Using Technology to Step Up Your

Job Performance

Using Technology to Step Up Your

Job Performance

Barbara Woods, IA State University

Trudy Dunham, University of MN Extension

Barbara Woods, IA State University

Trudy Dunham, University of MN Extension

05/05/0905/05/09 CYFERnetCYFERnet

Group ParticipationGroup Participation

Share a favorite technology tip / app /strategy that you use to be more productive

We’ll add it to the presentation!

Share a favorite technology tip / app /strategy that you use to be more productive

We’ll add it to the presentation!

How to Think About Technology

How to Think About Technology

Both a tool and a vocational skill

Understand the concept, function Constantly changing Becoming mobile, ‘smart’ Converging, multi-functional Lots of low or no cost options

Both a tool and a vocational skill

Understand the concept, function Constantly changing Becoming mobile, ‘smart’ Converging, multi-functional Lots of low or no cost options

Nonprofit & Nonessential Services ‘Financial Safety Net’

Nonprofit & Nonessential Services ‘Financial Safety Net’ Tax base, investments, interest rates, donations are down

Requests for help, client base are up

Customers may be slower paying invoices

More difficult to get financing

Tax base, investments, interest rates, donations are down

Requests for help, client base are up

Customers may be slower paying invoices

More difficult to get financing

We are Living in Uncertain TimesWe are Living in Uncertain Times

To survive in uncertain times, you need to do three things: Concentrate Focus Acquire the tools to change the world

So you can make the change you want to see in the world!

To survive in uncertain times, you need to do three things: Concentrate Focus Acquire the tools to change the world

So you can make the change you want to see in the world!

But it’s not good enough to just be more productive in the old

ways

But it’s not good enough to just be more productive in the old

ways

Imagine going to CYFAR as going to the Spa –

Rejuvenate Yourself!

Imagine going to CYFAR as going to the Spa –

Rejuvenate Yourself!

Trends & Thought: A Whole New MindTrends & Thought: A Whole New Mind

Four major 'ages': Agricultural Age (farmers) Industrial Age (factory workers) Information Age (knowledge workers) Conceptual Age (creators and empathizers)

Crucial Questions: Can a computer do it faster? Is what I'm offering in demand? Can someone else do it cheaper?

Four major 'ages': Agricultural Age (farmers) Industrial Age (factory workers) Information Age (knowledge workers) Conceptual Age (creators and empathizers)

Crucial Questions: Can a computer do it faster? Is what I'm offering in demand? Can someone else do it cheaper?

Trends & Thought: A Whole New MindTrends & Thought: A Whole New Mind

Creativity becomes the competitive difference Daniel Pink outlines six essential senses:

Design – Utility enhanced by significance, elegance

Story – Place facts in context, deliver with emotion

Symphony – Synthesize, big picture thinking Empathy – Put self in other’s place; read cues Play – Bring humor, light-heartedness to work Meaning – Have an impact, make a difference

Creativity becomes the competitive difference Daniel Pink outlines six essential senses:

Design – Utility enhanced by significance, elegance

Story – Place facts in context, deliver with emotion

Symphony – Synthesize, big picture thinking Empathy – Put self in other’s place; read cues Play – Bring humor, light-heartedness to work Meaning – Have an impact, make a difference

Let’s start with the easy stuff – you already know it!

Let’s start with the easy stuff – you already know it!

Our inbox is overflowing We’ve been asked to pick up another task or project

We’re feeling overwhelmed

Our inbox is overflowing We’ve been asked to pick up another task or project

We’re feeling overwhelmed

Organize Your Time and Tasks

Organize Your Time and Tasks

Use your calendar to reflect how to spend your time

Schedule specific times each day to deal with email, blogs and phone calls

Read email, blogs, reports online Take immediate action so you only touch it once

Use your calendar to reflect how to spend your time

Schedule specific times each day to deal with email, blogs and phone calls

Read email, blogs, reports online Take immediate action so you only touch it once

One NoteOne Note

Part of the basic Microsoft Office Suite

Aggregates, organizes notes

Sources your pastes

Makes it easy to integrate

Part of the basic Microsoft Office Suite

Aggregates, organizes notes

Sources your pastes

Makes it easy to integrate

Organize Your Incoming/Outgoing

Email

Organize Your Incoming/Outgoing

Email Create folders for mail from key people, groups you catch up on periodically

Folders list # of new messages Use relevant Subject Line message Use Task Follow-up flags with timeline

Categorize the rest of the stuff

Create folders for mail from key people, groups you catch up on periodically

Folders list # of new messages Use relevant Subject Line message Use Task Follow-up flags with timeline

Categorize the rest of the stuff

More Email TipsMore Email Tips Remove self from lists that stuff inbox

Open only when ready to deal with it Use trash to immediately get rid of  Forward immediately for someone else to deal with

Don’t procrastinate! It only builds stress and wastes the time you have to change your world!

Remove self from lists that stuff inbox

Open only when ready to deal with it Use trash to immediately get rid of  Forward immediately for someone else to deal with

Don’t procrastinate! It only builds stress and wastes the time you have to change your world!

Develop Effective “To Do” System

Develop Effective “To Do” System

Remind self of deadlines and tasks to keep goals in sight, keep big projects manageable

Digital reminders that come automatically

What’s important, not just what’s urgent

Remind self of deadlines and tasks to keep goals in sight, keep big projects manageable

Digital reminders that come automatically

What’s important, not just what’s urgent

Organization of Information

Organization of Information

Average worker spends 1.6 hrs / wk looking for info they can't find

Define a place for everything -- in your office and on your computer --

One Note + folder for other documents.

Work with 1 file or project at a time

Title in ways you can find things

Average worker spends 1.6 hrs / wk looking for info they can't find

Define a place for everything -- in your office and on your computer --

One Note + folder for other documents.

Work with 1 file or project at a time

Title in ways you can find things

Carrying Your Laptop With?

Carrying Your Laptop With?

Use laptop to take notes in meeting? Watch relationships or the screen?

Haul laptop with me when travel ? Use business office / Blackberry or need to really work with documents?

Your Work Style & Your Memory are key

Use laptop to take notes in meeting? Watch relationships or the screen?

Haul laptop with me when travel ? Use business office / Blackberry or need to really work with documents?

Your Work Style & Your Memory are key

Waste Energy $$ or Time?

Waste Energy $$ or Time?

Screen saver uses as much power as ‘on’ Computer uses 65 watts/hr in regular use, 5-35watts/hr in hibernation

Decide if ‘boot up’ time a factor Unless Tech Support is ‘updating’ the software on your PC, no reason to leave tech on when you’re gone

Get a power strip with surge protector

Screen saver uses as much power as ‘on’ Computer uses 65 watts/hr in regular use, 5-35watts/hr in hibernation

Decide if ‘boot up’ time a factor Unless Tech Support is ‘updating’ the software on your PC, no reason to leave tech on when you’re gone

Get a power strip with surge protector

Rethink & RejuvenateRethink & Rejuvenate

Agatha Christie, in her autobiography, noted:

I never thought I would be so wealthy I could afford to own a car, or so poor I couldn’t afford to have servants.

Productivity tools change with the times

As do how we get the work done!

Agatha Christie, in her autobiography, noted:

I never thought I would be so wealthy I could afford to own a car, or so poor I couldn’t afford to have servants.

Productivity tools change with the times

As do how we get the work done!

WHAT IS YOUR WORK?WHAT IS YOUR WORK?

Communicate Collaborate Develop programs, presentations, papers, curriculum

Outreach Hands on program delivery

Communicate Collaborate Develop programs, presentations, papers, curriculum

Outreach Hands on program delivery

Telework / TelecommuteTelework / Telecommute A way to grow without incurring more fixed costs – give up real estate

Giving employees a raise without changing salary – saving the gas, parking, lunch & clothes costs

More personal control over work place Usually a blend, require communication

Mobile Internet & phone required

A way to grow without incurring more fixed costs – give up real estate

Giving employees a raise without changing salary – saving the gas, parking, lunch & clothes costs

More personal control over work place Usually a blend, require communication

Mobile Internet & phone required

Virtual MeetingsVirtual Meetings Cut out the travel time and expense Use the level of technology needed for the meeting purpose, & the networking /socialization to remain a strong group Webcam video for needed ‘face time’ When “powerpoint” needed: Connect, DimDim

(See Scholarship for collaboration tools)

Cut out the travel time and expense Use the level of technology needed for the meeting purpose, & the networking /socialization to remain a strong group Webcam video for needed ‘face time’ When “powerpoint” needed: Connect, DimDim

(See Scholarship for collaboration tools)

SKYPESKYPE

•VoIP•IM•Conference call•Send documents•Get a headset•W-W/o video

•VoIP•IM•Conference call•Send documents•Get a headset•W-W/o video

DOODLEDOODLE

Deciding among a group of people

Scheduling

Selecting

Deciding among a group of people

Scheduling

Selecting

ScholarshipScholarshipBoyer, 1990:DiscoveryIntegration: “to give meaning to isolated facts, putting them in perspective” (p. 18)ApplicationTeaching

Boyer, 1990:DiscoveryIntegration: “to give meaning to isolated facts, putting them in perspective” (p. 18)ApplicationTeaching

Amazon.com photo (source)

ZOTEROZOTERO

Research based

Manage the sources of info you find online

Research based

Manage the sources of info you find online

DABBLEBOARDDABBLEBOARD

White board

Can import image

White board

Can import image

VUE Visual Understanding EnvironmentVUE Visual Understanding Environment

Mind map

Make slide show

Mind map

Make slide show

GOOGLE APPS: multifunction

group work

GOOGLE APPS: multifunction

group work

WIGGIO multipurpose

group work

WIGGIO multipurpose

group work

CO-MENTCO-MENT

Critique with notes right beside the text

Critique with notes right beside the text

JING: Screen CaptureJING: Screen Capture

SPLASH-UP: Photo EditingSPLASH-UP: Photo Editing

FLICKR: Archive / GalleryFLICKR: Archive / Gallery

USTREAM: Live Video StreamUSTREAM: Live Video Stream

MERLOTMERLOT Multimedia educational resources for learning and online teaching

Educational content to be reused, customized, mixed

Multimedia educational resources for learning and online teaching

Educational content to be reused, customized, mixed

MOODLE: Course/CMSMOODLE: Course/CMS

Pause to Do NothingPause to Do Nothing Don’t allow tech & change to stress you

Tech is your tool – you’re not its tool!

Develop habits to keep your focus Use participatory nature of media to share the burden

Be productive in ways that facilitate your survival & flourishing in today’s world – Important as well as urgent!

Don’t allow tech & change to stress you

Tech is your tool – you’re not its tool!

Develop habits to keep your focus Use participatory nature of media to share the burden

Be productive in ways that facilitate your survival & flourishing in today’s world – Important as well as urgent!

Professional Development Professional Development

Take 20 minutes a day, build up to an hour, to invest in yourself and make yourself a better professional

TED, YouTube.com/edu eXtension 30 minute tech sessions Online Courses & Webinars RSS feeds for blogs, Friendfeed Online Journals Podcasts to go

Take 20 minutes a day, build up to an hour, to invest in yourself and make yourself a better professional

TED, YouTube.com/edu eXtension 30 minute tech sessions Online Courses & Webinars RSS feeds for blogs, Friendfeed Online Journals Podcasts to go

FRIENDFEEDFRIENDFEED

Aggregate the micromedia feeds

Exposure to divergent , new ideas

Separate out the personal, professional

Aggregate the micromedia feeds

Exposure to divergent , new ideas

Separate out the personal, professional

OUTREACHOUTREACH

People who change the world need the tools to

do it

People who change the world need the tools to

do it

From The People Formerly Known as “The

Audience”

From The People Formerly Known as “The

Audience” There has been a shift in power Blogs make us the Press Podcasting make us Radio Video make us channels into homes We are on our own clock We participate, create, communicate, share, influence, impact

Social media is not a game played from the sidelines

There has been a shift in power Blogs make us the Press Podcasting make us Radio Video make us channels into homes We are on our own clock We participate, create, communicate, share, influence, impact

Social media is not a game played from the sidelines

Tenets of SM Online Life

Tenets of SM Online Life

All ideas compete on even footing Contribution counts > credentials Hierarchies are natural, not prescribed

Leaders serve rather than preside Tasks are chosen, not assigned Groups self-define, self-organize Resources get attracted, not allocated

All ideas compete on even footing Contribution counts > credentials Hierarchies are natural, not prescribed

Leaders serve rather than preside Tasks are chosen, not assigned Groups self-define, self-organize Resources get attracted, not allocated

Hamel, Facebook Generation vs. The

Fortune 500, WSJ 3-24-09

Hamel, Facebook Generation vs. The

Fortune 500, WSJ 3-24-09

Tenets of SM Online Life

Tenets of SM Online Life

Power comes from sharing information, not hoarding it

Opinions compound, decisions are peer-reviewed

Users can veto most policy decisions

Intrinsic rewards matter most Hackers are heroes

Power comes from sharing information, not hoarding it

Opinions compound, decisions are peer-reviewed

Users can veto most policy decisions

Intrinsic rewards matter most Hackers are heroes

Hamel, Facebook Generation vs. The

Fortune 500, WSJ 3-24-09

Hamel, Facebook Generation vs. The

Fortune 500, WSJ 3-24-09

Doing Outreach with SMDoing Outreach with SM More about sociology than technology:

its about conversation, dialogue The best communication starts with

good listening skills & respect Opening up, loss of control, dynamic Need to get to personal, trust, Participatory, constancy, creative 24/7

More about sociology than technology: its about conversation, dialogue

The best communication starts with good listening skills & respect

Opening up, loss of control, dynamic Need to get to personal, trust, Participatory, constancy, creative 24/7

Our Audience / Customers

Our Audience / Customers

>35 is adopting SM & consumer electronics (blogs, Twitter, iPod, FB) faster than any other generation

Women >55 are the fastest growing age group on FB -- use FB to communicate with family

Boomers expect to work longer, need to keep digital skills current

>35 is adopting SM & consumer electronics (blogs, Twitter, iPod, FB) faster than any other generation

Women >55 are the fastest growing age group on FB -- use FB to communicate with family

Boomers expect to work longer, need to keep digital skills current

Strategies for Outreach WorkStrategies for Outreach Work

Newsletters, Research Briefs, Radio Spots, Websites aren’t conversations or strategies

New role: go online & listen. Find out where the important conversations take place, where the people who need you are.

Engage in conversation. Speak with, not to. Add other’s contributions to yours.

Develop your credibility, authenticity, utility

Newsletters, Research Briefs, Radio Spots, Websites aren’t conversations or strategies

New role: go online & listen. Find out where the important conversations take place, where the people who need you are.

Engage in conversation. Speak with, not to. Add other’s contributions to yours.

Develop your credibility, authenticity, utility

Join Existing GroupsJoin Existing Groups

Face book and other public

Face book and other public

Form Niche GroupsForm Niche Groups

Ning or private group

Invite who you want

Ning or private group

Invite who you want

Provide Brief Quick UpdatesProvide Brief Quick Updates

Viral MarketingViral Marketing

Getting the word out about your products, keeping a high profile.

Twitter is the social media for that

Community Emergency management Summer programming Listserv and text blasts other options:

Ask clients what works for them

Getting the word out about your products, keeping a high profile.

Twitter is the social media for that

Community Emergency management Summer programming Listserv and text blasts other options:

Ask clients what works for them

Build your Own Advocates

Build your Own Advocates

In the online chatter of social networking, be where you can.

But build Advocates – clients and peers who know your work and will talk up your services and events, recommend you.

Relationships and trust inherent in social networking today make your advocates an excellent speaker for you

In the online chatter of social networking, be where you can.

But build Advocates – clients and peers who know your work and will talk up your services and events, recommend you.

Relationships and trust inherent in social networking today make your advocates an excellent speaker for you

In Summary, TechnologyIn Summary, Technology Tech will evolve, Profoundly affects the way we work, A means for empowering people Think differently about how we work Be productive in ways that facilitate our survival, more effective work

What works for you -- no one right way to do it

 

Tech will evolve, Profoundly affects the way we work, A means for empowering people Think differently about how we work Be productive in ways that facilitate our survival, more effective work

What works for you -- no one right way to do it

 

CYF@UMN.EDU CYF@UMN.EDU

Thanks

for t

he

opport

unity!

Thanks

for t

he

opport

unity!