USAREUR Cloud Computing Training Class Presentation Heidelberg 1

24
HQ USAREUR O&M Services Customer base: 3000 NIPRNET Users Type of Service Addressed: Office Automation - Standard Office Apps Exchange, Presentation, Spreadsheet, Word Processor Data storage and retrieval Collaboration capabilities amongst Users

description

USAREUR Cloud Computing Training Class presentations - June 7-11, 2010, Tompkins Barracks, Schwetzingen, Germany

Transcript of USAREUR Cloud Computing Training Class Presentation Heidelberg 1

Page 1: USAREUR Cloud Computing Training Class Presentation Heidelberg 1

HQ USAREUR O&M Services

Customer base: 3000 NIPRNET Users

Type of Service Addressed:

Office Automation - Standard Office Apps

Exchange, Presentation, Spreadsheet, Word

Processor

Data storage and retrieval

Collaboration capabilities amongst

Users

Page 2: USAREUR Cloud Computing Training Class Presentation Heidelberg 1

As Is

Current Process – Provided locally on

the client with back end capability and

storage on local and Army Europe

Enterprise Infrastructures.

Page 3: USAREUR Cloud Computing Training Class Presentation Heidelberg 1

Challenges High infrastructure costs for servers, storage devices, O & M

and environmental.

Service support, continual upgrade costs and IA/Security

involve a great deal of overhead.

Capabilities• Highly-available, redundant infrastructure offering the full

complement of IT services to the Headquarters.

• Full warm COOP capability

• Full complement of Tier 1, Tier 2 and Tier 3 support

services

• Highly complex IT skills resident in-house

Page 4: USAREUR Cloud Computing Training Class Presentation Heidelberg 1

Facts

Organizational office automation is

costly

No Programmed IT dollars

Dwindling Resources

(People, money)

Transformation (Headquarters

moving)

In Sourcing (Skill Sets going away)

Page 5: USAREUR Cloud Computing Training Class Presentation Heidelberg 1

Assumptions

Skill sets hard to find and maintain

Hiring process will not keep pace

Sufficient bandwidth is available

Sufficient capability

Sufficient security

Leadership will accept risks vs. benefits

Page 6: USAREUR Cloud Computing Training Class Presentation Heidelberg 1

Proposed Strategies

Fully Outsource Office Automation capability for the Headquarters (Commercial – Google) Includes entire infrastructure, licenses, etc.

SaaS

Partially Outsource Infrastructure required to run office automation capability (GOV –DISA) Environmentals, hardware, facility

IaaS

Page 7: USAREUR Cloud Computing Training Class Presentation Heidelberg 1

SLA Development

Introduction

Scope of Work Performance

Problem Management

Metering and Compensation

Service Provider Duties and Responsibilities

Customer Duties and Responsibilities

Tracking, Reporting and Managing Services (~3d party)

Warranties and Remedies

Security

Intellectual Property

Rights and Confidential Information

Legal Compliance and Resolution of Disputes

Termination

General

Signatures

Schedules

Page 8: USAREUR Cloud Computing Training Class Presentation Heidelberg 1

Key Requirements

Responsiveness

Availability

Security

Capacity/Elasticity/Scalability

Ease of Use/Speed to Implement

Affordability

Portability

Flexible Solutions (adaptable to transforming requirements)

Page 9: USAREUR Cloud Computing Training Class Presentation Heidelberg 1

Challenges, Risks, and Issues

SaaS – Commercial

o Commercial

o Security

o Flexibility

o Portability

o Culture

Iaas – Government

Contract Termination

Flexibility

Shared Infrastructure

Responsiveness

Capacity

O&M (skills set)

Page 10: USAREUR Cloud Computing Training Class Presentation Heidelberg 1

BenefitsSaaS - Commercial

o Contract

Termination

Flexibility

o Fast

implementation

o Shared

Infrastructure

(parallel

computing)

o Scalable

o O & M

o Interoperability

IaaS - Government

Security

Flexibility

Culture

Control

Page 11: USAREUR Cloud Computing Training Class Presentation Heidelberg 1

Security1. Regulations –

Conform with existing federal/industry standards

2. Security Controls –identity management / access control

Event auditing and reporting

Cryptography

Data Storage Security

Security Policies

Page 12: USAREUR Cloud Computing Training Class Presentation Heidelberg 1

Weighted Platform Comparison

Criteria SaaS IaaSHardware 10 9Facilities 10 9Flexibility 10 16Speed to implement 18 14O&M 10 5Security 12 16Redundancy 14 12Disaster Recover 16 12Portability 5 8Interoperability 8 5Culture 6 16Software 16 8

0

2

4

6

8

10

12

14

16

18Hardware

Facilities

Flexibility

Speed to implement

O&M

Security

Redundancy

Disaster Recover

Portability

Interoperability

Culture

Software

SaaS

IaaS

Page 13: USAREUR Cloud Computing Training Class Presentation Heidelberg 1

COA Comparison

1. SaaS – CommercialMost cost effective

-No O&M support costs

Fully outsources entire functional requirement

Speed of Implementation

Maximizes cloud technologies (Flat files, parallel searches, etc.)

2. IaaS – Government Cultural acceptance

Security & control

Status Quo

Page 14: USAREUR Cloud Computing Training Class Presentation Heidelberg 1

Recommendation

Pilot Office Automation Suite and eMail for the

Headquarters by fully outsourcing the

functional requirements to a Commercial

Provider.

Assuming the projected benefits are

realized, fully migrate above capabilities

throughout U’R and continue to leverage

cloud technologies.

Page 15: USAREUR Cloud Computing Training Class Presentation Heidelberg 1

Conclusion

Need to change the way we do business

Leverage technology

New Paradigms – OS and External Solutions

Maximize performance and capabilities

Reduce costs and enable the Warfighter

Enhance Information Dominance

Page 16: USAREUR Cloud Computing Training Class Presentation Heidelberg 1

Backup Slides

Page 17: USAREUR Cloud Computing Training Class Presentation Heidelberg 1

Solution Architecture

Type of Solution Cloud

○ Application

○ OS

○ Platform

○ Server

Virtualized

Non virtualized

Non Cloud

○ Alternative solution

As is

Other Solution

Thoughts

Vmotion

Cloud Bursting

Virtual Infrastructure

Binding

Create on the fly

SaaS, PaaS, IaaS

Page 18: USAREUR Cloud Computing Training Class Presentation Heidelberg 1

As Is

Current Process – Provided locally on

the client with back end capability and

storage on local and Army Europe

Enterprise Infrastructures.

Page 19: USAREUR Cloud Computing Training Class Presentation Heidelberg 1

Platform Comparison

Criteria SaaS IaaSHardware 10 9Facilities 10 9Flexibility 5 8Speed to implement 9 7O&M 10 5Security 6 8Redundancy 7 6Disaster Recover 8 6Portability 5 8Interoperability 8 5Culture 3 8Software 8 4

0

2

4

6

8

10Hardware

Facilities

Flexibility

Speed to implement

O&M

Security

Redundancy

Disaster Recover

Portability

Interoperability

Culture

Software

SaaS

IaaS

Page 20: USAREUR Cloud Computing Training Class Presentation Heidelberg 1

SLA Development

Introduction

Scope of Work Performance

Problem Management

Metering and Compensation

Service Provider Duties and Responsibilities

Customer Duties and Responsibilities

Tracking, Reporting and Managing Services (~3d party)

Warranties and Remedies

Security

Intellectual Property

Rights and Confidential Information

Legal Compliance and Resolution of Disputes

Termination

General

Signatures

Schedules

Page 21: USAREUR Cloud Computing Training Class Presentation Heidelberg 1

Strategy

Enter Strategy here.

Page 22: USAREUR Cloud Computing Training Class Presentation Heidelberg 1

COA Comparison

x • x

Page 23: USAREUR Cloud Computing Training Class Presentation Heidelberg 1

COA Prioritization

Page 24: USAREUR Cloud Computing Training Class Presentation Heidelberg 1

Recommendation