Up Cctns Si Rfp Volume i

7/30/2019 Up Cctns Si Rfp Volume i

1/114

Crime & Criminal TrackingNetwork and S stems CCTNS

E-Governance Mission Mode Project (MMP) of MHA, GoI

Request for ProposalVolume I

Scope of Services for State System Integrator

Uttar Pradesh

28th

April 2011

UP Police Technical ServicesUttar Pradesh


2/114

E-Governance Mission Mode Project: Crime & Criminals Tracking Network and Systems

Uttar Pradesh RFP for Selection of State System Integrator: Volume I Page 2 of 114


3/114



TABLE OF CONTENTS

Abbreviations ................................................................................................................................ 5

1. PROJECT INTRODUCTION ........................................................................................................ 8

1.1 CCTNSBACKGROUND ........................................................................................................... 8

1.1.1. CRIME AND CRIMINAL INFORMATION SYSTEM (CCIS) ................................................................. 8

1.1.2. COMMON INTEGRATED POLICE APPLICATION (CIPA) .................................................................. 9

1.1.3. NEED FOR CCTNS............................................................................................................... 10

1.2 OVERVIEW OF CCTNS ......................................................................................................... 11

1.3 VISION AND OBJECTIVES OF CCTNS ....................................................................................... 12

1.4 DESIRED OUTCOMES OF CCTNS ............................................................................................ 13

1.5 BACKGROUND OF ITSYSTEMS IN UTTAR PRADESH POLICE ......................................................... 14

1.5.1. CRIME AND CRIMINALS INFORMATION SYSTEM (CCIS)............................................................. 14

1.5.2. COMMON INTEGRATED POLICE APPLICATION (CIPA) ................................................................ 151.5.3. MOTOR VEHICLE COORDINATION SYSTEM ............................................................................. 16

1.5.4. NOMINAL ROLL SYSTEM....................................................................................................... 16

1.5.5. PERSONNEL INFORMATION SYSTEM........................................................................................ 17

1.5.6. PORTRAIT BUILDING SYSTEM ................................................................................................ 17

1.5.7. UPPOLICE PAY ROLL SYSTEM ............................................................................................... 18

1.5.8. UPPOLICE PORTAL ............................................................................................................. 18

1.5.9. MISSING PERSONS &UNIDENTIFIED DEAD BODIES WEBSITE ...................................................... 19

1.5.10. FORTNIGHTLY CRIME REPORT (FCR)..................................................................................... 19

1.5.11. FIRE ARM COORDINATION SYSTEM ........................................................................................ 20

1.6 GOALS OF THIS REQUEST FOR PROPOSAL (RFP) ....................................................................... 20

1.7 RFPISSUING AUTHORITY ..................................................................................................... 22

1.8 STRUCTURE OF THE RFP ....................................................................................................... 23

2. IMPLEMENTATION FRAMEWORK FOR CCTNSPROJECT.............................................................. 24

3. CORE APPLICATION SOFTWARE (CAS) .................................................................................... 25

4. GEOGRAPHICAL COVERAGE OF THE PROJECT ............................................................................ 35

4.1 ORGANISATION STRUCTURE OF UP POLICE ............................................................................... 35

4.2 RANGE OFFICES .................................................................................................................. 45

4.3 DISTRICT OFFICES................................................................................................................ 46

4.4 ADDITIONAL SPOFFICES ...................................................................................................... 47

4.5 CIRCLE OFFICES................................................................................................................... 48

4.6 POLICE STATIONS ................................................................................................................ 494.7 OFFICES TO BE COVERED UNDER CCTNSIMPLEMENTATION ....................................................... 51

5. SCOPE OF SERVICES FOR SYSTEM INTEGRATOR ......................................................................... 54

5.1 PROJECT PLANNING AND MANAGEMENT................................................................................. 55

5.1.1 SCOPE OF PROJECT MANAGEMENT ........................................................................................ 55

5.1.2 PROJECT DOCUMENTATION .................................................................................................. 56

5.2 PROCUREMENT AND IMPLEMENTATION OF PROJECT MANAGEMENT TOOLS .................................. 58


4/114



5.2.1 PROJECT MANAGEMENT TOOL .............................................................................................. 58

5.2.2 CONFIGURATION MANAGEMENT TOOL ................................................................................... 59

5.2.3 ISSUE TRACKER ................................................................................................................... 59

5.2.4 COMPLIANCE WITH INDUSTRY STANDARDS .............................................................................. 59

5.3 CONFIGURATION,CUSTOMIZATION AND EXTENSION TO CAS(STATE) .......................................... 60

5.3.1 GUIDELINES TO SYSTEM STUDY /DESIGN /RELEASE MANAGEMENT............................................ 615.3.2 CONFIGURATION OF CAS(STATE) TO STATES REQUIREMENTS ................................................... 66

5.3.3 CUSTOMIZATION OF CAS(STATE).......................................................................................... 66

5.3.4 EXTENSIONS TO CAS(STATE)................................................................................................ 67

5.3.5 CONTINUOUS IMPROVEMENT OF THE CAS(STATE)APPLICATION ENHANCEMENTS /EXTENSIONS .... 67

5.4 SUPPORT TO CASPILOT BY CENTRAL SDAIN UP .................................................................... 68

5.5 DATA MIGRATION/ DIGITIZATION OF HISTORICAL DATA............................................................. 68

5.6 SITE PREPARATION AND PROCUREMENT,DELIVERY,COMMISSIONING OF ITINFRASTRUCTURE AT

POLICE STATIONS AND HIGHER OFFICES ................................................................................. 70

5.7 CAPACITY BUILDING,CHANGE MANAGEMENT, AND COMMUNICATION &AWARENESS .................. 78

5.8 CO-ORDINATION AND MANAGEMENT OF NETWORK CONNECTIVITY .............................................. 80

5.9 SETUP AND MANAGEMENT OF ITINFRASTRUCTURE AT THE DATA CENTER AND DISASTER RECOVERY

CENTER............................................................................................................................. 82

5.10 HANDHOLDING SUPPORT...................................................................................................... 90

5.11 SUPPORT TO ACCEPTANCE TESTING,AUDIT AND CERTIFICATION.................................................. 92

5.12 SCOPE OF SERVICES DURING POST-IMPLEMENTATION (OPERATION &MANAGEMENT)PHASE......... 95

5.13 EXIT MANAGEMENT AND TRANSITION AT THE END OF CONTRACT PERIOD................................... 107

6 IMPLEMENTATION AND ROLL-OUT PLAN............................................................................... 109

6.1 PHASING STRATEGY FOR CCTNS ......................................................................................... 112


5/114



Abbreviations

Abbreviations Expanded

ADGP Additional Director General of Police

ADDITIONAL SP Additional Superintendent of Police

CAS Core application Software

CB CID Crime Branch - Criminal Investigation Department

CCIS Crime and Criminal Information System

CCTNS Crime and Criminal Tracking Network and Systems

CIPA Common Integrated Police Application

CO Circle Officer

DCRB District Crime Records Bureau

DGP Director General of Police

DIG Deputy Inspector General of Police

DSP Deputy Superintendent of Police

FIR First Information Report

GD General Diary

GO Gazetted Officer

GoI Government of India

GRP Government Railway Police

HQ Head Quarter

IGP Inspector General of Police


6/114




IO Investigating Officer

IPS Indian Police Service

IT Information Technology

MHA Ministry of Home Affairs

MIS Management Information Systems

MMP Mission Mode Project

NCRB National Crime Records Bureau

NeGP National e-Governance Plan

NGO Non-Gazetted Officer

NIC National Informatics Centre

NOC No Objection Certificate

OS Operating System

PC Personal Computer

PHQ Police Headquarter

PMIS Project Management Information System

PP Public Prosecutor

PPS Provincial Police Services

PS Police Station

RFP Request for Proposal

RI Reserve Inspector

RTI Right To Information


7/114




RTO Regional Transport Office

SCRB State Crime Records Bureau

SDA Software Development Agency

SHO Station House Officer

SI Sub Inspector (Context: Police Organization related)

SI System Integrator (Context: IT Services related)

SP Superintendent of Police

STF Special Task Force

SWAN State Wide Area Network

UAT User Acceptance Testing

UPPTS Uttar Pradesh Police Technical Services

UT Union Territory


8/114



1. PROJECT INTRODUCTION1.1CCTNSBACKGROUNDThe Police department and its functioning is an extremely critical and important part of the

State Administration in its responsibility to provide general services to the citizens and

maintain law & order and security in the State.

Availability of relevant and timely information is of utmost necessity in the operations of

Police, particularly in investigation of crime and in tracking & detection of criminals. Police

Organisations everywhere have been handling large amounts of information and huge

volume of records pertaining to crime and criminals. Information Technology (IT) can play avery vital role in improving outcomes in the areas of Crime Investigation and Criminals

Detection and other functioning of the Police Organisations, by facilitating easy recording,

retrieval, analysis and sharing of the pile of Information. Quick and timely information

availability about different facets of Police functions to the right functionaries can bring in a

sea change both in Crime & Criminals handling and related Operations, as well as

administrative processes.

1.1.1. CRIME AND CRIMINAL INFORMATION SYSTEM (CCIS)CCIS is an NCRB-driven program and was launched in 1990. CCIS was given for

implementation to the State Police Forces. Since then, it has been implemented in 35 states

and union territories and spans over 700 locations. Most of the state police headquarters and

district headquarters are covered by CCIS and so are some of the 14,000+ police stations in

the country.

CCIS is primarily an initiative to create crime- and criminals-related database that can be used

for crime monitoring by monitoring agencies such as National Crime Records Bureau (NCRB),

State Crime Records Bureaus (SCRB) and District Crime Records Bureaus (DCRBs) and to

facilitate statistical analysis of crime and criminals related information with the States and

monitoring agencies.


9/114



CCIS data is used for publishing online reports such as Missing Persons report and is also used

as the basis for online query facilities that are available through the NCRB website. In

addition, it is also used by NCRB to publish an annual nation-wide Crime Report.

CCIS was originally built on Unix OS and Ingres database, but has since been ported toWindows platform and has released its last three versions on Windows (the last release

having taken place in September 2002).

However, CCIS focuses exclusively in Crime and Criminals information and does not address

the other aspects of Police functioning. CCIS software was more an application designed for

supervisory officers at the office of the Superintendent of Police and above and, was not

meant for the usage at Police Stations level. This was not designed to capture the GD (General

Diary) routine, which is a mandatory requirement at the police station and other tasks. Even

after improvements in the software of CCIS made during 2001-02 which enabled Multi-lingual

support with web-based interface, it still did not cater to the requirements of the Police

Station applications.

1.1.2. COMMON INTEGRATED POLICE APPLICATION (CIPA)A feature common to most of the early efforts has been a predominant focus on collection of

data as required by the monitoring agencies and on specific functions such as records

management, statistical analysis and office automation; rather than on police stations, which

are the primary sources of crime- and criminals-related data generation.

In order to provide an application that supports police station operations and the

investigation process, and that is common across all states and union territories, MHA had

conceptualized the Common Integrated Police Application (CIPA) in 2004. It has been initiated

as part of the Modernization of State Police Forces (MPF) scheme of the Ministry of Home

Affairs. The aim of CIPA is to bring about computerization and automation in the functioning

at the police station with a view to bringing in efficiency and transparency in various

processes and functions at the police station level and improve service delivery to the

citizens.

Common Integrated Police Application (CIPA) started in the year 2004 after a detailed study

thereof by a Subgroup of domain and technical experts. The pilot project was launched in


10/114



Delhi in 2005. Computer hardware, software and technical assistance were provided to police

stations. 20% police stations have been covered under CIPA wherein, at present, FIRs are

being registered digitally and some events relating to investigations are also being captured.

So far about 2,760 police stations, out of a total of 14,000+ police stations across the country,

have been covered under the Scheme.

CIPA is a stand-alone application developed to be installed in police stations and to support

the crime investigation and prosecution functions. CIPA is a centrally managed application: an

application core centrally developed and is installed in police station. Any state-specific

customizations are evaluated and made on a need basis.

The core focus of the CIPA application is the automation of police station operations. Its core

functionality includes the following modules: (i) Registration Module (ii) Investigation Module

(iii) Prosecution Module. There is also a Reporting module that addresses basic reporting

needs. Benefits realized from CIPA include the ability to enter registration (FIR) details into

the system and print out copies and the ability to create and manage police station registers

on the system, etc.

CIPA is built on client-server architecture on a NIC Linux platform using Java and PostgreSQL

database.

Over a period of time, at one level, it was felt that, at this pace, it would take many yearsbefore all police stations could be covered and, at another level, that a standalone system of

this nature would have very limited utility.

1.1.3. NEED FOR CCTNSKeeping these aspects in mind, it was decided that there is a need for expanding the

functional applications, widening the territorial spread, and building in networking

capabilities in the system, both from the angle of Management Information Systems (MIS)

requirements and storage, collation, analysis and transmission/sharing of crime and criminals

related information at the police station, District, State and Central levels. In this background,

the Crime and Criminal Tracking Network and Systems (CCTNS) Scheme was conceived and

incorporated in the Eleventh Five Year Plan.


11/114



A need has been felt to adopt a holistic approach to address the requirements of the police,

mainly with relation to functions in the police station. There is also a need to strengthen the

citizen interfaces with the police. Interfaces need to be built with external agencies like

courts, transport authorities, hospitals, and municipal authorities etc. to be able to share

information between departments. Therefore, it becomes critical that information andcommunication technologies are made an integral part of policing in order to enhance the

efficiency and effectiveness of the Police Department.

In order to realize the benefits of e-Governance fully, it is essential that a holistic approach is

adopted that includes re-engineering and standardizing key functions of the police and

creating a sustainable and secure mechanism for sharing critical crime information across all

Police Formations. CCTNS has been conceptualized in response to the need for establishing

a comprehensive e-Governance system in police stations across the country.

The Ministry of Home Affairs has conceptualized the Crime & Criminals Tracking Network and

Systems (CCTNS) project as a Mission Mode Project under the National e-Governance Plan

(NeGP). This is an effort of the Government of India to modernize the police force giving top

priority enhancing outcomes in the areas of Crime Investigation and detection of Criminals; in

information gathering and its dissemination among various police Organizations and units

across the country and in enhancing Citizen Services.

1.2OVERVIEW OF CCTNSCCTNS aims at creating a comprehensive and integrated system for enhancing the efficiency

and effectiveness of policing through adoption of principles of e-Governance and creation of a

nationwide networking infrastructure for evolution of IT-enabled-state-of-the-art tracking

system around investigation of crime and detection of criminals. It aims to create

infrastructure and mechanism to provide the basis for evolution of an IT enabled stateofthe

art workflow (Processes) automation system in a planned manner from Police Station level

upwards and also provide public service delivery systems. It will not only automate police

functions at police station and higher levels but will also create facilities and mechanism toprovide public services like registration of online complaints, ascertaining the status of case

registered at the police station, verification of persons etc.

CCTNS will cover all the Police Stations in the States/UTs, and also the Circle offices, Sub-

Divisions, District headquarters, Range headquarters, Zonal IG offices and State/UT


12/114



headquarters. Necessary Hardware will be provided at all these locations including data

centers at State/UT and National headquarters. All these locations will be networked by

providing appropriate high-speed connectivity for data transfer and sharing of information

amongst various stakeholders.

1.3VISION AND OBJECTIVES OF CCTNSVision: To transform the police force into a knowledge-based force and improve the delivery

of citizen-centric services through enhancing the efficiency and effectiveness of the police

stations by creating a platform for sharing crime and criminal information across the police

stations in the country.

The overall objective of the MMP is based on enhancing the operational efficiency andeffectiveness of the police force in delivering the services.

The broad objectives of the project are as follows:

a) Improve Service Delivery to the Public

Citizens should be able to access police services through multiple, transparent, and easily

accessible channels in a citizen-friendly manner. The focus is not only to improve the current

modes of the service delivery but also provide alternate modes such as internet for the public

to communicate with the police.

b) Provide Enhanced Tools for Law & Order Maintenance, Investigation, Crime

Prevention, & Traffic Management

Law & Order Maintenance, Investigation, Crime Prevention, and Traffic Management are core

components of policing work. Information technology can both enable and improve the

effectiveness and efficiency of the core activities of the police. Police should be provided with

data amenable for easier and faster analysis in order to enable them to make better and

informed decisions.

c) Increase Operational Efficiency

Police should spend more time on the public facing functions. Information technology

solutions should help in reducing the repetitive paperwork/records and making the back-

office functions more efficient.


13/114



d) Create a platform for sharing crime & criminal information across the country

There is a critical need to create a platform for sharing crime and criminal information across

police stations within and between the different states in order to increase the effectiveness

in dealing with criminals across the state borders.

1.4DESIRED OUTCOMES OF CCTNSThe following are the expected benefits envisaged from successful implementation of the

CCTNS:

a) Benefits to Citizensi) Multiple channels to access services from police

ii) Simplified process for registering and tracking incidents, petitions and FIRs

iii) Simplified process for accessing general services such as requests for certificates,

verifications, and permissions

iv) Simplified process for registering grievances against police

v) Simplified process for tracking the progress of the case during trials

vi) Simplified access to view/report unclaimed/recovered vehicles and property

vii) Improved relationship management for victims and witnesses

viii) Faster and assured response from police to any emergency calls for assistance

b) Benefits to Police Departmenti) Enhanced tools for investigation

ii) Centralized crime and criminal information repository along with the criminal

images and fingerprints with advanced search capabilities

iii) Enhanced ability to analyze crime patterns, modus operandi

iv) Enhanced ability to analyze accidents and other road incidents

v) Faster turnaround time for the analysis results (crime and traffic) to reach the

officers on the field

vi) Reduced workload of the police station back-office activities such as preparation of

regular and ad-hoc reports and station records management

vii) Enhanced tools to optimize resource allocation for patrols, emergency response,

petition enquiries, and other general duties


14/114



viii) A collaborative knowledge-oriented environment where knowledge is shared

across the different regions and units

ix) Better coordination and communication with external stakeholders through

implementation of electronic information exchange systems

c) Benefits to Ministry of Home Affairs (NCRB)i) Standardized means of capturing the crime and criminal data across the police

stations in the country

ii) Faster and easier access to crime and criminal information across the country in a

manner amenable for trend and pattern analysis

iii) Enhanced ability to detect crime patterns and modus operandi across the states

and communicate to the state police departments for aiding in crime prevention

iv) The ability to respond faster and with greater accuracy to inquiries from theparliament, citizens and citizens groups; and to RTI queries.

1.5BACKGROUND OF ITSYSTEMS IN UTTAR PRADESH POLICESeveral initiatives have been introduced in the past in Uttar Pradesh State Police to leverage

IT in police functioning. Some of these initiatives include centrally initiated programs such as

the NCRB-led CCIS (Crime and Criminals Information System) and CIPA (Common Integrated

Police Application). This section explores the details of the initiatives in Uttar Pradesh.

1.5.1. CRIME AND CRIMINALS INFORMATION SYSTEM (CCIS)S. No. CRIME AND CRIMINALS INFORMATION SYSTEM (CCIS)

1 Project Description CCIS was launched in Uttar Pradesh in the year 1997 and

got operational in the year 2003. Currently, it is being

used in SCRB and all DCRBs. CCIS is a standalone

application; the data collected in different DCRB offices

are shared with SCRB using CDs and pen drives. CCIS

covers the 7 Integrated Investigation Forms.

2 Technical Details Operating System- Windows

Front End- VB

Back End- SQL


15/114



3 Application Integration No Application Integration

4 Data Migration Yes

5 Deployment SCRB & DCRB

1.5.2. COMMON INTEGRATED POLICE APPLICATION (CIPA)Uttar Pradesh has witnessed Phase I and II of CIPA implementation, phase I being launched on

1st

July, 2007. A total of 577 Police Stations have received computing infrastructure in two

phases of CIPA implementation (Phase I 137 PS; Phase II 440 PS). Funds for Phase III

Hardware have been released by MHA and cover 401 Police Stations in Phase III. In the first

phase, 6 Districts were provided with Hardware, CIPA Application and Training. A dedicated

CIPA operator had been assigned at each of the 137 Police Stations where the application was

commissioned. The CIPA Operator was trained on CIPA Software. Since UP Police wasventuring first time into the computerization of records, it was decided to implement only the

first module which was Registration. The numbers of PCs allotted in each Police Station were

dependent upon the number of Investigating Officers at the Police Station and it varied

between 3 and 5 PCs.

In May 2009, the 2nd Phase of CIPA was launched in 21 more districts. In this phase a total of

440 Police stations were provided with the IT hardware, application and training. Five PCs

were provided at each Police Station..

CIPA is built on client-server architecture on a NIC Linux platform using Java and PostgreSQL

database. CIPA application is not fully operational. Out of six modules viz. Registration,

Investigation, Prosecution, Daily Station Diary, Reporting and Information, only Registration

module is in use. Also, the usage of CIPA has had many challenges due to lack of skilled

manpower in many Police Stations. Further, the manual system of registration has continued

in parallel at times due to breakdown in Computers or UPS and the scarcity of power.

Site preparation was funded for all the police stations covered in CIPA Phase 1, 2, and 3.

S. No. COMMON INTEGRATED POLICE APPLICATION (CIPA)

1 Project Description Uttar Pradesh has witnessed Phase I and II of CIPA

implementation, phase I being launched on 1st

July,

2007. In total 577 Police Stations had received


16/114



computing infrastructure in two phases of CIPA

implementation (Phase I 137 PS; Phase II 440 PS).

2 Technical Details Operating System-Linux

Front end- Java

Backend- Postgres SQL

3 Application Integration No application integration by SI.

4 Data Migration Yes. Data migration to be done by SI.

5 Deployment Police Stations (577) across State

1.5.3. MOTOR VEHICLE COORDINATION SYSTEMS. No. MOTOR VEHICLE COORDINATION SYSTEM

1 Project Description MVCS supports police department on managing

information of lost/stolen/recovered vehicles along with

vehicles involved in crime. This facilitates police

personnel on cross verification of vehicles across the

country and equips police to provide quick services to

citizen.

2 Technical Details Windows based, Front End-VB, Back End-SQL

3 Application Integration No application integration

4 Data Migration Yes

5 Deployment SCRB, Lucknow

1.5.4. NOMINAL ROLL SYSTEM

S. No. NOMINAL ROLL SYSTEM

1 Project Description The Nominal Roll System was launched in Feb 2008.

Main features are listed below:

Its a web-enabled software used for retrieving

bio-data of the non-gazetted police personals

List of the selection/super-selection grade

List of persons of the specific blood group

List of the employees on the basis of


17/114



rank/district/age /suspension etc.

List of the employees posted at one Unit from a

long duration

List of the employees to be retired can be

obtained

2 Technical Details Web enabled, Front End- PHP, Backend : SQL

3 Application Integration None required.

4 Data Migration Yes. To be done by SI.

5 Deployment Web based application accessible from all locations

1.5.5. PERSONNEL INFORMATION SYSTEMS. No. PERSONNEL INFORMATION SYSTEM

1 Project Description Implemented in 1986, Personal Information System is a

standalone system with Windows OS. The basic features

are:-

It stores the Personal Info of IPS/PPS officers

posted in the state

It stores the up to date details of transfer and

posting of each and every IPS/PPS officer.

2 Technical Details Windows based standalone application, Front End - VB,

Backend : MS Access

3 Application Integration Not required.

4 Data Migration Yes. To be done by SI.

5 Deployment UP Police Technical Services

1.5.6. PORTRAIT BUILDING SYSTEMS. No. POTRAIT BUILDING SYSTEM

1 Project Description This application has been designed by NCRB to acquire

sketch of criminal or lost person so that department can


18/114



track criminals or lost person according to the designed

sketch. Portrait Building System is a standalone system

on Windows OS. The basic features are:-

Making a sketch of the criminals by the

computer with the help of the eye-witnesses.

Shortlisting of the criminals with the help of the

sketch

Used as an evidence for the arrest.

375 Personnel have till date been trained on this

software and over 1300 criminal portraits are available.

2 Technical Details Windows based application, Front End-VB, Back End-MS

Access

3 Deployment District Offices

1.5.7. UPPOLICE PAY ROLL SYSTEMS. No. UP POLICE PAY ROLL SYSTEM

1 Project Description Pay Roll System provides automated salary calculation

and generation of pay bills and different schedules

along with pay slips. The application is windows basedand is deployed at all police stations across the state.

2 Technical Details Windows based (decentralized application)


1.5.8. UPPOLICE PORTALS. No. UP POLICE Portal

1 Project Description UP Police Web Portal is complete informative and

service portal towards police personnels, citizens, and

Government departments. Portal has all the information

of initiatives towards Police personnel, Citizens, and

government. Portal has email interface for police

personnel, complaint logging facility and directives for


19/114



citizens. Portal consist all the information of posted IPS

and Non IPS cadre officials, circulations of tenders,

Traffic education, welfare activities, citizen rights, duty

of citizens etc.

2 Technical Details Web based application, Front End-Asp, Back End-MS

Access

3 Deployment Across all locations

1.5.9. MISSING PERSONS &UNIDENTIFIED DEAD BODIES WEBSITE

S. No. Missing Persons & Unidentified Dead Bodies Website

1 Project Description The website (www.upmissingpersons.in) was launched

on 24-10-2007 by orders of High Court, Allahabad.

Information obtained about every Missing Person/

Unidentified Dead Body is given a unique ID on the

website. The website also has provision for uploading

the scanned image of the Missing Person/ Unidentified

Dead Body. The database is maintained by SCRB,

Lucknow.

As per the records, details of 17817 missing persons and

8570 dead bodies are posted at the website from 2007

to 2011.

2 Technical Details Hindi Unicode

3 Deployment SCRB

1.5.10.FORTNIGHTLY CRIME REPORT (FCR)S. No. FCR

1 Project Description This application is based on Visual Basic and generates

Fortnightly Crime Reports. The data generated through
http://www.upmissingpersons.in/http://www.upmissingpersons.in/http://www.upmissingpersons.in/http://www.upmissingpersons.in/


20/114



this application can be imported in a excel sheet which

is further shared through CDs.

2 Technical Details Windows based, Front End-VB


1.5.11.FIRE ARM COORDINATION SYSTEMS. No. Fire Arms Coordination System

1 Project Description The application has been developed by NCRB to keep a

record of stolen & recovered fire arms. The data is

manually filled in forms at district and sent to SCRB for

consolidation. The consolidated data is published at

National Crime Record Bureau Website. The application

is not web enabled.

As per the records, around 737 arms were stolen and

990 arms were recovered during 2005 to 2010.

2 Technical Details Windows based application, Frontend: VB, Backend : MS

Access

3 Deployment SCRB

1.6GOALS OF THIS REQUEST FOR PROPOSAL (RFP)The primary goal of this RFP is to solicit proposals from the interested bidders to be selected

as the System Integrator (SI) for the State of UP through a competitive bidding process. This

volume of RFP intends to bring out all the details with respect to the solution and other

requirements that are deemed necessary to share with the potential bidders. The goals of RFP

are further elaborated below:

To seek proposals from potential bidders for providing the bundle of services in

implementing and managing the CCTNS solution in the State. To understand from the bidders how they propose to meet the technical and

operational requirements of CCTNS.

To ascertain how potential bidders propose to deliver the services and sustain the

demand and growth in the requirements.


21/114



To ascertain from bidders on how they will ensure scalability and upgradeability of the

infrastructure and solution proposed to be deployed.

To understand from the bidders as to how they intend to innovate further on this

service delivery model.


22/114



1.7RFPISSUING AUTHORITYThis Request for Proposal (RFP) is issued by the Uttar Pradesh Police Technical Services

(UPPTS) which is headed by the Additional Director General of Police, Technical Services, UP.

State of UP (through CCTNS Apex Committee and Empowered Committee) shall be the final

authority with respect to qualifying a bidder through this RFP. Their decision with regard to

the choice of the SI who qualifies through this RFP shall be final and the State reserves the

right to reject any or all the bids without assigning any reason. The State further reserves the

right to negotiate with the selected agency to enhance the value through this project and to

create a more amicable environment for the smooth execution of the project.

Sl. No. Item Description

1 Project Title E-Governance Mission Mode Project on Crime &

Criminal Tracking Network and Systems for UP

Police

2 Project Initiator Details

Department UP Police Technical Services

Contact Person Shri Arun Kumar, Inspector General of Police

UP Police Technical Services, Uttar Pradesh

Contact Details 4th

Floor, Jawahar Bhawan, Ashok Marg, Lucknow,

Uttar Pradesh, PIN 226001

Phone: 0522 2286309

Fax: 0522 2286615

Email: [email protected]


23/114



1.8STRUCTURE OF THE RFPThe Request for Proposal or RFP (this document) for selection of State System Integrator (SI)

is segregated into the following three volumes:

Volume I: Scope of Services

Volume I of RFP intends to bring out all the details with respect to functional and

technical requirements along with details on scope of services required from the State System

Integrator, implementation model, and non-functional requirements that UP Police Technical

Services deems necessary to share with the potential bidders.

Volume II: Commercial and Bidding Terms

Volume II of the RFP details the General Terms & Conditions with respect to the bid process

management including bid submission forms to be adopted for the proposed project.

Volume III Draft Contract

Volume III of the RFP details out the Draft Contract for the proposed engagement outlines the

contractual, legal terms & conditions applicable for the proposed engagement.

This is the Volume I of the RFP.


24/114



2. IMPLEMENTATION FRAMEWORK FOR CCTNSPROJECTCCTNS would be implemented in a way where the State will play a major role. CCTNS would

be implemented in alignment with the NeGP principle of centralized planning and de-centralized implementation. MHA and NCRB would play a key role in planning the program

in collaboration with the Police leadership within States, in the development of a few core

components and in monitoring and reviewing the program. However, the State would drive

the planning and implementation of the project at the State level.

The role of the Centre (MHA and NCRB) focuses primarily around planning, providing the core

application software (CAS) which is to be configured, customized, enhanced and deployed in

States, managing and monitoring the program at a higher level. States would drive the

implementation at the State level and would continue to own the system after deployment.

The implementation of CCTNS would be taking an integrated service delivery approach

rather than that of procurement of hardware and software.

In line with bundling of services concept, Uttar Pradesh will select one System Integrator

(SI) who would be the single point of contact for the Uttar Pradesh Police for all the

components of CCTNS. These components include the customization of Application (the

changes made to the core application provided by MHA), hardware and associated services

such as operation and maintenance, Capacity Building and Handholding, etc. Following broad

level services are to be provided by the System Integrator:-

Program Planning and Management

Configuration, Customization and Extension of CAS State and integration with CAS

Center and External Agencies

Site preparation at Police Station and Higher offices

Infrastructure at Client locations

IT infrastructure at the Data Center and Disaster Recovery Center

Data migration and data digitization

Migration of CIPA and CCIS enabled Police Stations / Higher offices to CCTNS

Design, execution and management of Change Management Plan for project

Capacity Building

Handholding support

Adherence to standards


25/114



3. CORE APPLICATION SOFTWARE (CAS)The CCTNS application software will contain a core for the States that is common across all

35 States and UTs. The CCTNS Core Application Software (henceforth referred to as CAS) will

be developed at NCRB and provided to States and UTs for deployment. Each State would

customize the CAS according to their unique requirements and thereafter commission the

same. States and UTs also have an option to develop and deploy additional applications over

and above the customized CAS. The choice of such applications lies exclusively with the State.

This section provides the details of the CAS (State) and CAS (Center) that will be developed by

the Software Development Agency (SDA) at the Center. The details provided here should be

read in conjunction with the RFP and the associated addendums issued by NCRB for the

selection of the Software Development Agency for the Design, Development and

Management of CCTNS Core Application Software (CAS).

The CCTNS application software can be conceptualized as comprising different services that

fall under two broad categories, CAS (Center) and CAS (State).

CAS (Center)

CAS (Centre) would cater to the functionality that is required at the GoI level (by MHA and

NCRB). CAS (Centre) would enable NCRB to receive crime and criminals related data from

States in order to organize it suitably to serve NCRBs requirements and to provide NCRB with

the analysis and reporting abilities to meet their objective as the central level crime and

criminals data repository of the nation. This would address the crime and criminals related

information needs of MHA, NCRB, the Parliament, and central government ministries and

agencies, citizens and citizen groups. CAS (Centre) also facilitates the flow of crime and

criminal information on as needed basis. CAS (Centre) will be developed and deployed at

NCRB. Also, CAS (Centre) is expected to interface with external agencies such as passports,

transport authorities, etc.

Overview of Services for CAS (Center)

i) State-SCRB-NCRB Data Transfer and Management

The service shall enable the NCRB to receive, transform, and collate the crime, criminal,

and related data from States/UTs, to organize it suitably to serve NCRB requirements.


26/114



Overview of Services for CAS (Center)

ii) Crime and Criminal Reports

The service shall enable authorized personnel to generate the reports and perform

analysis on the central crime, criminals, and related data repository of the nation.

iii) Crime and Criminal Records and Query Management

The service shall enable the authorized personnel to view various registers and perform

basic and advanced queries on the central crime, criminals, and related data repository of

the nation.

iv) Talaash Service

The service will enable the user to search for missing persons across a central/ national

database.

v) Person of Interest

The service will enable the user to search for persons of interest such as persons wanted

on outstanding warrants, accused, charged habitual offenders, convicts, etc. across the

national database.

vi) Registered Vehicle and Vehicle of Interest Service

The service will enable the user to search for registered vehicles and vehicles of interest

such as, missing / stolen vehicles, abandoned / unclaimed vehicles, and vehicles involved

in traffic incidents across the national database.

vii)Publication Service

This functionality will help the NCRB to publish the periodic crime reviews to the NCRBportal.

viii)NCRB Citizen Interface

The service shall enable the citizens to access/ search the NCRB National Database on the

data (ex, Stolen Vehicles / Property, Missing Persons, etc.) that is approved to be made

accessible to public.

ix) NCRB Interface for RTI

Due to the sensitivity of the information that pertains to national security and harmony,

this service shall enable a limited and restricted access to the authorized externalstakeholders to search the NCRB National Database, upon submission of any RTI requests.

CAS (State)

CAS (State) covers functionality that is central to the goals of CCTNS and is common to all

States and UTs. It would focus primarily on functionality at police station with special


27/114



emphasis on crime investigation and criminal detection. This part would be developed at

NCRB and provided to the States and UTs for configuration, customization and enhancements

/ extensions. The State would determine the requirements for configuration, customization

and enhancements/ extensions. The following are the main function blocks that would

comprise CAS (State): Registration

Investigation

Prosecution

Records Management

Search and Basic Reporting

CAS (State) will also include the functionality required at Higher Offices such as State Police

HQ, Range Offices, District HQ and SCRB.

It is envisioned that CAS (State), once operational, will significantly enhance the outcomes incore police functions at Police Stations. It will do so primarily through its role- and event-

orientation, that helps police personnel (playing different roles) in more effectively

performing their core functions and that relieves police personnel from repetitive tasks that

claim much of their time while returning low or no value.

In order for CAS (State) to achieve the above goals, it is envisaged to meet the following

requirements:

It will lay special emphasis on the functions at police stations with focus on usability

and ease of use of the application.

It will be designed to provide clear and tangible value to key roles at the Police

Station: specifically the SHO (Station House Officer), the IO (Investigation Officer) and

the Station Writer.

It will be event and role-driven.

It will be content/forms-based, with customized forms based on requirements.

It will be a flexible application system where actions on a case can be taken as

required without rigid sequence / workflows.

It will eliminate the need for duplicate and redundant entry of data, and the need for

repetitive, manual report preparation , thus freeing valuable time and resources for

the performance of core police functions

It will be intelligent and help police perform their roles by providing alerts, highlighting

key action areas, etc.


28/114



It will provide the ability to view and exchange information amongst Police Stations,

between Police Stations and other Police formations and with external entities

including citizens.

It will ensure that relevant reporting and data requirements of higher offices must be

met at the State Data Centre/SCRB level and not percolate to the police station level.

It will ensure central facilitation and coordination; however CAS (State) will be

primarily driven and owned by States where States can configure and customize the

CAS for their unique requirements without the intervention of the central entity.

Overview of Services in CAS (State)

i. Citizens Portal Service

This service shall enable Citizens to request services from Police through online petitions

and track status of registered petitions and requests online. Citizens requests/servicesinclude passport verification services, general service petitions such as No Objection

Certificate (NOC) for job, NOC for vehicle theft, NOC for lost cell phone/passport, Licenses

for arms, processions etc.

ii. Petition Management Service

The service shall enable the police personnel to register and process the different kinds of

general service petitions and complaints.

iii. Unclaimed / Abandon Property Register Service

The service shall enable the police personnel to record and maintain unclaimed/abandoned

property registers and match unclaimed/ abandoned property with property in lost/stolen

registers.

iv. Complaint and FIR Management Service

The service shall enable the police personnel to register and process the complaints (FIR for

cognizable complaints, Non-Cognizable Report for non-cognizable, Complaint Report for

genera complaints, etc.) reported by the public.

v. PCR Call Interface and Management Service

The service shall enable the police personnel to register and process the complaints as

received through the Police Control Room through the Dial 100 emergency contact number.

vi. Investigation Management Service

The service shall enable the police personnel to process the complaints through capturing

the details collected during the investigation process that are required for the investigation

officer to prepare a final report.


29/114




vii. Court and Jail Interface and Prosecution Management Service

The service shall enable the police personnel to interface with the courts and jails during the

investigation process (for producing evidence, producing arrested, remand etc.) and during

the trial process.

viii. Crime and Criminal Records and Query Management Service

The service shall enable the police personnel to view various registers and perform basic

and advanced queries on the crime and criminal information.

ix. Police Email and Messaging Service

The service shall enable the police personnel to send / receive official as well as personal

correspondence.

x. Periodic Crime, Law and Order Reports and Review Dashboard Service

The service shall enable the police personnel to view relevant reports and dashboards and

to conduct periodic crime, and law & order reviews of the police station(s) under the

officers jurisdiction.

xi. Notification of Alerts, Important Events, Reminders and Activity Calendar or Task

Services

The service shall capture / generate the required alerts, important events, reminders,

activity calendar and tasks.

xii. State-SCRB-NCRB Data Transfer and Management Service

The service shall enable the States to collate, transform and transfer the crime, criminal, andother related data from state to NCRB.

xiii. State CAS Administration and Configuration Management Service

The service shall enable the individual State to configure/ customize the application to suit

to their unique requirements.

xiv. User Help and Assistance Service

The service shall enable the end user to view the help manuals of the application and in

guiding the end user in using the application.

xv. User Feedback Tracking and Resolution Service

The service shall enable the police personnel in logging the issues/defects occurred while

using the system.

xvi. Activity Log Tracking and Audit Service

The service shall capture the audit trail resulting from execution of a business process or

system function.


30/114




xvii. User Access and Authorization Management Service

The service shall enable the administrative user in setting the access privileges and will

provide authentication and authorization functionality

DEVELOPMENT OF CCTNS CORE APPLICATION SOFTWARE (CAS)

CAS (Centre) and CAS (State) will be developed at NCRB under the overall guidance and

supervision of MHA and NCRB. NCRB, on behalf of MHA, has engaged a professional software

development agency (SDA) to design and develop CAS (Centre) and CAS (State) and offer

associated services. The SDA would enhance and maintain CAS (Centre) and CAS (State) until

the end of the engagement with NCRB and subsequent to that, CAS (Centre) and CAS (State)

would be managed by NCRB under the guidance of NIC, DIT and MHA.

CAS (State) would be built as a platform at NCRB addressing the core requirements of thePolice Station to provide a basic framework to capture and process crime and criminal

information at the police station while providing the States with the flexibility to build their

state specific applications around it and in addition to it. CAS (State) will be provided to States

for deployment. Each State would customize the CAS according to their unique requirements

and thereafter commission the same. A bulk of the functionality would be added at States

discretion and would be added as extensions to the CAS (State) by the System Integrators (SI)

chosen by the States.

In order to achieve the above stated goals of simultaneously ensuring consistency and

standardization across States (where necessary and possible), and enabling States to meettheir unique requirements, CAS will be built as a highly configurable and customizable

application. CAS would therefore be a product-like application that could be centrally

managed and at the same time customized to meet the unique requirements of the States

and deployed in all States.

In order to achieve the key CCTNS goal of facilitating the availability of real time information

across police stations and between police stations and higher offices, CAS would be built as a

web application. However, given the connectivity challenges faced in a number of police

stations, especially rural police stations, the application must be built to work in police

stations with low and/or unreliable connectivity.

TECHNOLOGY STACK FOR CAS (State) AND CAS (CENTER)

CAS (State) will be developed in two distinct technology stacks by the Software Development

Agency at the Center. The details of the Technology Stacks are provided as an Annexure to


31/114



this RFP. SI shall procure all necessary underlying solution components required to deploy

CAS (State) solution for the State (Please Refer: Annexure 02 Technology Stacks for CAS

(State) and CAS (Centre)).

ROLE OF SOFTWARE DEVELOPING AGENCY (SDA) IN SUPPORTING CAS

The SDA will provide Services for CAS (State) for a period of three (3) years followed by two

optional one-year periods from the date of successful completion of the CAS (State)

Certification. The decision on the two optional one-year periods will be taken in entirety by

NCRB. During the contract period, the SDA shall offer the following services:

Application Management Services for CAS (State) and CAS (Center)

Technical Program Management of Implementation of CAS (State) for all 35

States/UTs throughout the duration of the engagement with NCRB/MHA.

Each of these activities is detailed out below:

Application Management Services for CAS (State) and CAS (Center)

The SDA shall provide Application Management services to the CAS (State) and CAS (Center).

The application management services include the following:

Provision of bug fixes, minor changes, error resolutions and minor enhancements.

Minor enhancements (the usual run-of-the-mill enhancements and not the ones

identified as part of Continuous Improvement).

Change request management based on feedback from the users. Release Management; Version control of CAS (State) to be managed centrally, with

state-specific configuration incorporated.

Routine functional changes.

Any changes to CAS code that may be required because of patches to licensed

software being used (if any).

Updating and maintenance of all project documents.

SI shall be responsible for application management services and maintenance support

for additional applications, customizations and extensions at the State.All planned changes to the application, especially major enhancements and changes in

functionality that are deviations from the signed-off FRS/SRS, shall be coordinated within

established Change control processes to ensure that:

Appropriate communication on change required has taken place.

Proper approvals have been received from CAS Core Group/CTT/CPMU.


32/114



Cost and effort estimate shall be mutually agreed upon between SDA and NCRB

The SDA will define the Software Change Management and version control process and

obtain approval for the same from NCRB. For all proposed changes to the application, the SDA

will prepare detailed documentation including proposed changes, impact on the system in

terms of functional outcomes/additional features added to the system, etc.

Technical Program Management of Implementation of CAS (State)

After successful certification, the SDA will hand over the certified CAS (State) to States

through NCRB. While NCRB will facilitate the transfer, the successful transfer of CAS to States

on time is SDAs responsibility. During the period of CAS Solution Design and Development

and the Operations and Maintenance phase following that, the SDA shall provide technical

program management services in implementing CAS in States. Through the Technical Program

Management, the SDA shall extend all the necessary support to the State SI and ensure that

the SI successfully configures, customizes and deploys CAS (State ) in States. The SDAs

Technical Program Management responsibilities include but are not limited to:

Preparation of technical manuals to enable the SI to configure, customize, enhance

and deploy CAS in States; to be made available to SIs through the CAS online

repository managed by the SDA.

Preparation of CAS Implementation toolkits that comprehensively covers details on

all the aspects of the CAS (State) and CAS (Centre) applications including but not

limited to technical details of CAS, configuration, customization, and extension details,

infrastructure sizing details, installation, commissioning, maintenance, infrastructureenvironment tuning, and performance tuning details that are required for the SI to

successfully commission the CAS (State) application in the State, integrate CAS (State)

with external agencies and third party solutions in the State and integrate CAS (State)

with CAS (Centre) to seamless transfer the required data to NCRB. The

implementation toolkit shall also include the following:

o All completed and updated training and support material needed for

customizing and deploying CAS

o All completed and updated project documents including FRS, SRS, HLD, LLD

and Test Plans

o Relevant software assets/artifacts (including configuration utilities / tools,

deployment scripts to SIs to deploy CAS (State) in States)

o Relevant standards and design guidelines to the SI for customization, further

enhancements, and integration of the application with external systems and

third party components that will be implemented by the SI at the State.


33/114



Conduct of direct knowledge transfer through monthly contact sessions at NCRB

covering all State SIs during the contract period. During the contact sessions, the SDA

shall conduct structured training sessions on the CAS Implementation Toolkit prepared

by the SDA.

Dedicated Points of Contact: Members of the SDAs team shall act as points ofcontacts for the State level SIs. The number of States serviced by each SDA contact

person shall be determined in consultation between the CAS Core Group and the SDA.

The point of contact will be responsible for addressing queries from an SI and in

meeting SLA targets (in responding to States needs).

Helpdesk Support: SDA shall provide Helpdesk support to the State SIs during

customization, deployment and stabilization phases with 8 contact hours (during

normal business hours of 10 AM to 6 PM), 6 days (Monday through Saturday, both

included). The SDA shall deploy a team of at least 5 qualified and certified resources in

NCRB to address the questions from the SIs.

Deployment Scripts: The SDA shall develop the necessary deployment scripts to

deploy CAS (State) in States and provide the same to State SIs.

Data Migration Utility: The SDA shall develop a Data Migration Utility/application with

all the formats and tools to load the data into the State databases. This will be

provided to States and will enable the SIs to migrate data from legacy/paper based

systems to the CAS databases.

Language Localization Support: Proving interface in local languages is a key

requirement of CAS (State). The SDA shall build CAS (State) with interfaces in English

and Hindi; and also build CAS (State) in such a way that it can be configured for

interfaces in other local languages at the State level by the SIs. In addition, the SDA

shall assist the SIs in customizing CAS (State) to support local language interface and

ensure the development of interface in local languages.

Supporting the SI to ensure that the CAS (State) that is configured and customized by

the SI in the State successfully passes the User Acceptance Testing (UAT) milestone.

o Configuration of CAS (State)

o Customization of CAS (State)

o Data Migration of CAS (State) related data from the legacy systems and / or

manual records to CAS (State)

o Infrastructure Sizing related to CAS (State)

o Commissioning and Deployment of CAS (State)

o Infrastructure Environment Performance Tuning related to CAS (State)

o Maintenance of CAS (State)


34/114



o Integration of CAS (State) with external agency solutions

o Integration of CAS (State) with additional solutions being integrated by the SI

at the State.

Seamless data exchange from CAS (State) to CAS (Centre)

Troubleshooting, resolution and escalation with State SIs; and ownership of end-to-

end data exchange between the CAS (State) and CAS (Centre) needs to ensure

seamless and real-time data exchange.


35/114



4. GEOGRAPHICAL COVERAGE OF THE PROJECT4.1ORGANISATION STRUCTURE OF UP POLICEUttar Pradesh Police (UPP) is the largest police force in the world working under a single

command. The Uttar Pradesh Police was formed in 1861 when the Indian Police Act came to be

operational. The Headquarters of the Uttar Pradesh Police is located in Allahabad. There are a

total of 18 Police ranges in the state of Uttar Pradesh. Each range is headed by an officer of the

rank of Inspector General of Police/ Deputy Inspector General of Police.

A special Zone has been created to supervise the work of Meerut and Saharanpur. Each Police

range is constituted of around 3 to 5 districts. There are totally 72 Police districts in the state. Ineach district the head of the Police is the Deputy Inspector General of Police/ Senior

Superintendent of Police/ Superintendent of Police who is always an officer of the Indian Police

Service. In discharge of his duties he is assisted by Additional Superintendents of Police (Addl.

S.P.), Deputy Superintendents of Police (Dy. S.P.) who are officers of the Provincial Police

Service/Uttar Pradesh State Police Service. The number of Addl. S.Ps and Dy. SPs varies with the

size, population, police work or nature of police work in different districts. The number of Addl.

S.Ps and Dy. S.Ps in districts like Lucknow, Kanpur Nagar, Agra, Varanasi, Meerut, and Allahabad

is considerably more than other districts. Whereas in smaller districts like Baghpat, Kannauj,

Mahoba, Chandauli the number of officers from state police service is relatively lesser.

The number of Addl. SPs in larger / important districts go up to 5 in number and in smaller

districts, it is usually 1 Addl. SP Office.


36/114



Organisational structure of the UP Police is shown below -

Organisation Structure

Functions of Uttar Pradesh Police:

Personnel / Karmik: The personnel department at the DGP office keeps records of the

personnel files and service records. The functions of this branch include administration,

selection, recruitment/ promotions / disciplinary legal case, accounts and welfare activities of

Police Department.

Crime Branch - Criminal Investigation Department (CBCID): CID is the branch that deals with

criminal investigation of important cases which are transferred from the District Police to this

unit by the State Government. This unit also has the Narcotics Cell that deals with Narcotics /

Drugs related offences and crimes.


37/114



State Crime Record Bureau (SCRB): SCRB gathers all statistical data about crime from all over

the State and analyses the same. Carefully maintained data helps in furnishing a clue to the

probable identity of the criminal. It keeps in constant touch with the National Crime Records

Bureau and exchanges data. The SCRB is under the UP Police Technical Services which is

working as a nodal agency for the work of computerization in Uttar Pradesh. The SCRB receivesdata in physical formats from the range offices and consolidates it in digital form and shares the

information with NCRB through email/CDs.

Public Grievances (Complaint): In this branch various complaints pertaining to police from all

sources viz. President's Secretariat, Prime Minister's Office, Secretariat, Ministers, MP/ MLAs.

National/ State Human Rights Commission, Women/ Minority Commission etc. are registered,

enquired into and appropriate action is taken. Complaint against any police officer of the Uttar

Pradesh Police may also be lodged here. Status of the complaint may be checked at any time by

the complaint ID number.

Government Railway Police: Government Railway Police (GRP) needs information to take care

of the crimes and complaints related to the railways. This Branch of the State Police is involved

in the investigation, detection and prosecution of the offences concerning the railways within

the State of U.P. and also coordinates with the GRP of the adjoining States and the Railway

Protection Force. This Branch also prepares a detailed statement of the crime situation and

important happening related to its field of functioning annually.

Forensic Science Laboratory (FSL): The Forensic Science Laboratory fulfills the forensic/

scientific requirements for investigation of criminal cases. FSL Units are expected to cater to the

needs of all the districts in the State. An Explosive division was also sanctioned for undertaking

the examination of exploded material. The collection of important clue materials from the

scenes of crime is done for their examination in these laboratories. Apart from the FSL

Headquarters in Lucknow, there are two laboratories one in Agra and other in Varanasi.

Finger Printing Bureau (FPB): The records of finger prints of convicted persons are maintained

in the Finger Print Bureau under specific schedule of offences. The records are stored in two

categories- Ten digit Finger print records using Henry system of classification for personal

identification and single digit records using Bartley system of classification for scene of crime

print identification.


38/114



Police Economic Offences Wing (EOW): The Economic Offences Wing (EOW) came into

existence in 1970, as a part of CID. In 1977, it became a separate specialized investigation

branch of U.P. Police.

EOW conducts Investigation and Prosecution of cases of cheating, fraud and misappropriation

of government money concerning the following departments:

Forest,

Excise

Transport

Agriculture

Food and Civil Supplies

Panchayati Raj

Local Bodies

Minor Irrigation

Industries

Sales Tax

Government can also entrust this agency with cases concerning other departments and private

persons, depending upon the ramification of the economic offences committed. The EOW also

collects intelligence regarding loss of Govt. Revenue and brings such cases to the knowledge of

the Govt. for follow up action.

EOW is headed by an ADG. This wing has five Sector offices out of which Lucknow and H.Q.

Sector are located at Lucknow and one Sector each at Meerut, Kanpur and Varanasi. Each

Sector is headed by a SP.

A Special Cell to deal with cases of Non-Banking Finance Companies, Fake Currency, Cyber

Crime and Copyright Act has also been established with the EOW since 2000. The Special Cell

operates from the headquarters coordinates this work among the districts of U.P. as the nodal

agency for fake currency / fake stamp papers / non-banking financial companies (NBFCs) etc.

The EOW reports directly to the Gopan Dept. (Section-8 of Home dept.) and most cases arereferred to the Organisation by this department. However, cases related to fake currency / fake

stamp papers / NBFCs can also be referred directly by D.G.P., U.P.

Anti-Corruption Organisation (ACO): Anti-Corruption Organisation takes up Enquiry,

Investigation of following nature:

1. Corruption


39/114



2. Extortion

3. Deliberate revengeful and harassing attitude of the Police Officer

4. Willful and mala fide use of special emergency powers with ulterior motive

The power of Anti-Corruption Organisation extends to the collection of intelligence and laying

of trap against the corrupt government servant on its own with regard to non Gazetted officersof police and others Govt. department. For Gazetted officers of all department previous,

permissions of Government is required for laying traps.

Police Special Enquiries: Special Enquiries Cell was created vide Go No. 2407 / II-GA-512(4)73,

dated 8.5.73 as part of DGP Head Quarters, UP

Main thrust of this Organisation is to monitor atrocities cases on SCs/STs as enumerated in

Untouchability Offences Act 1955 which was enlarged to cover many more offences in 1976,

and it was titled as Protection of Civil Rights Act 1955.

The SC/ST (Prevention of Atrocities) Act 1989 was notified on 12 September, 1989 and

subsequently rules under this were made on 31.1.1995 which were duly accepted by the State

Govt. of U.P. vide order No. 6736KHA / VI-4-95-661 G / TC dated 27.9.95.

Special Enquiries Cell is headed by Addl. Director General of police w.e.f. 22.4.95.

The Special Enquiries Cell is assigned the following Functions:

Action on applications received from members of SC/ST against non SC/ST persons.

To ensure prompt investigation of cases registered by members of SC/ST against non

SC/ST persons.

To ensure protection of members of S.C. /S.T.

To ensure prompt action on complaints of unauthorised possession of land

belonging to members of SC/ST.

To enquire into news-items pertaining to Atrocities on SC/ST.

To ensure action against Government Servants who neglect the interest of the

members of SC/ST. To ensure that victims of Atrocities are given monetary help promptly.

Special Investigation Branch Cooperative (SIB Coop.): The Special Investigation Branch

(Cooperative) was created in the year of 1971 vide G.O. No. Coop(kha)Deptt.No.3019/12C-

145/16/69 dated June 29th, 1971 to investigate the cases of misappropriation & embezzlement

of Government funds in cooperative Departments. This was initiated because a large number of


40/114



investigations pertaining to various cooperative societies were pending with District Police and

the District Police did not have sufficient time to investigate such complicated & technical

investigations. Thus the Government setup this branch and attached it with Crime Branch- CID,

UP

The limit and jurisdiction of the cases has been indicated vide G.O. No. 1249/12C-108/76 dated

29th July, 1997 and G.O. No. 7.49-2-108./76 dated 25th June, 2003. They are:

The cases registered after the complete enquiry by cooperative department.

The cases registered after the examination of special audit reports prepared by

cooperative department.

The cases registered by the SIB (Cooperative), CID,UP

The cases which are sent by Govt. to SIB (Cooperative).

The HQ of SIB (Cooperative), UP is located at Lucknow and has nine regional offices situated at

Lucknow, Bareilly, Agra, Jhansi, Meerut, Faizabad, Gorakhpur, Kanpur and Varanasi.

Uttar Pradesh Vigilance: Vigilance Departments work involves keeping watch over public

servants of doubtful integrity, gathering information, scrutinizing complaints against public

servants about corruption, conducting enquiries / investigations and advising various

Government Department / Agencies about matters related to corruption etc. It is a specialized

agency to enquire / investigate into corruption and other related matters involving public

servants.

Special Task Force: The Special Task Force was created with the following purposes:

1. Collection of Intelligence about Mafia gangs and intelligence based action against such

gangs.

2. Preparation of action plan and its execution against Disruptive Elements especially ISI

agents

3. Actions against listed gangs in coordination with district police.

4. Effective actions against gang of dacoits especially inter-district gangs.

5. Effective action against inter district gangs of Organized criminals.

Police Technical Services (UPPTS): Technical Services Directorate comprises Police Motor

Transport Workshops, Police Computer Centre and Forensic Science Laboratories and State

Crime Record Bureau. Technical Services Head Quarters has made substantial progress in

modernization and systematization of units under its supervision.


41/114



Special Investigation Team (SIT): Special Investigation Team is a multi-disciplinary investigating

agency which can effectively enquire and investigate cases relating to influential persons and

public servants who misuse their position and indulge in commission of irregularities of serious

nature and economic offences. An enquiry / investigation can be entrusted to S.I.T. by Home

Department, either on its own or regarding such matters which are referred by administrativeheads of other departments. S.I.T. is required not only to enquire and investigate but also to

monitor prosecution and other follow-up action relating to such cases, which are entrusted to

it. In cases where departmental action is recommended as a result of investigation / enquiry by

S.I.T., departmental action and other follow-up actions can also be monitored by S.I.T.

Anti-Terrorist Squad (ATS): ATS has been set up to beef up the security of the State in the wake

of many terrorist activities in 2007. The ATS Head Quarters is in Lucknow. The ATS employs

high-tech intelligence to monitor and prevent terrorist strikes.


42/114



The following diagrams depict the Organisational structures of the various units in UP Police.

DGP Headquarters

UP Police Headquarters is located in two distinct locations. The Police Headquarters is located

in Allahabad and the DGP Camp office is in the State capital Lucknow.

The Police Headquarters in Allahabad is responsible for managing all HR, Administration and

Procurement related functions and is headed by an ADG reporting into the DGP at Lucknow

camp.

The DGP Organisation set up is detailed below in the diagram

Organisational set up at DGP headquarters is shown below


43/114



Unit structure of the UP Police

For the purpose of CCTNS project, Special Units have been categorised into two types:

Investigating Special Units Investigating Special Units are defined as those units where

investigation work is done either on transfer from district police or by registration of

cases suo moto.

Supporting Special Units Supporting Special Units are defined as those units which

support CCTNS modules in different ways. These are FSL, FPB, SCRB, Technical Services,

Training Institutes, Traffic Directorate and Police HQ.


44/114



Unit structure of the UP Police Investigating Special Units having multiple locations / sector

offices

Unit structure of the UP Police Supporting Special Units having multiple locations / sector offices


45/114



4.2RANGE OFFICESThe State is divided into 18 Police Ranges each under an Inspector General of Police/ Deputy

Inspector General. Each Range consists of three or more districts. The Range office supervises

the Districts that are under it.

Organisational Set-up at the Range Office is shown below (hierarchy and function wise) -


46/114



4.3DISTRICT OFFICESThe State of Uttar Pradesh has 72 District offices. Each district office is headed by Deputy

Inspector General of Police/ Senior Superintendent of Police/ Superintendent of Police who isalways an officer of the Indian Police Service. Further, the State has 6 GRP Districts. GRP is

headed by ADG Railways. GRP has 2 Ranges Lucknow and Allahabad each headed by IG

Railways. Each GRP District is headed by SPs. Also, GRP has 13 Circle Offices and 2 Staff Officers

posted at Lucknow to assist the office of ADG Railways and the office of IG Railways.

Organisation

Up Cctns Si Rfp Volume i

Documents

Transcript of Up Cctns Si Rfp Volume i