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Job Description

Student Services Associate

US-Sino Pathway Program

About the US-Sino Pathway Program

The US-Sino Pathway Program was designed by a consortium of leading American universities to provide

an academically rigorous pathway for talented Chinese students who want to pursue their

undergraduate studies in the US. Available in 11 cities in China, the US-Sino Pathway Program offers

guaranteed admission to a top US college, a year of course credits towards a bachelors degree,

comprehensive English preparation, and a supportive learning environment.

Primary Job Responsibilities of Student Services Associate

Assist with course registration and student registration Maintain faculty files Coordinate advising tour in China Assist with summer staff training Assist with airport pickup arrangements and coordination for USPP students during Summer 2012 Assist with registration related arrangements and coordination after students arrival Assist with successful destination university admission from summer bridge and transfer of I20

forms for students

Assist with accommodation applications and confirmation for USPP students in the US, especiallyfor those clearing students who have not made the accommodation applications in advance.

Assist with providing student support services during their stay in the US1. Advising services for students study, life and various problems2. Assist to resolve various problems that students meet3. Coordination with universities for relevant issues4. Emergency or incidents handling

Assist to create and execute Summer Bridge social and cultural activity plans and revise asappropriate to meet changing needs and requirements

Assist to procure necessary resources for the activities Assist to manage day-to-day aspects of wrap-around activity development Assist to evaluate for wrap-around activities to obtain feedback from students Participate in all social and cultural activities Maintainuspp@neu.eduemail inboxAdditional Support

Global Student Ambassadors: The STUDENT SERVICES ASSOCIATE will coordinate activities relatedto student ambassadors, as well as maintain quality control of student ambassadors.

Campus Life: The STUDENT SERVICES ASSOCIATE will identify speakers of interest and solicitstudents to get involved in campus life at various levels.

Personal Management and Student Development: The STUDENT SERVICES ASSOCIATE will plan,coordinate, and execute activities designed to make student life more manageable and enjoyable

during the students time in Boston.

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Holiday Activities: The STUDENT SERVICES ASSOCIATE will plan, coordinate, and execute activitiespromoting US holidays.

Quality Assurance: The STUDENT SERVICES ASSOCIATE will assist in the development and executionof quality assurance measures at all critical junctures of the program.

Student-Parent Community: The STUDENT SERVICES ASSOCIATE will assist in the development andmaintenance of a student-parent community on a regular (weekly or bimonthly) basis.

Newsletter: The STUDENT SERVICES ASSOCIATE will support a Summer Bridge Activity Newsletter,which informs parents and family members of the wrap-around activities and social/cultural events

taking place during the Summer Bridge.

Tutoring: The STUDENT SERVICES ASSOCIATE is expected to coordinate all Writing Tutoring andSpecialized Tutoring activities, as well as monitor tutors and students.

Field trips and excursions: As part of a non-credit course called Exploring America, students willpartake in daytrips and lectures in and around the Boston area. The STUDENT SERVICES ASSOCIATE

will be expected to assist in the coordination and execution of all logistical aspects of these events.

He or she will also be expected to attend all events.

Student Conduct: The STUDENT SERVICES ASSOCIATE will assist in the communication,implementation of the conduct policy, and conduct meetings. Student Communication: The STUDENT SERVICES ASSOCIATE will reach out to students (phone,

email, in-person) as needed.

Hours and Compensation

Employment starts on January 2, 2012 and ends on December 21, 2012.

Hourly position without benefits. Pay will depend on candidates experience; range is $13-$15 per hour.

Normal business hours are Monday-Friday from 8:30am-4:30pm, with a one hour lunch break. 35 hours

per week. Some weekend and night work is necessary, particularly between April-August.

Reporting

The STUDENT SERVICES ASSOCIATE will report to the Assistant Director of the US-Sino Pathway Program

and liaise with Kaplan China.

Qualifications

Bachelors degree required. The candidate should have at least lived in mainland China for 18 years,

speak and write fluent Mandarin, can work independently under pressure. Experience working with

international students (prefer experience working with Chinese students). The STUDENT SERVICES

ASSOCIATE must demonstrate a high level of flexibility, positive attitude, and initiative. Proficiency with

Microsoft Word, Excel, PowerPoint and Outlook.

Contact and Apply

Send your resume with cover letter or questions touspp@neu.eduby November 30th, 2011.

mailto:uspp@neu.edumailto:uspp@neu.edumailto:uspp@neu.edumailto:uspp@neu.edu