Using Quick Scan For Benchmarking
-
Upload
carlos-ripoll-soler -
Category
Education
-
view
434 -
download
3
description
Transcript of Using Quick Scan For Benchmarking
![Page 1: Using Quick Scan For Benchmarking](https://reader035.fdocuments.net/reader035/viewer/2022062418/555e307ed8b42a384f8b5b4c/html5/thumbnails/1.jpg)
european universities quality management tools for lifelong learning
Using Quick-Scan as a benchmarking tool
UNI-QM: A step by step approach to excellence
UNI-QM International Conference – SEFI European Forum Continuing Engineering EducationOctober 2009, Aarhus (Denmark)
![Page 2: Using Quick Scan For Benchmarking](https://reader035.fdocuments.net/reader035/viewer/2022062418/555e307ed8b42a384f8b5b4c/html5/thumbnails/2.jpg)
Introduction
![Page 3: Using Quick Scan For Benchmarking](https://reader035.fdocuments.net/reader035/viewer/2022062418/555e307ed8b42a384f8b5b4c/html5/thumbnails/3.jpg)
From benchmarking to networking
![Page 4: Using Quick Scan For Benchmarking](https://reader035.fdocuments.net/reader035/viewer/2022062418/555e307ed8b42a384f8b5b4c/html5/thumbnails/4.jpg)
From benchmarking to networking
networkingbenchmarking
![Page 5: Using Quick Scan For Benchmarking](https://reader035.fdocuments.net/reader035/viewer/2022062418/555e307ed8b42a384f8b5b4c/html5/thumbnails/5.jpg)
Benchmarking
Strengths Weaknesses Benchmark Peers
![Page 6: Using Quick Scan For Benchmarking](https://reader035.fdocuments.net/reader035/viewer/2022062418/555e307ed8b42a384f8b5b4c/html5/thumbnails/6.jpg)
EFQM model as a comparison base
![Page 7: Using Quick Scan For Benchmarking](https://reader035.fdocuments.net/reader035/viewer/2022062418/555e307ed8b42a384f8b5b4c/html5/thumbnails/7.jpg)
Results from a quick-scan benchmarking
![Page 8: Using Quick Scan For Benchmarking](https://reader035.fdocuments.net/reader035/viewer/2022062418/555e307ed8b42a384f8b5b4c/html5/thumbnails/8.jpg)
Sample
22 UniversitiesEuro-Latin American network for continuing education
![Page 9: Using Quick Scan For Benchmarking](https://reader035.fdocuments.net/reader035/viewer/2022062418/555e307ed8b42a384f8b5b4c/html5/thumbnails/9.jpg)
Group
1 2 3 4 5 6 7 8 90.0
20.0
40.0
60.0
80.0
100.0
120.0
140.0
160.0
Criterio
Puntuació
n
1 Leadership
2 P & S
3 People
4 Part & Res
5 Processes
9 KPR
6 Customers
7 People
8 Society
![Page 10: Using Quick Scan For Benchmarking](https://reader035.fdocuments.net/reader035/viewer/2022062418/555e307ed8b42a384f8b5b4c/html5/thumbnails/10.jpg)
1 2 3 4 5 6 7 8 90.0
20.0
40.0
60.0
80.0
100.0
120.0
140.0
160.0
180.0
Grupo Institución
Criterio
Puntuació
n
Institution 1
1 Leadership
2 P & S
3 People
4 Part & Res
5 Processes
9 KPR
6 Customers
7 People
8 Society
![Page 11: Using Quick Scan For Benchmarking](https://reader035.fdocuments.net/reader035/viewer/2022062418/555e307ed8b42a384f8b5b4c/html5/thumbnails/11.jpg)
1 2 3 4 5 6 7 8 90.0
20.0
40.0
60.0
80.0
100.0
120.0
140.0
160.0
180.0
Grupo Institución
Criterio
Puntuació
n
Institution 2
1 Leadership
2 P & S
3 People
4 Part & Res
5 Processes
9 KPR
6 Customers
7 People
8 Society
![Page 12: Using Quick Scan For Benchmarking](https://reader035.fdocuments.net/reader035/viewer/2022062418/555e307ed8b42a384f8b5b4c/html5/thumbnails/12.jpg)
1 2 3 4 5 6 7 8 90.0
20.0
40.0
60.0
80.0
100.0
120.0
140.0
160.0
180.0
Grupo Institución
Criterio
Puntuació
n
Institution 3
1 Leadership
2 P & S
3 People
4 Part & Res
5 Processes
9 KPR
6 Customers
7 People
8 Society
![Page 13: Using Quick Scan For Benchmarking](https://reader035.fdocuments.net/reader035/viewer/2022062418/555e307ed8b42a384f8b5b4c/html5/thumbnails/13.jpg)
1 2 3 4 5 6 7 8 90.0
50.0
100.0
150.0
200.0
250.0
Grupo Institución
Criterio
Puntuació
n
Institution 4
1 Leadership
2 P & S
3 People
4 Part & Res
5 Processes
9 KPR
6 Customers
7 People
8 Society
![Page 14: Using Quick Scan For Benchmarking](https://reader035.fdocuments.net/reader035/viewer/2022062418/555e307ed8b42a384f8b5b4c/html5/thumbnails/14.jpg)
1 2 3 4 5 6 7 8 90.0
20.0
40.0
60.0
80.0
100.0
120.0
140.0
160.0
180.0
Grupo Institución
Criterio
Puntuació
n
Institution 5
1 Leadership
2 P & S
3 People
4 Part & Res
5 Processes
9 KPR
6 Customers
7 People
8 Society
![Page 15: Using Quick Scan For Benchmarking](https://reader035.fdocuments.net/reader035/viewer/2022062418/555e307ed8b42a384f8b5b4c/html5/thumbnails/15.jpg)
1 2 3 4 5 6 7 8 90.0
20.0
40.0
60.0
80.0
100.0
120.0
140.0
160.0
180.0
Grupo Institución
Criterio
Puntuació
n
Institution 6
1 Leadership
2 P & S
3 People
4 Part & Res
5 Processes
9 KPR
6 Customers
7 People
8 Society
![Page 16: Using Quick Scan For Benchmarking](https://reader035.fdocuments.net/reader035/viewer/2022062418/555e307ed8b42a384f8b5b4c/html5/thumbnails/16.jpg)
1 2 3 4 5 6 7 8 90.0
20.0
40.0
60.0
80.0
100.0
120.0
140.0
160.0
Grupo Institución
Criterio
Puntuació
n
Institution 7
1 Leadership
2 P & S
3 People
4 Part & Res
5 Processes
9 KPR
6 Customers
7 People
8 Society
![Page 17: Using Quick Scan For Benchmarking](https://reader035.fdocuments.net/reader035/viewer/2022062418/555e307ed8b42a384f8b5b4c/html5/thumbnails/17.jpg)
1 2 3 4 5 6 7 8 90.0
20.0
40.0
60.0
80.0
100.0
120.0
140.0
160.0
180.0
Grupo Institución
Criterio
Puntuació
n
Institution 8
1 Leadership
2 P & S
3 People
4 Part & Res
5 Processes
9 KPR
6 Customers
7 People
8 Society
![Page 18: Using Quick Scan For Benchmarking](https://reader035.fdocuments.net/reader035/viewer/2022062418/555e307ed8b42a384f8b5b4c/html5/thumbnails/18.jpg)
1 2 3 4 5 6 7 8 90.0
20.0
40.0
60.0
80.0
100.0
120.0
140.0
160.0
180.0
Grupo Institución
Criterio
Puntuació
n
Institution 9
1 Leadership
2 P & S
3 People
4 Part & Res
5 Processes
9 KPR
6 Customers
7 People
8 Society
![Page 19: Using Quick Scan For Benchmarking](https://reader035.fdocuments.net/reader035/viewer/2022062418/555e307ed8b42a384f8b5b4c/html5/thumbnails/19.jpg)
1 2 3 4 5 6 7 8 90.0
20.0
40.0
60.0
80.0
100.0
120.0
140.0
160.0
Grupo Institución
Criterio
Puntuació
n
Institution 10
1 Leadership
2 P & S
3 People
4 Part & Res
5 Processes
9 KPR
6 Customers
7 People
8 Society
![Page 20: Using Quick Scan For Benchmarking](https://reader035.fdocuments.net/reader035/viewer/2022062418/555e307ed8b42a384f8b5b4c/html5/thumbnails/20.jpg)
1 2 3 4 5 6 7 8 90.0
20.0
40.0
60.0
80.0
100.0
120.0
140.0
160.0
Grupo Institución
Criterio
Puntuació
n
Institution 11
1 Leadership
2 P & S
3 People
4 Part & Res
5 Processes
9 KPR
6 Customers
7 People
8 Society
![Page 21: Using Quick Scan For Benchmarking](https://reader035.fdocuments.net/reader035/viewer/2022062418/555e307ed8b42a384f8b5b4c/html5/thumbnails/21.jpg)
1 2 3 4 5 6 7 8 90.0
20.0
40.0
60.0
80.0
100.0
120.0
140.0
160.0
Grupo Institución
Criterio
Puntuació
n
Institution 12
1 Leadership
2 P & S
3 People
4 Part & Res
5 Processes
9 KPR
6 Customers
7 People
8 Society
![Page 22: Using Quick Scan For Benchmarking](https://reader035.fdocuments.net/reader035/viewer/2022062418/555e307ed8b42a384f8b5b4c/html5/thumbnails/22.jpg)
1 2 3 4 5 6 7 8 90.0
20.0
40.0
60.0
80.0
100.0
120.0
140.0
160.0
180.0
Grupo Institución
Criterio
Puntuació
n
Institution 13
1 Leadership
2 P & S
3 People
4 Part & Res
5 Processes
9 KPR
6 Customers
7 People
8 Society
![Page 23: Using Quick Scan For Benchmarking](https://reader035.fdocuments.net/reader035/viewer/2022062418/555e307ed8b42a384f8b5b4c/html5/thumbnails/23.jpg)
1 2 3 4 5 6 7 8 90.0
20.0
40.0
60.0
80.0
100.0
120.0
140.0
160.0
Grupo Institución
Criterio
Puntuació
n
Institution 14
1 Leadership
2 P & S
3 People
4 Part & Res
5 Processes
9 KPR
6 Customers
7 People
8 Society
![Page 24: Using Quick Scan For Benchmarking](https://reader035.fdocuments.net/reader035/viewer/2022062418/555e307ed8b42a384f8b5b4c/html5/thumbnails/24.jpg)
1 2 3 4 5 6 7 8 90.0
20.0
40.0
60.0
80.0
100.0
120.0
140.0
160.0
180.0
Grupo Institución
Criterio
Puntuació
n
Institution 15
1 Leadership
2 P & S
3 People
4 Part & Res
5 Processes
9 KPR
6 Customers
7 People
8 Society
![Page 25: Using Quick Scan For Benchmarking](https://reader035.fdocuments.net/reader035/viewer/2022062418/555e307ed8b42a384f8b5b4c/html5/thumbnails/25.jpg)
1 2 3 4 5 6 7 8 90.0
20.0
40.0
60.0
80.0
100.0
120.0
140.0
160.0
180.0
Grupo Institución
Criterio
Puntuació
n
Institution 16
1 Leadership
2 P & S
3 People
4 Part & Res
5 Processes
9 KPR
6 Customers
7 People
8 Society
![Page 26: Using Quick Scan For Benchmarking](https://reader035.fdocuments.net/reader035/viewer/2022062418/555e307ed8b42a384f8b5b4c/html5/thumbnails/26.jpg)
1 2 3 4 5 6 7 8 90.0
20.0
40.0
60.0
80.0
100.0
120.0
140.0
160.0
180.0
Grupo Institución
Criterio
Puntuació
n
Institution 17
1 Leadership
2 P & S
3 People
4 Part & Res
5 Processes
9 KPR
6 Customers
7 People
8 Society
![Page 27: Using Quick Scan For Benchmarking](https://reader035.fdocuments.net/reader035/viewer/2022062418/555e307ed8b42a384f8b5b4c/html5/thumbnails/27.jpg)
1 2 3 4 5 6 7 8 90.0
50.0
100.0
150.0
200.0
250.0
Grupo Institución
Criterio
Puntuació
n
Institution 18
1 Leadership
2 P & S
3 People
4 Part & Res
5 Processes
9 KPR
6 Customers
7 People
8 Society
![Page 28: Using Quick Scan For Benchmarking](https://reader035.fdocuments.net/reader035/viewer/2022062418/555e307ed8b42a384f8b5b4c/html5/thumbnails/28.jpg)
1 2 3 4 5 6 7 8 90.0
50.0
100.0
150.0
200.0
250.0
Grupo Institución
Criterio
Puntuació
n
Institution 19
1 Leadership
2 P & S
3 People
4 Part & Res
5 Processes
9 KPR
6 Customers
7 People
8 Society
![Page 29: Using Quick Scan For Benchmarking](https://reader035.fdocuments.net/reader035/viewer/2022062418/555e307ed8b42a384f8b5b4c/html5/thumbnails/29.jpg)
1 2 3 4 5 6 7 8 90.0
20.0
40.0
60.0
80.0
100.0
120.0
140.0
160.0
Grupo Institución
Criterio
Puntuació
n
Institution 20
1 Leadership
2 P & S
3 People
4 Part & Res
5 Processes
9 KPR
6 Customers
7 People
8 Society
![Page 30: Using Quick Scan For Benchmarking](https://reader035.fdocuments.net/reader035/viewer/2022062418/555e307ed8b42a384f8b5b4c/html5/thumbnails/30.jpg)
1 2 3 4 5 6 7 8 90.0
50.0
100.0
150.0
200.0
250.0
Grupo Institución
Criterio
Puntuació
n
Institution 21
1 Leadership
2 P & S
3 People
4 Part & Res
5 Processes
9 KPR
6 Customers
7 People
8 Society
![Page 31: Using Quick Scan For Benchmarking](https://reader035.fdocuments.net/reader035/viewer/2022062418/555e307ed8b42a384f8b5b4c/html5/thumbnails/31.jpg)
1 2 3 4 5 6 7 8 90.0
20.0
40.0
60.0
80.0
100.0
120.0
140.0
160.0
Grupo Institución
Criterio
Puntuació
n
Institution 22
1 Leadership
2 P & S
3 People
4 Part & Res
5 Processes
9 KPR
6 Customers
7 People
8 Society
![Page 32: Using Quick Scan For Benchmarking](https://reader035.fdocuments.net/reader035/viewer/2022062418/555e307ed8b42a384f8b5b4c/html5/thumbnails/32.jpg)
www.uniqm.net – [email protected]