Using Social Media to Engage with Gay Men

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Using Social Media to Engage with Gay Men Creating and Managing a Facebook Page & Facebook Advertising Campaign Presented by: Tony Tang, Campaign Planner, ACON

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Tony Tang, (ACON) ran this workshop on creating and managing a Facebook Page & Facebook advertising campaign at the AFAO/NAPWA Gay Men's HIV Health Promotion Conference in May 2012.

Transcript of Using Social Media to Engage with Gay Men

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Using Social Media to Engage with Gay Men

Creating and Managing a Facebook Page & Facebook Advertising Campaign

Presented by:Tony Tang, Campaign Planner, ACON

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About This Workshop

• Overview about social media – statistics and interesting facts

• Social Media Strategy– Outcomes– Audiences– Insights– Channels– Content– Processes

• Facebook Page– Create– Customise– Connect– Evaluate

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About This Workshop

• Connect - Facebook Advertising Campaign– Objectives– Create

• Destination• Copy• Image

– Target• Techniques to reach gay men

– Manage/Monitor– Evaluate

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Social Media Today

• Video: “A Day in Life of Social Media”

http://www.youtube.com/watch?v=iReY3W9ZkLU&feature=fvwrel

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Some Social Media Facts

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60 Seconds In Social Media:

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Facebook User Behaviours

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Facebook Growth – World’s 3rd Largest Country:

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Facebook Growth – World’s 3rd Largest Country:

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Facebook Users Around The World

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Facebook Users In Australia

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Summary

Facebook is huge!

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Create A Facebook Page

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Before we start…

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Social Media Strategy

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Social Media Strategy

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Social Media Strategy

• Outcomes – what would you like to achieve with social media?– E.g. web traffic, communication platform, raise

awareness

• Audiences – who’s your audience?– What do you know about your audience online?

• Interests and trends• Where are they?

• Insights – your resources and capabilities– SWOT– E.g. ‘The Big Picture’ campaign (see next slide)

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Social Media Strategy

• The Big Picture

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Social Media Strategy

• The Big Picture – Facebook page

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Social Media Strategy

• The Big Picture - Insights

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Social Media Strategy

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Social Media Strategy

• Platforms– Which to use?– Objectives– Interactions

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Social Media Strategy

• Platforms– Which to use?– Objectives– Interactions– E.g. The Big Picture

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Social Media Strategy

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Social Media Strategy

• Content

– Campaign/organisation key information and messages– Target audience topics of interest– Content sources

• Website• Online magazines• Blogs

– Types of content• Articles• Images• Videos• Text only• Poll

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Social Media Strategy

– What is considered ‘good’ content for social media?

1. Relevant to your audience2. Encourage dialogue and sharing3. Keep it short4. Be timely (news, recent articles, topics)5. Relate to your audience6. A mix of articles, links, videos and images7. Ask questions/feedback – encourage dialogue

– Great examples:

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Social Media Strategy

This is OZ www.facebook.com/thisisoz

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Social Media Strategy

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Social Media Strategy

• Why is it so important?

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Social Media Strategy

• The importance of ‘likes’, ‘comments’ and ‘shares’– Expand your page visibility – message exposure– Help reach new people on Facebook– Get more ‘likes’ to the page – more people constantly

exposed to your messages– Keep your current network

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Social Media Strategy

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Social Media Strategy

• Processes

– Monitoring– Resources– Tasks– Content Creation – sources?– Approval Process– Crisis Communication Strategy– Success measures

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Social Media Strategy

• Processes

– Monitoring– Resources– Tasks– Content Creation – sources?– Approval Process– Crisis Communication Strategy– Success measures– Content Schedule (E.g. The Big Picture)

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Social Media Strategy

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Social Media Strategy

• When to post? • How often?

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Social Media Strategy

• When to post? Between 4 – 7pm and 8pm (depends on audience)

• How often? At least once a day – including weekends

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QUESTIONS?

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Let’s Get Started…

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FacebookPage

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Facebook Page

• Ideally, You will have:

– A laptop– Internet access– Images– A Facebook account– A Twitter account– A YouTube Channel account

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Facebook Page

• Create a new page:

– Login to Facebook– Go to: www.facebook.com/pages– Click on ‘New Page’– Organisation/Cause– About Timeline– Profile image (180x180 pixels)– Description + website URL– Show elements within the Admin Panel

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Facebook Page

• Create a new page:

√ Login to Facebook√ Go to: www.facebook.com/pages√ Click on ‘New Page’√ Organisation/Cause√ About Timeline√ Profile image (180 x 180 pixels)√ Description + website URL√ Show elements within the Admin Panel

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Facebook Page

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Facebook Page

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Facebook Page

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Facebook Page

• Facebook page set-up:

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Facebook Page

• Functionality and Features– Cover Photo

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Facebook Page

• Functionality and Features– Cover Photo– Links (article or video)– Images/Videos– Events– Questions– Highlights– Pins

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Facebook Page

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Facebook Page

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Facebook Page

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Facebook Page

• Functionality and Features√ Cover Photo√ Links (article or video)√ Images/Videos√ Events√ Questions√ Highlights√ Pins

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Facebook Page

• Functionality and Features

– Apps & Tabs:• What are they for?• Add a new app• Reposition tabs• Edit an app• Creating a new app• Removing an app

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Facebook Page

• Functionality and Features

– Adding a new app

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Facebook Page

• Functionality and Features

– Creating a new app

• E.g. Know the Risk Facebook Page

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Facebook Page

• Know the Risk

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Facebook Page

• Know the Risk – Risk Calculator tool– Personalised information - interactive– 72 combinations

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Facebook Page

• Know the Risk – Risk Calculator tool– Personalised information - interactive– 72 combinations

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Facebook Page

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Facebook Page

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Facebook Page

• Evaluation

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Facebook Page

• Evaluation

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Facebook Page

• Evaluation

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Facebook Page

• Evaluation

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Connect

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Connect

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FacebookAdvertisingCampaign

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Facebook Advertising

• Objectives:– Network Building (‘Likes’)– Web Traffic – Promote message– E.g. Testing campaign

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Facebook Advertising

• Objectives:

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Facebook Advertising

• Create an ad

– Go to: www.facebook.com/ads– Create an Ad– Destination URL or Facebook page– An ad about your Facebook page– Ad copy & ad image upload– Audiences

• Precise Interests• Broad interests

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What are gay men interested in?

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Facebook Advertising

- Audience Interests• Artists (Kylie, Lady Gaga)• Gay themed movies• Gay parties and events (Mardi Gras)• Fashion & Clothing – Brands• Male actors and models• Famous gay characters• Marriage equality topics• Books

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Facebook Advertising

• 28 year-old gay guy from Sydney inner west

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Facebook Page

• Exercise:– Ad promoting PEP leading viewers to DDU PEP

web page

What is PEP?If you think you’ve been exposed to HIV, you should consider getting PEP. Find out more!

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Facebook Advertising

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Facebook Advertising

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Facebook Advertising

• Monitoring

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Facebook Advertising

• Monitoring:

– Daily Budget?– Changing bidding– Removing ads– Increasing budget– Editing add copy and/or image

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Contact

[email protected]: @_tonytang