Using Social Media to Mobilize Young People
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Transcript of Using Social Media to Mobilize Young People
USING SOCIAL MEDIA TO MOBILIZE YOUNG PEOPLE
MIKE NEDELKO DIGITAL PROJECT &
SOCIAL MEDIA CONSULTANT linkedin.com/in/mnedelko/
1.1 POP-QUIZ LEVELLING THE SOCIAL MEDIA PLAYING FIELD
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PLEASE USE YOUR SIGNS TO VOTE
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THE ANSWER
Which of the following are NOT all Social Media tools?
A. Twi5er, Facebook, Pinterest, QQ, RenRen, Instagram, LinkedIn…
B. Ren Ren, Instragram, Hi5
C. Pen Pals, Face-‐Swap, Tuck Tuck
QUESTION 1
D. Pulse, Vine, SoundCloud
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SOCIAL MEDIA IS DISAGGREGATED
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YOU HAVE TO ASK YOURSELF
• WHO uses these platforms
• WHY do they use them? • WHAT do they share on them?
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A. A megaphone
When young people were asked to liken their use of Social Media sites to inanimate objects, which object did they think was most like Facebook?
B. A mirror
C. An address book D. A photo album
QUESTION 2
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FACEBOOK IS A MIRROR
“Young people are doing things on Facebook. They are dancing in front of digital mirrors. They are patting their friends on their digital backs. They are increasing the strength of their relationships through sharing. They are consuming and producing cultural artifacts that position them within society. They are laughing, exploring and being entertained.”
- Danah Boyd: The Principal Researcher at Microsoft Research
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A. 120
You are wriOng a message on TwiPer – what is the maximum number of characters you can use?
B. 140 C. 160 D. None of the above
QUESTION 3
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WHAT DO WE USE TWITTER FOR?
• TWITTER is the megaphone.
• "Tweets.”: Micro messages that are limited to 140-characters.
• Sharing life as it happens in real
time.
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A. Share links on Twi5er.
What do people post about on TwiPer most?
B. Message with friends on a 1:1 basis.
C. Upload and share photos. D. Post comments about daily ac0vi0es.
QUESTION 4
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TWITTER IN PLAIN ENGLISH
h5p://www.youtube.com/watch?v=jGbLWQYJ6iM
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TWITTER VS FACEBOOK
Brand Ambassadors
for your organizaOon
InformaOon propagators for your
organizaOon
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A. Like content on the ‘News Feed’.
What is the most popular acOvity on Facebook?
B. Message with friends on a 1:1 basis.
C. Upload and share photos. D. Share links to ar0cles, videos, web-‐
sites.
QUESTION 5
NOT REALLY A SURPRISE!
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OR AS WE FROM THE I-NET SAY …
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VISUAL COMMUNICATION!
by
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A. North-‐America, Europe, Asia-‐Pacific, La0n America, Middle East & Africa
If you had to order regions by the number of Facebook users – which of the following rankings would be correct?
B.
C.
D.
Europe, North-‐America, Asia-‐Pacific, La0n America, Middle East & Africa
Asia-‐Pacific, Europe, North-‐America, La0n America, Middle East & Africa
North-‐America, La0n-‐America, Europe, Asia-‐Pacific, Middle East & Africa
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QUESTION 6
THE ASIA-PACIFIC REGION WINS!
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A.
What have Facebook shares, Re-‐tweets, TV-‐/ magazine interviews in common?
B.
C.
D.
They reach the same amount of people on average. They are ‘earned’ media, because you don’t have to pay for them.
They cost an average of $1.60 per impression.
Each of these involve images which have a share ra0o of 6.8 per post.
QUESTION 7
WHAT IS EARNED MEDIA?
Paid Owned Earned
Print, Television, Radio, Magazines, Cinema, Outdoor,
Banners, Direct mail, Search…
Brochure, company website, Mobile Apps
etc.
Facebook shares, Re-‐tweets, Youtube, Instagram, PR
coverage, Forums
STRANGERS CONSTITUENCY FANS
1.2 THE WORKSHOP USING SOCIAL MEDIA TO
MOBILIZE YOUNG PEOPLE
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UNCERTAINTY
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STRATEGY to 0e your Social Media to our organiza0onal goals. UNDERSTAND YOUR AUDIENCE in a Social Media World TACTICS that will maximize your impact with the right crowd. CAMPAIGN DESIGN that will make people WANT to share your messages for you.
THE STRUCTURE
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@hun0ng_cool @mike_nedelko #ICAAP11 mike@hun0ng-‐cool.com
1.3 MOBILIZING YOUNG PEOPLE
USING SOCIAL MEDIA TO MOBILIZE YOUNG PEOPLE
WHAT WE ARE DOING TODAY
SOCIAL MOVEMENT THEORY
SOCIAL MEDIA
MARKETING
“The process of MOBILIZING people through ideas and meaning.”
“The prac0ce of INFLUENCING people through WORD-‐OF-‐MOUTH online.”
“MOBILIZING YOUNG PEOPLE THROUGH SOCIAL MEDIA”
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NOT A NEW CONCEPT
SOURCE: h5p://hij.sagepub.com/content/12/2/120.abstract
“Social movements rely on a shared understanding of some problematic condition or situation people define as in need of change. The movement makes attributions regarding who or what is to blame, articulate an alternative set of arrangements, and urge others to act in concert to affect change.” - Goffman
“Help individuals locate, perceive, identify and label issues within their own life space. This helps them to render events or occurrences meaningful and thereby
function to organize and guide action”.
THE PROCESS OF MOBILIZING
! ! !
CONDENSE ACTION
FRAMEWORK SPREAD mike@hun0ng-‐cool.com linkedin.com/in/mnedelko/
THE APPROACH INFORMATION
YOUNG PEOPLE ORGANIZATION
RELEVANCE
INFLUENCE
SHARE
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1.4 INFLUENCING YOUNG PEOPLE THROUGH
SOCIAL MEDIA
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USING SOCIAL MEDIA TO MOBILIZE YOUNG PEOPLE
JUMPING IN HEAD FIRST…
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HOW IT WORKS
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ON SOCIAL MEDIA PEOPLE…
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THE WAY WE COMMUNICATE
15 YEARS AGO 10 YEARS AGO TODAY
WORD-‐OF-‐MOUTH
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WORD-OF-MOUTH
WORD - OF - MOUTH
“What Social Media does is this: It takes your basic word-of-mouth process and multiplies
both: its velocity and its reach.”
“…” “…”
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RELATIONSHIP-BASED
RELEVANCE
TRUST
RELATIONSHIP
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BECAUSE THEY WANT TO
YOUNG PEOPLE will not spread your message for you because YOU TELL
THEM TO, but because they WANT to.
The days of pushing out messages in the hope that ‘someone’ will click on it are
gone.
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UNDERSTAND YOUR AUDIENCE
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EXERCISE 1 - STRATEGY
ORGANIZATIONAL*GOALS TARGET: ..*STOP*.. STRATEGY: TACTIC*1: TACTIC*2: TACTIC*3:
SOCIAL
*MED
IA*OBJEC
TIVE
S
*ALIGNING*SOCIAL*MEDIA*WITH*ORGANIZATIONAL*GOALS*.*(WORKSHEET*1)*
ORGANIZATION:*YOUTH*LEAD
PLEA
SE*COMPLETE*WORK
SHEET*2*BE
FORE
*YOU*
PROCE
ED*TO*STR
ATEG
IES
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1.5 CASE-STUDY 1 SOCIALISING YOUR
STRATEGY
USING SOCIAL MEDIA TO MOBILIZE YOUNG PEOPLE
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SETTING THE RIGHT GOALS
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SOCIAL MEDIA IS NOT A GOAL…
‘LIKES’ ARE NOT GOALS
FACT
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THE REAL QUESTION IS
HOW CAN SOCIAL MEDIA HELP ?
HOW CAN SOCIAL MEDIA HELP ?
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CASE-STUDY 1: ADAM’S LOVE
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ORGANIZATIONAL GOALS
ORGANIZATIONAL*GOALS TARGET: ..*STOP*.. STRATEGY: TACTIC*1: TACTIC*2: TACTIC*3:
Incease'testing'amongst'young'MSM
SOCIAL
*MED
IA*OBJEC
TIVE
S
*ALIGNING*SOCIAL*MEDIA*WITH*ORGANIZATIONAL*GOALS*.*(WORKSHEET*1)*
ORGANIZATION:'YOUTH'LEAD
PLEA
SE*COMPLETE*WORK
SHEET*2*BE
FORE
*YOU*
PROCE
ED*TO*STR
ATEG
IES
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TARGETS & SOCIAL MEDIA
SPECIFIC VALUE ASSIGNED TO AN OBJECTIVE WITH A FINITE TIME FRAME
VALUE
☑
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CASE-STUDY 1: ADAM’s LOVE
ORGANIZATIONAL*GOALS TARGET: ..*STOP*.. STRATEGY: TACTIC*1: TACTIC*2: TACTIC*3:
Incease'testing'amongst'young'MSMEnrol'100'MSM'in'a'quarterly'testing'program
SOCIAL
*MED
IA*OBJEC
TIVE
S
*ALIGNING*SOCIAL*MEDIA*WITH*ORGANIZATIONAL*GOALS*.*(WORKSHEET*1)*
ORGANIZATION:'YOUTH'LEAD
PLEA
SE*COMPLETE*WORK
SHEET*2*BE
FORE
*YOU*
PROCE
ED*TO*STR
ATEG
IES
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STRATEGY & SOCIAL MEDIA
“The campaign comprised of a social media campaign that drove traffic to supplementary content available on a website aiming to encourage MSM in Thailand to adopt safer sexual pracCces and get HIV tested every three months. The campaign features Thai celebriCes as role models, fashion photography designed to increase HIV/AIDS awareness and tesCng, a prevenCve approach regarding safer sex pracCces, a membership club program offering incenCves for three-‐monthly HIV tesCng, over 80 expert advice videos, and integrated social media and web message boards for health advice. The campaign is linked with the Anonymous Clinic at the Thai Red Cross AIDS Research Centre to make HIV tesCng accessible.”
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CASE-STUDY 1: ADAM’s LOVE
ORGANIZATIONAL*GOALS TARGET: ..*STOP*.. STRATEGY: TACTIC*1: TACTIC*2: TACTIC*3:
Incease'testing'amongst'young'MSMEnrol'100'MSM'in'a'quarterly'testing'program
Launch'an'online'campaign Use'celebrities
Use'Social'Media'to'reach'young'MSM
Create'edutainment'website
SOCIAL
*MED
IA*OBJEC
TIVE
S
*ALIGNING*SOCIAL*MEDIA*WITH*ORGANIZATIONAL*GOALS*.*(WORKSHEET*1)*
ORGANIZATION:'
PLEA
SE*COMPLETE*WORK
SHEET*2*BE
FORE
*YOU*
PROCE
ED*TO*STR
ATEG
IES
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TACTICS & SOCIAL MEDIA
MEANS to carry out the strategy TOOLS to carry out the strategy METHODS to carry out the strategy
EVENT TV SOCIAL MEDIA
IMAGE VIDEO ADS
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CASE-STUDY 1: ADAM’s LOVE
ORGANIZATIONAL*GOALS TARGET: ..*STOP*.. STRATEGY: TACTIC*1: TACTIC*2: TACTIC*3:
Incease'testing'amongst'young'MSMEnrol'100'MSM'in'a'quarterly'testing'program
Launch'an'online'campaign Use'celebrities
Use'Social'Media'to'reach'young'MSM
Create'edutainment'website
SOCIAL
*MED
IA*OBJEC
TIVE
S
*ALIGNING*SOCIAL*MEDIA*WITH*ORGANIZATIONAL*GOALS*.*(WORKSHEET*1)*
ORGANIZATION:'
PLEA
SE*COMPLETE*WORK
SHEET*2*BE
FORE
*YOU*
PROCE
ED*TO*STR
ATEG
IES
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SOMETHING IMPORTANT
E-‐MAIL STRATEGY ?
PHONE STRATEGY ?
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WHICH TACTICS TO CHOOSE ?
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2. SHAPING YOUR STRATEGY
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USING SOCIAL MEDIA TO MOBILIZE YOUNG PEOPLE
WHAT WE’VE LEARNED SO FAR
INFLUENCE requires lateral engagement via WORD-‐OF-‐MOUTH
WORD-‐OF-‐MOUTH requires TRUST & RELEVANCE
TRUST & RELEVANCE requires UNDERSTANDING your audience
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DEFINING YOUR AUDIENCE
EDUCATION AGE INCOME ETHNICITY & GENDER
21 YEARS
18 YEARS
15 YEARS
INTERESTS ATTITUDES BEHAVIORS
+
-‐
?
GRO
UP 1
GRO
UP 2
GRO
UP 3
GEOGRAPHIC DEMOGRAPHIC PSYCHOGRAPHIC
BETTER RESULTS ARE POSSIBLE
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2.2 USING SOCIAL MEDIA TO UNDERSTAND YOUR
AUDIENCE
USING SOCIAL MEDIA TO MOBILIZE YOUNG PEOPLE
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USER ACTIVITY
CORPORATE ACTIVITY
USER PROFILING
BETTER RESULTS ARE POSSIBLE
DRAFT
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SM – A RESEARCH TOOL
“WE SELF-‐IDENTIFY ON SOCIAL MEDIA”
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A PRACTICAL GUIDE
GEOGRAPHIC PPT+EXPORT EXCEL+EXPORTMapping Age Language City Gender Interests+ Behaviors Attitudes
SIMPLY+MEASURED FREETRUE+SOCIAL+METRICS $9 14+DAYSSOCIAL+BRO $12 12+DAYSTWENTY+FEET FREETWEEPS+MAP FREETWENTY+FEET FREEPORTWITTURE.COM FREETWEROID.COM FREE
COST%PER%MONTH
FREE%TRIAL
FACE
BOOK
DEMOGRAPHIC PSYCHOSOCIALCAPTURED%INFORMATION
FUNCTIONALITYANNEX+2+M+ONLINE+RESOURCE+SUMMARY+M+AUDIENCE+ANALYSIS
TOOLS
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3 OPTIONS
INVEST in an Advanced Social Networking Monitoring Tool
MIX of free and paid tools
A COMBINATION of FREE TOOLS
A
B
C
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THE GRUNIG MODEL
A
B
C
MACRO (GENERIC)
MICRO (SPECIFIC)
NATIONAL/ REGIONAL LEVEL
DEMOGRAPHIC
PSYCHOGRAPHIC
COMMUNITY
SITUATIONAL
INDIVIDUAL
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© 2013 Mike Nedelko
NATIONAL/ REGIONAL LEVEL
HOW MANY people are using Social Media
WHICH tools are they using?
WHAT does the HIV epidemic look like in your country?
A
B
C
MACRO (GENERIC)
MICRO (SPECIFIC)
1
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NATIONAL/ REGIONAL LEVEL
SOCIAL BAKERS
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h5p://www.socialbakers.com/
NATIONAL/ REGIONAL LEVEL
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DEMOGRAPHIC / PSYCHOSOCIAL
DEMOGRAPHIC
PSYCHOGRAPHIC
A
B
C
MACRO (GENERIC)
MICRO (SPECIFIC)
1
3
2
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DEMOGRAPHIC
h5p://simplymeasured.com/free-‐social-‐media-‐tools
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PSYCHOGRAPHIC
h5p://simplymeasured.com/free-‐social-‐media-‐tools
DRAFT
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COMMUNITY
COMMUNITY
SITUATIONAL
INDIVIDUAL
A
B
C
MACRO (GENERIC)
MICRO (SPECIFIC)
1
3
2
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COMMUNITY
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INFLUENCERS ONLINE
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INFLUENCERS ONLINE
h5ps://www.youtube.com/watch?v=NokEE3I4z0Y
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AMPLIFICATION
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TOP INFLUENCERS
3
3
3
3
3
4
4
6
7
8
sydney
money
lgbt
thailand
travel and tourism
gay lesbian and bisexual
food
video
music
photography
Top Klout Topics
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2.3 SELECTING THE RIGHTS SOCIAL MEDIA
TACTICS
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USING SOCIAL MEDIA TO MOBILIZE YOUNG PEOPLE
SELECTING TACTICS
-‐ Select Social Media ac0vi0es that will resonate with your audience.
-‐ Design your message in a way that ensures people WANT to share it with their friends
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IMPACT/EASE WORKSHEET 3
DRAFT
Activity'Effectiveness'-'Impact/Ease
Impact Ease Impact1 102 93 84 75 66 57 48 39 2
10 10 1 2 3 4 5 6 7 8 9 10
Ease
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A SAMPLE CAMPAIGN
DRAFT
ORGANIZATIONAL*GOALS TARGET: ..*STOP*.. STRATEGY: TACTIC*1: TACTIC*2: TACTIC*3:
Increase(young(people’s(visibility(and(participation(at(this(year’s(World(AIDS(Day(Celebration(in(Bangkok.
Ensure(meaningful(participation(of(200(young(people.
*ALIGNING*SOCIAL*MEDIA*WITH*ORGANIZATIONAL*GOALS*.*(WORKSHEET*1)*
ORGANIZATION:(YOUTH(LEAD
SOCIAL
*MED
IA*OBJEC
TIVE
S
PLEA
SE*ANAL
YZE*YO
UR*AU
DIEN
CE*BEFORE
*YOU*
DETERM
INE*YO
UR*STRA
TEGY
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1. START: GRUNIG MODEL
A
B
C
MACRO (GENERIC)
MICRO (SPECIFIC)
NATIONAL/ REGIONAL LEVEL
DEMOGRAPHIC
PSYCHOGRAPHIC
COMMUNITY
SITUATIONAL
INDIVIDUAL
1
2
3
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NATIONAL/ REGIONAL LEVEL
1. START: GRUNIG MODEL
A
B
C
MACRO (GENERIC)
MICRO (SPECIFIC)
1
2
3
-‐ One of the most affected KAP are MSM -‐ THAILAND’S favourite Social Media is FACEBOOK -‐ TWITTER is LESS PROMINENT
DEMOGRAPHIC LEVEL
1. START: GRUNIG MODEL
A
B
C
MACRO (GENERIC)
MICRO (SPECIFIC)
1
3
2
-‐ LARGEST GROUP of FACEBOOK USERS are between 18 and 24 years
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PSYCHOGRAPHIC LEVEL
1. START: GRUNIG MODEL
A
B
C
MACRO (GENERIC)
MICRO (SPECIFIC)
1
3
2
• A truly randomized, cross-‐sec0onal survey revealed that 7% of young adult men had sex with another man, but only 1.1% only had sex with men
• In all MSM, 83% iden0fied as heterosexual, i.e. desiring women only.
• Even in exclusive MSM, only 21% said they desired men exclusively and 31% both men and women, meaning that nearly half (48%) of men who’d in fact only ever had male partners said they actually preferred women.
Rangsin R et al. The recent impact of MSM on the prevalence of HIV-‐1 among young men in Thailand. Nineteenth Interna0onal AIDS Conference, Washington DC. Abstract THAC0303. 2012.
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PSYCHOGRAPHIC LEVEL
1. START: GRUNIG MODEL
A
B
C
MACRO (GENERIC)
MICRO (SPECIFIC)
1
3
2
19
10
6
10
6
1 1
5
0
2
4
6
8
10
12
14
16
18
20
# Profi
les
Audience Profile Analysis: Top Keywords
3
3
3
3
3
4
4
6
7
8
sydney
money
lgbt
thailand
travel and tourism
gay lesbian and bisexual
food
video
music
photography
Top Klout Topics
-‐ Top 10 KEY-‐WORDS -‐ Top 10 TOPICS
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COMMUNITY/ INDIVIDUAL LEVEL
1. START: GRUNIG MODEL
A
B
C
MACRO (GENERIC)
MICRO (SPECIFIC)
1
3
2
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2. STRATEGY IDEAS
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3. IMPACT
Activity'Effectiveness'-'Impact/Ease
Impact Ease1 Pride¶de)and)party)at)Siam)Paragon 8 102 Publish)promotional)sticker)on)LINE 7 93 Facebook/)Instagram)photo)competition 5 84 Video)campaign)about)gender)mainstreaming 9 75 Celebrity)Video)advertisement 10 66 Record)a)Gay&Rights)anthem 8 57 Hold)in&school)workshops 7 48 Online)petition)to)lobby)policy)change 4 39 Young)MSM)&)art)exhibition 6 2
10 )"Gaytorade")–)a)theatre)play)about)discrimination,)rights)and)empowerment 10 10 1 2 3 4 5 6 7 8 9 10
Ease
Impact
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3. EASE
Activity'Effectiveness'-'Impact/Ease
Impact Ease1 Pride¶de)and)party)at)Siam)Paragon 8 102 Publish)promotional)sticker)on)LINE 7 93 Facebook/)Instagram)photo)competition 5 84 Video)campaign)about)gender)mainstreaming 9 75 Celebrity)Video)advertisement 10 66 Record)a)Gay&Rights)anthem 8 57 Hold)in&school)workshops 7 48 Online)petition)to)lobby)policy)change 4 39 Young)MSM)&)art)exhibition 6 2
10 )"Gaytorade")–)a)theatre)play)about)discrimination,)rights)and)empowerment 10 10 1 2 3 4 5 6 7 8 9 10
Ease
Impact
Activity'Effectiveness'-'Impact/Ease
Impact Ease1 Pride¶de)and)party)at)Siam)Paragon 8 8 10 5 102 Publish)promotional)sticker)on)LINE 7 7 9 43 Facebook/)Instagram)photo)competition 5 9 8 6 14 Video)campaign)about)gender)mainstreaming 9 5 7 2 75 Celebrity)Video)advertisement 10 1 6 96 Record)a)Gay&Rights)anthem 8 2 5 37 Hold)in&school)workshops 7 9 4 88 Online)petition)to)lobby)policy)change 4 10 39 Young)MSM)&)art)exhibition 6 6 2
10 )"Gaytorade")–)a)theatre)play)about)discrimination,)rights)and)empowerment 10 3 10 1 2 3 4 5 6 7 8 9 10
Ease
Impact
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4. MATRIX
Activity'Effectiveness'-'Impact/Ease
Impact Ease1 Pride¶de)and)party)at)Siam)Paragon 8 8 10 5 102 Publish)promotional)sticker)on)LINE 7 7 9 43 Facebook/)Instagram)photo)competition 5 9 8 6 14 Video)campaign)about)gender)mainstreaming 9 5 7 2 75 Celebrity)Video)advertisement 10 1 6 96 Record)a)Gay&Rights)anthem 8 2 5 37 Hold)in&school)workshops 7 9 4 88 Online)petition)to)lobby)policy)change 4 10 39 Young)MSM)&)art)exhibition 6 6 2
10 )"Gaytorade")–)a)theatre)play)about)discrimination,)rights)and)empowerment 10 3 10 1 2 3 4 5 6 7 8 9 10
Ease
Impact
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5. STRATEGY DECISION
ORGANIZATIONAL*GOALS TARGET: ..*STOP*.. STRATEGY: TACTIC*1: TACTIC*2: TACTIC*3:
Increase(young(people’s(visibility(and(participation(at(this(year’s(World(AIDS(Day(Celebration(in(Bangkok.
Ensure(meaningful(participation(of(200(young(people.
Pride(march(and(party(at(Siam(Paragon
*ALIGNING*SOCIAL*MEDIA*WITH*ORGANIZATIONAL*GOALS*.*(WORKSHEET*1)*
ORGANIZATION:(YOUTH(LEAD
SOCIAL
*MED
IA*OBJEC
TIVE
S
PLEA
SE*ANAL
YZE*YO
UR*AU
DIEN
CE*BEFORE
*YOU*
DETERM
INE*YO
UR*STRA
TEGY
-‐ STRATEGY: “Pride-‐parade and party at Siam paragon”
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6. TACTICS
ORGANIZATIONAL*GOALS TARGET: ..*STOP*.. STRATEGY: TACTIC*1: TACTIC*2: TACTIC*3:
Increase(young(people’s(visibility(and(participation(at(this(year’s(World(AIDS(Day(Celebration(in(Bangkok.
Ensure(meaningful(participation(of(200(young(people.
Pride(march(and(party(at(Siam(Paragon
Facebook(campaign(to(promote(event
Approach(INFLUENCERS(and(likeminded(FanIPages(to(promote(event(to(their(networks.
BlogIpage(dedicated(to(the(event(containing(registration(opportunity(&(supplementry(content(
*ALIGNING*SOCIAL*MEDIA*WITH*ORGANIZATIONAL*GOALS*.*(WORKSHEET*1)*
ORGANIZATION:(YOUTH(LEAD
SOCIAL*MED
IA*OBJECT
IVES
PLEA
SE*ANALYZE*YOUR*AUDIENCE
*BEFORE*YO
U*
DETER
MINE*YO
UR*STR
ATEGY
TACTIC 1: “Facebook campaign to promote event”
TACTIC 2: “Approach INFLUENCERS and likeminded Fan-‐Pages to promote event to their networks.”
TACTIC 3: “Blog-‐page dedicated to the event containing registraOon opportunity & supplementary content.”
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3. IMPLEMENTATION TACTICS & DESIGN
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USING SOCIAL MEDIA TO MOBILIZE YOUNG PEOPLE
WHAT WE’VE LEARNED SO FAR
NATIONAL/ REGIONAL LEVEL
DEMOGRAPHIC
PSYCHOGRAPHIC
COMMUNITY
SITUATIONAL
INDIVIDUAL
INFLUENCE requires WORD-‐OF-‐MOUTH WORD-‐OF-‐MOUTH requires TRUST & RELEVANCE TRUST & RELEVANCE requires UNDERSTANDING your audience UNDERSTANDING your audience is a prerequisite for selec0ng your TACTICS
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THE WHAT AND HOW
EVENT TV SOCIAL MEDIA
IMAGE VIDEO ADS
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3.1 WHAT YOU CAN DO ON SOCIAL MEDIA
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USING SOCIAL MEDIA TO MOBILIZE YOUNG PEOPLE
PAID, OWNED, EARNED MEDIA
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ADVERTISING
PLEASE ENTER YOUR K E Y -‐WORDS HERE.
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COST PER CLICK
© 2013 Mike Nedelko
FOR ORGANIZATION THE USER
ONLY HAS TO
PAY
THE ADVERTISER EACH TIME
CLICKS
ON THE
ADVERTISEMENT
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GOOGLE ADVERTISING
FACEBOOK GOOGLE VS
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ADVERTISING – HOW TO
WATCH AT HOME
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PROMOTIONS
QUIZES: 79% of people star0ng a quiz complete it CONTESTS: Lets your audience create CONTENT for you SWEEPSTAKES: Par0cularly useful to expand your fan-‐base. PERKS: Promo0on through influencers.
WIN
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SWEEPSTAKES
SWEEPSTAKES: Par0cularly useful to expand your fan-‐base. WIN
h5ps://www.facebook.com/redbull/app_113185218710496
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PERKS & INFLUENCERS
PERKS: Promo0on through influencers.
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KLOUT FOR GOOD
PERKS: Promo0on through influencers.
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CAUTION WITH PROMOTION
CONSIDER THE PAGE TERMS FIRST
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3.2 DESIGNING CONTENT FOR EARNED
MEDIA (VIRAL)
USING SOCIAL MEDIA TO MOBILIZE YOUNG PEOPLE
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CREATING CONTENT
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CONTENT CAN SPREAD
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YOUR AUDIENCE
AMPLIFICATION
PARTNER ORGANIZATIONS’
AUDIENCE:
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MAKING THINGS “VIRAL”
1500
! Success !
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NEVER ASSUME that people will care about an issue just because you think it it important GIVE PEOPLE A REASON to WANT TO SHARE the message FIND THE REMARKABILITY IN YOUR MESSAGE
GOING VIRAL
REASON
☑
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SOCIAL CURRENCY
h5p://artowhetrench.com/
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TRIGGERS - CASE
h5ps://www.youtube.com/watch?v=kfVsfOSbJY0
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TRIGGERS - CASE
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STORY AND EMOTIONS HELP
VS
!
!
!
STRUCTURE and SORT UNDERSTAND RELATE
STORY & EMOTIONS HELP OTHER MEDIA FORMATS
TOO TECHNICAL STRUCTURED FOR ACADEMIA HARD TO ENGAGE WITH
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STORY AND EMOTIONS
“STORIES ARE OUR UNIVERSAL STOREHOUSE OF KNOWLEDGE, BELIEFS, VALUES, ATTITUDES, PASSION, IMAGINATION AND VISION.” – Harvard Business School
“TIME AND TIME, when faced with the task to persuade a group of managers or front-line staff in a large organization to get enthusiastic about a major change or mobilize around a certain issue, storytelling was the only thing that worked.” – WORLD BANK, Steven Denning
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STORY AND EMOTIONS
DRAFT
h5p://youtu.be/rS4Lb-‐ie4Lc
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PUBLICLY ACCESSIBLE
KEEP IT < 90 CHARACTERS
ADD A LINK TO POINT USERS TO CONTENT
INCLUDE A PICTURE
NEWS YOU CAN USE & PRACTICAL VALUE
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CALL TO ACTION
AVENUE FOR ACTION
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FREE FOR EVERYONE WHO SIGNED IN…
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WHAT WE HAVEN’T COVERED
ADVERTISING ANALYTICAL TOOLS POLICY FRAMEWORKS
TO-‐DO
TO-‐DO
TO-‐DO
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THANK YOU !
THANK YOU !
TO-‐DO
TO-‐DO
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FOR SUPPLEMENTRY MATERIALS AND CONTACT INFORMATION PLEASE VISIT:
TO-‐DO
TO-‐DO
h5p://hun0ng-‐cool.com/2013/12/02/social-‐media-‐mobilise/
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