User Experience (UX) Research at Tech3Lab
-
Upload
pierre-majorique-leger -
Category
Education
-
view
336 -
download
1
Transcript of User Experience (UX) Research at Tech3Lab
-
PIERRE-MAJORIQUE LGER, Ph.D.Co-director Tech3Lab Director ERPsim Lab
User Experience Research at Tech3Lab
APRIL 19TH 2016
-
Copyright Tech3Lab 2015
Prof. Pierre-Majorique Lger, Ph.D.
Full ProfessorDirector ERPsim LabCo-director Tech3Lab [email protected]
GRAD STUDIES
POST-DOCTORATE
LABS VISITING PROFESSOR
Lab Serious games to learn enterprise systems and business analytics
https://www.researchgate.net/profile/Pierre-Majorique_Leger
-
Lger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montral, cole Polytechnique de Montral and Western Michigan Univ. Visit erpsim.hec.ca for more information.
ERPsim Academic Version 2015-2016Lab Serious games to learn enterprise systems and business analytics
Manufacturing Game. Advanced Lger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montral, cole Polytechnique de Montral and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial versionpowered by
Game-based learning for ERP ERPsim TeamResearch teamProf. Pierre-Majorique LGER, Ph.D., Director ERPsim Lab (HEC Montral)Prof. Gilbert BABIN, Ph.D. (HEC Montral)Prof. Jacques ROBERT, Ph.D. (HEC Montral)Prof. Robert PELLERIN, Ph.D.(cole Polytechnique de Montral)Prof. Bret WAGNER, Ph.D. (Western Michigan University)Operations and development teamDerick LYLE, MBAR&D DirectorJean-Franois MICHON, M.Sc., Operations ManagerFlix GAUDET-LAFONTAINE, B.Comm.,Business Analyst and Technical LeadSamuel PLASSE, B.Comm, AnalystHikmath-Yemissi EYITAYO, B.Comm, AnalystCindy NGUYEN, B.Comm, Analyst
ERPsim Lab Mission : Conduct research, development and transfer in the field of serious games in information technology.
Statistics on ERPsim in the academic worldACADEMIC COMMERCIAL RESEARCH
Many large organizations, such as Boeing, Coca-Cola, 3M, Kraft, Caterpillar, Pfizer and SAP, are using ERPsim to train their end-users on ERP systems.
Several researchers have started using ERPsim to run experimental protocol in IS. Visit http://erpsim.hec.ca/en/cite
ERPsim by the numbers:
10+ years in use
200+ universities
1 000+ faculty trained
30 000+ students per year
-
Lger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montral, cole Polytechnique de Montral and Western Michigan Univ. Visit erpsim.hec.ca for more information.
ERPsim for SAP S/4HANA RoadmapLab Commercial versionpowered by
What ERPsim Does?
Automation of administrative tasks
Simulation of a market
Simulation of passing of time
Virtual System ERP System123
Business analytics
Business decisions
Participants12
Now available for SAP HANA
-
EASE OF USE?
Copyright Tech3Lab 2015 Copyright Tech3Lab 2015
-
EASE OF USE?
-
Copyright Tech3Lab 2016
Sorry, ARE YOU IN
FLOW ?Please stop inte-rupting me. I am
in the FLOW !
Are you in flow ?
...
-
Copyright Tech3Lab 2016
COGNITIVE STATE
EMOTIONAL STATE
BEHAVIOR
ATTENTIONAL STATE
-
EASE OF USE?
-
EASE OF USE?
-
Copyright Tech3Lab 2015
Financing Agencies
-
Copyright Tech3Lab 2015
Tech3Lab 2016 : The most important UX Lab in North America
-
Tech3Lab 2016
-
TECH3LAB 2016 :
7 experimental rooms
copyright Lger et Sncal 2016
-
copyright Lger et Sncal 2016
TECH3LAB 2016 :
Broad range of thelastest neuroscience tools tocapture user experience
-
Copyright Tech3Lab 2016
Testimonial from Dr. Alan Pope on HEC Montral Tech3LabLooking at the lab last evening, the lyric that came to mind was from that philosopher Cat Stevens: I have been happy lately thinking about the good things to come, and I believe it could be something good has begun, and that is what I think of when I see the Tech3Lab, that something good has begun there, and something thats unparalleled in any other place that I know of, not even our facility.
Dr. Alan Pope, NASA Langley, 2015-11-12, HEC Montral
-
Copyright Tech3Lab 2015
SECTION 1 Emotion and Attention in HCISECTION 2
Mobility and tactile interfaces in HCI SECTION 3
Learning and adaption in HCI
-
SECTION 1 Emotion and Attention in HCI
-
Copyright Tech3Lab 2015
What is eye-tracking?
-
Copyright Tech3Lab 2015
Tobii EyeTracker X60
Copyright Tech3Lab 2015
-
Copyright Tech3Lab 2015
Tobii EyeTracker X60
Copyright Tech3Lab 2015
-
Copyright Tech3Lab 2015
Source: http://eyetracking.me/?page_id=9
What is Eye Tracking
-
Copyright Tech3Lab 2015
Processing order: Gaze path
-
Copyright Tech3Lab 2015
Visual attention: Heatmap
-
Copyright Tech3Lab 2015
ERPsim on SAP HANA
Now available on SAP HANA
Automated administrative tasks
Simulated market
Simulated passing of time
Business analytics
Business decisions
VIRTUAL SYSTEM PARTICIPANTSERP SYSTEM
1 12 23
-
Copyright Tech3Lab 2015
Attentional heatmap in during software interaction
-
Copyright Tech3Lab 2016
User activationand electrodermal activity
-
Copyright Tech3Lab 2016
User activationand electrodermal activity
VIGILANCE
REACTIVITY
DROWSINESS
-
Copyright Tech3Lab 2016
ERP and EmotionOBJECTIVE : COMPARING EMOTIONAL REACTION OF NOVICE AND EXPERT IN ERP TRAINING
Chercheur principal : Chercheurs : Financement :
Pierre-Majorique Lger, Ph.D.Ren Riedl, Ph.D. (U Linz) Jan vom Brocke, Ph.D.Laboration ERPsim
Lger, P.-M., vom Brocke, J., and Riedl, R. (2014). Emotional Response in Enterprise Resource Planning (ERP) System Decision Making, Industrial Management and Data Systems, 114(3), 456-471.
-
Copyright Tech3Lab 2015
Emotional attention: HeatmapTECHNOLOGY DEVELOPED AT Tech3LabCourtemanche, F., et al., Method and Product forVisualizing the Emotions of a User, in Provisional patent application 2015. p. p. 14.
-
Copyright Tech3Lab 2016
Mesure de lattention visuelle Synchronisation avec les mesures physiologiques
Visualisation de lmotion sous la forme dune carte de chaleur
Carte de Chaleur PhysiologiqueOBJECTIF : REPRSENTER VISUELLEMENT LA TRIANGULATION DE LA RACTION PHYSIOLOGIQUE ET ATTENTIONNELLE
Chercheur principal : Chercheurs :
tudiants Gradus :
Financement :
Franois Courtemanche, Ph.D. Sylvain Sncal, Ph.D. Pierre-Majorique Lger, Ph.D. Marc Fredette, Ph.D. Thierry Baccino, Ph.D. (U de Paris VIII)
Vanessa Georges (M.Sc. Mkg)
FQRNT, CRSNG
Courtemanche, F., P.-M. Lger, M. Frdette, S. Sncal, and A. Dufresne (2015) Method and Product for Visualizing the Emotions of a User, Provisional patent application. US 62/121,552 p. 14.
BREVET EN ATTENTE
-
SECTION 2 Mobility and tactile interfaces in HCI
-
The effect of touching on advertising effectiveness
NEED FOR TOUCH +
TACTILE DEVICE =
UP TO 2X MORE CHANCES TO RECOGNIZE BRANDS
-
The touch effectVIRTUALLY TOUCHING THE PRODUCT HAS SIGNIFICANT EFFECT ON BRAND AND PRODUCT RECOGNITION
-
Copyright Tech3Lab 2016
Bureau ActifOBJECTIF : VRIFIER LES EFFETS DE LUTILISATION DUN BUREAU ACTIF SUR LA PRODUCTIVIT DES TRAVAILLEURS.
Au del des bnfices pour la sant, nos rsultats suggrent que lutilisation du bureau actif entrane des bnfices au niveau de lattention, de la mmoire et de la crativit.
PLUS DE 12000 TLCHARGEMENTS DEPUIS MAI 2015
Chercheur principal : Chercheurs :
Financement :
Pierre-Majorique Lger, Ph.D.Sylvain Sncal, Ph.D. Marc Fredette, Ph.D. Franois Courtemanche, Ph.D. Elise Labont-Lemoine, Ph.D. Radhika Santhanam Conseil de recherches en sciences humaines
Labont-LeMoyne, ., Santhanam, R., Lger, P. M., Courteman-che, F., Fredette, M., & Sncal, S. (2015). The delayed effect of treadmill desk usage on recall and attention. Computers in Hu-man Behavior, 46, 1-5. http://www.sciencedirect.com/science/article/pii/S0747563215000102
-
Copyright Tech3Lab 2016Avec la permission de
ICI Radio-Canada
PROJET DU Tech3Lab
Marcher en textantOBJECTIF : TUDIER LES EFFETS DE TEXTER EN MAR-CHANT SUR LATTENTION VISUELLE ET LA COGNITION DES TEXTEURS EN CONTEXTE URBAIN.
Courtemanche, F., Lger, P.-M., Cameron, A.-F., Faubert, J., Labont-LeMoyne, ., Sncal, S., Fredette, M. et Bellavance, F. (2014). Texting While Walking: Measuring the Impact on Pedestrian Visual Attention , Gmunden Retreat on NeuroIS 2014, Gmunden, Autriche, 5-7 juin.
Chercheur principal : Chercheurs :
tudiants Gradus :
Financement :
Pierre-Majorique Lger, Ph.D. Sylvain Sncal, Ph.D. Marc Fredette, Ph.D. Francois Bellavance, Ph.D. Ann-Frances Cameron, Ph.D.Jocelyn Faubert, Ph.D. (UdM)Franois Courtemanche, Ph.D. Elise Labont-Lemoine, Ph.D.
Frdric Dupuis, (M.Sc. TI, 2014)
Fondation HEC Montral
-
SECTION 3 Learning & adaption in HCI
-
Measuringbrain activity
-
Copyright Tech3Lab 2015
1011
-
Copyright Tech3Lab 2015
-
Copyright Tech3Lab 2015
-
Copyright Tech3Lab 2015
http://upload.wikimedia.org/wikipedia/en/e/e4/Tetris_DOS_19 http://upload.wikimedia.org/wikipedia/en/e/e4/Tetris_DOS_1986.png 86.png
-
Copyright Tech3Lab 2015
Learning in the brain
Source: Hill and Schneider, 2006
-
Copyright Tech3Lab 2015
TRAITEMENT CONTRL
TRAITEMENTAUTOMATIQUE
Learning in the brain
Source: Hill and Schneider,
Rduction de lactivation du rseau de contrle
-
ALPHA relaxed/reflecting
alert/working
drowsy/ideating
sleep/dreaming
deep dreamless
BETA
THETA
DELTA
-
Copyright Tech3Lab 2015
Astronaut/aquanaut Nicole P. Stott and Ross Hein, a professional aquanaut from the University of North Carolina at Wilmington (UNCW), assist University of Cincinnati physician Tim Broderick apply a net with electrodes for an electroencephalogram (EEG) study
-
Copyright Tech3Lab 2015
ALPHA relaxed/reflecting
alert/working
drowsy/ideating
sleep/dreaming
deep dreamless
BETA
THETA
DELTA
Pope, Alan T., Edward H. Bogart, and Debbie S. Bartolome. Biocybernetic system evaluates indices of operator engagement in automated task. Biological psychology 40.1 (1995): 187-195.
-
Copyright Tech3Lab 2016
Pierre-Majorique Lger, Ph.D.Sylvain Sncal, Ph.D. Marc Fredette, Ph.D.
Marie-Christine Bastarache-Roberge (M.Sc. IA) Shirley-Anne Pag (M.Sc. TI)
CARTE DE CHALEUR CULOMTRIQUE PARCOURS OCULAIRE
OBJECTIF : TUDIER LEFFET DES TYPES DE TUTORIEL DE JEU SUR LINTENTION DUTILI-SATION DAPPLICATIONS MOBILES
Chercheur principal : Chercheurs :
tudiants Gradus :
Financement :
Pierre-Majorique Lger, Mario Lefebvre, Sylvain Sncal, Franois Courtemanche, Marie-Christine Bastarache-Roberge, Shirley-Anne Pag, Raphal Morin, Emma Campbell and Marc Fredette (2016) Using UX Heatmap in Game User Experience Research, CHI Game User Research, May 8th 2016.
-
Copyright Tech3Lab 2015
Mobile Eye-tracking ASSESSING ATTENTION AND BEHAVIOUR IN SOFTWARE AND MECHANICAL DEVELOPMENT
-
Copyright Tech3Lab 2015
Understanding problem solvingASSESSING SELECTIVE ATTENTION IN A MULTIPLAN ENVIRONMENT
-
Copyright Tech3Lab 2015
Monitoring learners engagement in real-time
-
Copyright Tech3Lab 2015
!!
!
83(4'1'9+!120:0-!&'()*+!,"#$!'//)01*21+0!83(4'1'9+!120:0!"+207Figure 1. Illustration of pupillary responses in cognitive taskexecution, (A) Mental multiplication task and pupil size change, (B) Difficulty effect on pupil dilation evoked by mental multi-plication of two numbers displayed together for eight seconds (adopted from Klingner's Dissertation (Figure 5.5) [1]).
(B)
(A)
Source: Hossein & Yeasin, 2014
-
Copyright Tech3Lab 2016
OBJECTIF : TUDIER LEFFET DE LA RDUCTION DE LMOTION NGATIVE LIE AU DESIGN SUR LEFFICACIT DES APPLICATIONS DUCATIVES ET DE FORMATION
CARTE DE CHALEUR OCULOMTRIQUE PARCOURS OCULAIRE
Chercheur principal : Chercheurs :
tudiants Gradus :
Financement :
Pierre-Majorique Lger, Ph.D.Sylvain Sncal, Ph.D. Marc Fredette, Ph.D. Patrick Charland, Ph.D. (UQAM)
Marie-Laure Di-Fabio (M.Sc. Mkg) Yannick Skelling (Doctorat, Science de lducation, UQAM)
Pierre-Majorique Lger, Sylvain Sncal, Marc Fredette, Vanessa Georges, Marie-Laure Di Fabio and Patrick Charland (2016). Measuring the Impact of Design on Users Cognitive Load and Performance in the Learning of Mathematics, colloque scientifique de lARN 2016 - Symposium de neuroducation, Montral, Qc.
-
Flow and cognitive absorption
-
FLOW =
D IFFI CULT Y AN D COM PE T EN C Y
+PSYCH O PHYSI O LO G I C AL S TAT E O F T H E LE AR N ER
Predicting the flow state
16%
18%
Copyright Tech3Lab 2015
Lger, Pierre-Majorique, et al. Neurophysiological correlates of cognitive absorption in an enactive training context. Computers in Human Behavior 34 (2014): 273-283.
-
FLOW OF PLAYER (A)=
D IFFI CULT Y + COM PE T EN C Y+
PL AY ER (A)+
PL AY ER (B)
Predicting flow in multiplayer context
66%
Bastarache, Lger, Courtemanche, Sncal and Fredette (2015) Measuring Flow Using Psychophysiological Data in a Multiplayer Gaming Context, Information Systems and Neuroscience, Lecture Notes in Information Systems and Organisation.
-
Copyright Tech3Lab 2016
Pierre-Majorique Lger, Ph.D.Sylvain Sncal, Ph.D. Marc Fredette, Ph.D.
Marie-Christine Bastarache-Roberge (M.Sc. IA) Shirley-Anne Pag (M.Sc. TI)
CARTE DE CHALEUR CULOMTRIQUE PARCOURS OCULAIRE
OBJECTIF : TUDIER LEFFET DES TYPES DE TUTORIEL DE JEU SUR LINTENTION DUTILI-SATION DAPPLICATIONS MOBILES
Chercheur principal : Chercheurs :
tudiants Gradus :
Financement :
Pierre-Majorique Lger, Mario Lefebvre, Sylvain Sncal, Franois Courtemanche, Marie-Christine Bastarache-Roberge, Shirley-Anne Pag, Raphal Morin, Emma Campbell and Marc Fredette (2016) Using UX Heatmap in Game User Experience Research, CHI Game User Research, May 8th 2016.
-
Conclusion
-
Copyright Tech3Lab 2015
SECTION 1 Emotion and Attention in HCISECTION 2
Mobility and tactile interfaces in HCI SECTION 3
Learning and adaption in HCI
-
Copyright Tech3Lab 2015
Example of industrial research financial assistance
-
Thank you!