User Guide for End Users
Transcript of User Guide for End Users
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User Guide for End Users
Login Homepage Search CoursesRequest New Course
Request NewTraining Session
AcceptTrainingInvitation
Scan TrainingAttendance
TrainingEvaluation
TrainingCertificates
CancelTrainingParticipation
User Portfolio
TrainingSelf-Registration
https://learn.tm.com.my
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https://learn.tm.com.my Login using your iSHIELDs Username & Password
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Homepage Main Menu Search Bar Recommended For You Event Highlights Pending Courses Course Category User Support
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Homepage Main Menu Search Bar Recommended For You Event Highlights Pending Courses Course Category User Support
External Training Application
Course Catalogue By Category
Training Session Calendar
List of Requests and Tasks Status
QR Reader via PortalVarious Information (Training & Learning)
Training Portfolio
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Homepage Main Menu Search Bar Recommended For You Event Highlights Pending Courses Course Category User Support
Key-in your search keyword & Enter
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Homepage Main Menu Search Bar Recommended For You Event Highlights Pending Courses Course Category User Support
Search results.Click READ MORE for details.
Search filters
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Homepage Main Menu Search Bar Recommended For You Event Highlights Pending Courses Course Category User Support
Recommended coursesfor users to view.
Click READ MORE for details.
Current event highlights.Click READ MORE for details.
Current pending courses that login user needs to complete
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Homepage Main Menu Search Bar Recommended For You Event Highlights Pending Courses Course Category User Support
Click icon to view list of courses under
specific category
Contact points for any questions with regards to this portal.
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Search Bar Course CatalogueSearch Courses
Key-in your search keyword & Enter
Search results.Click READ MORE for details.
Search filters
Course Summary will be displayed upon clicking of READ MORE
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Search Bar Course CatalogueSearch Courses
Course Catalogue By Category
Example: Click Business & Management
All courses in catalogue category Business & Management will be displayed.Course catalogue will provide basic information about the course.
Search filters
Print Course Catalogue
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Request New Course
Click this button to request new course
You can request new course(with justification)
Course not found or not in search result My Task: Request New Course
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Request New Course
Course not found or not in search result My Task: Request New Course
Click this button to request new course
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Request New Course
Submit Request Approve Acknowledge Assign/Re-route Accepted/Completed
Status trackingLegend:
Green = DoneRed = In progress
Name of requested new course
Describe the new course
Justify your request here
Tentative training date
Where you from: Company, Division, Unit
Subject areafor requested course
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Request New Course
Submit Request Approve
Upload your PDFsupporting documents
(as complete as possible)
Specify your Supervisor(for approval purpose)
Submit for approval by your Supervisor(your Supervisor will receive notification email)
Acknowledge Assign/Re-route Accepted/Completed
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Request New Course
Submit Request Approve
Upon submission: Current status of your request(Pending Supervisor Approval)
Acknowledge Assign/Re-route Accepted/Completed
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Request New Course
Submit Request Approve Acknowledge Assign/Re-route Accepted/Completed
If you are Supervisor, you will need to feedback to request from your sub-ordinates.Click MY TASK > Request New Course to view all requests.Feedback option 1: Approve
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Request New Course
Submit Request Approve Acknowledge Assign/Re-route Accepted/Completed
Feedback option 2: RejectChoose Reason of Reject from the list.
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Request New Course
Submit Request Approve
Status if your Supervisor approved your request
Status if your Supervisor rejected your request
Only approved request willbe sent to Learning Consultant(for further consideration)
Acknowledge Assign/Re-route Accepted/Completed
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Request New Course
Submit Request Approve
Status if your Learning Consultant is yet to acknowledge your request
Status if your Learning Consultant has acknowledged your request
Acknowledge Assign/Re-route Accepted/Completed
Your Learning Consultant is basedon LOB / Subsidiary.
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Request New Course
Submit Request Approve Acknowledge Assign/Re-route Accepted/Completed
Status if your Learning Consultant has re-routed your request to
existing course or external training
Status if your Learning Consultant has assigned your request to
Program Coordinator
If your request is not re-routed,it means your request can beconsidered as almost successful.
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Request New Course
Submit Request Approve Acknowledge Assign/Re-route Accepted/Completed
Status if Program Coordinatorhas accepted your request and
will create the new course.
Status if Program Coordinator has rejected your request
to create new course.
- Your request is successful if status = Completed.- Program Coordinator will create the course and you will be invitedto attend the training soon.
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Request NewTraining Session
Click here to request a new training session.
If there is no session listed in Course Summary suitable for you or your team, you may request a new session.
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Request NewTraining Session
Fill-in the form, update the participant (Individual or Group) and SUBMIT to your Supervisor for Approval.
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Request NewTraining Session
Approval from Supervisor is required.
If you are a Supervisor, you will need to feedback to request from your sub-ordinates.Click MY TASK > Request New Session to view all requests.
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Request NewTraining Session
After Supervisor updated his approval, your request status will be displayed in MY TASK.All approved participants will be classified as WAITING LIST under this course and to be invited to training session.
Current Status(Viewable to Requester)
Current Status(Viewable to Requester)
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TrainingSelf-Registration
All open sessions listed in Course Summary can be applied (Self-Register) by any User. Click REGISTER.
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TrainingSelf-Registration Confirmation message will notify that the request will be sent to Participant’s Supervisor for approval.
Request confirmation after Requester register to the
published session
Current status of the request
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TrainingSelf-Registration
Click MY TASK > Request New Course to view all requests.Feedback options: Approve, Rejected
If you are Supervisor, you will need to feedback to the request from your sub-ordinates.
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Sample invitation as below:
AcceptTraining Invitation If you are a Participant of a training session, you will receive invitation email prior to training date.
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Confirm your acceptance in TM Learn system by clicking link provided in invitation email. AcceptTraining Invitation
Login first and update your feedback by clicking
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You will be redirected to TM Learn Portal. Login first and update your feedback by clicking any of the feedback buttons. Available Options: Accept, Decline, Decline with Replacement
Note: If you received more than one invitation calendar for the same training session (which more than 1 day), feedback only once.
AcceptTraining Invitation
Login first and update training invitation feedback.
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Sample as below:
AcceptTraining Invitation
Your feedback will be recorded in TM Learn, under MY TASK > Training Acceptance.
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You can check your training records at MY DASHBOARD > My Portfolio > MY TRAINING under tab ‘Training in progress’ with status ‘Session Invitation’. Sample as below:
AcceptTraining Invitation
Training records will be updated accordingly.
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On your training day, your training records status at MY DASHBOARD > My Portfolio > MY TRAINING under tab ‘Training inprogress’ will change to ‘Session In Progress’. Participant who has accepted the training invitation may access the coursecontent by clicking Session ID. Sample as below:
AcceptTraining Invitation
Accessing course content during on training day.
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On your training day, in order to record your attendance (daily), you will have to scan QR Code.Your Trainer or Program Coordinator will show you the QR Code. Sample as below:
Scan TrainingAttendance Scan QR Code to record your attendance to the training.
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Scan QR Code using QR scanner in your smartphone. Login to TM Learn using the link given (after scan).Click CHECK-IN and your attendance will be recorded. Sample as below:
Scan TrainingAttendance Scan QR Code and CHECK-IN to record your attendance to the training.
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Scan QR Code again after the training ended (daily) to update your Check Out time.
Scan TrainingAttendance Scan QR Code again by the end of the day and CHECK-IN to update attendance.
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You may also record your attendance using built-in QR Reader in the portal by scanning QR Code image. Login to TM Learn and click QR READER. Put the QR Code on the space provided and CHECK-IN.
Scan TrainingAttendance Scan QR Code using built-in camera. Click QR READER to display.
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TrainingEvaluation
Trainee must answer Training Evaluation 1 (EI) in TM Learn once training delivered.
Training Evaluation 1 (E1) is compulsory for
every Trainee.
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TrainingEvaluation
Sample Training Evaluation 1 questionnaire.
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TrainingCertificates
If Participant has answered E1, he/she will be able to view Certificate. Click
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CancelTraining Participation
Participant may cancel the training participation before training started.
User to click here to cancel Training participation.
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CancelTraining Participation
Participant to give reason of training participation cancellation.
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User Portfolio Training records for Normal Employee: Current session
Click: MY DASHBOARD > My Portfolio > MY TRAINING
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User Portfolio Training records for Normal Employee: Completed session in TM Learn
i. Completed session in TM Learn: For training session beginning December 2021
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User Portfolio Training records for Normal Employee: Completed session in LSO
ii. Completed session in LSO: For training session before December 2021
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User Portfolio Teaching records for Trainer: Current & completed session
If you are a Trainer, you will have few tabs in your Portfolio: (a) MY CLASS (b) MY APPOINTMENT LETTER (c) MY TRAINING CLAIM (d) MY E2 EVALUATION
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User Portfolio Training coordination records for Program Coordinator: Current & completed session
If you are a Program Coordinator, you will have tab MY COORDINATION.
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THANK YOUfrom