UPPER LACHLAN SHIRE COUNCIL Swimming Pools Operations … · 2015-08-06 · Swimming Pool...

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Swimming Pool Operations Plan 2015-2016 Adopted: 16 April 2015 UPPER LACHLAN SHIRE COUNCIL Swimming Pools Operations Plan 2015 - 2016 V1 16-04-2015 1

Transcript of UPPER LACHLAN SHIRE COUNCIL Swimming Pools Operations … · 2015-08-06 · Swimming Pool...

Page 1: UPPER LACHLAN SHIRE COUNCIL Swimming Pools Operations … · 2015-08-06 · Swimming Pool Operations Plan 2015-2016 Adopted: 16 April 2015 . UPPER LACHLAN SHIRE COUNCIL . Swimming

Swimming Pool Operations Plan 2015-2016 Adopted: 16 April 2015

UPPER LACHLAN SHIRE COUNCIL

Swimming Pools Operations Plan

2015 - 2016

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Swimming Pool Operations Plan 2015-2016 Adopted: 16 April 2015

1 Introduction ................................................................................................ 4 1.1 Commencement .................................................................................. 4 1.2 Application ........................................................................................... 4 1.3 Definitions ........................................................................................... 4

2 Pools .......................................................................................................... 5

2.1 Crookwell Swimming Pool ................................................................... 5 2.2 Gunning Swimming Pool ..................................................................... 5

3 Administration of Swimming Pools ......................................................... 5

3.1 Records ............................................................................................... 5 3.2 Records to be maintained by each Pool .............................................. 5

4 Work Health & Safety ............................................................................... 5

4.1 General Compliance ............................................................................ 5 5 Clubs, Schools, Businesses .................................................................... 6

5.1 General ................................................................................................ 6 5.2 Swim Clubs ......................................................................................... 7 5.3 Kiosks .................................................................................................. 7 5.4 Coaches / Commercial Instructors ...................................................... 7 5.5 Schools ............................................................................................... 8

6 Restrictions on Staff & Operations ......................................................... 8 7 Operating Hours ........................................................................................ 9

7.1 General ............................................................................................... 9 7.2 Specific Conditions on Hours .............................................................. 9 7.3 Crookwell Swimming Pool Hours ........................................................ 9 7.4 Gunning Swimming Pool Hours .......................................................... 9

8 Fees ......................................................................................................... 10

8.1 Evidence of Age ................................................................................ 10 8.2 Fees .................................................................................................. 10

9 Bookings .................................................................................................. 11

9.1 General ............................................................................................. 11 9.2 Cancellation of Bookings ................................................................... 11 9.3 Standing Bookings ............................................................................ 12

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Swimming Pool Operations Plan 2015-2016 Adopted: 16 April 2015

10 Managing Tardiness ........................................................................... 12 11 Conditions of Entry - All Pools ........................................................... 12 12 Activities Requiring Approval - All Pools ........................................... 14 13 Young Children ................................................................................... 14 14 Abandoned Children ........................................................................... 15 15 Authority ............................................................................................... 15 15.1 Refusal to comply .............................................................................. 15 15.2 Appeals ............................................................................................. 16 16 Routine Lane Allocation ...................................................................... 16 17 Diving Platform .................................................................................... 17 18 Access for people living with a disability ........................................... 17 18.1 Assistance ......................................................................................... 17 18.2 Guide dogs ........................................................................................ 17 18.3 Pool Access ....................................................................................... 17 18.4 Limits on manual handling and care of impaired persons ................... 17 18.5 Refund entitlement ............................................................................ 17 19 Emergencies ........................................................................................ 18 20 Mass Evacuations Plans .................................................................... 18 21 Access to Council Resources ............................................................ 18 22 Display of Code of Conduct & General Conditions of Entry ........... 18 Booking Application Form/Terms and Conditions Agreement (Appendix A) ..... 27 Daily Inspection Checklist (Appendix B) ........................................................... 29 Daily Attendance Sheet (Appendix C) .............................................................. 30 Pool Water Testing Sheet (Appendix D) ........................................................... 32 Incident Report Form (Appendix E) .................................................................. 34 Accident Report Form (Appendix F) ................................................................. 35 Eviction Report Form (Appendix G) .................................................................. 36

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Swimming Pool Operations Plan 2015-2016 Adopted: 16 April 2015

1 . I n t r od uc t i on This Operations Plan provides the instructions necessary for Council staff to administer the routine functions of its swimming pool facilities. The aim of this Operations Plan is to provide facilities which promote a healthy lifestyle, and social interaction, for the residents and visitors of the Shire. The Upper Lachlan Shire Council Operations Plan considers the following for the Shire's Swimming Pools:

a) operating hours b) user charges c) lane configurations to provide for various activities d) minimum requirements for businesses e) general conditions of entry

1.1 Commencement This Operations Plan is effective from the commencement of the 2015/2016 swimming pool season. The Plan will remain in force until reviewed by Council. 1.2 Application This Operations Plan applies to the two public swimming pools operated and maintained by Council (Crookwell and Gunning) This Operations Plan does not affect the operation of any Act or Regulation relating to the appropriate management of public swimming pools. Practice Note 15 (produced by the NSW Department of Local Government) will provide guidance on any standard not specifically discussed in this Operations Plan. 1.3 Definitions In this Operations Plan:

• "mass evacuation plan" means a plan designed to ensure the safe egress of large organised groups from the swimming pool grounds

• "Pool Manager" is a pool attendant who is also responsible for daily maintenance and general operations at a swimming pool

• "Pool Attendant" is a person qualified (and being employed by Upper Lachlan Shire Council) to supervise a swimming pool

• "WH&S" means Work Health and Safety • "Code of Conduct" is signage provided at a pool which

communicates to the public the standard of behaviour required on swimming pool grounds.

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2 Pools Council aim's to provide the following pool related facilities: 2.1 Crookwell Swimming Pool

a) A 331/4m swimming pool b) A toddler's pool. c) A 1m diving platform d) A lifting chair to provide an alternative means of entering the main

swimming pool. 2.2 Gunning Swimming Pool

a) A 25m swimming pool b) A toddler's pool. c) A lifting chair to provide an alternative means of entering the main

swimming pool. 3 Administration of Swimming Pools 3.1 Records

a) Staff will ensure all records for the operation of swimming pools are legible, and kept for the minimum period of time as per Councils record keeping policy.

3.2 Records to be maintained by each Pool

• A “Daily Checklist” (see Appendix B). • A daily log attendance by the public (see Appendix C). • Water analysis records (see Appendix D). • Incident Report (see Appendix E). • Accident Report (see Appendix F). • Eviction Report (see Appendix G). • A daily diary in which all incidents, accidents and events are to be

recorded. • Material Safety Data Sheets (MSDS) for all chemicals used to

sanitise swimming water. 4 Work Health & Safety 4.1 General Compliance

a) Contractors will either comply with Councils WH&S policies and procedures, or have their own policies and procedures that are as thorough as Councils Procedures and Policies. This will be clarified at the time of engagement.

b) All incidents are to be reported in accordance with Council's

WH&S procedure.

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c) All accidents are to be investigated and reported in accordance with Council's WH&S procedure.

d) All other organisations operating at the pools (see Section 5), that

are covered by the NSW WH&S Act, will have WH&S policies to a standard that meets the minimum required by the Act.

5 Clubs, Schools, Businesses 5.1 General A person business/club etc wishing to conduct trade at a swimming pool must (in addition to other more specific requirements explained in this document):

a) Have a current workers compensation policy, if they employ any staff.

b) Possess a public liability insurance policy (minimum value

AUD$10,000,000.00). c) Ensure that the number of clients can be accommodated in the

pool space provided by Council to conduct their intended activities.

d) Provide all equipment associated with their activity. This includes

kickboards, seats & stands for small children, balls, nets, etc and must ensure that the items are designed and approved for the intended purpose and in good working order.

e) Comply with all pool rules including strict adherence to the

Code of Conduct, Conditions of Entry, and Prohibitions for Swimming Pools.

f) Complete and comply with “Terms and Conditions” for the Hire of

Facilities (see Appendix A). Council staff may prohibit any business which is not in keeping with the principal purpose of a swimming pool. The phone number at the pool is not to be provided as a point of contact for a business nor is it available for use by businesses. A commercial business (such as a gym or instructor) must request in writing the use of a lane or exclusive access to a portion of a pool. Lane bookings will not be accepted whilst the Swimming Club is using the pool.

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5.2 Swim Clubs

a) Council will allow the formation of one swim club at each swimming pool. The swim club will be provided storage areas, and preference for pool bookings. The current swim club at each pool will be the preferred swim club. No other swim club will be recognised whilst these swim clubs are in existence.

b) The Swim Club must

i. be incorporated and have a constitution ii. Be run by an elected committee that consists of at least the

following office bearers, President, Secretary, Treasurer. iii. Coaches must hold a current AUSTSWIM Teacher of

Swimming and Water Safety Certification, and a current CPR Certificate.

iv. Have public liability insurance to the value of $10 million. v. Provide and maintain their own equipment. The use of

which must be approved by the pool attendant. vi. Ensure sufficient supervision is provided to perform the

custodial role of members under 10 and not rely on the Pool attendants to perform this role.

vii. Nominate a liaison person (ie committee member) to discuss operation matters in relation to the daily use of the pool. The aim of this requirement is to avoid confusion as to the Swimming Clubs requirements during each swimming session, and avoid the potential for harassment of pool attendants to occur.

5.3 Kiosks

The Crookwell Swimming Pool is equipped with vending machines only. No kiosk facilities or vending machines are provided at the Gunning Swimming Pool.

5.4 Coaches /Commercial Instructors /Other Clubs

a) Swimming coaches and instructors will only be provided a dedicated lane if they hold a current AUSTSWIM Teacher of Swimming and Water Safety Certification, and a current CPR Certificate. Lanes must be booked in accordance with Section 10.

b) In the case of a business wanting to run fitness programs (e.g.,

aqua aerobics) they must provide evidence that their instructors possess a minimum of a Certificate III in Fitness, and a current Senior First Aid Certificate.

c) Lap training (requiring a dedicated lane) will not be permitted

whilst the swim club is using the pool or when the pool is booked by an organisation in accordance with Section 10. Coaches are

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encouraged to train at an alternate time to the Swimming Club or make an arrangement to share Swimming Club allocated lanes.

d) Parents or Guardians must escort children under 10 years old to

and from Coaches/Instructors. e) These conditions apply to any activity at the pool where a fee is

paid to the supervising individual or business. 5.5 Schools

a) It is the responsibility of the School to perform the custodial role of students (not the responsibility of life guards).

b) A school must ensure it provides adequate supervision to school

students attending the venue. Should school children be left without a teacher the children will be immediately required to vacate the water and the school contacted to arrange their collection. The Principal of the School, NSW Department of Education, and WorkCover NSW will be advised in writing of the event.

c) School children under the age of 10 are not permitted to enter

pool grounds unless their supervising teachers are present. d) Underwater breath holding competitions (races) may not be held

by schools, nor permitted during free time by supervising teachers due to the risk of Hypoxic Blackout (Teachers wishing more information on this matter should refer to the Department of Education and Training memo DN/04/00543 available at www.sports.det.nsw.edu.au/latest_news/year_2005/hypoxic.htm

e) Schools are required to participate in any Mass Evacuation Plan

implemented by the Pool Attendant. This includes teachers taking specific roles in ensuring the pool premise is evacuated quickly and efficiently.

f) Principals of each School wishing to utilise Council Swimming

Pools must sign and return an acknowledgement and acceptance of Council's rules and any relevant procedures prior to first use of the pool each season or entry will be refused.

6 Restrictions on Staff & Operations

a) Council staff are not permitted to volunteer to facilitate (supervise) the running of a community event at the pool.

b) A Council staff member is allowed to volunteer or participate in a

community event at a pool where other staff members of Council have been rostered to provide supervision and operate pool plant

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and equipment.

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c) Only trained Council staff are permitted to operate swimming pool facilities and provide supervision of swimming events at Council's pools.

d) Councils Policy is to provide one life guard for 100 swimmers.

7 O p e r a t i n g H o u r s 7.1 General

a) The following is standard for each swimming pool

i. Season commences the first Saturday of November each year.

ii. Season Ceases: No later than the 31st of March each year iii. The Pool may be opened early for NSW Department Sport

and Recreation learn to swim program for schools. iv. Closed Christmas Day. v. Crookwell Swimming club will be accommodated one

weekday evening -currently Friday evening. vi. The pool attendant may change pool operating hours subject

to the weather or due to critical maintenance issues. 7.2 Specific Conditions on Hours

a) A pool may not open, or may close early due to: • Safety reasons (e.g., lightning is eminent or forecast, or

contamination event etc). • Inclement weather accompanied by low patronage.

b) A pool attendant has the authority to close one or more pools within the pool grounds.

c) A pool attendant has the authority to close sections of the pool grounds.

7.3 Crookwell Swimming Pool Hours Season Commencement Date: 7 November 2015 Months Day Time November - March Monday – Thursday 11am – 6.00pm

Friday 11am – 5.00pm Weekends 11am – 6.00pm Public Holidays As normal Christmas Day Closed

7.4 Gunning Swimming Pool Hours Season Commencement Date: 7 November 2015 Months Day Time November - March Monday - Friday 11.00 am – 6.00 pm

Weekends 11.00 am – 6.00 pm Public Holidays As normal

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Christmas Day Closed 8 F e e s 8.1 Evidence of Age

a) Evidence of age can be requested as a condition of entry to the pool grounds (for the purpose of determining which fee to charge or to confirm they are a responsible adult for the purpose of attending minors).

b) Acceptable evidence of age will be a current "Proof of Age Card",

Divers Licence, or Australian Passport. c) A person who cannot provide evidence will be charged the Adult

entry fee or advised they cannot enter the grounds as a supervisor of persons under the age of 10 (as appropriate).

8.2 Fees

a) Fees will be charged for pool entry and pool services in accordance with Council's Management Plan.

b) Children under the age of 2 are admitted for free. c) A spectator is a person over the age of 3 who enters the ground

and does not swim. d) A teacher or teacher's assistant will be charged the applicable

rate. e) Council staff that enters pool grounds for recreational purposes is

required to pay the pool entry fee or possess a current season ticket.

f) Swimming instructors and special event participants are required to

pay the entry fee. g) Fees will not be reimbursed if an individual is prohibited from

swimming pool grounds because of unacceptable behaviour. This includes reimbursement of the balance of a season ticket.

h) Council may enter into an agreement with schools and groups for

a method of paying entry fees other than at the gate (e.g., invoice).

i) A season ticket holder must present their season ticket when

requested at the time of entry, or pay the appropriate entry fee at the gate.

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j) Contractor staff replenishing vending machines are not required to pay an entry fee provided they do not undertake swimming activities.

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k) Persons attending an organised event at a pool where a fee is being charged for the event, are still required to pay the entry fee (if they are not a season ticket holder) unless the event organiser pays the entry fee on their behalf (eg as part of the event entry fee).

9 Bookings 9.1 General

a) All bookings must include a completed Booking Application Form and Terms and Conditions Agreement Form (Appendix A). Swimming clubs are not exempt from the need to obtain Council's consent for events outside ordinary hours (other than standing bookings — Section 9.3).

b) A minimum of one calendar month's notice is required to book a

swimming pool during normal operating hours or outside operating hours.

c) The Manager of Operations or Director of Works and Operations

may consider and approve applications for events outside the official operating hours of the pool, but must report any approved events to Council.

d) Bookings will be confirmed on a "first come first serve" basis.

Where a conflict arises, Council may need to cancel a booking in accordance with Section 9.2.

e) Council staff will contact schools prior to the commencement of

the swimming season to book dates for annual swimming carnivals.

9.2 Cancellation of Bookings

a) Council will not provide compensation for an event cancelled by Council, as Council does not charge rental fees for bookings.

b) Council has the right to cancel or change bookings at any time. c) Where a booking is cancelled, Council staff will endeavour to

provide an acceptable alternative, when such an alternative can be accommodated.

d) When there is conflict between bookings, Council will attempt to

negotiate an outcome that suits all, however, if that is not possible then preference will be given as follows: 1. An event approved by resolution of Council (includes

standing bookings) 2. National /International Events (including public holidays and

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days of national significance. 3. State Events, Regional Events

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4. Community Local Events (i.e. all school event, competition etc)

5. Annual School Swimming Carnivals 6. Relevant Local Incorporated Swimming Club 7. Activities organised by Federal or State Government

Departments 8. School requests (eg, school sport or physical education

classes) 9. Community Groups 10. Charity fund raising events 11. Private Swimming Instructors, Commercial Businesses

Activities (Gyms) 12. Private Functions

9.3 Standing Bookings Staff are to facilitate the following bookings each year (subject to the

receipt of an application and presentation of any required insurances /mandatory supporting documents).

a) The Crookwell Swimming Club – weekly meet during the normal

swimming season for the pool between the hours of 5pm and 8pm on an agreed business day weeknight.

b) One swimming carnival school event per school located in Upper

Lachlan Shire Council. c) State /regional school swimming carnivals. d) Intensive swimming (lessons) for schools.

10 Managing Tardiness

a) Where a swimming club, sporting club, school, organisation or

individual does not vacate the pool or pool grounds by the required time, the Manager of Operations or Director of Works and Operations, may issue a tardiness notice (in writing).

b) On the third occasion of tardiness a 4 week cancellation of their

booking will be automatically implemented. If a subsequent tardiness event occurs after the 4 week cancellation period ends, the booking will be cancelled for the remainder of the season.

c) Neither refunds nor compensation will be paid where bookings

have been cancelled due to tardiness.

11 Conditions of Entry - All Pools The following conditions of entry apply to all persons: (within swimming

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pool grounds without written exemption from Council): A person must:

a) Shower & toilet before entering pool b) Follow all directions given by pool attendants c) Pay the entry fee on entering the pool grounds or display a current

season ticket, d) Comply with Section 12: Activities Requiring Approval - All Pools e) Not swear f) Not run on concrete areas g) Not "bomb" (jump on) other patrons h) Not obstruct the entry/exit points to a pool (including sitting on

stairs). i) Not interfere with any pool safety equipment j) Follow all directions for the safe use of diving platforms k) Not enter pump rooms or chemical storage areas l) Not enter the Pool Attendant’s office (excepting for the receipt of

first aid or instruction) m) Adhere to the signposted rules (“general Code of Conduct”) for

swimming pools n) Ensure children under the age of 10 are accompanied by a

responsible adult (16 or over). o) If requested, provide evidence of age p) Wear an appropriate unsoiled bathing costume at all times q) Be unsoiled before entering a pool r) Not urinate or defecate (anywhere other than in a public toilet) s) Not attempt to enter the swimming pool grounds whilst intoxicated

or under the influence of illegal drugs, nor bring or consume alcohol or illegal drugs on pool grounds

t) Not cause or permit an animal, that is under the person's control,

to enter or remain in swimming pool grounds

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u) NO Smoking v) Not take photographs, or make video (or electronic) recordings in

change rooms w) Not sit on, dive over, or otherwise interfere with lane ropes. x) Not damage, deface, interfere with or alter swimming pool

infrastructure y) Not obstruct any authorised person/employee of Council, or

contractor to perform their required duties. z) Not enter the water if they have sores, open cuts or contagious

infections/afflictions. 12 Activities Requiring Approval - All Pools A person must not do any of the following (within swimming pool grounds without either the written exemption from Council, or verbal approval from the senior attendant on duty). Permission will not be unreasonably withheld:

a) Engage in trade or commerce; nor distribute any circulars, advertisements, paper drawing or photographic material

b) Bring or use inflatable devices (such as air mattresses, but

excluding flotation devices or kickboards specifically designed as learn to swim aids), domestic pool toys, or balls onto the grounds

c) Use scuba diving fins d) Play or conduct any unapproved sport or contest e) Camp or reside on the land f) Bring or leave any rubbish, refuse, scrap metal (including remains

of vehicles), rock, soil, sand or any other such substances onto swimming pool grounds,

g) kill, capture or in any way interfere with any animal, bird, fish or

other fauna, whether native or introduced, plant any tree, shrub, herbage or other plant without prior consent Offenders will be prosecuted under relevant State or Federal Law

13 Young Children Excluding change rooms, all children must wear either:

a) a clean (unsoiled) bathing costume or,

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b) a water proof nappy at all times when in the pool grounds

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14 Abandoned Children Where a child (under the age of 10) is identified as abandoned at the pool (ie, without the required supervision), a pool attendant will firstly ensure the physical safety of the child (remove from the water) and then attempt to contact the parent(s) /legal guardian (via phone if a number is provided). Any child abandonment incident is to be recorded in the pool diary. Children, under 10 years old, being dropped off for swimming lessons etc must be escorted to the instructor and picked up from the instructor. This will be a condition of operation for the instructor. Dropping off a child does not constitute spectating and so no fee will be charged. If a parent is unable to be contacted by phone or refuses to collect the child or does not arrive within 30 minutes to collect the child the pool attendant will contact either the NSW Police Service or Department of Community Services (DOCS) to arrange the transfer of the child into their custody. The 24 hour contact number for DOCS is 13 2111. Pool attendant shall ring their Manager or delegate within 2hrs to advise of incident & complete a written incident report within 24hrs 15 Authority The pool attendant on duty may:

a) Request a person to leave the swimming pool grounds at any time, and

b) Implement a temporary or permanent prohibition on entry to

swimming pool grounds. A ban at any one pool in the Shire applies to all pools operated within the Shire. If a ban is applied upon a person who is supervising others, they must also leave the pool. Poorly behaving spectators may also be banned from swimming pools. Pool attendant to complete an incident report so the person can be formally notified of the ban in writing 15.1 Refusal to comply A patron refusing to comply with the directions of a pool attendant will:

a) Automatically be banned from entering any Upper Lachlan Shire

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swimming pool grounds for the remainder of the pool season Pool attendants are to contact the NSW Police to arrange the forced removal of an offender and complete an incident report with information obtained by the police from the non compliance patron. 15.2 Appeals A person who wishes to appeal the imposition of a ban is entitled to write to Council for a review, and state their reasons why the imposition of a ban is unfair. A review will be conducted within 28 days of receipt of correspondence, and the appellant notified of the outcome of the review in writing. 16 Routine Lane Allocation The following lane allocations are the default setting for a pool (unless the pool is booked out). The pool attendant may decide to adjust lane allocations to suit the use on a particular day. This will be based on the attendant's judgment of the current and likely numbers of swimmers. The attendant's decision is final. Harassment of the attendant (either as an individual or a group) with regard to lane allocation will not be tolerated. Those guilty of harassing attendants (ie challenging the attendants allocation of lanes after the attendant has considered their initial request to review the lane allocations) will be warned in writing, that if harassment reoccurs during the swimming season, the perpetrator will be banned for the season (with no refund of season tickets). If, after asking the pool attendant to consider a reallocation of lanes, a pool user believes that lane allocations are not being properly monitored by the attendant they should address their detailed concerns (date, time, numbers etc), in writing, to the General Manager (attention of the Director of Works). It is expected that Swimming Club members will

a) Use the lanes allocated to the Swimming Club and; b) Direct any questions in relation to the setup of the pool to the

attendant through the nominated liaison person, (see 5.2.viii). At least one (1) lane at the edge of the pool will remain available to the general public at all times when the pool is open to the public for general use. Provision of an edge provides both elderly and young swimmers with a quick point of respite in the event of fatigue. Private swimming coaches or businesses will need to liaise with the Swim

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Club if they want to conduct business or coaching activities requiring the use of lanes allocated to the Swimming Club. Private swimming coaches or businesses will not have exclusive access to Dedicated Lanes whilst the Swimming Club is using the pool, for any session. Where lap swimming is provided for the general public the pool attendant may decide to grade each lane as slow, medium or fast.

17 Diving Platforms Where diving platforms are provided these will only operate at the discretion of the pool attendant. Safety is the paramount consideration when deciding to operate a diving platform. A diving platform will be closed by the placement of a sign and/or barrier between the end of the board and the route which a person using a diving board correctly, would normally enter. A person who uses a diving platform that has been closed will be asked to leave the pool, and pool grounds immediately A person who uses a diving platform in a manner which endangers others will be asked to leave the pool and pool grounds immediately. A refund of the pool entry fee will not be given to a person instructed to leave the pool grounds because of incorrect use of a diving platform. 18 Access for people living with a disability 18.1 Assistance Staff are to provide all reasonable assistance to people living with a disability to facilitate the enjoyment of the swimming pool facilities by all patrons. 18.2 Guide dogs Trained guide dogs are permitted on swimming pool grounds. 18.3 Pool Access Council will aim to provide a lifting chair at each pool and will assist with its operation upon request. 18.4 Limits on manual handling and care of impaired persons

a) Council will not operate or provide access to a lifting chair if a person wishing to utilise the facility is (in the opinion of the pool attendant) physically incapable of getting into or out of the chair

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without assistance from a pool attendant (manual handling).

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b) The pool attendant is to document the problem encountered in the pool diary (if possible, the name and contact details of the person who experienced the problem) and bring the event to the attention of the Pool Manager and supervisors to see if the problem can be accommodated in future.

18.5 Refund entitlement If staff are unable to provide the assistance required to facilitate access to the pool for a person with a disability, a refund of pool entry is to be offered. 19 Emergencies

a) The contact number for emergencies is 000. b) The secondary contact number is either Council's Works Division

(during business hours) 02 4830 1000 or Council's after hours Emergency On call phone 0429 786 659 (Crookwell) or 0427 454 206 (Gunning).

20 Mass Evacuations Plans

a) A Mass Evacuation plan for both Crookwell & Gunning are reviewed and issued at the start of the session each year.

b) Prior to any large event (eg, a school carnival) the pool attendant

will review the mass evacuation plan submitted by the event organiser.

c) Mass evacuation plans will be submitted to the WH&S Coordinator

for review & approval. 21 Access to Council Resources The phone in the swimming pool grounds is for the use of Council staff only to conduct Council business. 22 Display of Code of Conduct & General Conditions of Entry Both the Code of Conduct and the General Conditions of Entry will be displayed in a prominent place at each Pool. Under Section 632 of the Local Government Act 1993

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Swimming Pool Operations Plan 2015-2016 Adopted: 16 April 2015

Appendix A

UPPER LACHLAN SHIRE COUNCIL SWIMMING POOLS

TERMS AND CONDITIONS (INDUCTION)

FOR THE

HIRE OF FACILITIES

Upper Lachlan Shire Council Crookwell Office 44 Spring Street

CROOKWELL NSW 2583

Gunning Office 123 Yass Street

GUNNING NSW 2581

Taralga Office 29 Orchard Street

TARALGA NSW 2580

V1 16-04-2015 24

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1. Purpose This document is used as a guide to inform all parties wishing to hire facilities, the minimum requirements and expectations of Upper Lachlan Shire Council. The Crookwell and Gunning Swimming Pools are owned and operated by Upper Lachlan Shire Council and Council endeavours to make the pool available to organisations for the purpose of hosting swimming events. The following terms and conditions shall apply from 1 November each year, and supersede all previous conditions and agreements previously signed. It is a condition of Hire that this document shall be signed by all parties and that a booking confirmation shall be forwarded to the Hirer before the event. 2. Risk Management

Upper Lachlan Shire Council has a Duty of Care to all user of the Pool facility. Upper Lachlan Shire Council shall ensure that all Risk and identified Hazards are assessed and control measures are documented and in place to eliminate or reduce the risk of injury. The Event organiser shall submit a Risk assessment for each event at the pool facilities. The following reference information is available on the internet from the various organisations Royal Life Saving Society ‘Guidelines for Safe Pool operations”. Department of Local Government Practice Note No.15 NSW Department of Health Guidelines Department of Education Sports Unit Guidelines

3. Known Risks & Controls

• Access and Egress:

Upper Lachlan Shire Council will ensure safe Access and Egress to the Crookwell and Gunning Swimming Pools. Entry to the Swimming Pool for participants, officials and spectators is permitted 30 minutes prior to the specified time of Hire Commencement. During the allocated booking time, access to the water is limited only to the booked water space confirmed. If additional space is required, consultation with the Pool Manager is mandatory to determine whether or not additional space is available. Warm-up time can be only granted if it has been pre-booked. Hirers may use only the areas of the pool that has been booked for their use. This area shall be marked on the facility map provided in this ‘Terms and Conditions’. Car parking shall be provided as standard. Hirers are reminded that

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“Disabled Parking’ is only for those persons who display the relevant permit as supplied by the RTA. Arrangements for special access for equipment drop off/pick up may be made at the time of booking.

• Other Users: Hirers are reminded that there may from time to time be other users of the Pool. The Hirers agrees that unless specified in the “Terms and Conditions” they do not have exclusive rights to the whole of the Pool. The Hirer is responsible for ensuring that participants and spectators respect the rights and amenity of other users of the Pool.

• Hazards Upper Lachlan Shire Council acknowledges that there are hazards specific to the respective Pools and the hosting of events. Staff will identify and control identified hazards, and request that other hazards are reported immediately to the Pool Manager. Hazards identified at the centre are listed below, but are not limited to: Slips, trips and falls Drowning Cuts and Abrasions UV exposure Weather conditions Noise Bites and stings Hazardous chemicals Explosion Electrocution

• Hazardous Chemicals

Chemical use for the Chlorination of the Pool is essential for the Health of people accessing the pool. Therefore all chemicals will be stored and used as per Manufacturers / WorkCover Guidelines; Signage will be displayed warning the general public from entering these storage areas. No unauthorised person is to enter a restricted area or Plant room. Some people may be affected by Chlorinated water. It is advised that “Swimming Goggles” be worn and showering after swimming, to reduce the risk of skin or eye irritation.

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• Slips, Trips and Falls

The surface area around the pools can become slippery when wet, Pool staff request that all persons entering the pool area DO NOT RUN, and walk carefully when on wet and slippery surfaces. Pool staff will make every effort to ensure that surface areas are safe for normal activities around the pool concourse.

• UV Exposure The staff of the Pool urges all persons entering the Pools to practice”Sun Safe” procedures. Damage to skin tissue can be severe and cause long lasting damage to people of all ages and skin types. With this in mind shade areas have been provided and request that sun screen is applied or suitable clothing is worn at all times when exposed to UV conditions. Some sun screen is available at the office upon request. Pool staff will promote SUN SAFE at all times.

• Weather Conditions Weather conditions can affect the safety of all persons entering the water. If the Pool Manager is aware of dangerous weather conditions, all persons will be requested to leave the water immediately. No person is to re-enter the water until the all clear is given by the Pool Manager.

• Drowning Drowning is a hazard associated with any water activity; Pool staff are trained in the correct rescue and resuscitation of persons in distress. Staff will be in attendance to ensure a safe swimming environment, and request that all people behave in an appropriate manner to ensure the safety of all persons entering the Pool facilities.

• Electrocution At no time is any electrical equipment brought into the Pool to be used near the pool edge. Only electrical equipment that is approved by the Pool Manager may be used, and on the grassed areas only. The equipment must be tagged and tested (current) and used with caution. All electrical cords are to be free from damage, tagged tested and not run along the ground surface. Where possible and Earth Leakage device will be fitted to the appliance. No extension cords of more than 30 mtrs may be used.

• Noise If using PA system for carnivals, users should avoid using them constantly, and use them for announcements only.

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EMERGENCIES: In the event of an Emergency, staff will direct all patrons through the emergency exits points, and request that all persons assemble at the nominated assemble areas shown on the map provided. To assist in ensuring all persons are accounted for, Organisers will ensure that a list of all attendees is available to staff on request. Please ensure all persons under your control leave the area quickly and in an orderly manner. Assistance for disabled or elderly patrons must be given priority. Please instruct persons under your control not to return for personal belongings. NO PERSONS WILL BE ALLOWED TO RE-ENTER THE POOL UNTIL SAFE TO DO SO AS AUTHORISED BY THE POOL ATTENDANT TERMS AND CONDITIONS: Failure to comply with these Terms and Conditions may affect future applications for bookings:

Responsibilities: Upper Lachlan Shire Council shall be responsible for providing:- Lane Set up Removal of lane markers on request 1st Aid Facilities for general public Vending machines for snacks and drinks Pool attendant on site for the duration of event exclusive use of area, so determined at time of booking Risk and hazards control measures for the general public safe access and egress for all participants, spectators and officials garbage bins for waste collection Clean and suitable amenities and showers

The Hirer shall be responsible for the following:- Shall provide Council with a current Risk Assessment, taking into

account risks and specific swimming capabilities of participants. Ensure that trained Supervisors are in attendance at all times.

1. Bronze Medallion (current) copies of which are to be presented at the time of booking.

2. Senior 1st Aid Certificate (current) copies of which are to be presented at the time of booking.

3. Senior Resuscitation (current) copies of which are to be presented at time of booking.

Supervision of conduct by all participants, spectators and officials. Supervision of swimming events Safe and orderly access and egress from the centre by participants

and spectators, including the park area. Supervision of participants and spectators in change rooms

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Ensure that all participants and spectators do not enter prohibited

areas including:- staff rooms, plant rooms, storage bays (unless authorisation has been given by the Pool Staff)

Ensure, in case of school groups, that they meet their responsibilities under any existing ministerial guidelines.

Ensure all participants stay within designated area unless competing or using amenities.

Provide ‘Sun Safe’ supervision for all participants, spectators and officials.

Supervision of children when visiting the amenities. Provision of suitable 1st Aid Kit (1st Aider to be easily identified) Event Officials / Supervisors (easily identified). Upon request shall have at all times a list of names of participants,

spectators and officials in attendance at the event. Notify Pool employees of any hazards immediately. Notify Pool employees of any incident or near misses. Do not allow any person to wilfully interfere with equipment, buildings

or structures. Shall not allow any person to endanger the health and wellbeing of any

person having access to the Pool. Condition of Entry: Please note: these conditions apply to all users of the centre:- All centre users are entitled to enjoy their desired activity in a pleasant, healthy and safe environment. Therefore the following are not permitted: 1. Running / Jumping into shallow water 9. Litter 2. Pushing 10. Alcohol and drugs 3. Diving into shallow water 11. Food at pool level 4. Smoking 12. Bombing or back-flips / diving 5. Glass 13. Offensive language 6. Playing on lane ropes 14. Eating or drinking in the pools 7. Chewing Gum 15. Use of mobile phones or

photographic 8. Skateboarding / scooter / bicycle / skates Children under the age of 10 yrs must be closely supervised by an adult (18yrs and over) Users must comply with all reasonable requests made by Pool staff. Failure to comply may result in expulsion from the Pool. Cleaning / Damage: Hirers are responsible for:- Ensuring that novelty items such as streamers, pom poms or balloons

are prohibited on the pool deck level. If those items do become a problem, hirers will be asked to remove then from the centre.

Ensuring that the booked area is left in a clean and tidy condition and that no damage has occurred (if extra cleaning or maintenance is

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required, your organisation will be expected to meet all costs incurred by Council).

Ensuring that no glass or plastic cups are distributed (it is suggested that foam or paper cups can be used)

First Aid: The Pool facility is responsible for providing:- First Aid Services for minor injuries or immediate response until the

arrival of an ambulance for general public. Give assistance in an emergency e.g. multiple injuries

The Hirer is responsible for providing:- Portable First Aid facilities to be available for event organisers,

participants and spectators. First Aid trained supervisors (current Senior First Aid minimum) Immediate response to any incident arising from their event. Reporting of any incident or near miss to Pool Staff as soon as

practicable. Catering: Vending machines are available for the purchase of snacks and drinks. No sale or distribution of food can occur without prior approval. Exemptions are:- Individual or families bringing food or beverages into the centre for their

own use. Carnival officials catering for themselves only School teachers attending school carnivals catering for themselves

Insurances: Your organisation is to effect at it’s own cost Public Liability Insurances for a cover no less than 10 million dollars (10,000.00) for each claim in the names of Council as owners and your organisations as occupiers of the area concerned as to their respective rights and liabilities. A copy of the policy is to be lodged with Upper Lachlan Shire Council office prior to the event. Cover notes are not accepted as a certificate of currency for insurance purposed. Unforseen Circumstances: Management reserves the right to alter or cancel bookings at short notice due to late bookings for major events or other unforseen circumstances. Should this occur, every effort will be made to accommodate your booking at an agreed time.

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Fees and Charges: Pool fees are set annually by Upper Lachlan Shire Council and

normally apply from 1 July to 30 June the following year. Fees and Charges applied to a booking will be those current at the time

the usage occurs and therefore may vary from those quoted previously. Upper Lachlan Shire Council recommends organisers confirm fees and charges at least 1 month prior to the event.

Due to the busy nature of the Pool it is important that bookings finish on time. If the booking runs over the allocated time without prior permission from the Pool Management the full hourly fee applies to each hour or pat thereof in excess.

Pool Management requires three (3) working days notice of cancellation from the date of booking affected. Cancellation of bookings may be subject to administrative fee. If this notice is not given you will be charged the full fee for the booked space.

All cancellation or alterations to bookings must be requested in writing. These must be submitted to the Pool Management and may be email to [email protected] or faxed (48322066). Telephone cancellations or alterations will not be accepted.

Cancellation/alteration requests must be signed by the person who made the original request, and will not be deemed effective until received by the administration office. All requests are subject to management approval and may incur a fee.

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Appendix A

UPPER LACHLAN SHIRE COUNCIL

SWIMMING POOLS

BOOKING APPLICATION FORM

School / Group: ______________________________________________ Contact Teacher / Leader: ______________________________________ Position: ______________________________________ ______________ Phone: _____________________ Mobile: _________________________ Fax:_______________________ Email:__________________ ________ Proposed Date of Event _____/_____/_____ Alternate _____/_____/_____ Proposed Time of Event _________ am/pm ________ am/pm Estimate number of Students: _______________ Age Groups ___________ Level of Swimming a. learners b. basic c. intermediate d. advanced 1) Carnival: Student admission As per Council Management Plan 2) Lesson: Student Admission as per Council Management Plan Note: (The Royal Life Saving Society recommends one life guard per 100 students) Comments: ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ I have applied for a booking on the dates above and at time listed: Signed: _____________________ on behalf of: _______________________ (Name of school/organisation)

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TERMS AND CONDITIONS AGREEMENT FORM

HIRERS INFORMATION: Name of School / Organisation: ____________________________________ Address: ______________________________________________________ Phone: __________ Mobile: ____________ Email: ___________________ Name of representative(s) (must be of 18yrs of age or over) who will personally present and in charge of the group: 1). Name ________________________ Phone ____________________ First Aid Yes Expiry Date __/__/__ Bronze Medallion Yes Attained Date __/__/__ 2). Name ________________________ Phone ____________________ First Aid Yes Expiry Date __/__/__ Bronze Medallion Yes Attained Date __/__/__ 3). Name ________________________ Phone ____________________ First Aid Yes Expiry Date __/__/__ Bronze Medallion Yes Attained Date __/__/__ Estimated total of participants and Officials ______ Spectators _________

I have read and accept these Terms and Conditions:

Signed: ____________________ On behalf of: ________________________ Date: ___/___/___

Office Use Only

Reference: _________________ Date: __/__/__ Type: _________________ Special Conditions: ____________________________________________________ Hire Fee $ ______ Deposit $ ______ Date: __/__/__ Final Payment $ _____ Date: __/__/__ Comments: ______________________________________________________________

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Appendix B

CROOKWELL/GUNNING SWIMMING POOL

DAILY INSPECTION CHECKLIST

Weather: ______________________ OK NOT

OK N/A

1. Check Plant (Pump room) 2. Check pool for hazards/objects 3. Check concourse for hazards/objects 4. Check fence line for hazards/objects/holes 5. Check Diving Board (for fractures etc) 6. Clean Toilets 7. Commence water sample test 8. Check oxygen and equipment set up 9. Make sure spinal board is ready to use 10. Check 1st Aid Kit is correct 11. Make sure phone service is working 12 Make sure all paperwork is up to date 13. Make sure correct P.P.E is worn at all times

(sunscreen, hat, glasses)

Actions/Comments: ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ Inspection by: _______________________________________ Signed: ____________________________ Date: _______________________ Time: __________________________

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Appendix C

YEAR TO DATE ATTENDANCE FROM PREVIOUS

DAY

ATTENDANT NAME: DATE: CROOKWELL SWIMMING POOL

ATTENDANCE Total

People Entry

Fee Total $

Paying - Adults

$4.00

Paying - Children

$3.00

Learn to Swim – Children

$1.00

Sub Total Pool Passes – Adults

Pool Passes – Children

Pool Passes – Family

Sub Total Spectator – Adults

Spectator – Children

Sub Total

TOTAL YEAR TO DATE ATTENDANCE

YEAR TO DATE ATTENDANCE FROM PREVIOUS

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DAY

ATTENDANT NAME: DATE: GUNNING SWIMMING POOL

ATTENDANCE Total

People Entry

Fee Total $

Paying - Adults

$4.00

Paying - Children

$3.00

Learn to Swim – Children

$1.00

Sub Total Pool Passes – Adults

Pool Passes – Children

Pool Passes – Family

Sub Total Spectator – Adults

Spectator – Children

Sub Total

TOTAL YEAR TO DATE ATTENDANCE

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Swimming Pool Operations Plan 2015-2016 Adopted: 16 April 2015

Appendix D

POOL WATER TESTING SHEET

Date: Pool Location: Crookwell / Gunning

Time Testing

Due

Time Testing

conducted

Temp C

Total Chlorine

mg/L DPD 1+3 (a)

Free Chlorine

Mg/L DPD 1 (b)

Combined Chlorine

mg/L Total-Free (a-b)

pH

Total Alkalinity

Cor

10.30am

12.30pm

2.30pm

4.30pm

Cyanuric acid concentration (weekly measurement on Thursday or next operating day) _____________ Date: ____________ Calcium Hardness (weekly measurement on Thursday or next operating day) _____________ Date: ____________ Water Balance (weekly measurement on Thursday or next operating day) Date: ____________ Using the water balance chart on reverse, calculate the Langelier Saturation Index (LSI). The ideal LSI is 0.2 and the range is - 0.5 to 0.5

LSI = pH + TF + CF + AF – 12.1 where: TF = Temperature factor CF = Calcium Hardness factor AF = Alkalinity Factor

_______ + _______ + _______ + _______ - 12.1 = __________ Calculat pH TF CF AF LSI

Total Dissolved Solids (monthly measurement on 1st Thursday of month or next operating day) _____________PPT Date: ____________ Daily Maintenance Log Detail what was undertaken and at what time of the day.

Maintenance Area Maintenance undertaken Tim main

Temperature (C)

Temperature Factor (TF)

Calcium Hardness

Calcium Hardness

factor (CF)

Total Alkalinity

Alkalinity Factor (AF)

0 0.0 5 0.3 5 0.7 3 0.1 25 1.0 25 1.4 8 0.2 50 1.3 50 1.7 12 0.3 75 1.5 75 1.9 16 0.4 100 1.6 100 2.0 19 0.5 150 1.8 150 2.2 24 0.6 200 1.9 200 2.3

V1 16-04-2015 37

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29 0.7 300 2.1 300 2.5 34 0.8 400 2.2 400 2.6 40 0.9 800 2.5 800 2.9 53 1.0 1000 2.6 1000 3.0

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Swimming Pool Operations Plan 2015-2016 Adopted: 16 April 2015

Appendix E

CROOKWELL/GUNNING POOL INCIDENT REPORT

Date: __________ Time: ____________ am/pm Report No: ____________ Incident: ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Action Taken: ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Person Reporting Incident: Name: ____________________________________________________ Address: ____________________________________________________________ ______________________________ Postcode: __________ Others Involved: Name: _____________________________________________________ Address: _____________________________________________________________ ______________________________ Postcode: ___________ Name: _____________________________________________________ Address: _____________________________________________________________ ______________________________ Postcode: ___________ Lifeguard: Name: ________________ Sign: ________________________ Name: ________________ Sign: ________________________ Other staff: Name: ________________ Sign: ________________________ Name: ________________ Sign: ________________________ Duty Manager: _____________________________ Date: _________________

V1 16-04-2015 39

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Appendix F

CROOKWELL/GUNNING POOL ACCIDENT REPORT

Accident Report No: _____________________________ Date: ______________ Reported by: _________________________ Time: ______________ Report written by: ________________________ Injured person: Name: ___________________________________ Age: ________ Address: _________________________________ Ph: _________ Nature of Injury: _____________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Witnesses: 1. Name: _____________________________________________ Age: ______ Address: ___________________________________________ Ph: ________ 2. Name: _____________________________________________ Age: ______ Address: ___________________________________________ Ph: ________ 3. Name: _____________________________________________ Age: ______ Address: ___________________________________________ Ph: ________ 4. Name: _____________________________________________ Age: ______ Address: ___________________________________________ Ph: ________ Date of Accident: ______________________ Time of Accident: _______________ First Aid rendered by: _________________________________________________ Ambulance called: (Time): __________________ Arrival Time: ________________ Police Called (Time): ______________________ Arrival Time: ________________ Other: __________________________________ Arrival Time: ________________ Remarks: ___________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Signature LP: _____________________ Guardian/Parent: ___________________ _________________________________ _________________________________

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Appendix G

CROOKWELL/GUNNING POOL EVICTION REPORT

Date: ……………………………. Time: …………………………… Person Evicted: Name: ………………………………………………………….. Address: ……………………………………………………….. …………………………………………………………… Phone: ………………….. Reason for Eviction: …………………………………………………………………. …………………………………………………………………………………………… …………………………………………………………………………………………… Further Action: …………………………………………………………………………. ……………………………………………………………………………………………. ……………………………………………………………………………………………. Signature: ………………………………. Police called: Yes No Time of Arrival: ………………………………………….. Names of Police personnel Attending …………………………………………………………………………………… Evicted by: Name: …………………………………… Date: ………………………… Signature: ……………………………………………… Supervisor notified: ………………………………………………………….. Date: ………………………………..