Pers

pect

ive Using Business Intelligence

to Improve Food Safety

Compliance

Using Business Intelligence to Improve Food Safety Compliance

What is Business Intelligence (BI)?

“the scientific evaluation of known or potential adverse health effects resulting from human exposure to foodborne hazards” - WHO

Business Intelligence (BI) comprises the

strategies and technologies used by

enterprises for the data analysis of

business information.

Using Business Intelligence to Improve Food Safety Compliance

Gather

What is Business Intelligence (BI)?

These BI Systems Allow A Company To

Business Intelligence (BI) represents the tools and systems that play a key role in the strategic planning process within a business.

Store Access Analyse

Decision Making

Generally these systems will illustrate business insights in the areas of customer profiling, customer support, market research, market segmentation,

product or services profitability, statistical analysis, inventory and distribution to name a few.

Using Business Intelligence to Improve Food Safety Compliance

Why Use Business Intelligence (BI) Tools?

Actionable Data

Improved Decision Making

Enhanced Visibility

Diagnose Area For Improvement

Using Business Intelligence to Improve Food Safety Compliance

BI Tools

There are a whole host of BI Tools Providers in the Market. Here are just a fraction of the players…

Using Business Intelligence to Improve Food Safety Compliance

Providing Self Service Analysis

Ability to deliver self-service reporting and analysis across an organisation. Traditional tools make it difficult as few in the organisation know how to navigate around them.

Challenges (General)

Data ComplexitiesDiverse data types, lack of standards for data entry and multiple types of systems generate data. Complexity and cost of integration.

Increased Cost of Producing Reports

Costs can pile up. Large investments to acquire and integrate software platforms. On-going maintenance and support costs. Can even stretch large corporate organisations.

Scarcity of Skilled Resources

To make sense of data and achieve a ROI organisations need skilled IT people.

Using Business Intelligence to Improve Food Safety Compliance

Poor ApplicationEven businesses using BI tools seldom apply them effectively to food safety management or other compliance management systems.

Challenges (Food Safety Management / Compliance)

Poor UnderstandingOften a lack of understanding of how and why to apply BI tools to food safety management. Both vendors and in-house compliance leaders struggle to articulate what data can be used and how this can be expressed in a form to drive decisions.

PrioritiesDue to cost and skills scarcity, often food safety management is bottom of list when it comes to application of BI. Other areas provide a clearer ROI for investment.

Self-service Technical Managers lack access to self-service reporting to avoid the internal IT bottle-neck.

Using Business Intelligence to Improve Food Safety Compliance

Is there a role for BI in Food Safety Management?

Certification, legal and commercial compliance requirements driving the needs for more data collection, analysis and decision making

Businesses need more intelligent, real-time oversight of their operations in relation to COMPLIANCE and RISK

Data

Using Business Intelligence to Improve Food Safety Compliance

Objectives of Food Safety Management Systems

Reduce RiskOf food poisoning, recall,

withdrawals and business failures

Increase ComplianceAgainst legal requirements, customer demands and internal process standards

COMPLIANCE

RISK

Using Business Intelligence to Improve Food Safety Compliance

Fundamental Nature of Food Safety Management Systems

FSM SYSTEMS ARE A COLLECTION OF ACTIONSA collection of individual activities such as tests, inspections, tasks, jobs, decisions. Collectively they make up your FSM and drive you towards your objectives.

Each individual Action has the potential to impact on your Compliance or Risk levels

Action Action Action Action

FSM

Data

BI

Using Business Intelligence to Improve Food Safety Compliance

Compliance - Getting Oversight (Realtime)

Picture looks good – no need to look further Picture looks poor – need to look further

Using Business Intelligence to Improve Food Safety Compliance

Risk - Getting Oversight (Realtime)

Picture looks good – no need to look further Picture looks poor – need to look further

Using Business Intelligence to Improve Food Safety Compliance

Drilling Down – Getting Insight (Real-time)

Actionable Data`Shows exactly what data needs to be actioned e.g.

total number of overdue actions in your system

Smarter Risk Data `Can show based on risk

assessment the first place you need to start looking.

Drill DownEasy drilling down to those specific areas and task contributing to poor compliance or risk

Using Business Intelligence to Improve Food Safety Compliance

Objectives of Food Safety Increase Compliance / Reduce Risk

Summary

Nature of Food Safety Management System

A collection of individual activities such as tests, inspections, tasks, jobs, decisions. Collectively they make up your FSM and drive you towards your objectives

Its All About the DataThese Activities generate massive amounts of data. Hidden in this data is the picture of your Compliance and Risk

Oversight BI can unlock this hidden picture and provide real-time oversight

InsightBI can make it easy to drill down to gain insight into the big picture. What is happening? What work needs to be done to maintain or regain control?

Perspective Barriers will persist. More innovative and affordable solutions will be required to unlock BI’s potential for food safety management