Using Social Media to Mobilize Young People

123
USING SOCIAL MEDIA TO MOBILIZE YOUNG PEOPLE MIKE NEDELKO DIGITAL PROJECT & SOCIAL MEDIA CONSULTANT linkedin.com/in/mnedelko/
  • date post

    12-Sep-2014
  • Category

    Social Media

  • view

    546
  • download

    1

description

In this workshop, “Using Social Media to mobilize young people" participants are provided with with a step-by-step framework that directs non-for-profit organizations towards shaping their Social Media initiatives towards success. The session will utilize solid research results, case-study examples and exercises to guide participants through a common-sense approach towards tying Social Media to their organizational objectives, shaping corresponding strategies and implementation to maximize their impact. The course was intentionally designed for organizations operating in a resource-scarce environment and will provide participants with a take-home-toolkit including videos, work-sheets and other resources to implement the framework in their host organizations.

Transcript of Using Social Media to Mobilize Young People

Page 1: Using Social Media to Mobilize Young People

USING SOCIAL MEDIA TO MOBILIZE YOUNG PEOPLE

MIKE  NEDELKO  DIGITAL  PROJECT  &    

SOCIAL  MEDIA  CONSULTANT  linkedin.com/in/mnedelko/  

Page 2: Using Social Media to Mobilize Young People

1.1 POP-QUIZ LEVELLING THE SOCIAL MEDIA PLAYING FIELD

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 3: Using Social Media to Mobilize Young People

PLEASE USE YOUR SIGNS TO VOTE

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

THE ANSWER

Page 4: Using Social Media to Mobilize Young People

Which of the following are NOT all Social Media tools?

A. Twi5er,   Facebook,   Pinterest,   QQ,   RenRen,  Instagram,    LinkedIn…    

B. Ren  Ren,  Instragram,  Hi5  

C. Pen  Pals,  Face-­‐Swap,  Tuck  Tuck    

QUESTION 1

D. Pulse,  Vine,  SoundCloud    

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 5: Using Social Media to Mobilize Young People

SOCIAL MEDIA IS DISAGGREGATED

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 6: Using Social Media to Mobilize Young People

YOU HAVE TO ASK YOURSELF

•  WHO uses these platforms

•  WHY do they use them? •  WHAT do they share on them?

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 7: Using Social Media to Mobilize Young People

A. A  megaphone    

When  young  people  were  asked  to  liken  their  use  of  Social  Media  sites  to  inanimate  objects,  which  object  did  they  think  was  most  like  Facebook?  

B. A  mirror  

C. An  address  book  D. A  photo  album  

QUESTION 2

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 8: Using Social Media to Mobilize Young People

FACEBOOK IS A MIRROR

“Young people are doing things on Facebook. They are dancing in front of digital mirrors. They are patting their friends on their digital backs. They are increasing the strength of their relationships through sharing. They are consuming and producing cultural artifacts that position them within society. They are laughing, exploring and being entertained.”

- Danah Boyd: The Principal Researcher at Microsoft Research

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 9: Using Social Media to Mobilize Young People

A. 120  

You  are  wriOng  a  message  on  TwiPer  –  what  is  the  maximum  number  of  characters  you  can  use?  

B. 140  C. 160  D. None  of  the  above  

QUESTION 3

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 10: Using Social Media to Mobilize Young People

WHAT DO WE USE TWITTER FOR?

•  TWITTER is the megaphone.

•  "Tweets.”: Micro messages that are limited to 140-characters.

•  Sharing life as it happens in real

time.

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 11: Using Social Media to Mobilize Young People

A. Share  links  on  Twi5er.  

What  do  people  post  about  on  TwiPer  most?  

B. Message  with  friends  on  a  1:1  basis.  

C. Upload  and  share  photos.  D. Post  comments  about  daily  ac0vi0es.  

QUESTION 4

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 12: Using Social Media to Mobilize Young People

TWITTER IN PLAIN ENGLISH

h5p://www.youtube.com/watch?v=jGbLWQYJ6iM  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 13: Using Social Media to Mobilize Young People

TWITTER VS FACEBOOK

Brand  Ambassadors  

for  your  organizaOon  

InformaOon  propagators    for  your  

organizaOon  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 14: Using Social Media to Mobilize Young People

A. Like  content  on  the  ‘News  Feed’.  

What  is  the  most  popular  acOvity  on  Facebook?  

B. Message  with  friends  on  a  1:1  basis.  

C. Upload  and  share  photos.  D. Share   links   to   ar0cles,   videos,   web-­‐

sites.  

QUESTION 5

Page 15: Using Social Media to Mobilize Young People

NOT REALLY A SURPRISE!

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 16: Using Social Media to Mobilize Young People

OR AS WE FROM THE I-NET SAY …

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 17: Using Social Media to Mobilize Young People

VISUAL COMMUNICATION!

 by  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 18: Using Social Media to Mobilize Young People

A. North-­‐America,   Europe,   Asia-­‐Pacific,   La0n  America,  Middle  East  &  Africa  

If  you  had  to  order  regions  by  the  number  of  Facebook  users  –  which  of  the  following  rankings  would  be  correct?    

B.

C.

D.

Europe,   North-­‐America,   Asia-­‐Pacific,   La0n  America,  Middle  East  &  Africa  

Asia-­‐Pacific,   Europe,   North-­‐America,   La0n  America,  Middle  East  &  Africa  

North-­‐America,   La0n-­‐America,   Europe,   Asia-­‐Pacific,  Middle  East  &  Africa  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

QUESTION 6

Page 19: Using Social Media to Mobilize Young People

THE ASIA-PACIFIC REGION WINS!

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 20: Using Social Media to Mobilize Young People

A.

What  have  Facebook  shares,  Re-­‐tweets,  TV-­‐/  magazine  interviews  in  common?    

B.

C.

D.

They   reach   the   same   amount   of   people   on  average.  They   are   ‘earned’   media,   because   you   don’t  have  to  pay  for  them.  

They  cost  an  average  of  $1.60  per  impression.  

Each   of   these   involve   images   which   have   a  share  ra0o  of  6.8  per  post.  

QUESTION 7

Page 21: Using Social Media to Mobilize Young People

WHAT IS EARNED MEDIA?

Paid   Owned   Earned  

Print,  Television,  Radio,  Magazines,  Cinema,  Outdoor,  

Banners,  Direct  mail,  Search…  

Brochure,  company  website,  Mobile  Apps  

etc.  

Facebook  shares,  Re-­‐tweets,  Youtube,  Instagram,  PR  

coverage,  Forums    

STRANGERS   CONSTITUENCY     FANS  

Page 22: Using Social Media to Mobilize Young People

1.2 THE WORKSHOP USING SOCIAL MEDIA TO

MOBILIZE YOUNG PEOPLE

@hun0ng_cool  @mike_nedelko  linkedin.com/in/mnedelko/  

Page 23: Using Social Media to Mobilize Young People

UNCERTAINTY

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 24: Using Social Media to Mobilize Young People

STRATEGY  to  0e  your  Social  Media  to  our  organiza0onal  goals.      UNDERSTAND  YOUR  AUDIENCE  in  a  Social  Media  World      TACTICS  that  will  maximize  your  impact  with  the  right  crowd.      CAMPAIGN  DESIGN  that  will  make  people  WANT  to  share    your  messages  for  you.  

THE STRUCTURE

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 25: Using Social Media to Mobilize Young People

@hun0ng_cool  @mike_nedelko  #ICAAP11  mike@hun0ng-­‐cool.com  

1.3 MOBILIZING YOUNG PEOPLE

USING SOCIAL MEDIA TO MOBILIZE YOUNG PEOPLE

Page 26: Using Social Media to Mobilize Young People

WHAT WE ARE DOING TODAY

SOCIAL  MOVEMENT  THEORY  

SOCIAL  MEDIA  

MARKETING  

“The  process  of  MOBILIZING  people  through    ideas  and  meaning.”  

“The  prac0ce  of  INFLUENCING    people  through  WORD-­‐OF-­‐MOUTH  online.”  

“MOBILIZING  YOUNG  PEOPLE  THROUGH  SOCIAL  MEDIA”  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 27: Using Social Media to Mobilize Young People

NOT A NEW CONCEPT

SOURCE:   h5p://hij.sagepub.com/content/12/2/120.abstract      

“Social movements rely on a shared understanding of some problematic condition or situation people define as in need of change. The movement makes attributions regarding who or what is to blame, articulate an alternative set of arrangements, and urge others to act in concert to affect change.” - Goffman

“Help individuals locate, perceive, identify and label issues within their own life space. This helps them to render events or occurrences meaningful and thereby

function to organize and guide action”.  

Page 28: Using Social Media to Mobilize Young People

THE PROCESS OF MOBILIZING

! ! !

CONDENSE  ACTION

FRAMEWORK   SPREAD  mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 29: Using Social Media to Mobilize Young People

THE APPROACH INFORMATION  

YOUNG  PEOPLE   ORGANIZATION  

RELEVANCE  

INFLUENCE  

SHARE  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 30: Using Social Media to Mobilize Young People

1.4 INFLUENCING YOUNG PEOPLE THROUGH

SOCIAL MEDIA

@hun0ng_cool  @mike_nedelko  #ICAAP11  mike@hun0ng-­‐cool.com  

USING SOCIAL MEDIA TO MOBILIZE YOUNG PEOPLE

Page 31: Using Social Media to Mobilize Young People

JUMPING IN HEAD FIRST…

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 32: Using Social Media to Mobilize Young People

HOW IT WORKS

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 33: Using Social Media to Mobilize Young People

ON SOCIAL MEDIA PEOPLE…

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 34: Using Social Media to Mobilize Young People

THE WAY WE COMMUNICATE

15  YEARS  AGO   10  YEARS  AGO   TODAY  

WORD-­‐OF-­‐MOUTH  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 35: Using Social Media to Mobilize Young People

WORD-OF-MOUTH

WORD - OF - MOUTH

“What Social Media does is this: It takes your basic word-of-mouth process and multiplies

both: its velocity and its reach.”

“…”   “…”  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 36: Using Social Media to Mobilize Young People

RELATIONSHIP-BASED

RELEVANCE  

TRUST  

RELATIONSHIP  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 37: Using Social Media to Mobilize Young People

BECAUSE THEY WANT TO

YOUNG PEOPLE will not spread your message for you because YOU TELL

THEM TO, but because they WANT to.

The days of pushing out messages in the hope that ‘someone’ will click on it are

gone.    

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 38: Using Social Media to Mobilize Young People

UNDERSTAND YOUR AUDIENCE

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 39: Using Social Media to Mobilize Young People

EXERCISE 1 - STRATEGY

ORGANIZATIONAL*GOALS TARGET: ..*STOP*.. STRATEGY: TACTIC*1: TACTIC*2: TACTIC*3:

SOCIAL

*MED

IA*OBJEC

TIVE

S

*ALIGNING*SOCIAL*MEDIA*WITH*ORGANIZATIONAL*GOALS*.*(WORKSHEET*1)*

ORGANIZATION:*YOUTH*LEAD

PLEA

SE*COMPLETE*WORK

SHEET*2*BE

FORE

*YOU*

PROCE

ED*TO*STR

ATEG

IES

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 40: Using Social Media to Mobilize Young People

1.5 CASE-STUDY 1 SOCIALISING YOUR

STRATEGY

USING SOCIAL MEDIA TO MOBILIZE YOUNG PEOPLE

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 41: Using Social Media to Mobilize Young People

SETTING THE RIGHT GOALS

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 42: Using Social Media to Mobilize Young People

SOCIAL MEDIA IS NOT A GOAL…

‘LIKES’ ARE NOT GOALS

FACT

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 43: Using Social Media to Mobilize Young People

THE REAL QUESTION IS

HOW  CAN  SOCIAL  MEDIA  HELP  ?    

HOW  CAN  SOCIAL  MEDIA  HELP  ?    

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 44: Using Social Media to Mobilize Young People

CASE-STUDY 1: ADAM’S LOVE

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 45: Using Social Media to Mobilize Young People

ORGANIZATIONAL GOALS

ORGANIZATIONAL*GOALS TARGET: ..*STOP*.. STRATEGY: TACTIC*1: TACTIC*2: TACTIC*3:

Incease'testing'amongst'young'MSM

SOCIAL

*MED

IA*OBJEC

TIVE

S

*ALIGNING*SOCIAL*MEDIA*WITH*ORGANIZATIONAL*GOALS*.*(WORKSHEET*1)*

ORGANIZATION:'YOUTH'LEAD

PLEA

SE*COMPLETE*WORK

SHEET*2*BE

FORE

*YOU*

PROCE

ED*TO*STR

ATEG

IES

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 46: Using Social Media to Mobilize Young People

TARGETS & SOCIAL MEDIA

SPECIFIC  VALUE        ASSIGNED  TO  AN  OBJECTIVE        WITH  A  FINITE  TIME  FRAME  

VALUE  

☑  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 47: Using Social Media to Mobilize Young People

CASE-STUDY 1: ADAM’s LOVE

ORGANIZATIONAL*GOALS TARGET: ..*STOP*.. STRATEGY: TACTIC*1: TACTIC*2: TACTIC*3:

Incease'testing'amongst'young'MSMEnrol'100'MSM'in'a'quarterly'testing'program

SOCIAL

*MED

IA*OBJEC

TIVE

S

*ALIGNING*SOCIAL*MEDIA*WITH*ORGANIZATIONAL*GOALS*.*(WORKSHEET*1)*

ORGANIZATION:'YOUTH'LEAD

PLEA

SE*COMPLETE*WORK

SHEET*2*BE

FORE

*YOU*

PROCE

ED*TO*STR

ATEG

IES

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 48: Using Social Media to Mobilize Young People

STRATEGY & SOCIAL MEDIA

“The   campaign   comprised   of   a   social   media   campaign   that   drove   traffic   to  supplementary   content   available   on   a   website   aiming   to   encourage   MSM   in  Thailand  to  adopt  safer  sexual  pracCces  and  get  HIV  tested  every  three  months.  The  campaign  features  Thai  celebriCes  as  role  models,  fashion  photography  designed  to  increase  HIV/AIDS  awareness  and  tesCng,  a  prevenCve  approach  regarding  safer  sex  pracCces,   a   membership   club   program   offering   incenCves   for   three-­‐monthly   HIV  tesCng,  over  80  expert  advice  videos,  and  integrated  social  media  and  web  message  boards  for  health  advice.  The  campaign  is   linked  with  the  Anonymous  Clinic  at  the  Thai  Red  Cross  AIDS  Research  Centre  to  make  HIV  tesCng  accessible.”    

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 49: Using Social Media to Mobilize Young People

CASE-STUDY 1: ADAM’s LOVE

ORGANIZATIONAL*GOALS TARGET: ..*STOP*.. STRATEGY: TACTIC*1: TACTIC*2: TACTIC*3:

Incease'testing'amongst'young'MSMEnrol'100'MSM'in'a'quarterly'testing'program

Launch'an'online'campaign Use'celebrities

Use'Social'Media'to'reach'young'MSM

Create'edutainment'website

SOCIAL

*MED

IA*OBJEC

TIVE

S

*ALIGNING*SOCIAL*MEDIA*WITH*ORGANIZATIONAL*GOALS*.*(WORKSHEET*1)*

ORGANIZATION:'

PLEA

SE*COMPLETE*WORK

SHEET*2*BE

FORE

*YOU*

PROCE

ED*TO*STR

ATEG

IES

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 50: Using Social Media to Mobilize Young People

TACTICS & SOCIAL MEDIA

MEANS  to  carry  out  the  strategy      TOOLS  to  carry  out  the  strategy      METHODS  to  carry  out  the  strategy    

EVENT   TV   SOCIAL  MEDIA  

IMAGE   VIDEO   ADS  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 51: Using Social Media to Mobilize Young People

CASE-STUDY 1: ADAM’s LOVE

ORGANIZATIONAL*GOALS TARGET: ..*STOP*.. STRATEGY: TACTIC*1: TACTIC*2: TACTIC*3:

Incease'testing'amongst'young'MSMEnrol'100'MSM'in'a'quarterly'testing'program

Launch'an'online'campaign Use'celebrities

Use'Social'Media'to'reach'young'MSM

Create'edutainment'website

SOCIAL

*MED

IA*OBJEC

TIVE

S

*ALIGNING*SOCIAL*MEDIA*WITH*ORGANIZATIONAL*GOALS*.*(WORKSHEET*1)*

ORGANIZATION:'

PLEA

SE*COMPLETE*WORK

SHEET*2*BE

FORE

*YOU*

PROCE

ED*TO*STR

ATEG

IES

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 52: Using Social Media to Mobilize Young People

SOMETHING IMPORTANT

E-­‐MAIL    STRATEGY  ?  

PHONE  STRATEGY  ?  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 53: Using Social Media to Mobilize Young People

WHICH TACTICS TO CHOOSE ?

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 54: Using Social Media to Mobilize Young People

2. SHAPING YOUR STRATEGY

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

USING SOCIAL MEDIA TO MOBILIZE YOUNG PEOPLE

Page 55: Using Social Media to Mobilize Young People

WHAT WE’VE LEARNED SO FAR

INFLUENCE  requires  lateral  engagement  via  WORD-­‐OF-­‐MOUTH      

WORD-­‐OF-­‐MOUTH  requires  TRUST  &  RELEVANCE  

TRUST  &  RELEVANCE  requires  UNDERSTANDING  your  audience  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 56: Using Social Media to Mobilize Young People

DEFINING YOUR AUDIENCE

EDUCATION  AGE   INCOME   ETHNICITY  &  GENDER  

21  YEARS  

18  YEARS  

15  YEARS  

INTERESTS   ATTITUDES   BEHAVIORS  

+  

-­‐  

?  

GRO

UP  1  

GRO

UP  2  

GRO

UP  3  

GEOGRAPHIC   DEMOGRAPHIC   PSYCHOGRAPHIC  

Page 57: Using Social Media to Mobilize Young People

BETTER RESULTS ARE POSSIBLE

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 58: Using Social Media to Mobilize Young People

2.2 USING SOCIAL MEDIA TO UNDERSTAND YOUR

AUDIENCE

USING SOCIAL MEDIA TO MOBILIZE YOUNG PEOPLE

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 59: Using Social Media to Mobilize Young People

USER ACTIVITY

CORPORATE ACTIVITY

USER PROFILING

BETTER RESULTS ARE POSSIBLE

DRAFT

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 60: Using Social Media to Mobilize Young People

SM – A RESEARCH TOOL

“WE  SELF-­‐IDENTIFY  ON  SOCIAL  MEDIA”  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 61: Using Social Media to Mobilize Young People

A PRACTICAL GUIDE

GEOGRAPHIC PPT+EXPORT EXCEL+EXPORTMapping Age Language City Gender Interests+ Behaviors Attitudes

SIMPLY+MEASURED FREETRUE+SOCIAL+METRICS $9 14+DAYSSOCIAL+BRO $12 12+DAYSTWENTY+FEET FREETWEEPS+MAP FREETWENTY+FEET FREEPORTWITTURE.COM FREETWEROID.COM FREE

COST%PER%MONTH

FREE%TRIAL

FACE

BOOK

DEMOGRAPHIC PSYCHOSOCIALCAPTURED%INFORMATION

TWITTER

FUNCTIONALITYANNEX+2+M+ONLINE+RESOURCE+SUMMARY+M+AUDIENCE+ANALYSIS

TOOLS

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 62: Using Social Media to Mobilize Young People

3 OPTIONS

INVEST  in  an  Advanced  Social  Networking  Monitoring  Tool    

MIX  of  free  and  paid  tools  

A  COMBINATION  of  FREE  TOOLS  

A

B

C

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 63: Using Social Media to Mobilize Young People

THE GRUNIG MODEL

A

B

C

MACRO (GENERIC)  

MICRO (SPECIFIC)  

NATIONAL/  REGIONAL  LEVEL  

DEMOGRAPHIC  

PSYCHOGRAPHIC  

COMMUNITY  

 SITUATIONAL  

INDIVIDUAL  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 64: Using Social Media to Mobilize Young People

© 2013 Mike Nedelko

NATIONAL/ REGIONAL LEVEL

HOW  MANY  people  are  using  Social  Media  

WHICH  tools  are  they  using?    

WHAT  does  the  HIV  epidemic  look  like  in  your  country?    

A  

B  

C  

MACRO (GENERIC)  

MICRO (SPECIFIC)  

1  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 65: Using Social Media to Mobilize Young People

NATIONAL/ REGIONAL LEVEL

SOCIAL  BAKERS  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

h5p://www.socialbakers.com/  

Page 66: Using Social Media to Mobilize Young People

NATIONAL/ REGIONAL LEVEL

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 67: Using Social Media to Mobilize Young People

DEMOGRAPHIC / PSYCHOSOCIAL

DEMOGRAPHIC  

PSYCHOGRAPHIC  

A  

B  

C  

MACRO (GENERIC)  

MICRO (SPECIFIC)  

1  

3  

2  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 68: Using Social Media to Mobilize Young People

DEMOGRAPHIC

h5p://simplymeasured.com/free-­‐social-­‐media-­‐tools    

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 69: Using Social Media to Mobilize Young People

PSYCHOGRAPHIC

h5p://simplymeasured.com/free-­‐social-­‐media-­‐tools    

DRAFT

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 70: Using Social Media to Mobilize Young People

COMMUNITY

COMMUNITY  

 SITUATIONAL  

INDIVIDUAL  

A  

B  

C  

MACRO (GENERIC)  

MICRO (SPECIFIC)  

1  

3  

2  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 71: Using Social Media to Mobilize Young People

COMMUNITY

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 72: Using Social Media to Mobilize Young People

INFLUENCERS ONLINE

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 73: Using Social Media to Mobilize Young People

INFLUENCERS ONLINE

h5ps://www.youtube.com/watch?v=NokEE3I4z0Y  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 74: Using Social Media to Mobilize Young People

AMPLIFICATION

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 75: Using Social Media to Mobilize Young People

TOP INFLUENCERS

3  

3  

3  

3  

3  

4  

4  

6  

7  

8  

sydney  

money  

lgbt  

thailand  

travel  and  tourism  

gay  lesbian  and  bisexual  

food  

video  

music  

photography  

Top  Klout  Topics  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 76: Using Social Media to Mobilize Young People

2.3 SELECTING THE RIGHTS SOCIAL MEDIA

TACTICS

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

USING SOCIAL MEDIA TO MOBILIZE YOUNG PEOPLE

Page 77: Using Social Media to Mobilize Young People

SELECTING TACTICS

-­‐  Select  Social  Media  ac0vi0es  that  will  resonate  with  your  audience.  

 -­‐  Design  your  message  in  a  way  that  ensures  people  WANT  to  share  it  with  their  friends  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 78: Using Social Media to Mobilize Young People

IMPACT/EASE WORKSHEET 3

DRAFT

Activity'Effectiveness'-'Impact/Ease

Impact Ease Impact1 102 93 84 75 66 57 48 39 2

10 10 1 2 3 4 5 6 7 8 9 10

Ease

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 79: Using Social Media to Mobilize Young People

A SAMPLE CAMPAIGN

DRAFT

ORGANIZATIONAL*GOALS TARGET: ..*STOP*.. STRATEGY: TACTIC*1: TACTIC*2: TACTIC*3:

Increase(young(people’s(visibility(and(participation(at(this(year’s(World(AIDS(Day(Celebration(in(Bangkok.

Ensure(meaningful(participation(of(200(young(people.

*ALIGNING*SOCIAL*MEDIA*WITH*ORGANIZATIONAL*GOALS*.*(WORKSHEET*1)*

ORGANIZATION:(YOUTH(LEAD

SOCIAL

*MED

IA*OBJEC

TIVE

S

PLEA

SE*ANAL

YZE*YO

UR*AU

DIEN

CE*BEFORE

*YOU*

DETERM

INE*YO

UR*STRA

TEGY

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 80: Using Social Media to Mobilize Young People

1. START: GRUNIG MODEL

A  

B  

C  

MACRO (GENERIC)  

MICRO (SPECIFIC)  

NATIONAL/  REGIONAL  LEVEL  

DEMOGRAPHIC  

PSYCHOGRAPHIC  

COMMUNITY  

 SITUATIONAL  

INDIVIDUAL  

1  

2  

3  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 81: Using Social Media to Mobilize Young People

NATIONAL/  REGIONAL  LEVEL  

1. START: GRUNIG MODEL

A  

B  

C  

MACRO (GENERIC)  

MICRO (SPECIFIC)  

1  

2  

3  

-­‐  One  of  the  most  affected  KAP  are  MSM  -­‐  THAILAND’S  favourite  Social  Media  is  FACEBOOK  -­‐  TWITTER  is  LESS  PROMINENT  

Page 82: Using Social Media to Mobilize Young People

DEMOGRAPHIC  LEVEL  

1. START: GRUNIG MODEL

A  

B  

C  

MACRO (GENERIC)  

MICRO (SPECIFIC)  

1  

3  

2  

-­‐  LARGEST  GROUP  of  FACEBOOK  USERS  are  between  18  and  24  years  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 83: Using Social Media to Mobilize Young People

PSYCHOGRAPHIC  LEVEL  

1. START: GRUNIG MODEL

A  

B  

C  

MACRO (GENERIC)  

MICRO (SPECIFIC)  

1  

3  

2  

•  A  truly  randomized,  cross-­‐sec0onal  survey  revealed  that  7%  of  young  adult  men  had  sex  with  another  man,  but  only  1.1%  only  had  sex  with  men  

 •  In  all  MSM,  83%  iden0fied  as  heterosexual,  i.e.  desiring  women  only.    

•  Even  in  exclusive  MSM,  only  21%  said  they  desired  men  exclusively  and  31%  both  men  and  women,  meaning  that  nearly  half  (48%)  of  men  who’d  in  fact  only  ever  had  male  partners  said  they  actually  preferred  women.  

Rangsin  R  et  al.  The  recent  impact  of  MSM  on  the  prevalence  of  HIV-­‐1  among  young  men  in  Thailand.  Nineteenth  Interna0onal  AIDS  Conference,  Washington  DC.  Abstract    THAC0303.  2012.  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 84: Using Social Media to Mobilize Young People

PSYCHOGRAPHIC  LEVEL  

1. START: GRUNIG MODEL

A  

B  

C  

MACRO (GENERIC)  

MICRO (SPECIFIC)  

1  

3  

2  

19  

10  

6  

10  

6  

1   1  

5  

0  

2  

4  

6  

8  

10  

12  

14  

16  

18  

20  

#  Profi

les  

Audience  Profile  Analysis:  Top  Keywords  

3  

3  

3  

3  

3  

4  

4  

6  

7  

8  

sydney  

money  

lgbt  

thailand  

travel  and  tourism  

gay  lesbian  and  bisexual  

food  

video  

music  

photography  

Top  Klout  Topics  

-­‐  Top  10  KEY-­‐WORDS  -­‐  Top  10  TOPICS  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 85: Using Social Media to Mobilize Young People

COMMUNITY/  INDIVIDUAL  LEVEL  

1. START: GRUNIG MODEL

A  

B  

C  

MACRO (GENERIC)  

MICRO (SPECIFIC)  

1  

3  

2  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 86: Using Social Media to Mobilize Young People

2. STRATEGY IDEAS

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 87: Using Social Media to Mobilize Young People

3. IMPACT

Activity'Effectiveness'-'Impact/Ease

Impact Ease1 Pride&parade)and)party)at)Siam)Paragon 8 102 Publish)promotional)sticker)on)LINE 7 93 Facebook/)Instagram)photo)competition 5 84 Video)campaign)about)gender)mainstreaming 9 75 Celebrity)Video)advertisement 10 66 Record)a)Gay&Rights)anthem 8 57 Hold)in&school)workshops 7 48 Online)petition)to)lobby)policy)change 4 39 Young)MSM)&)art)exhibition 6 2

10 )"Gaytorade")–)a)theatre)play)about)discrimination,)rights)and)empowerment 10 10 1 2 3 4 5 6 7 8 9 10

Ease

Impact

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 88: Using Social Media to Mobilize Young People

3. EASE

Activity'Effectiveness'-'Impact/Ease

Impact Ease1 Pride&parade)and)party)at)Siam)Paragon 8 102 Publish)promotional)sticker)on)LINE 7 93 Facebook/)Instagram)photo)competition 5 84 Video)campaign)about)gender)mainstreaming 9 75 Celebrity)Video)advertisement 10 66 Record)a)Gay&Rights)anthem 8 57 Hold)in&school)workshops 7 48 Online)petition)to)lobby)policy)change 4 39 Young)MSM)&)art)exhibition 6 2

10 )"Gaytorade")–)a)theatre)play)about)discrimination,)rights)and)empowerment 10 10 1 2 3 4 5 6 7 8 9 10

Ease

Impact

Activity'Effectiveness'-'Impact/Ease

Impact Ease1 Pride&parade)and)party)at)Siam)Paragon 8 8 10 5 102 Publish)promotional)sticker)on)LINE 7 7 9 43 Facebook/)Instagram)photo)competition 5 9 8 6 14 Video)campaign)about)gender)mainstreaming 9 5 7 2 75 Celebrity)Video)advertisement 10 1 6 96 Record)a)Gay&Rights)anthem 8 2 5 37 Hold)in&school)workshops 7 9 4 88 Online)petition)to)lobby)policy)change 4 10 39 Young)MSM)&)art)exhibition 6 6 2

10 )"Gaytorade")–)a)theatre)play)about)discrimination,)rights)and)empowerment 10 3 10 1 2 3 4 5 6 7 8 9 10

Ease

Impact

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 89: Using Social Media to Mobilize Young People

4. MATRIX

Activity'Effectiveness'-'Impact/Ease

Impact Ease1 Pride&parade)and)party)at)Siam)Paragon 8 8 10 5 102 Publish)promotional)sticker)on)LINE 7 7 9 43 Facebook/)Instagram)photo)competition 5 9 8 6 14 Video)campaign)about)gender)mainstreaming 9 5 7 2 75 Celebrity)Video)advertisement 10 1 6 96 Record)a)Gay&Rights)anthem 8 2 5 37 Hold)in&school)workshops 7 9 4 88 Online)petition)to)lobby)policy)change 4 10 39 Young)MSM)&)art)exhibition 6 6 2

10 )"Gaytorade")–)a)theatre)play)about)discrimination,)rights)and)empowerment 10 3 10 1 2 3 4 5 6 7 8 9 10

Ease

Impact

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 90: Using Social Media to Mobilize Young People

5. STRATEGY DECISION

ORGANIZATIONAL*GOALS TARGET: ..*STOP*.. STRATEGY: TACTIC*1: TACTIC*2: TACTIC*3:

Increase(young(people’s(visibility(and(participation(at(this(year’s(World(AIDS(Day(Celebration(in(Bangkok.

Ensure(meaningful(participation(of(200(young(people.

Pride(march(and(party(at(Siam(Paragon

*ALIGNING*SOCIAL*MEDIA*WITH*ORGANIZATIONAL*GOALS*.*(WORKSHEET*1)*

ORGANIZATION:(YOUTH(LEAD

SOCIAL

*MED

IA*OBJEC

TIVE

S

PLEA

SE*ANAL

YZE*YO

UR*AU

DIEN

CE*BEFORE

*YOU*

DETERM

INE*YO

UR*STRA

TEGY

-­‐  STRATEGY:  “Pride-­‐parade  and  party  at  Siam  paragon”    

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 91: Using Social Media to Mobilize Young People

6. TACTICS

ORGANIZATIONAL*GOALS TARGET: ..*STOP*.. STRATEGY: TACTIC*1: TACTIC*2: TACTIC*3:

Increase(young(people’s(visibility(and(participation(at(this(year’s(World(AIDS(Day(Celebration(in(Bangkok.

Ensure(meaningful(participation(of(200(young(people.

Pride(march(and(party(at(Siam(Paragon

Facebook(campaign(to(promote(event

Approach(INFLUENCERS(and(likeminded(FanIPages(to(promote(event(to(their(networks.

BlogIpage(dedicated(to(the(event(containing(registration(opportunity(&(supplementry(content(

*ALIGNING*SOCIAL*MEDIA*WITH*ORGANIZATIONAL*GOALS*.*(WORKSHEET*1)*

ORGANIZATION:(YOUTH(LEAD

SOCIAL*MED

IA*OBJECT

IVES

PLEA

SE*ANALYZE*YOUR*AUDIENCE

*BEFORE*YO

U*

DETER

MINE*YO

UR*STR

ATEGY

TACTIC  1:  “Facebook  campaign  to  promote  event”    

TACTIC  2:  “Approach  INFLUENCERS  and  likeminded  Fan-­‐Pages  to  promote  event  to  their  networks.”    

TACTIC  3:  “Blog-­‐page  dedicated  to  the  event  containing  registraOon  opportunity  &  supplementary  content.”    

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 92: Using Social Media to Mobilize Young People

3. IMPLEMENTATION TACTICS & DESIGN

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

USING SOCIAL MEDIA TO MOBILIZE YOUNG PEOPLE

Page 93: Using Social Media to Mobilize Young People

WHAT WE’VE LEARNED SO FAR

NATIONAL/ REGIONAL LEVEL

DEMOGRAPHIC

PSYCHOGRAPHIC

COMMUNITY

SITUATIONAL

INDIVIDUAL

INFLUENCE  requires  WORD-­‐OF-­‐MOUTH        WORD-­‐OF-­‐MOUTH  requires  TRUST  &  RELEVANCE        TRUST  &  RELEVANCE  requires  UNDERSTANDING  your  audience      UNDERSTANDING  your  audience  is  a  prerequisite  for  selec0ng    your  TACTICS    

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 94: Using Social Media to Mobilize Young People

THE WHAT AND HOW

EVENT   TV   SOCIAL  MEDIA  

IMAGE   VIDEO   ADS  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 95: Using Social Media to Mobilize Young People

3.1 WHAT YOU CAN DO ON SOCIAL MEDIA

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

USING SOCIAL MEDIA TO MOBILIZE YOUNG PEOPLE

Page 96: Using Social Media to Mobilize Young People

PAID, OWNED, EARNED MEDIA

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 97: Using Social Media to Mobilize Young People

ADVERTISING

PLEASE   ENTER  YOUR   K E Y -­‐WORDS  HERE.  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 98: Using Social Media to Mobilize Young People

COST PER CLICK

© 2013 Mike Nedelko

FOR  ORGANIZATION   THE  USER  

ONLY  HAS  TO  

PAY  

THE  ADVERTISER   EACH  TIME  

CLICKS  

ON  THE  

ADVERTISEMENT  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 99: Using Social Media to Mobilize Young People

GOOGLE ADVERTISING

FACEBOOK GOOGLE VS  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 100: Using Social Media to Mobilize Young People

ADVERTISING – HOW TO

WATCH AT HOME

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 101: Using Social Media to Mobilize Young People

PROMOTIONS

QUIZES:  79%  of  people  star0ng  a  quiz  complete  it          CONTESTS:  Lets  your  audience  create  CONTENT  for  you          SWEEPSTAKES:  Par0cularly  useful  to  expand  your  fan-­‐base.        PERKS:  Promo0on  through  influencers.  

WIN  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 102: Using Social Media to Mobilize Young People

SWEEPSTAKES

SWEEPSTAKES:  Par0cularly  useful  to  expand  your  fan-­‐base.  WIN  

h5ps://www.facebook.com/redbull/app_113185218710496    

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 103: Using Social Media to Mobilize Young People

PERKS & INFLUENCERS

PERKS:  Promo0on  through  influencers.  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 104: Using Social Media to Mobilize Young People

KLOUT FOR GOOD

PERKS:  Promo0on  through  influencers.  

[email protected]  mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 105: Using Social Media to Mobilize Young People

CAUTION WITH PROMOTION

CONSIDER  THE  PAGE  TERMS  FIRST  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 106: Using Social Media to Mobilize Young People

3.2 DESIGNING CONTENT FOR EARNED

MEDIA (VIRAL)

USING SOCIAL MEDIA TO MOBILIZE YOUNG PEOPLE

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 107: Using Social Media to Mobilize Young People

CREATING CONTENT

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 108: Using Social Media to Mobilize Young People

CONTENT CAN SPREAD

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 109: Using Social Media to Mobilize Young People

YOUR  AUDIENCE  

AMPLIFICATION

PARTNER  ORGANIZATIONS’  

AUDIENCE:  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 110: Using Social Media to Mobilize Young People

MAKING THINGS “VIRAL”

1500  

!  Success  !  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 111: Using Social Media to Mobilize Young People

NEVER  ASSUME  that  people  will  care  about  an  issue    just  because    you  think  it  it  important      GIVE  PEOPLE  A  REASON  to  WANT  TO  SHARE  the  message        FIND  THE  REMARKABILITY  IN  YOUR  MESSAGE  

GOING VIRAL

REASON  

☑  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 112: Using Social Media to Mobilize Young People

SOCIAL CURRENCY

h5p://artowhetrench.com/    

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 113: Using Social Media to Mobilize Young People

TRIGGERS - CASE

h5ps://www.youtube.com/watch?v=kfVsfOSbJY0    

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 114: Using Social Media to Mobilize Young People

TRIGGERS - CASE

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 115: Using Social Media to Mobilize Young People

STORY AND EMOTIONS HELP

VS  

!

!

!

STRUCTURE  and  SORT        UNDERSTAND        RELATE  

STORY & EMOTIONS HELP OTHER MEDIA FORMATS

TOO  TECHNICAL        STRUCTURED  FOR  ACADEMIA        HARD  TO  ENGAGE  WITH  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 116: Using Social Media to Mobilize Young People

STORY AND EMOTIONS

“STORIES ARE OUR UNIVERSAL STOREHOUSE OF KNOWLEDGE, BELIEFS, VALUES, ATTITUDES, PASSION, IMAGINATION AND VISION.” – Harvard Business School

“TIME AND TIME, when faced with the task to persuade a group of managers or front-line staff in a large organization to get enthusiastic about a major change or mobilize around a certain issue, storytelling was the only thing that worked.” – WORLD BANK, Steven Denning

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 117: Using Social Media to Mobilize Young People

STORY AND EMOTIONS

DRAFT

h5p://youtu.be/rS4Lb-­‐ie4Lc  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 118: Using Social Media to Mobilize Young People

PUBLICLY ACCESSIBLE

KEEP  IT  <  90  CHARACTERS  

ADD  A  LINK  TO  POINT  USERS  TO  CONTENT  

INCLUDE  A  PICTURE  

NEWS  YOU  CAN  USE  &  PRACTICAL  VALUE  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 119: Using Social Media to Mobilize Young People

CALL TO ACTION

AVENUE FOR ACTION  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 120: Using Social Media to Mobilize Young People

FREE FOR EVERYONE WHO SIGNED IN…

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 121: Using Social Media to Mobilize Young People

WHAT WE HAVEN’T COVERED

ADVERTISING        ANALYTICAL  TOOLS        POLICY  FRAMEWORKS  

TO-­‐DO  

TO-­‐DO  

TO-­‐DO  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 122: Using Social Media to Mobilize Young People

THANK YOU !

THANK  YOU  !  

TO-­‐DO  

TO-­‐DO  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/  

Page 123: Using Social Media to Mobilize Young People

FOR SUPPLEMENTRY MATERIALS AND CONTACT INFORMATION PLEASE VISIT:

TO-­‐DO  

TO-­‐DO  

h5p://hun0ng-­‐cool.com/2013/12/02/social-­‐media-­‐mobilise/  

mike@hun0ng-­‐cool.com   linkedin.com/in/mnedelko/