User Manual Infinea® BluePad 2...nine led 2 ser nl 6 Infinea BluePad 2.0 (1) USB Type–C Cable (1)...

Infinea® BluePad 2.0User Manual

For Apple®/ Android® / Windows® 8

Infinea BluePad 2.0 User Manual

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Contact InformationMobility Sales/ Technical Support CenterInfinite Peripherals, Inc. 17681 Mitchell N Irvine, CA 92614

Toll-Free: (866) 278-7860

Office: (949) 222-0300 Website: ipcmobile.com

Headquarters/ Main WarehouseInfinite Peripherals, Inc. 2312 Touhy AvenueElk Grove Village, IL 60007

Toll-Free: (800) 278-7860

Office: (847) 818-1260 Fax: (847) 818-1287

Compatible Devices

Legal Notice“Made for iPhone” means that an electronic accessory has been designed to connect specifically to an Apple mobile device and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.

• iPod, iPhone, iPad

• Android O/S 2.1 and higher

• Window Phone 8

TrademarksInfinite Peripherals, Mobilize Your Enterprise, Linea Pro, Infinea, Infinea Tab, and Infinea Omni are trademarks of Infinite Peripherals, Inc. All other trademarks are the property of their respective owners.


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Table of ContentsCompatible Devices 2Trademarks 2Overview 4Features 4Accessories 4Develop Applications 4Technical Specifications 5Before Using Your Infinea BluePad 2.0 6

Getting Started 6Product Description 7Developing Applications 8Turn On the BluePad 2.0 8Charge the Infinea BluePad 2.0 8Set-up Service Mode 9Service Mode Options 9

Application Download Mode 9Installing SIM/SAM Cards 10Touchscreen Display 10

Magnetic Card Reader 11Smartcard Reader 11Contactless Credit or Debit Cards 11Pairing BluePad 2.0 12Scan to Pair BluePad 2.0 12Troubleshooting 13

Blank Display 13Keyboard Not Responding 13Failure to Process Transactions 13

Warranty 13Disclaimer 13Symbols 14Product Returns and Servicing 14Federal Communications Commission 14


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Visit our website, https://ipcmobile.com or contact your Infinite Peripherals account representative for additional information about our current and future product accessories.

OverviewThe Infinea BluePad 2.0 is a hand-held PIN pad with an integrated smart card reader, near-field communication (NFC) contactless card reader, and magnetic stripe card reader. This low-energy Bluetooth interface simplifies the pairing process to any smart phone by scanning to pair. The optional Wi-Fi or 3G connectivity enables the unit as a standalone terminal. In addition, a tamper detection circuitry resists unauthorized intrusions and supports a broad spectrum of hardware and software security features.

FeaturesBattery• Rechargeable Lithium-ion polymer battery

• USB communication cable is included

Magnetic Card Reader• 3-track read-head

• ISO 7810 / 7811 / 7813

Bluetooth• 3.0

• Serial Port Profiles (SPP)

Accessories

(Optional) Smart Card Reader EMV Level 1 and Level 2

Keypad• On/Off

• Up/down arrows

• Red X to close

• Right arrow

• Green check mark

Develop ApplicationsSoftware is not provided with your Infinea BluePad 2.0. Please contact Infinite Peripherals for Third-Party software solutions. Integrating the Infinea BluePad 2.0 into your software application requires the use of the Infinite Peripherals Universal SDK. The SDK incorporates an API specifically for developing applications to read smart cards and perform other functionality with the Infinea BluePad 2.0.

For additional details about the Infinite Peripheral Universal SDK, refer to the SDKs documentation. For the latest Infinite Peripheral Universal SDK, visit our developer portal, https://developer.ipcmobile.com.


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Technical SpecificationsMechanical

Compatibility Any iPod, iPhone, iPad mobile device Android, Window Phone 8

Weight without mobile device 180g (6.35oz)

Dimensions 133mm x 71mm x 1835mm (5.24” x 2.80” x 72.2”)

Display • LCD• Capacitive touchscreen for signatures• 65K colours• 2.4”/40 x 320 pixels resolution• 10 numeric keys• 5 functional keys

Buttons • On/Off• Up/Down arrows• Red X• Right arrow• Green check mark

ElectricalBattery Capacity 3.7 1180mAH

Smart Card Reader Level 1 and Level 2 certified

Magnetic Card Reader • 3-track, bi-directional reading• ISO 7810, 7811, 7813

Contactless Card Reader EMV Level 1 certified

Connectivity • Wi-Fi module 802.11 b/g/n• Wireless mobile GSM (900 / 1800 MHZ / UMT (900 / 2100 MHZ)• Tray for Nano SIM / SAM cards

Power Input DC 5V through USB-C, charging station, or docking station

Port USB-C

CertificationsCE, FCC, EMV Level 1, Level 2, Contactless, PCI, PTS 4.x SRED

EnvironmentTemperature Operation -10 C to +40 C (14 F to 104 F)

Storage -15 C to +50 C (5 F to 122 F)

Relative Humidity Operation/Storage 5% to 90%


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Infinea BluePad 2.0 (1) USB Type–C Cable (1)

Note Box contents and SKUs vary based on your order configuration.

Getting StartedWhat to do Where to find the information

The BluePad 2.0 is shipped with 30% of full charge approximately. Ensure the battery is fully charged before first use.

Charging the Battery

Software is required on your mobile device for operation of the smartcard reader, touchscreen signatures, and LEDs.

Developing Applications

Processing Transactions with payment cards. • Smartcard Reader

• Contactless Card Reader

• Magnetic Stripe Reader

Before Using Your Infinea BluePad 2.0Remove the BluePad 2.0 and any included accessories from the shipping carton, and then verify the contents against your packing list.

Important

Retain all the packing materials, invoice, and bill of lading. These items may be required if you need to return the unit for servicing later.

Inspect the packaging and contents carefully for any signs of damage, and verify the packaging is intact. If there are sign of damage, do not attempt to use the unit. Notify your account executive or contact Infinite Peripherals Support: https://ipcmobile.com/support


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Product DescriptionThis illustrates the key features of the BluePad 2.0.

1. Contactless LED status indicators

2. LCD display touchscreen

3. Keypad

4. Charging pads

5. Chip card reader

6. USB-C connector

7. SIM/SAM card tray

8. Docking station charging pads/UART communications

9. Magnetic stripe reader


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Developing ApplicationsSoftware is not provided with your BluePad 2.0. Contact Infinite Peripherals for Third Party software solutions.

Integrating the Infinea BluePad 2.0 with a mobile device requires the Infinite Peripherals Universal Software Development Kit (SDK). This SDK incorporates an API for developing applications for specific functionality specifically for the BluePad 2.0.

For additional details on using the SDK, refer to the documentation and information at

https://developer.ipcmobile.com

Charge the Infinea BluePad 2.0Before first use, the Lithium Ion rechargeable battery must be charged for at least four hours and 30 minutes.

NoteTo prevent electrical damage to the unit, only use the included USB cable and power adapter.

1. Press the On/Off button.

2. Plug the USB-C connector into an AC wall adapter.

3. Confirm the battery status. See below.

Battery Status Display Indicators

These indicate the battery status on the BluePad 2.0 menu.

Display DescriptionBattery is discharged.

Battery is fully charged.

USB cable plug for external power.

Flashing indicates battery is charging from the USB cable or power supply.

USB connection.

Bluetooth connection is active.

NoteContact Infinite Peripherals before attempting to open your BluePad 2.0 as disassembling a SRED encrypted unit renders it unusable and impacts your warranty.

For help, contact https://ipcmobile.com/support.

Turn On the BluePad 2.0 1. To turn on the BluePad 2.0, press the Power button on the top,

right corner of the keypad.

2. Once powered on, the name and version of the secure boot loader and the firmware are displayed.

NoteTo prevent the risk of shock or damage, do not use the BluePad 2.0 near water or with wet hands.


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Set-up Service ModeService technicians can access service mode to add or delete data encryption algorithm (DEA) keys. In addition, the keyboard, magnetic strip reader, smartcard reader, and display may be tested.

1. To enter service mode, press the Down button and On button at the same time.

2. When the display is visible, you will see the secure boot loader/firmware name and version.

3. To navigate the options, use these keys.

* Up – moves up one position in the list.

* Down – moves down one position in the list.

* OK – select the active option.

* C – return to the previous level or exit.

Service Mode Options

Option DescriptionInfo version Displays serial number and versions of the program

modules.

Info hardware

Information about the status of the hardware: battery voltage, external power supply used, and battery charging.

Info keys Version of the Acquire Initial Key (AIK) key version.

Test Display To perform a display test:

• Press OK once on a blank screen.

• Press OK again to show the check mate background.

• Press the Up and Down buttons to change the contrast.

• Press C to exit.

Test keyboard

To remove a key symbol from the display, press the specific key for the symbol to remove it.

Test MSR To show data, swipe a magnetic strip card correctly.

Test SCR To Return to Answer to Reset (ATR), insert a smartcard, and press RESET.

Keys download

To exchange secure information through the RS-232 interface using proprietary communication protocol securely, download AIK with the PIN pad to set Keys Download Mode.

Application Download ModeThe BluePad memory may be corrupted if the application download process is interrupted before completion. The application integrity checking fails during boot up.

NoteIf this occurs, you must repeat the application download process.

1. Press and hold the Up button and the On button at the same time.

2. When you hear a sound, the BluePad is in the application download mode and the name and version of the Secure Boot Loader is displayed.

3. Verify the message

* MODE: FW/APR

4. The progress percentage complete is displayed once the download begins.

5. Once completed successfully, do one of the following:

* Press C

* Press the Off button


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Installing SIM/SAM CardsThe SIM/SAM tray only supports Nano SIM cards, which all iOS device models after iPhone 5 use. These cards are smaller and thinner than the micro SIM standard and mini SIM cards.

1. Insert a paper clip into the opening beside the tray on the left-hand side.

2. Slide open the tray.

3. Place the card into the tray.

4. Close the tray gently.

Touchscreen DisplayTo use the touchscreen display, ensure the software is loaded. Refer to Developing Applications for details or visit our Development Portal at https://developer.ipcmobile.com

Once the touchscreen is installed, customers can use a fingertip to write their signatures after verifying the transaction is complete.


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Contactless Credit or Debit Cards1. Place a contactless card on the contactless logo.

2. Keep the card in place until you see the transaction is complete on the display.

Smartcard ReaderTo avoid a canceled transaction, leave the card in the reader until the transaction is complete.

1. Place the smartcard with the gold contacts facing upward.

2. Insert the card into the bottom reader slot in a smooth, continuous motion unit you feel it seat firmly with a click.

3. Give the BluePad to the customer for PIN entry or signature.

4. Remove the card once you see the transaction is complete on the display.

Processing Transactions Magnetic Card ReaderThe BluePad 2.0 can be used with a built-in personal digital assistant (PDA) such as a magnetic card reader.

1. Hold the card with the stripe facing downward.

2. Insert the card into the card reader slot and swipe it through swiftly.

3. Hand the BluePad to the customer for signature or PIN entry.


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Pairing BluePad 2.0 You can pair the BluePad to your iOS device using of two methods.

Method one, pair the BluePad 2.0 to Bluetooth 3.0 only.

1. Press and hold down the On/Off button for two seconds approximately.

2. After a few seconds, the unit is ready and you can access the iOS Settings > BlueTooth option to locate the device to pair.

NoteThis process can only be done once.

3. Run the iOS application.

Scan to Pair BluePad 2.0 Method two, scan to pair the BluePad 2.0 to your iOS device via BLE.

1. Press and hold down the On/Off button for two seconds approximately.

2. After a few seconds, the unit is ready and you can access the iOS Settings > Scan Barcode.

3. Once the camera phone is activated, scan the serial number on the back of the BluePad using the phone camera. The Bluetooth Pairing Request is displayed on both screens.

4. Confirm the passkey is the same on both, and then tap Pair.


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TroubleshootingTo assist you in installing and configuring your BluePad 2.0 successfully, refer to these guidelines.

Note

If problems persist, which are not addressed here, contact https://ipcmobile.com/support

Blank Display

• Ensure the battery is fully charged.

• If the screen is not completely blank, refer to Failure to Process Transactions.

Keyboard Not Responding

• Verify the screen is not blank, and then refer to Failure to Process Transactions.

• If the screen is blank, contact https://ipcmobile.com/support

Failure to Process TransactionsMagnetic Card Reader

• Verify the issue is not a defective card by testing the transaction using one or more different magnetic stripe cards.

• Ensure you are swiping the card correctly.

Smartcard Reader

• Test transactions with different smart cards to ensure the problems are not a defective card.

• Ensure the card is inserted correctly.

WarrantyInfinite Peripherals does not warrant, and is not responsible for, any damage to the Infinea BluePad 2.0 (“Product”) or the assembled iOS device as a result of liquid or solid particle intrusion into the Product, or damaged caused by dropping the Product with the assembled iOS device. If a material or workmanship defect arises with regard to any Infinite Peripherals product, and a valid claim is received within the Warranty Period, Infinite Peripherals (at our sole discretion) will repair the Product using new or refurbished parts, or replace the Product with a new or refurbished Product. For purposes of this limited warranty, “refurbished” means a product or part that has been substantially returned to its original specifications. In the event of a defect, these are your exclusive remedies.

DisclaimerNO WARRANTY. This technical documentation is provided AS-IS. Further, the documentation does not represent a commitment on the part of. Infinite Peripherals, Inc does not warrant that it is accurate, complete or error free. Any use of the technical documentation is at the risk of the user. Infinite Peripherals, Inc reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult Infinite Peripherals, Inc to determine whether any such changes have been made. Infinite Peripherals, Inc shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material. Infinite Peripherals, Inc does not assume any product liability arising out of or in connection with the application or use of any product or application described herein.


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Symbol Description

Refer to the instructions before using this product

Manufacturer

Manufacture Date

Caution

Serial Number

P/N Part Number

Waste Electrical and Electric Equipment

Complies with part 15 of the FCC rules

Symbols Federal Communications CommissionFederal Communications Commission (FCC) Statement

15.21You are cautioned that changes or modifications not expressly approved by the part responsible for compliance could void the user’s authority to operate the equipment. 15.105(b)This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Operation is subject to the following two conditions:

1. This device may not cause interference and

2. This device must accept any interference, including interference that may cause undesired operation of the device.

FCC RF Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Product Returns and ServicingUse the link in step 1 to create an account and gain access to our Knowledge Base and online support services. Through our online support center, you’ll be able to download files, open a Support Ticket, manage your RMAs, view your account Profile and subscribe to Alerts.

To request a RMA

1. Create a user account in the RMA Support Portal at http://ipcmobile.com/support/rma/

2. Login to your user account, and then click Create RMA Request.

3. Read the instructions provided and complete the online request form.

4. Note the assigned RMA number and write it clearly on your shipping carton.

5. Ship your equipment back to us using the address provided.

User Manual Infinea® BluePad 2...nine led 2 ser nl 6 Infinea BluePad 2.0 (1) USB Type–C Cable (1)...

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