USING GIS TO TRANSFORM YOUR ORGANIZATION · 2017-06-29 · *Centralized spatial database Needs...
Transcript of USING GIS TO TRANSFORM YOUR ORGANIZATION · 2017-06-29 · *Centralized spatial database Needs...
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Reengineering a GIS Department
TRA Adopts a Business Solution Approach
ESRI UC 2017
USING GIS TO TRANSFORM YOUR ORGANIZATION
Glenn Clingenpeel, Bob Ayensu
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1. History of TRA
2. Overview
3. Approach
4. Results
5. Lessons Learned
Outline
Esri UC 2017
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• Nearly 18,000 square miles in the eastern third of the state
• Most developed large watershed in Texas
• Almost all locations for new water supply are developed or permitted
Trinity River Basin
Esri UC 2017
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Understanding the Organizational Environment
Understand Existing Processes
Determine Available Resources
o Data gathering, processing & storage methodso Information distribution & reportingo Established processes and standardso QA & QC Methodso Training and technical support
o Employees/Managemento Budgeto Hardware & softwareo Licenseso Support groups and Committees
Identify Stakeholderso Users/Customerso Financerso Influencerso Vendors
Esri UC 2017
Getting to know who is doing what, why,
where, when and how in the
organization
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GIS Geographic
Information Systems
People/Stakeholders
• Clients
• Sponsors
• Managers/Administrators
• Employees (Tech, Analyst)
• Subject Matter Experts
• Consumers
Methods
• Guideline/Standards
• Strategic Plan
• Documented Processes and workflows
• Quality Control methods
Data
• Spatial & Non Spatial
• Development and Maintenance
• Analysis
• Integration
Software & Licenses
• DBMS
• ArcGIS server
• Work & Asset Management
• ArcGIS Online
• Web and Mobile Apps
• ArcGIS desktop applications and Extensions
Hardware
• Servers (Virtualized Environment)
• Network & Security
• Computers
• Mobile (tablets, phones)
• GPS
• Printers/Plotters
Factors Addressed
Esri UC 2017
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GIS Geographic
Information Systems
People/Stakeholders
• Clients
• Sponsors
• Managers/Administrators
• Employees (Tech, Analyst)
• Subject Matter Experts
• Consumers
Methods
• Guideline/Standards
• Strategic Plan
• Documented Processes and workflows
• Quality Control methods
Data
• Spatial & Non Spatial
• Development and Maintenance
• Analysis
• Integration
Software & Licenses
• DBMS
• ArcGIS server
• Work & Asset Management
• ArcGIS Online
• Web and Mobile Apps
• ArcGIS desktop applications and Extensions
Hardware
• Servers (Virtualized Environment)
• Network & Security
• Computers
• Mobile (tablets, phones)
• GPS
• Printers/Plotters
People/Stakeholders
Esri UC 2017
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• Hire team
• Develop team
• Manage team
• Consultants and Contractors
• Vendors and External Support
• Source of funding
• Influencers
• Needs Assessment
• Identified and engaged Champions
• Advisory committee
Clients & Consumers
Sponsors/Investors
EmployeesSubject Matter Experts
People/Stakeholders
Esri UC 2017
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Client feedback
Enterprise
GIS
• Data standards/ guidelines
*Documented workflows/proce
dures
*Coordination
* Training
*Data/system Integration
* Web GIS Maps
* Mobile/field data access
* Analysis and Modeling (e.g. Source tracing)
* Tracking (e.g. dashboard)
*Data Availability (e.g. Plant Operations)
*Data Accuracy
*Centralized spatial database
Needs Assessment
Esri UC 2017
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Defining the Mission & Vision
Esri UC 2017
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GISciences
(GIS)
GISystems
(GIS)
GIServices
(GIS)
Technology
▪ Capture
▪ Store
▪ Edit
▪ Manage
▪ Analyze
▪ Display/Report
▪ Integrate
Applied Sciences
▪ What
▪ Where
▪ When
▪ How
✓ Computer Science
✓ Statistical Analysis
✓ Remote Sensing
✓ Geography
✓ Geomatics Engineering
✓ Environmental Science
✓ Photogrammetry
✓ Cartography
Services
• Data Creation &
Maintenance
• Data Analysis &
Reporting
• Data Integration
• Database Design &
Development
• Mapping / Reporting
• System
Administration &
Integration
• Software
Administration
• Mobile & Web GIS
Configuration
• Mobile & Web APP
Development
• Project Coordination
• User Training &
Support
Ed
ucati
on
, E
xp
eri
en
ce &
Skil
ls
Human Resource
Esri UC 2017
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GIS Geographic
Information Systems
People/Stakeholders
• Clients
• Sponsors
• Managers/Administrators
• Employees (Tech, Analyst)
• Subject Matter Experts
• Consumers
Methods
• Guideline/Standards
• Strategic Plan
• Documented Processes and workflows
• Quality Control methods
Data
• Spatial & Non Spatial
• Development and Maintenance
• Analysis
• Integration
Software & Licenses
• DBMS
• ArcGIS server
• Work & Asset Management
• ArcGIS Online
• Web and Mobile Apps
• ArcGIS desktop applications and Extensions
Hardware
• Servers (Virtualized Environment)
• Network & Security
• Computers
• Mobile (tablets, phones)
• GPS
• Printers/PlottersRe-engineering
Methods
Esri UC 2017
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Continuous Improvement
Work flows/ processes &
Standard operating
procedures/ QA
Work Management
& Performance
tracking.
Data guideline/Standards & QC
methods
Strategic Plan
(Short & Long Range)
Methods
Esri UC 2017
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GIS Geographic
Information Systems
People/Stakeholders
• Clients
• Sponsors
• Managers/Administrators
• Employees (Tech, Analyst)
• Subject Matter Experts
• Consumers
Methods
• Guideline/Standards
• Strategic Plan
• Documented Processes and workflows
• Quality Control methods
Data
• Spatial & Non Spatial
• Development and Maintenance
• Analysis
• Integration
Software & Licenses
• DBMS
• ArcGIS server
• Work & Asset Management
• ArcGIS Online
• Web and Mobile Apps
• ArcGIS desktop applications and Extensions
Hardware
• Servers (Virtualized Environment)
• Network & Security
• Computers
• Mobile (tablets, phones)
• GPS
• Printers/Plotters
Data
Esri UC 2017
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Reen
gin
eeri
ng
Data Availability
Data Accuracy
Centralized Databases
• Identify data to be developed in-house source vs. external data
• Identify data to be developed in-house source vs. external data
• Analysis
• Access and Security
• Identify data collection methods
• Frequency of update
• QC methods
• Reporting methods
• Reporting/Mapping
• Microsoft SQL Sever (RDBMS)
• Design and build geodatabase
• Data Owner vs. caretaker
• Data Integration
Non Spatial
• Plans and Drawings
• Reports
• Inspections
• Pictures & Videos
Spatial
• Geodatabases
• Build and Maintained
• Reference
Data
Esri UC 2017
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GIS Geographic
Information Systems
People/Stakeholders
• Clients
• Sponsors
• Managers/Administrators
• Employees (Tech, Analyst)
• Subject Matter Experts
• Consumers
Methods
• Guideline/Standards
• Strategic Plan
• Documented Processes and workflows
• Quality Control methods
Data
• Spatial & Non Spatial
• Development and Maintenance
• Analysis
• Integration
Software & Licenses
• DBMS
• ArcGIS server
• Work & Asset Management
• ArcGIS Online
• Web and Mobile Apps
• ArcGIS desktop applications and Extensions
Hardware
• Servers (Virtualized Environment)
• Network & Security
• Computers
• Mobile (tablets, phones)
• GPS
• Printers/Plotters
Software & Licenses
Esri UC 2017
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Software & Licenses
Esri UC 2017
IntegrationCMMS (Lucity Asset
& Work Order)Geoworks Sync
(Maximo)Pipe Condition Rating
(InfoMaster)Masterworks geoAmps
Web & MobileArcGIS Server
StandardHTML Web map
ArcGIS Online (Collector, Operations dashboard, Story maps)
Navigator
Extensions
Spatial Analyst 3D Analyst Network Analyst
Server & DesktopMicrosoft SQL Server 2014 SP2
(Standard)Desktop Advance, standard,
BasicArcGIS Pro Drone2Map
Decision Drivers
Business need Cost & Budget Inline with Goal & MissionMaintenance &
upgradesIntegration
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Software & Licenses
Esri UC 2017
Mobile & Web Field Inspection Applications
Story Map
Drone2Map
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GIS Geographic
Information Systems
People/Stakeholders
• Clients
• Sponsors
• Managers/Administrators
• Employees (Tech, Analyst)
• Subject Matter Experts
• Consumers
Methods
• Guideline/Standards
• Strategic Plan
• Documented Processes and workflows
• Quality Control methods
Data
• Spatial & Non Spatial
• Development and Maintenance
• Analysis
• Integration
Software & Licenses
• DBMS
• ArcGIS server
• Work & Asset Management
• ArcGIS Online
• Web and Mobile Apps
• ArcGIS desktop applications and Extensions
Hardware
• Servers (Virtualized Environment)
• Network & Security
• Computers
• Mobile (tablets, phones)
• GPS
• Printers/Plotters
Hardware
Esri UC 2017
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Hardware
Esri UC 2017
Goal: Continuous and reliable geo spatial services.
• System Architecture Redesign
• - Availability
• - Security
• - Performance and scalability
• - Compatibility
• Conform to Authority’s IT polices.
• Follow best practices (IT, GIS & vendor-specific)
Action Taken
• Migration from Physical servers to VM servers.
• Reconfiguration of system architecture
• Separation of SQL database, application and document servers.
• Further separation of GIS and other applications
• DMZ configuration to allow mobile access
• Desktops, mobile tablets and Trimble GPS
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Milestones
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Best Practices and Standards
Central Spatial Information Repository
Continuous & reliable geo spatial services
Multi Platform Integration enabling seamless transition between office and field
2014
2017
Isolated
System
Enterprise
System
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Gather inputs and tailor solution to your organization
A clear vision of what the change will look like from the onset
Define and Measure Success
Organization wide commitment
Team Composition
Adequate IT infrastructure
Ongoing Continuous improvement
Process documentation & refinement
Discard preconceived notions
Lessons Learned
Esri UC 2017
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Esri UC 2017
Glenn Clingenpeel, Executive Manager, Trinity River Authority of TexasBob Ayensu, GIS Manager, Trinity River Authority of Texas