h e U n i v e r s i T y o f T e n n e s s e eD e p a r T m e n T o f m a r k e T i n g & L o g i s T i c s

310 Stokely Management Center • Knoxville, TN 37996 • USA

phone 865 974 9413 • web globalsupplychaininstitute.utk.edu • email jdittman@utk.edu