NACLIN 2010BITS PILANI,GOA

ByVijeta* & Anurag Shrivastava**

*Research Scholar, DLISc, BBAUniversity, Lucknow**Librarian Kendriya Vidyalaya Madhupur, Deoghar

*vijetarsinlis@gmail.com**anuragmlis@gmail.com

USE OF INTERNET BASED E-RESOURCES AT BABASAHEB BHIMRAO AMBEDKAR

UNIVERSITY,LUCKNOW A SURVEY

In the present study, a survey describe on the user of the

electronic information focusing on the Internet based E-

resources at Babasaheb Bhimrao Ambedkar University

Central Library, however it is also examines the

utilization, purpose, difficulties and satisfaction level of

users about Internet based e-resource services provided

by the library. Hence the study highlighted the problems

related to the use of Internet based e-resource.

ABSTRACTABSTRACT

• The Internet is a universal system of interconnected computer networks that promotes free flow of information by packet switching using the standardized Internet protocol suite.

• Internet is a network of networks that consists of millions of academic, government, private, business and public networks of local to global scope that are linked by copper wires/fiber-optic cables, and wireless connections technologies.

• The Internet provides various information resources and services, such as electronic mail, on line journals, online articles, e-book, online chat, electronic transaction, discussion forum, file transfer and file sharing, online newspaper, online gaming, and the inter-linked hypertext documents and other resources of the World Wide Web.

• Keeping in view, the sophisticated and multidimensional features of Internet an attempt has been made to assess of Babasaheb Bhimrao Ambedkar University library users. the higher education scenario in both quantitative and qualitative terms.

• The data collected through the questionnaire and the analysis and interpretation has been made on the basis of filled questionnaire received.

INTRODUCTIONINTRODUCTION

Babasaheb Bhimrao Ambedkar University, Lucknow is one of the Central Universities have mandate with the following aims:

• Promote advanced knowledge by providing instructional and research facilities.

• Make provisions for integrated courses in key and frontier areas of science and technology and other allied disciplines.

• Offer appropriate courses including agricultural technology and rural crafts relevant for the development of socially and economically depressed sections of the people.

• Promote the study of the principals for which Babasaheb Bhimrao Ambedkar worked during his life time.

• Make appropriate measures for promoting innovations in teaching-learning processes in interdisciplinary studies and research; and

• Pay special attention to the promotion of educational and economic interests and welfare of the people in general and of members belonging to the Scheduled Caste and the Scheduled Tribes in particular.

BABASAHEB BHIMRAO AMBEDKAR UNIVERSITY, LUCKNOW

BBA UNIVERSITY, LUCKNOW- USER STRENGTH

University Strength

54 78 112

657

219

69

254

0

100

200

300

400

500

600

700

800

900

1000

Teaching Staff Non -TeachingStaff

ResearchScholars

PG Students

Categories of User

No

. o

f U

ser

Female

Male

The University have strengthen with 75 (54 M & 21 F) teaching staff members, 87 (78 M & 09 F) non teaching members, 911 (657 M & 254 F) PG students and 181 (112 M & 69 F) research scholar as on 31.03.2010.

• The professional foundation for the library services of Babasaheb Bhimrao Ambedkar University, Lucknow was laid in January 1998.

• The library situated at the first floor of the Block 4 of the Administrative building having an area of about 500 sq. mts.

• The library acts as the main learning resource centre of the University to supplement educational and information needs of the faculty, researcher and students of university and provides information services and facilities to meet the requirements of the University’s teaching, training, research programs and covers non-teaching also.

• Collections of the library can also be browsed from different departments through campus network.

• The campus network covers all the departments including library, administration, sports, audio-visual research centre and the hostels and is supported by 2Mbps-leased line Internet connection.

• The central library provides access to Springer Link and JCCC through UGC-INFONET consortium.

CENTRAL LIBRARY- BBA UNIVERSITY LUCKNOW

• To identify the use of Internet.• To know the purpose of Internet use.• To find the difficulties in browsing the Internet

based information resources, and

• To identify the user requirements.

OBJECTIVES OF THE PRESENT STUDY

There is only one questionnaire, divided in two sections: -

• Section A : This section having general questions regarding the

user name, designation, sex age, department and contact details.

• Section B : This section having questions concerned with the

gender wise study, Purpose of visiting BBAU Library, Use of Internet at different degrees, Purpose of Internet use (gender wise), Difficulties in accessing Internet based e-resources and Facilities required by the users.

RESEARCH METHODOLOGY

• Each question mentioned in the questionnaire was coded for the possible answer or alternative given and the data was transferred on the graph paper. Tabulation was done manually. After decoding the data, percentage and frequencies were calculated for each alternative.

• Total 250 questionnaires were distributed among the

users of the library comprising of PG students, research scholars, teachers and other non-teaching staff members and total 185 filled questionnaires were received.

ANALYSIS AND INTERPRETATION OF DATA

GENDER vs DISTRIBUTION OF QUESTIONNAIRE

Gender wise Recieved Questionnaire

70%

30%

Male

Female

Out of 185 users, 130 were males while the remaining 55 were females. As stated above the users community comprising of both male and female .

GENDER vs AGE GROUP USER

Gender wise User Studied

0

20

40

60

80

100

120

140

Students ResearchScholar

TeachingStaff

Non -Teaching

Staff

Total

Categories of User

No

. o

f U

ser No.(Male)

Percentage(Male)

No.(Female)

Percentage(Female)

Genderwise User Studied

0

20

40

60

80

100

120

140

160

No. % No. % No. %

<30 30-50 >50

Age Group of Different type of User

No

. o

f U

ser

Students

Research Scholar

Teaching Staff

Non - Teaching Staff

Total

The male representatives, were > female counterparts in all the group of users. Regarding age factors, majority of the users are found to be below 30 years (136; 73%), users belonging to the age group 30-50 years are accounted as 46 (25%) and 3 (2%) approx of the faculty members are above 50 years.

PURPOSE OF VISITING UNIVERSITY LIBRARY

Purpose of visiting BBAU Library

170

112

50

78

180

54

91.89

60.54

27.1642.16

97.29

29.18

020406080

100120140160180200

Se

arc

h f

or

stu

dy/

rese

arc

hm

ate

ria

l

We

bsi

te v

isit

E-m

ail

Bro

wsi

ng

fre

ee

-jo

urn

als

Bro

wsi

ng

On

line

pa

idjo

urn

als

`

Oth

er

Visiting Purpose

No

. &

%

of

Res

po

nse

Response

Percentage (%)

180 of respondents visit library for Browsing online paid journals, 170 of users to Search for study/

research material,112 to visit website, 78 to browse free e-journals, 50 and 54 users go to the library for

other purpose

USER SATISFACTION LEVEL

Use of Internet at different degrees

100

54

31

0

54.05

29.18

16.75

00

20

40

60

80

100

120

Full extent Some extent Little extent Not at all

Level of Internet Use

No

. &

% o

f R

esp

on

se Response

Percentage (%)

54.05% users are using the Internet to full extent and 29.18%uses theInternet to some extent and 16.75% uses the Internet to little extent.

Purpose of Internet use

50

119102

180

112

20

4127.02

64.3255.13

97.29

60.54

10.8122.16

0

20

40

60

80

100

120

140

160

180

200

Use e-mailfunctions

Downloaddesired

information

Browse J-CCCe-resources

Access on-linejournals

Visit variousimportantwebsites

DocumentDeliveryServices

To chat withfriends/ others

Purpose

No

. &

% o

f R

esp

on

se

Response

Percentage (%)

PURPOSE OF INTERNET USE

The most important purpose of Internet use is access of online journals (97.29%), 64.32% of user downloads their desired information from

different web-based resources and websites, 60.54% of user visit various important sites of their use, 55.13% user browse J-CCC e-resources,

27.02% user use Internet for E-mail function and 22.16% user use Internet for chat /other purpose.

Gender-wise distribution for the purpose of Internet use

141

6961

73

25

13

76.21

37.29 32.9739.45

13.517.02

3950 51

29

167

21.0827.02 27.56

15.678.64

3.70

20

40

60

80

100

120

140

160

To access on-line journals

To downloaddesired

information

To visitwebsites

Browse J-CCCe-resources

To chat withfriends/ others

DocumentDeliveryServices

Purpose

No

. &

% o

f U

se

r

Male Response

Male %age

Female Response

Female %age

GENDER WISE PURPOSE OF INTERNET USE

There is no any similarities have been established between both genders of users concerning their purpose of using Internet on the above mentioned aspects.

Difficulties in accessing Internet based e resources

87

36

1

59

39

0 2

47.02

19.45

0.54

31.89

21.08

0 1.080

102030405060708090

100

Limitation ofonline full-text journal

articles

Lack ofknowledgein computer

handling

Lack ofpowersupply

Limitation ofInternetaccessspeed

Lack ofknowledgein browsing

e-journal

Unfriendlylibrary staff

Any other

Type of Difficulties faced

No

. &

% o

f U

ser

Response

Percentage (%)

PROBLEM FACED DURING ACCESSING INTERNET BASED E-RESOURCES

The data shows that the limitation of online full text journal articles (47.02%), limitation of Internet access speed (31.89%) and lack of knowledge in

browsing e-journals (21.08%) & computer handling (19.45) were the major difficulties in accessing the Internet based e-resources.

Facilities Needed by user

110

78

49

112

80

4759.49

42.16

26.48

60.54

43.24

25.4

0

20

40

60

80

100

120

More number ofcomputers of

latestconfiguration

Frequenttraining facilities

for the endusers

Resourcesharing

(Technical,Expertise, etc.)

Faster internetaccess

E-resourcesprinting facilities

Wirelessnetworkfacilities

Facilities Required

No

& %

of

Use

r

Response

Percentage (%)

FACILITY REQUIRED FOR USER

59.49% of respondent wish to have more number of computers of latest configuration, 42.16% respondent wish to have frequent training facility from experts, 26.48% of respondent resource sharing, 60.54% of the respondent wish to have faster speed of Internet access 43.24% respondent wish to have e-resources printing facility, and 25.40% respondent also wish to have wireless network facility in the campus.

Thank You