Using change methodology to devise new ways to share knowledge and Evidence in Mental Health
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Using change methodology to devise new ways to share knowledge and evidence more effectively in Mental Health. Clare Payne Knowledge and Library Service
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Transcript of Using change methodology to devise new ways to share knowledge and Evidence in Mental Health
Using change methodology to devise new ways to share knowledge and
evidence more effectively in Mental Health.
Clare Payne
Knowledge and Library Service
‘We must be hatched or go
bad.’C.S. Lewis
‘Knowledge is the enemy of disease, the application of what we know will have a bigger impact than any drug or technology likely to be introduced in the next decade.’
Sir Muir Gray, NHS Chief Knowledge Officer
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“The more you engage with customers the clearer things become and the easier it is to determine what you should be doing” John Russell, Harley Davidson
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How can we share evidence and
knowledge more effectively to support
best practice and innovation?
Designed
‘by the NHS for the
NHS’
‘NHS staff know what to do to deliver great care for patients’
LIA website
Step
1
Step
2
Step
3
Wk
1
What is
your
mission?
What are you trying to improve?
What can you improve in 12
weeks?
What do your outcomes look like?
Set up your
sponsor
group
Get people
on board
Who do you need to involve?
Who will help you implement your
idea?
Who else thinks your
improvement is a good idea?
Who will be affected?
Expertise Local knowledge Influence
Adapted from LIA 7 steps
Asking the right Question
1. Identify what good practice looks like
2. Identify what changes need to be made to achieve this
3. What practical steps can be taken to get there
Questions 1 & 2 • In 6 months time you have the evidence or knowledge
that you need to support your work at your fingertips.
– What is the information and what do you need it for?
– How will you use it / put it into practice?
– What does this look like? What form do you want this to be in.
What we found out
• Accessibility
• Synthesised evidence ready to put into practice
• Peer reviewed resources
• Personalised online feeds
• Specific questions answered
• Information stored in one place
• What the rest of the trust is doing
• Services already available
‘A clear, concise answer to the
question’
‘Information will guide clinical
practice’
the ‘ability to have a ‘specific’ question answered with relevant, targeted evidence.
‘I will pass on knowledge to my
colleagues and client group’
http://tinyurl.com/MC1CQAS
http://Best.awp.nhs.uk
OwnershipReadiness to adopt
Reaching new clientsIdentifying unmet needs
http://tinyurl.com/STFPortal
Developed by the Knowledge and Library Service in Partnership with the Trust wide Falls Group
‘a single portal / community of practice’ where ‘all information on one topic’ can be accessed and
shared.
Sharing best practice – what the rest of the trust is
doing
Sharing peer reviewed resources
Productive partnershipsName carried weight to
push things through
a ‘personalised Twitter like feed’ and to be able to ‘share peer reviewed resources that staff have chosen’
Next Steps
• Launch CQA Service Trust wide
• Evidence summaries
• Maintain new services
• Longer term food for thought
An effective way to drive change
• Buy in • Local knowledge – shop floor• They tell you what they need & how they want it• They come up with solutions & facilitate changes• Services commissioned by staff• Unprecedented access • Permission• Raise profile
