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Transcript of updatednew resume tom dxb te
TOM THOMAS
Jumeira 1, Dubai, UAE
Mob: +971-561450602
CAREER OBJECTIVE
To seek a challenging position in an established multi-disciplined organization to apply my academic and personal skills and to enhance my professional capability for the benefits of the organization and myself.
PROFILE
A travel and tourism Professional of progressive experience in customer service and tour operation
EDUCATION
Post Graduated in Master of Tourism Management, School of Tourism Studies, MG University 2012- ‘14
Undergone two months Internship in tour operation at Le Passage to India tours.
B.Com, Don Bosco Arts and Science College , 2008-‘11
EXPERIENCE
Worked with Le Passage to India tours Pvt ltd. as a tour executive at from Aug. 2014 –July 2015
Job profile
Tour operation To make the guest profile and entering into the data base for the smooth operation Verifying the daily movement, monthly register and control register to make efficient services. Meeting and assistance at airport and hotel and assisting for check in and check out Itinerary briefing to clients, on tours availed. Coordinating the transportation and guide services for the daily operation. Selling optional tours Control and coordination of daily movements within Central and North Kerala Coordination with supplier for the smooth operation of daily movement. Assisting senior management on daily operation. Active support for the operation for Spanish Incentive tour of 230pax from 05th Mar 2014 to 13th
Mar2014and 55 pax from 25th Mar 2015 to 30th Mar 2015.
Worked withHCL as a Customer service Executive from Aug 2011- July 2012
Job profile
Customer service Handling the queries of the customers from US and Canada Retail Customer Service Email Support to customers and management team for the smooth functioning
SKILLS
Basic Computer, MS Office, CRS-Galileo & Tally
PERSONAL DATA Father’s name : Thomas
Marital Status : Single
Date of Birth : 01/01/1989
Nationality : Indian
VISA Status : Visit visa,13thOct’15 expire on 10thJan ‘16
Passport No : H8314953
LINGUISTIC ABILITY
English, Hindi, French, Malayalam& Tamil.
PERSONAL STRENGTH
Self-disciplined, self-motivated and hard working
Able to work under stress with responsibility
Good interpersonal skill, good coordinator and a leader with analytical skill and communication skill
I hereby declare that all the statements made above are true and complete to the best of my knowledge and belief and nothing has been concealed / distorted.
Tom Thomas