Usability Test 101
description
Transcript of Usability Test 101
AGENDA
‣ User Research Overview!‣ How to run usability tests!‣ Preparation!
‣ Recruiting participants!‣ Script!
‣ Software!‣ Tasks!‣ How to ask questions
�3When to Use Which User Experience Research Methods?
�4
http://sensible.com/downloads-rsme.html
Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems
�5RECRUITING PARTICIPATION
http://www.slideshare.net/anotheruxguy/recruiting-better-user-research-participants-upa-2011
HOW MANY USERS TO TESTYou Only Need to Test 5 Users
�7USABILITY TEST
SCRIPT‣ Introduction ‣ Explain procedures ‣ Participant goes through tasks ‣ Debrief Q&A
http://www.indiana.edu/~audioweb/T284/krug_questions.html
https://docs.google.com/document/d/1ZanxTMTr5sPgvn4MlkvVfOyY3e7H1joMzOiW-4xoYts/edit
Software – Sliverback
http://silverbackapp.com/
Usability Test demo
Tasks !Go to keepr.com to find the latest news about Twitte’s IPO. !You want to receive news alerts for any news story.
Questions to Ask
• What would you do on this screen? • Before I show you the next screen, what do you expect to see? • How would you explain this product to a friend? • What made the strongest impression on you? • How likely and how often do you see yourself using this?