User Guide v2€¦ · Petcube Camera USER GUIDE NOTE • The information in this manual is subject...

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Petcube Camera USER GUIDE NOTE The information in this manual is subject to change without notice. The manufacturer assumes no responsibility for any errors that may appear in this manual. The reproduction, transmission or use of this document or contents is not permitted without express written authority. Before using your Petcube Camera, read this user manual to ensure correct usage through understanding. After reading, store them in a safe place for future reference. Incorrect handling of this product could possibly result in personal injury or physical damage. The manufacturer assumes no responsibility for any damage caused by mishandling that is beyond normal usage defined in these manual.

Transcript of User Guide v2€¦ · Petcube Camera USER GUIDE NOTE • The information in this manual is subject...

Page 1: User Guide v2€¦ · Petcube Camera USER GUIDE NOTE • The information in this manual is subject to change without notice. • The manufacturer assumes no responsibility for any

Petcube Camera U S E R G U I D E

N O T E

• The information in this manual is subject to change without notice.

• The manufacturer assumes no responsibility for any errors that may appear in this manual.

• The reproduction, transmission or use of this document or contents is not permitted without express written authority.

Before using your Petcube Camera, read this user manual to ensure correct usage through understanding. After reading, store them in a safe place for future reference. Incorrect handling of this product could possibly result in personal injury or physical damage. The manufacturer assumes no responsibility for any damage caused by mishandling that is beyond normal usage defined in these manual.

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Start button

Built-in laser toy

LED light indicator

Micro-USB power port

Built-in microphone and speaker

1Meet your Petcube Camera

Camera

Microphone

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To avoid injury or harm, read all safety information and operating instructions prior to using Petcube.

Never disassemble and modify the Petcube Camera. Modification or disassembly of the device or accessories could result in fire or electrical shock.

Never use your Petcube Camera if a problem preventing normal operation of the device occurs. Abnormal operations such as smoke, strange odor, absence of sound, excessive sound, uncontrollable laser or excessive laser brightness, damaged casing or elements or cables, penetration of liquids or foreign matter, etc. can cause a fire, electrical shock, injury, burn or vision problem.

In such case, immediately turn off the power switch and then disconnect the power plug from the power outlet. After making sure that the smoke or odor has stopped, contact your dealer. Never attempt to make repairs yourself because this could be dangerous.

• Don’t drop, hit, shake, or tumble your Petcube Camera.

• Don’t stain, scratch, or otherwise damage the front panel.

• Do not put objects on your Petcube Camera.

• Do not place Petcube Camera on an unstable, slant or vibrant surface.

• Avoid prolonged direct eye contact with Petcube Camera laser.

• Don’t use Petcube Camera laser in combination with optical instruments. Note that glasses and

some watches have magnifying properties as well.

• Don’t point Petcube Camera laser at people. Do not use the laser to guide your pet in any direction

that may cause harm to the pet, which includes windows, stoves etc. Beware, pointing Petcube

Camera laser at valuable objects may cause your pet to damage or break them.

• Petcube Camera is not to be used by minors except under direct supervision of an adult.

• Don’t expose to liquid, moisture, dust, excessive heat or naked flame.

• Don’t leave in direct sunlight.

• Protect the power cord from being walked on or pinched.

• Do not put magnets near Petcube Camera — they can impede the operation of the device.

2Safety and Handling

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• Petcube features a 3R class laser which is used in laser pointers and computer mice and is safe for human and animal eyes. However it is strongly recommended to avoid prolonged direct eye contact with Petcube Camera laser. Do not point Petcube Camera laser at your pet’s eyes.

• Your pet needs some physical feedback to feel accomplished in catching the prey. It is strongly recommended to use various physical toys apart from the Petcube Camera laser toy.

• There were occasional reports of dogs becoming obsessed with sources of light like sun or laser beams. If you are in doubt, please consult your vet doctor and test a conventional laser pointer with your pet.

1. Connect to power

Connect your Petcube Camera to the power source. We strongly recommend that you use only the enclosed adapter with your Petcube Camera. If for whatever reason you have to use a different adapter, please make sure to use only the ones with 5V output voltage and 2A current.

2. Install Petcube app

Please install Petcube app on your smartphone in order to connect and start using your Petcube Camera. Petcube app requires iOS 7.0 or greater and Android 4.0 or greater and can be downloaded on the App Store or Google Play.

www.petcu.be/ios-app-download

www.petcu.be/android-app-download

3. Register your Petcube Camera

Sign up for Petcube app using your email or Facebook account. Go to ‘Me’ tab and tap on ‘Add a Petcube Camera’. Follow the instructions provided on the app to complete the registration process.

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Health considerations

Getting Started

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If your Petcube Camera’s LED light is powered off while the camera is plugged in, try unplugging it and plugging it back in. Please make sure that you are using the enclosed adapter with your Petcube Camera and the power cord is undamaged.

If you cannot call your Petcube Camera from your smartphone, try the following:

• Make sure that the LED light on the front screen of your Petcube Camera is steady white.

• In case the LED light on the front screen of your Petcube Camera isn’t steady white, please see ‘LED light notifications’ to determine the issue.

• In case your network is secured with firewall or proxy, please make sure it isn’t blocking the Petcube app.

• Unplug and plug your Petcube Camera.

• If you still cannot call your Petcube Camera, please reach us at [email protected]

The LED light on the front screen will notify you about the status of your Petcube Camera.

5Troubleshooting

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Blinking Yellow — Your Petcube Camera is not registered and has no Wi-Fi settings yet. Please start the registration process by going to ‘Me’ tab and tapping on ‘Add a Petcube Camera’.

Blinking Green — Wi-Fi setup mode.

Steady Yellow — Completing the startup sequence, loading. A steady yellow LED light that lasts longer than 40 seconds indicates that your Petcube Camera is currently updating to a new software version. The process may take up to 2 minutes. Please do not turn the camera off.

Steady White — Online, stand-by mode.

Steady Blue — Play mode. Be aware, mind your privacy! Petcube Camera is streaming live video at the moment.

Blinking Yellow-Orange — Your Petcube Camera cannot connect to Wi-Fi because of the incorrect password. Please go to Settings and re-enter your Wi-Fi password.

Blinking Orange — Your Petcube Camera is connected to wireless access point (AP), but cannot reach our servers. Please check Internet connection on your Wi-Fi router.

6LED light notifications

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Warranty and returns

This Petcube as supplied by Petcube Inc. and delivered new, is warranted against defects in materials

and workmanship under normal use for a period of 1 year from the date of the retail purchase. Full

terms can be found at www.petcube.com/warranty-and-returns.html

Regulations

This device complies with CE, FCC and 21 CFR 1040.10. Please visit

www.petcube.com/terms-of-use.html for more information.

Contact

www.petcube.com

[email protected]

Petcube Inc. 2711 Centerville Road, Suite 400 Wilmington, Delaware 19808, United States

December 2, 2014