UrmasEstonian Health Care System in Transition

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    Estonian health care

    system in transitionThe hospital point ofview

    HOPE Study Tour No 4 for SeniorHospital Professionals and Managers

    21.10.2009. Tallinn, Estonia

    Dr. Urmas Sule, CEO Estonian Hospital Association

    and Foundation Prnu Hospital

    Dr. Teele Raiend, Certified quality manager, Foundation

    Prnu Hospital

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    We will

    Talk about the key actors in healthcare

    Major changes that have taken

    place over the last 20 years How we got here where we are

    the reforms

    What has been and is the hospitalsrole

    Quality management development

    And we expect for active discussion!

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    The Republic of Estonia

    Parliamentary republic, president elected for 5years (Mr. Toomas Hendrik Ilves)

    Official language Estonian

    Coastline 3794 km with 1521 islands

    Total area 45 227 km2 Population 1 370 000 (Estonians 65%,

    Russians 28%, Ukrainians 3%, Belorussians1%, Finns 1%, other 2%)

    Independent since 24.02.1918, occupied by theSoviet Union 1940, regained the independenceon 20.08.1991. Member of the European Unionsince May 1st 2004.

    We have been here since 6500 BC!

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    Basis for the Estonian

    Health Care According to the Estonian Constitution, 10, social

    justice in Estonia is a state-based right. Thismeans, that the state must provide the possibility toreceive certain vital services for its citizens, one ofwhich, according to the Constitutions 28, is

    everyones right to the protection of health. The right to the protection of health means thestates obligation to engage in both healthpromotion and disease prevention as well as toprovide health services and benefits for persons.

    As the states obligations are limited by itseconomic situation, persons do not have the right ofclaim, arising from the Constitution, against thestate in order to receive health services or benefitsto the extent not specified by other Acts.Consequently, persons cannot demand theprovision of all health services. Neither can theydemand the provision of health services completely

    free of charge and without a waiting period.

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    Key actors

    Financing Estonian HealthInsurance Fund

    Government, Ministry of Socialaffairs etc legal basis, principlesand supervision

    Health care providers:

    The workforce

    Hospitals (and others) Legislative framework market-

    orientation and obligations-regulation

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    The Soviet Heritage

    Centralized and state-controlled

    Over-capacitated provider network

    Strategic military network

    120 hospitals with 18 000 beds (113 per 10000)

    Health care free for everyone, the actual

    costs of health care were rarely

    considered

    Polyclinics

    Health promotion and prevention non-

    existent?!?

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    Reforms the objectives

    Began in the end of 1980s

    Economic collapse, high inflation

    and political clutter the aim was:

    to improve the efficiency and quality

    of health care system

    to meet the needs of a small country

    and its population In conclusion, four major health

    care reforms have taken place

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    Four major reforms

    Decentralization of health care

    administration

    Organization of social health insurance

    1992- 1994: A situation, were healthcare services were equally available for

    all people in Estonia and financing for

    them was based on equal principles,

    was created.

    Developing primary and public health

    care

    Hospital network reorganization

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    Decentralization 1

    Decentralization of primary and

    hospital care to local administrative

    level, where individual or co-

    operating groups of municipalitieswould provide both primary and

    secondary care

    Elimination of special systems Separation of powers

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    Decentralization 2

    1990: The Statute of the Ministry of Health Care wasendorsed

    1993: The ministry of Social Affairs was formed

    1994: Health Care Organization Law adopted,according to which, the health care at local

    government level was organized individually orjointly by the municipality or town councils and themunicipal physician. This includes organization ofprimary and secondary health care and control ofpublic health needs. Decentralization of the healthcare services was stipulated.

    The County Physician Act was adopted, determiningits functions. County Physicians were putresponsible for the planning and control of healthcare services at county level, health surveillance andhealth protection of the population. Other levels thatwere listed are municipality and town levels.

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    Financing January 1st 1992: Health Insurance Law

    From tax-based to insurance-based

    Regional Sick Funds

    A correlation between health care expenditureand the national economy was established

    1994 2002 updated, second-wavelegislation for health insurance

    1997: the prices for medical services to be paidby the clients themselves were regulated.

    2000: The Estonian Health Insurance Fund Law

    was adopted rearranging the institution ofhealth insurance with now only 1 central EHIF.

    2002: new era (later).

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    Primary health care

    1991: Tartu University Medical Faculty started re-specialization courses for Family Practitioners

    1993: Family Practitioners specialty was officiallyrecognized

    1997: Decree of Minister of Social Affairs Selection of Family Practitioners for practices as private

    practitioners in the regions Registration of population to them

    Developing a new financing and direct contractingmethod with the Sick Fund for 1998

    The reorganization of primary health care serviceswas meant to constitute a key element of the health

    reforms in Estonia planned by the government. Thecentral principle of this concept was that primarycare should be organized around the familypractitioner who should operate as the gatekeeper,referring his patients to higher levels of care whennecessary. Another aim of reform was to establish

    health promotion and prevention.

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    Hospital network

    reorganization

    The reorganization of hospital network

    took place in 1994 2001

    1994: Health Care Organization Law

    adopted 2001: Health Care Services Administration

    Act adopted (enforced January 2002)

    The aim: to secure quality in health care,

    thigh technology services should becentralized to bigger hospitals and long-

    term care facilities should be created

    2000: Hospital Master Plan

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    Case study Prnu

    Hospital/ health careservices network

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    Health Care providers in

    Prnu 1994

    Prnu Hospital

    Prnu Dermatology Hospital

    Prnu Polyclinic

    Prnu Childrens Polyclinic

    Prnu Pulmonary Cabinet

    Prnu Ambulance Prnu Blood Center

    Prnu Health InspectionMicrobiology Laboratory

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    Prnu Health Care

    Reform 1996 - 1998

    Development of primary health

    care services division family

    practitioners practices

    Joining practices of differentmedical specialties under one

    umbrella

    Rights and obligations defined Quality management

    Introduction of patient centeredness

    Assuring efficiency

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    Prnu Health Care

    Reform 1994: questions raised, discussions at the local

    government

    1994: Prnu Hospital development plan (strategy)

    1996: partial centralization of special secondarymedical services and separation from primaryhealth care

    1998: final centralization of secondary medicalservices

    1999: creation of psychiatry clinic

    2000: Foundation Prnu Hospital

    2002: joiner of Prnu Ambulance to Prnu Hospital

    2002: new structure for Prnu Hospital (qualitymanagement enforced)

    2004: joiner of blood center to Prnu Hospital

    2005: new hospital building

    2005: joiner of microbiology laboratory to PrnuHospital

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    New era

    2001: Health Care Services

    Administration Act adopted

    (enforced January 2002)

    As Health Care Systems Constitution

    New definitions: from medical aid to

    health care services, from doctors to

    service providers. New legal bases: all providers work

    under private law.

    Health Care Board was established

    (full division of powers)

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    The implementation of

    the Hospital MasterPlan

    Discussion

    Regionalism

    The GoldenCircle

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    The juridical clinch

    The Law of Obligations 2003

    Chapter Health Care Services

    rendering Contract

    Contracting between purchaser(patient) and provider (doctor)

    The Law on Patient Rights was

    prepared already in 1993, but hasstill not been properly discussed

    nor approved until today.

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    Quality in Health Care

    1997 Estonian Health Care Quality Policy

    2002 (The Health Care Services AdministrationAct): decrees on quality management andaccessibility; decree on documentation; work

    standards; quality commission Licensing and certification

    Philosophy on self-regulation

    Independent nursing care

    2002 Updated Quality Strategy

    Quality managers to hospitals 2003 (The Health Care Insurance and

    Coverage Law): The Estonian Health InsuranceFund only purchases quality services

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    The future

    Matching social- and medical

    services

    E-health

    Economic problems have to be

    solved in a sustainable way

    Patient safety?!

    How do we measure and define

    quality services?

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    Estonian Hospital

    Association

    representing members;

    developing health economics and qualitymanagement;

    coordinating the activities of the Association and

    exchange of experiences; compiling working groups to solve common

    problems of the members;

    expressing opinions about health carelegislation and draft acts;

    collecting data about health care;

    counseling of members

    Social dialogueSocial dialogue

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    Questions and answersand discussion

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    Thankyou!