Using Brand to Drive Growth & Innovation...15 GE Healthcare - MedAssets 2/4/12 Target Clinical &...

28
Using Brand to Drive Growth & Innovation Mark A. Phillips Chief Marketing Officer GE Healthcare Systems July 18, 2012

Transcript of Using Brand to Drive Growth & Innovation...15 GE Healthcare - MedAssets 2/4/12 Target Clinical &...

Page 1: Using Brand to Drive Growth & Innovation...15 GE Healthcare - MedAssets 2/4/12 Target Clinical & Economic Value Precise method prioritizes customer focus • 15% healthymagination

Using Brand to Drive Growth & Innovation Mark A. Phillips Chief Marketing Officer GE Healthcare Systems July 18, 2012

Page 2: Using Brand to Drive Growth & Innovation...15 GE Healthcare - MedAssets 2/4/12 Target Clinical & Economic Value Precise method prioritizes customer focus • 15% healthymagination

2 GE Healthcare - MedAssets

2/4/12

Healthymagination Video

Page 3: Using Brand to Drive Growth & Innovation...15 GE Healthcare - MedAssets 2/4/12 Target Clinical & Economic Value Precise method prioritizes customer focus • 15% healthymagination

3 GE Healthcare - MedAssets

2/4/12

“I find out what the world needs, then I proceed to invent it.” - Thomas Edison

Page 4: Using Brand to Drive Growth & Innovation...15 GE Healthcare - MedAssets 2/4/12 Target Clinical & Economic Value Precise method prioritizes customer focus • 15% healthymagination

4 GE Healthcare - MedAssets

2/4/12

A tradition of innovation 1909 Ductile tungsten 1913 Medical X-ray 1927 First television broadcast reception 1932 Langmuir Nobel Prize in chemistry 1938 Invisible/glareless glass 1942 First US jet engine 1953 LEXANTM polycarbonate 1955 Man-made diamonds 1962 Semi-conductor laser 1973 Giaever Nobel Prize in physics 1984 Magnetic resonance imaging 1994 GE90® composite fan blade 1999 Digital X-ray 2004 Lightspeed VCT 2009 Wide Bore 1.5T MR System 2010 Energy SmartR LED

Page 5: Using Brand to Drive Growth & Innovation...15 GE Healthcare - MedAssets 2/4/12 Target Clinical & Economic Value Precise method prioritizes customer focus • 15% healthymagination

5 GE Healthcare - MedAssets

2/4/12

Global Research HQ Niskayuna, NY

John F. Welch Technology Center Bangalore, India

China Technology Center Shanghai, China

Global Research - Europe Munich, Germany

Brazil Technology Center coming soon

AMSTC Ann Arbor, MI

3,000 scientists & technologists strong in 5 global research facilities

$600MM in R&D

Page 6: Using Brand to Drive Growth & Innovation...15 GE Healthcare - MedAssets 2/4/12 Target Clinical & Economic Value Precise method prioritizes customer focus • 15% healthymagination

GE Healthcare

Page 7: Using Brand to Drive Growth & Innovation...15 GE Healthcare - MedAssets 2/4/12 Target Clinical & Economic Value Precise method prioritizes customer focus • 15% healthymagination

7 GE Healthcare - MedAssets

2/4/12

GE Healthcare

$17 billion global business unit of GE

53,000 employees worldwide

$1 billion+/year investment in R&D

Leadership franchises in: •  Diagnostic & Clinical Equipment •  Information Technology & Services •  Molecular Medicine

Page 8: Using Brand to Drive Growth & Innovation...15 GE Healthcare - MedAssets 2/4/12 Target Clinical & Economic Value Precise method prioritizes customer focus • 15% healthymagination

8 GE Healthcare - MedAssets

2/4/12

Medical Diagnostics Healthcare Systems

Life Sciences Performance Solutions

Healthcare IT

Surgery

Broad solutions for healthcare

Page 9: Using Brand to Drive Growth & Innovation...15 GE Healthcare - MedAssets 2/4/12 Target Clinical & Economic Value Precise method prioritizes customer focus • 15% healthymagination

9 GE Healthcare - MedAssets

2/4/12

Healthcare Systems

Clinical Systems Imaging Guidance

Advancing every phase of patient care, from diagnostic imaging to routine testing to life-critical care.

Computed Tomography Magnetic Resonance Imaging X-ray Molecular Imaging Ultrasound

Maternal Infant Care Respiratory & Sleep Life Support Solutions Home Health

Surgery Interventional

Broad and deep portfolio addressing customer and patient needs

Page 10: Using Brand to Drive Growth & Innovation...15 GE Healthcare - MedAssets 2/4/12 Target Clinical & Economic Value Precise method prioritizes customer focus • 15% healthymagination

Market Environment

Page 11: Using Brand to Drive Growth & Innovation...15 GE Healthcare - MedAssets 2/4/12 Target Clinical & Economic Value Precise method prioritizes customer focus • 15% healthymagination

GE Healthcare Q2 Business Overview

Page 11

Market environment

2015 vs. 2005

30% Growth in >65yrs population

48% EM pop. urbanized (+12%)

2.5B In global middle class (+72%)

66% Global deaths due to chronic disease (+10%)

Demographics driving demand growth

Hea

lth s

pend

CAG

R (2

011-

15)

GDP/capita CAGR (2011-15)

1B pop. $5.2T spend 39 countries HC investment slows; shift in demand profile

5B pop. $1.2T spend 178 countries Investing in HC infrastructure build out

Multi-speed world

Bi-modal demand…need to play in premium and value

n Market favoring local content u Domestic player expanding outside of local market

Mkts. highly regulated; limited protectionism but high competition

% ‘11 Segment

Page 12: Using Brand to Drive Growth & Innovation...15 GE Healthcare - MedAssets 2/4/12 Target Clinical & Economic Value Precise method prioritizes customer focus • 15% healthymagination

12 This is GE Healthcare 2011

Need for a fundamental change…

1 in 8 people 65 & older has Alzheimer’s3

1 person dies from CVD every 33 seconds2

Heart Disease 1 in 3 people will

get cancer1

Cancer Brain Disorders

Aging population � People with multiple diseases Treatment costs � Productivity loss

1Cancer Research UK 2American Heart Association 3Alzheimer’s Association

Page 13: Using Brand to Drive Growth & Innovation...15 GE Healthcare - MedAssets 2/4/12 Target Clinical & Economic Value Precise method prioritizes customer focus • 15% healthymagination

13 GE Healthcare - MedAssets

2/4/12

Reduce the cost

Increase access

Improve quality

Technology for Healthier Lives

Healthymagination GE’s business strategy to address global healthcare needs

Page 14: Using Brand to Drive Growth & Innovation...15 GE Healthcare - MedAssets 2/4/12 Target Clinical & Economic Value Precise method prioritizes customer focus • 15% healthymagination

GE Healthcare Q2 Business Overview

Page 14

Launching 71 NPIs in 2012

NPI pipeline delivers $2.1B sales

($ in billions)

50

11 12

# NPIs +42%

11 12

Orders

$2.0 $2.3

+14%

2011 Launches 2012 Launches CT … Optima 660, VEO

MR … 3.0T, 1.5T WB w/ GEM, Extremity

DGS … Mobile, FlashPad, CESM

U/S … LOGIQ e, Vivid E9, Voluson S6/S8

CT … Optima 540, HD Freedom

MI … Eagle, Optima 640

DGS … Agila, Capella, Optima

U/S … LOGIQ S8, Voluson E6/E8

71

11 12

Sales

$1.6 $2.1

+26%

Page 15: Using Brand to Drive Growth & Innovation...15 GE Healthcare - MedAssets 2/4/12 Target Clinical & Economic Value Precise method prioritizes customer focus • 15% healthymagination

15 GE Healthcare - MedAssets

2/4/12

Target Clinical & Economic Value

Precise method prioritizes customer focus

•  15% healthymagination target

Increase Investments in Evidence

Accelerate customer adoption rates

•  From 7-to-4 year max share penetration

Increased addressable market segments

•  Sustained double digit profit growth

Focus R&D Investments

Global

Key to successful innovation

Operationalizing healthymagination Innovation Strategies

Performed 50+ Economic Peer Reviewed Journals/Year

Maternal Infant Care Giraffe Shuttle

Page 16: Using Brand to Drive Growth & Innovation...15 GE Healthcare - MedAssets 2/4/12 Target Clinical & Economic Value Precise method prioritizes customer focus • 15% healthymagination

16 GE Healthcare - MedAssets

2/4/12

Customer & Market-focused R&D

Growth Playbook (Strategic Plan)

WWTP (Worldwide

Technology Plan)

Evidence Gen / Econ Quant

• Higher Tech Risk • X-Portfolio Bets GRC

• Collaborating with Customers to Uncover / Extract Clinical Value

ATD • Mid-level Tech Risks • Fast Prototyping & Prove-

out

Research

• Application & Commercialization of Proven Technology

NPIs

Business Processes

Technology Resources & Processes Address Broad Spectrum of Opportunity & Risk

Page 17: Using Brand to Drive Growth & Innovation...15 GE Healthcare - MedAssets 2/4/12 Target Clinical & Economic Value Precise method prioritizes customer focus • 15% healthymagination

17 GE Healthcare - MedAssets

2/4/12

Product portfolio management

•  Single data source for Op Mechs, S2, GPB

•  Financial inputs: Revenue, CM, Spend

•  Strategic inputs: Value prop, Market/Tech Risks

Capture 106 parameters

Select/Analyze > 250 NPI projects

Execute •  Reporting & monitoring for data driven decisions

•  Historical baselines for post mortem analysis

•  Increased fiscal and timeline transparency

•  Standardize evaluation

•  Prioritize investments: Risk adjusted expected value

•  Enable “What-if?” scenario planning

Expand use of existing product portfolio management tool

Page 18: Using Brand to Drive Growth & Innovation...15 GE Healthcare - MedAssets 2/4/12 Target Clinical & Economic Value Precise method prioritizes customer focus • 15% healthymagination

Our Healthymagination Technologies

Page 19: Using Brand to Drive Growth & Innovation...15 GE Healthcare - MedAssets 2/4/12 Target Clinical & Economic Value Precise method prioritizes customer focus • 15% healthymagination

Reducing Cost

Page 20: Using Brand to Drive Growth & Innovation...15 GE Healthcare - MedAssets 2/4/12 Target Clinical & Economic Value Precise method prioritizes customer focus • 15% healthymagination

20 GE Healthcare - MedAssets

2/4/12

Vscan* – Pocket-sized ultrasound

A leader in pocket-sized ultrasound

Description •  Pocket-sized, hand held ultrasound

Benefits

•  Variety of clinical applications

•  Immediate visualization

•  Up to 1 hour continuous scanning capability

•  Simplified presets for Abdominal, Cardiac and OB

GE Difference •  Currently the only device this size with these features at this price point

* Trademark of the General Electric Company

Page 21: Using Brand to Drive Growth & Innovation...15 GE Healthcare - MedAssets 2/4/12 Target Clinical & Economic Value Precise method prioritizes customer focus • 15% healthymagination

21 GE Healthcare - MedAssets

2/4/12

Vscan in Indonesia

Page 22: Using Brand to Drive Growth & Innovation...15 GE Healthcare - MedAssets 2/4/12 Target Clinical & Economic Value Precise method prioritizes customer focus • 15% healthymagination

Improving Quality

Page 23: Using Brand to Drive Growth & Innovation...15 GE Healthcare - MedAssets 2/4/12 Target Clinical & Economic Value Precise method prioritizes customer focus • 15% healthymagination

23 GE Healthcare - MedAssets

2/4/12

CT

GE leading in radiation dose reduction

GE reduced radiation dose by >95% (mSV)

23

ASiR Veo MRI

4 <1 0.05 0

CT 1999

Chest X-Ray

1 mSV = •  4 months background radiation •  10 trans Atlantic flights •  Smoking 5 packs of cigarettes

GE leads in development of CT reconstruction software to lower dose

Traditional Reconstruction

ASiR Reconstruction

Veo Reconstruction

Discovery CT 750 HD

•  Auto exp. 2D&3D

•  Artifact reduction

•  Dose reporting

•  Snapshot cardiac

•  Dose check

•  Pediatric protocols

•  Gated cardiac

•  Volume shuttle

•  ASiR

•  Veo

•  X-Ray filtration

•  X-Ray source coll.

•  Low noise data acq.

•  High res detector pitch

•  Tracking collimator

•  Dynamic beam size

•  Detector eff. 98%

•  Multiple kV selections

HW Solutions

SW Solutions

Page 24: Using Brand to Drive Growth & Innovation...15 GE Healthcare - MedAssets 2/4/12 Target Clinical & Economic Value Precise method prioritizes customer focus • 15% healthymagination

Increasing Access

Page 25: Using Brand to Drive Growth & Innovation...15 GE Healthcare - MedAssets 2/4/12 Target Clinical & Economic Value Precise method prioritizes customer focus • 15% healthymagination

MAC i *- Affordable, Accessible ECG

Economical & reliable ECG to enable access without sacrificing quality

Description

•  Economical 1 channel resting ECG device

•  Targeted at rural emerging markets

Benefits

•  Easy to learn, easy to use, one touch operation

•  Proven & validated ECG analysis with interpretation

•  Ultra portable, weighs less than 1.2kg

•  Battery life to record up to 200 ECGs

GE Difference

•  Same high quality ECG analysis as high end devices

* Mac i is not cleared by the U.S. FDA and not available for sale in the United States nor all commercial markets.

Page 26: Using Brand to Drive Growth & Innovation...15 GE Healthcare - MedAssets 2/4/12 Target Clinical & Economic Value Precise method prioritizes customer focus • 15% healthymagination

26 GE Healthcare - MedAssets

2/4/12

DISRUPTIVE INNOVATION

MARKETING DNA

MARKETING

RIGOR DRIVEN INNOVATION

Harvard case study of HCS NPI process

2009

2010

2011

Our Journey

Operationalizing with value creation

Page 27: Using Brand to Drive Growth & Innovation...15 GE Healthcare - MedAssets 2/4/12 Target Clinical & Economic Value Precise method prioritizes customer focus • 15% healthymagination

27 GE Healthcare - MedAssets

2/4/12

Q&A Q&A

Page 28: Using Brand to Drive Growth & Innovation...15 GE Healthcare - MedAssets 2/4/12 Target Clinical & Economic Value Precise method prioritizes customer focus • 15% healthymagination

28 GE Healthcare - MedAssets

2/4/12

Our purpose… a reminder

Technology for Healthier Lives