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USDA Rural Development
National Financial and Accounting Operations Center
St. Louis, MO
Last updated 2/3/15
National Financial andAccounting Operations Center
The National Financial and Accounting Operations Center (NFAOC) organization is responsible for providing expert financial and portfolio management support to businesses. Current services include accounting and reporting activities for Rural Development’s and Farm Service Agency’s portfolio of direct loans, guaranteed loans, and grant programs.
The NFAOC web page on the Rural Development intranet is located at: http://teamrd.usda.gov/rd/daom/cfo/nfaoc.html
National Financial and Accounting Operations Center
Christine Mechtly
Deputy Portfolio Management
Moraima Rivera
Deputy Financial Management
Tonia Lohman
Guaranteed Loan Division
Sharon Sachs
Farm &
Community Services
Germaine Jones
Housing Services
James Jordan
Financial Reporting
Division
Tracy Galloway
Financial Statements
Rhonda Knolhoff
General Ledger
Pam Younger
Program Funds Control
Tony BainbridgeDirector
Kristen Landwehr
Internal Control and
Initiatives Staff
Alison Suhre
Program Reporting
Division
Karen Campbell
Debt Collection
Improvement
Debra Deters
Program Reports
Greg Thebeau
Credit Reform
Mark McKinley
Direct Loan Division
Cindy Haas
Farm Services
Ginger Luke
Community Services
Cheryl Parker
Multi-Family
Housing Services
David Larsen
Financial Operations
Division
Edwin Henry
Cash Management
Collections
Linda Hamel
Fiscal Reconciliation
Harry Barnett
Mission Support
Division
Greg Lovett
Operations & Scheduling
Ann Bradley
Telephone &
Electric Services
Pat Brown
Administrative Funds
Control
Marie Lott
Shift 3
Linda Schmidt
Cash Management
Disbursements
Lisa Randolph
Planning and
Accountability Staff
Larry Clayton
Shift 1
Brian LinkShift 2
Financial Management Systems Utilized
DLOS
PFCS
FFB
RET
FMMI
GLS
AMAS
PLASCLSS
NFAOC
National Financial and Accounting Operations Center
• PFCS – Program Funds Control System • GLS – Guaranteed Loan System• DLS – Direct Loan System *• PLAS – Program Loan Accounting System• AMAS – Automated Multi-Housing
Accounting System• CLSS – Commercial Loan Servicing System • RET – Rural Electric and Telephone• FFB – Federal Financing Bank• FMMI – Financial Management
Modernization Initiative• DLOS – Dedicated Loan Origination
System**
* Managed and operated by Farm Service Agency
** Managed and operated by RHS, CSC. Financial data supports NFAOC financial reporting.
DLS
Portfolio ManagementDirect Loan Division
Multi-Housing portfolio management includes assistance with problem accounts, payment application, and assistance with delinquent account servicing.
Rural Utility portfolio management includes assistance with discounted prepayments, basis date agreements, short term maturity rollovers, variable interest rate updates, and delinquent account servicing.
Community Facility, Business and Industry, Water and Environmental, Intermediary Relending, and Rural Economic Development portfolio management includes assistance with statement of accounts, loan closings, loan reconciliation/ special servicing issues, correction of payment application and delinquent account servicing.
Farm Loan Program portfolio management includes assistance with statement of accounts, problem case resolution, correction of payment application, delinquent account servicing, and servicing concerns.
Assist Program Staff in design and implementation of new system initiatives.
Portfolio ManagementDirect Loan Division
Portfolio ManagementGuaranteed Loan Division
Process GLS Obligation Changes, Guarantee Fees, and Lender Changes.
Maintain GLS Lender File. Process Losses and Recoveries, Purchases, Appraisals, and
Interest Assistance. Process or assist with Reamortizations, Consolidations,
Transfer and Assumptions, and other servicing transactions. Process Offset Collections, Refunds and Write-offs.
Portfolio ManagementGuaranteed Loan Division
Administer User Agreements and Agreements for Electronic Transactions with Lenders.
Administer Security For LINC (Lender Interactive Network Connection).
Establish Lender Access to Credit Alert Verification Reporting System (CAIVRS).
Administer and Monitor all GLS Status Reporting. Assist Program Staff in design and implementation of new
system initiatives.
Portfolio ManagementProgram Reporting Division
Coordinate, monitor and process debt management and collection activities for:
• Debt Collection Act and Debt Collection Improvement Act• Treasury Offset Program and Credit Bureau Reporting• Cross Servicing and Credit Alert Verification
Reporting System
Prepares Treasury Report on Receivables
Portfolio ManagementProgram Reporting Division
Prepares cohort level cash flow data used to calculate annual reestimates.
Prepares program assumptions used to calculate program subsidy rates.
Works with program staff and the Budget Division to determine policy decisions impact on program costs
Portfolio ManagementProgram Reporting Division
Coordinates, reviews, and distributes calendar yearend documents and management reports
Conducts semi-annual unliquidated obligation certification reviews
Provides responses to ad-hoc reporting and Freedom of Information requests
Prepares the Management Discussion and Analysis for the financial statements
Collection methods include:• Preauthorized Debits• Customer Initiated Payment• Retail Lockbox• Remittance Express
Financial ManagementFinancial Operations Division
• Wholesale Lockbox• Local Deposits• Fedwire• National Receipts &
Receivables System
Process collections for Direct and Guaranteed loans.
Certify disbursements for direct loans, grants, cost item payments, guaranteed losses and repurchases.
Process activity for Treasury borrowings and repayments for the direct and guaranteed programs.
Prepare daily and monthly reconciliations of cash transactions with Treasury.
Financial ManagementFinancial Operations Division
Financial ManagementFinancial Operations Division
Balance and maintain data integrity within the various financial management systems.
Authorizes all accountings systems to be opened for normal business for Rural Development and Farm Service Agency offices nationwide.
Financial ManagementFinancial Reporting Division
Serves as the national centralized accounting and financial reporting operation for Rural Development loan and grant programs and Farm Service Agency’s Farm Loan Program.
Prepare audited financial statements required by the Chief Financial Officers’ Act of 1990 as expanded by Government Management Reform Act of 1994.
Perform analysis and statistical reporting in compliance with the Credit Reform Act of 1990.
Provides budget formulation and execution for all administrative programs for Rural Development.
Financial ManagementFinancial Reporting Division
Perform analysis related to financial data for special congressional inquiries and requests from the Office of Management and Budget (OMB).
Maintain fund control systems for obligations and disbursements for all loan and grant programs.
Financial Management Modernization Initiative (FMMI):• Track administrative (Salaries and Expense), Program Loan
Cost Expenses, and certify unliquidated obligations.• Provide support to field and national office staff.
Financial ManagementFinancial Reporting Division
Report and reconcile the status of allotments, obligations, unobligated allotments, and unliquidated obligations.
Coordinates with departmental organizations on the reporting, reconciliation, and certification of various requirements, such as on the Federal Funding Accountability & Transparency Act.
Evaluates new or revised regulatory and program guidance, identifying the impact on allotment ledger, general ledger, and financial reporting functions.
Financial ManagementMission Support Division
Three shift operation Executes nightly updates of financial management
systems. Over 39 million transactions are updated annually.
Supports Rural Development, Farm Service Agency and National Resource Conservation Service.
Transmits secured electronic files to Treasury, NITC mainframe support.
Financial ManagementMission Support Division
Schedules nationwide availability of computer terminals. Prints and mails hardcopy reports, customer/borrower
correspondence, billings, and IRS reports.• Over 33 million pieces of mail are metered each year.• Over 16.7 million pieces of loan correspondence and
reports are converted to electronic format (Efiche) each year.
Overall planning related to Government Performance and Results Act (GPRA) reporting.
Develop & administer administrative budget for the NFAOC. Preparation and/or review new business proposals, service contract
agreements, and automation initiatives. Development of Continuity of Operations Plan (COOP) and
Occupant Emergency Plan (OEP). Transformation planning Program evaluation
Planning & Accountability Staff
Internal Control & Initiatives Staff Ensure accounting operations and financial systems comply with
Legislative, Regulatory, and Program Guideline. Ensure internal controls comply with OMB Circular A-123,
Management’s Responsibility for Internal Control, for all RD offices.
Coordinate all external audits performed by OIG, GAO, and other investigative offices related to NFAOC operations and Bureau financial statements.
Prepares the fiscal plan and coordinates all fiscal yearend activities to ensure activities are executed as scheduled.
Manages and coordinates all system automation initiatives.
Established the NFAOC by successfully reassigning all staff into the organization and completing labor negotiations addressing AFGE concerns.
Completed three rounds of critical hiring to move toward our limited ceiling of 244 FTE.
Completed physical movement of NFAOC employee into temporary office space and initiated remodel effort in line with the USDA initiative to reduce office space.
FY 2014 Accomplishments
Miscellaneous
RD – Upcoming Software Enhancements
• PLAS/GLS/CLSS – removal of 6 day reservation period for BP/CF/WW obligations – testing will begin soon
RD – Guaranteed Rural Housing (GRH)
• National Office Update on GRH 3555 Handbook– 12/9/2013 – Rule Publication creating the GRH
3555 handbook– 12/1/2014 – GRH 3555 handbook published– http://www.rurdev.usda.gov/Handbooks.html– Updates are currently being completed on specific
chapters
FSA – Upcoming Software Enhancements
• EFT – timeframe for automated pre-note validation will be reduced from 14 to 3 days (estimated implementation – Spring 2015)
• GLS – ability to add multiple co-borrowers to applications (project kickoff February 2015)
FSA - Guaranteed Loan Items• Reduced processing timeframes in ECM
(most transactions will be processed within 5 days of assignment)
• Form 2249, Request For Restructuring Guaranteed Loans, must be used when loan terms are modified (Form 2247, Guaranteed Loan Borrower Adjustments, should only be used when an input error occurs on the loan closing)
FSA – Direct Loan Items• Request for Change in Application, Form FSA-2429
– Corrections should be submitted via NRRS.– Do not submit hard copies– Receipt and Completion letters are not sent on item submitted through NRRS– Inquiries should be made via email or phone call
• Pre-Authorized Debit (PAD) - pilot starting spring 2015– A means for the NFAOC to electronically collect loan payments from a
borrower’s account– Cash Management Collections Branch (CMCB) is responsible for setting-up,
changing, correcting, and cancelling PAD agreements. Questions: 314-457-4023
– PAD Form RD 3550-28 may be faxed. The web address for the fillable form is http://www.rurdev.usda.gov/regs/formstoc.html#3500, select form 3550-28
USDA Rural Development
National Financial and Accounting Operations Center
St. Louis, MO